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<!-- List all subcategories --> | |
<div class="article-list subcat"> | |
<ul> | |
{% for subcategory in subcategories %} | |
<li class="result article"> | |
<a href="{{subcategory.url}}"> | |
<h2>{{ subcategory.name }}</h2> | |
</a> | |
</li> | |
{% endfor %} | |
</ul> | |
</div> | |
<!-- Display/List all questions --> | |
<div class="article-list"> | |
<ul> | |
{% for question in category.published_questions %} | |
<li class="result article"> | |
<a href="{{question.url}}"> | |
<h2>{{ question.name }}</h2> | |
{{question.answer_sample }} | |
<p>{{question.long_answer_sample | truncatewords:11 }}</p> | |
</a> | |
</li> | |
{% endfor %} | |
</ul> | |
</div> |
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<div class="grid-1000"> | |
<div class="contact-form"> | |
<h2>Contact Helpjuice</h2> | |
<p>Although, we strongly suggest you continue digging through our KB, we understand this | |
might be an urgent, or unique issue – we want to help you out. </p> | |
<div id='contact_support_form'> | |
<form accept-charset='UTF-8' action='/questions' class='new_question' id='new_question' method='post'> | |
<!-- Don't touch this --> | |
{{csrf_token}} | |
<input type='hidden' value='{{account.id}}' name='question[account_id]' id='question_account_id' /> | |
<div class='field'> | |
<label for="email">Your E-mail</label> | |
<input type='text' name='question[email]' placeholder='E-mail' id='question_email' /> | |
</div> | |
<div class='field'> | |
<label for="description">Message</label> | |
<textarea type='text' name='question[name]' placeholder="Say something nice" id='question_description'></textarea> | |
</div> | |
<div class='actions'> | |
<input id='question_submit' name='commit' type='submit' value='Contact Support' /> | |
</div> | |
</form> | |
</div> | |
</div> | |
<div class="contact-right"> | |
<div class="call-us faqs"> | |
<h3>Do any of these ring a bell?</h3> | |
<p>These are our most commonly asked questions: | |
<br><br> | |
<ul> | |
<li><a href='/getting-started/installing-helpjuice'>How can I install Helpjuice?</a></li> | |
<li><a href=''>Can I use Helpjuice with X language?</a></li> | |
<li><a href='/API'>Does Helpjuice have an API?</a></li> | |
</ul> | |
</p> | |
</div> | |
<div class="call-us"> | |
<a href="tel:18882303420"> | |
<h3>Sales question?</h3> | |
<p>Talk to our 24-7 customer success line. | |
<br> | |
Call now: <span class="arrow">+1 (888)-230-3420</span> | |
</p> | |
</a> | |
</div> | |
</div> | |
</div> |
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<div class='grid-1000'> | |
<div class="inner-col"> | |
<ul class="topics-grid inner-col"> | |
{% if category.is_internal? %} | |
{% if internal_kb_user %} | |
{% for category in roots_categories %} | |
<li class="categories icon-{{ category.name | downcase | remove:'?' | remove:',' | remove:'.' | remove:':' | remove:';' | replace:' ','-' | replace:'&','and' }}"> | |
<a href="{{category.url}}">{{category.name}}</a> | |
</li> | |
{% endfor %} | |
{% endif %} | |
{% else %} | |
{% for category in roots_categories %} | |
<li class="categories icon-{{ category.name | downcase | remove:'?' | remove:',' | remove:'.' | remove:':' | remove:';' | replace:' ','-' | replace:'&','and' }}"> | |
<a href="{{category.url}}">{{category.name}}</a> | |
</li> | |
{% endfor %} | |
{% endif %} | |
</ul> | |
</div> | |
</div> |
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<!DOCTYPE html> | |
<html> | |
<head> | |
<meta charset="UTF-8"> | |
<meta http-equiv="X-UA-Compatible" content="IE=edge"> | |
<title> | |
{% if question %}{{ question.name }} | {{ account.name }} Support | |
{% elsif category %}{{ category.name }} | {{ account.name }} Support | |
{% elsif subcategory.url %}{{ subcategory.name }} | {{ account.name }} Support | |
{% else %}{{ account.name }} Support{% endif %} | |
</title> | |
<meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0"> | |
<meta name="description" content="Get fewer support emails and more happy customers. Helpjuice is easy-to-use knowledge base software that guarantees 50% less support emails and more happy customers."> | |
<meta name="keywords" content="customer support,helpjuice,help juice,knowledge base software,hosted knowledge base,knowledge management software,support center,help center,kb builder,knowledge base builder"> | |
<meta name="language" content="en"> | |
<meta name="revisit-after" content="10"> | |
