skypeweb troubleshooting flowchart http://dequis.org/skypeweb.png

skypeweb.dot

digraph {
    graph [nodesep=0.1, pad="1,0"];
    node [fontsize=9, fontname="DejaVu Sans", margin=0.01];
    edge [fontsize=9, fontname="DejaVu Sans"];

    start [label="I'm getting an error\ntrying to log in to skypeweb"];

    using_latest [label="Are you using\nskypeweb 1.5 or newer?"];
    using_latest_no [label="Upgrade to the\nlatest version"];

    start -> using_latest;
    using_latest -> check_website [label="Yes"];
    using_latest -> using_latest_no [label="No"];

    check_website [label="Try logging in to web.skype.com\nand/or login.live.com from\nthe same computer using\nincognito / private browsing mode"];
    did_it_work [label="Did it change anything?\n(sign TOS, security question, etc)"];

    check_website -> did_it_work;
    did_it_work -> yay2 [label="Yes"];
    did_it_work -> what_error [label="Still not working"];

    what_error [label="What error?"];

    other [label="Failed getting Registration Token\nFailed getting Skype Token\n(or any other)"];
    use_alt_login [label="Enable the 'alt login' checkbox\nin the advanced tab\n(no, not the empty checkbox)"];
    //report_bug_2 [label="Report a bug / ask on IRC\n(Assuming you completed\nthe steps above)"]

    what_error -> other -> use_alt_login [label="Yes"];
    use_alt_login -> did_that_fix_it;

    ticket_token [label="Failed getting Magic T value"];
    ticket_token_2fa [label="Are you using\n2 factor authentication?"];

    app_password [label="Use an app password"]

    ticket_token_pass [label="Are you sure you typed your\n username/password correctly?"];

    what_error -> ticket_token -> ticket_token_2fa;
    ticket_token_2fa -> app_password [label="Yes"];
    ticket_token_2fa -> ticket_token_pass [label="No"];
    ticket_token_pass -> did_that_fix_it [label="Derp"];

    app_password -> use_alt_login;

    did_that_fix_it [label="Did that fix it?"];
    report_bug [label="Report a bug\nor ask on IRC"];
    yay [label="Yay."];
    yay2 [label="Yay."];
    did_that_fix_it -> yay [label="Yes"];
    did_that_fix_it -> report_bug [label="No"];
}