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dpawluk/update_comment_author_id.rb

Created October 3, 2016 16:09
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updating a ticket with author_id on comment using ruby client
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update_comment_author_id.rb
ticket_to_update = client.ticket.find(:id => 4037) #Get the ticket we are updating
author_user = client.users.search(query: "[email protected]").first #now get the user object for said author (wrapper expects user objects for author_id I think...
ticket_to_update.comment = {value: "some comment", public: true, author_id: author_user.id } #update the comment, author_id, etc
ticket.save! #save it
#this worked for me
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