<meta name="robots" content="noindex, nofollow"> | |
<meta name="contact" content="[email protected]"> | |
<link rel="apple-touch-icon" href=""> | |
<!-- Social: Twitter --> | |
<meta name="twitter:url" content="/"> | |
<meta name="twitter:card" content="summary_large_image"> | |
<meta name="twitter:site" content="@HelpJuice"> | |
<meta name="twitter:title" content="Helpjuice: Knowledge base software"> | |
<meta name="twitter:description" content="Get fewer support emails and more happy customers. Helpjuice is easy-to-use knowledge base software that guarantees 50% less support emails and more happy customers."> | |
<meta name="twitter:image:src" content=""> | |
<!-- Social: Facebook / Open Graph --> | |
<meta property="og:url" content="/"> | |
<meta property="og:type" content="article"> | |
<meta property="og:title" content="Helpjuice: Knowledge base software"> | |
<meta property="og:image" content=""> | |
<meta property="og:description" content="Get fewer support emails and more happy customers. Helpjuice is easy-to-use knowledge base software that guarantees 50% less support emails and more happy customers."> | |
<meta property="og:locale" content="en"> | |
<meta property="og:site_name" content="Helpjuice"> | |
<meta property="article:author" content="https://www.facebook.com/helpjuice"> | |
<meta property="article:publisher" content="https://www.facebook.com/helpjuice"> | |
<!-- Social: Google+ / Schema.org --> | |
<meta itemprop="name" content="Helpjuice: Knowledge base software"> | |
<meta itemprop="description" content="Get fewer support emails and more happy customers. Helpjuice is easy-to-use knowledge base software that guarantees 50% less support emails and more happy customers."> | |
<meta itemprop="image" content=""> | |
<!-- main CSS combined --> | |
<link href="https://s3.amazonaws.com/helpjuice_production/uploads/upload/image/1885/10041/main-style.css" rel="stylesheet"> | |
<link href="/assets/main.css" rel="stylesheet"> | |
<!-- Canonical link --> | |
<link rel="canonical" href="https://help.helpjuice.com{{ question.url }}" /> | |
</head> | |
<body class="{% if on_show_question_page %}question_page{% elsif on_contact_us_page %}contact_us{% elsif category == null %}landing_page{% else %}category_page{% endif %}"> | |
<header></header> | |
<div class='center'> | |
<div class='grid-1000'> | |
<div id='question-search'> | |
<form autocomplete="off"> | |
<div class="logo-left"> | |
<a href="/"><img src="https://s3.amazonaws.com/helpjuice_production/uploads/upload/image/1885/9469/logo_2x.png" alt="Helpjuice logo"></a> | |
</div> | |
<div class="arrow_box" id="add_border"></div> | |
<input get-url='/search' id='instant_search' name='instant[search]' size='30' placeholder='Start typing your question here...' type='text' {% if on_show_question_page %}{% else %}autofocus{% endif %} /> | |
</form> | |
</div> | |
</div> | |
</div> | |
<div id='results'> | |
<div class='grid-1000'> | |
{% if breadcrumb_root %} | |
<ul id="breadcrumbs"> | |
<li><a href="/">Support Home</a></li> | |
{% for breadcrumb in breadcrumb_root %} | |
<li> | |
<ul> | |
<li class="icon icon-{{ breadcrumb.name | downcase | remove:'?' | remove:',' | remove:'.' | remove:':' | remove:'(' | remove:')' | remove:';' | replace:"’",'-' | replace:"'",'-' | replace:"/",'-' | replace:' ','-' | replace:'&','and' }}"> | |
<a href="{{breadcrumb.url}}">{{breadcrumb.name}}</a> | |
</li> | |
</ul> | |
</li> | |
{% endfor %} | |
{% if on_show_question_page %} | |
<li class="answ icon icon-{{ question.name | downcase | remove:'?' | remove:',' | remove:'.' | remove:':' | remove:'(' | remove:')' | remove:';' | replace:"’",'-' | replace:"'",'-' | replace:"/",'-' | replace:' ','-' | replace:'&','and' }}"> | |
<a href="{{question.url}}">{{question.name}}</a> | |
</li> | |
{% endif %} | |
</ul> | |
{% endif %} | |
{{ content_for_layout }} | |
</div> | |
</div> | |
<div id='helpjuice-footer'> | |
<div class='grid-1000'> | |
<section class="quick-links"> | |
<p>Quick links: | |
<ul> | |
<li> | |
<a href="/getting-started/installing-helpjuice">Installing Helpjuice</a> | |
</li> | |
<li> | |
<a href="/getting-started/using-your-knowledge-base-internally">Using Your Knowledge Base Internally</a> | |
</li> | |
<li> | |
<a href="/designing-your-knowledge-base/examples-of-knowledge-bases">Examples Of Knowledge Bases</a> | |
</li> | |
<li> | |
<a href="/API">Helpjuice API</a> | |
</li> | |
</ul> | |
</p> | |
</section> | |
<div id="end" class="inner-col"> | |
