Gear Up Reflection:
Q: What role does empathy play in your life and how has it helped you?
A: Empathy played a huge role in my professional life. I spent some time managing people on teams, and each person required differing management styles to help maximize their potential on a team. The first step into helping someone grow is to understand their strengths, weaknesses, and other personal needs. Empathy helps me seek to understand those needs, so that I can lead in a way that works for everyone involved.
Q: How does empathy help you build better software?