<div class="inner-col" id="main-footer"> | |
<footer> | |
<div class="logo-footer"></div> | |
<p>Copyright © 2015, Helpjuice Inc.</p> | |
<ul> | |
<li><a href="https://helpjuice.com"><span>Home</span></a></li> | |
<li><a href="https://helpjuice.com/pricing">Pricing</a></li> | |
<li><a href="https://helpjuice.com/about">About us</a></li> | |
<li><a href="https://blog.helpjuice.com">Blog</a></li> | |
<li><a href="http://helpjuice.com/signup">Sign up</a></li> | |
<li><a href="https://helpjuice.com/users/sign_in">Log in</a></li> | |
</ul> | |
</footer> | |
</div> | |
</div> | |
</div> | |
</div> | |
<!-- main JS combined --> | |
<script src="https://s3.amazonaws.com/helpjuice_production/uploads/upload/image/1885/9712/main.js"></script> | |
<script> | |
function noResults(a) { | |
$("#helpjuice-footer").hide(), $("#results").load(contact_us_page + "?contact_query=" + encodeURIComponent(a)) | |
} | |
function showResults(a) { | |
$("#helpjuice-footer").hide(); | |
var b = ""; | |
b = direct_contact_div, b += "<div class='results'>", | |
b += '<ul id="breadcrumbs"><li><a href="/">Support Home</a></li><li><ul><li class="icon icon-search"><a id="search_term">' + '' + 'Search results' + '' + '</a></li></ul></li></ul>' | |
b += '<div class="article-list"><ul>', $.each(a, function(a, c) { | |
if (c.question.name.length > 0) { | |
var d = ""; | |
c.question.categories.length > 0 && (d = c.question.categories.current.name, d = d.toString()), b += '<li class="result article"><a href=' + c.question.url + ">", b += "<h2>" + c.question.name + "</h2>", b += "<p>" + c.question.answer_sample + "...</p>", b += "</a></li>" | |
} | |
}), b += "</ul></div>", | |
b += "<div class='results-sidebar'><h3>Suggestions</h3><li class='icon-chat'><a href='#'>Chat with us</a></li><li class='icon-ticket'><a href='/contact-us'>Create Support Ticket</a></li></div>", | |
b += "</div>", b += back_text, $("#results").delay().html(b) | |
$('body').removeClass('landing_page').addClass('question_page'); | |
} | |
$('#instant_search').bind("keyup keypress", function(e) { | |
var code = e.keyCode || e.which; | |
if (code == 13) { | |
e.preventDefault(); | |
return false; | |
} | |
}); | |
</script> | |
</body> | |
</html> |
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{% if question.name == "Examples Of Knowledge Bases" %} | |
<div id="question-{{question.id}}" class="question examples"> <h2 id="question-headline">{{question.name}}</h2> <div class="answer"> {{ question.answers.first.cleaned_body }} </div> <div class="was-this-helpful"> <form accept-charset="UTF-8" action="/questions/{{question.id}}/feedbacks" class="new_feedback" id="new_feedback" method="post"> <div style="margin:0;padding:0;display:inline"> <input name="authenticity_token" type="hidden" value="W7fIKyhlMGSYY6ZpNZ0EjAuXfvwpXGjx8KK7p9liJk0="> </div> <input id="feedback_score" name="feedback[score]" type="hidden" value="0"> <h4>Did this article help you? </h4> <a href="#" id="no" class="response feedback"><span>No</span></a> <a href="#" id="yes" class="response feedback"><span>Yes</span></a> </form> </div></div> | |
{% else %} | |
<div id="question-{{question.id}}" class="question"> | |
<h2 id="question-headline">{{question.name}}</h2> | |
<div class="answer"> | |
{{ question.answers.first.cleaned_body }} | |
</div> | |
<div class="was-this-helpful"> | |
<form accept-charset="UTF-8" action="/questions/{{question.id}}/feedbacks" class="new_feedback" id="new_feedback" method="post"> | |
<div style="margin:0;padding:0;display:inline"> | |
<input name="authenticity_token" type="hidden" value="W7fIKyhlMGSYY6ZpNZ0EjAuXfvwpXGjx8KK7p9liJk0="> | |
</div> | |
<input id="feedback_score" name="feedback[score]" type="hidden" value="0"> | |
<h4>Did this article help you? </h4> | |
<a href="#" id="no" class="response feedback"><span>No</span></a> | |
<a href="#" id="yes" class="response feedback"><span>Yes</span></a> | |
</form> | |
</div> | |
</div> | |
<div class="related-questions" id="sidebar"> | |
<h3 class="caps">Related Questions</h3> | |
<ul> | |
{% for question in question.related_questions limit:5 %} | |
<li class="result article"> | |
<a href="{{question.url}}">{{question.name}}</a> | |
</li> | |
{% endfor %} | |
</ul> | |
</div> | |
{% endif %} |
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<h2>Thanks!</h2> | |
<p>Your request has been sent to the support team. We will be in touch with you very soon.</p> |
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