copy value from 'old_field' to 'new_field' on all users, replace instances of 'old_field' and 'new_field' with the appropriate keys

dupe_fields.py

import json
import requests
import math


config = {
  "subdomain": "", ## Your Zendesk subdomain
  "admin_user": "", ## An Administrator user's email
  "token": "" ## Your Zednesk API token
}

s = requests.Session()
s.auth = ("{}/token".format(config['admin_user']),config['token'])
s.headers.update({"content-type": "application/json"})



def get_users_by_page(page):
  url = "https://{}.zendesk.com/api/v2/users.json".format(config['subdomain'])
  params = {"page": page}
  r = s.get(url, params=params)
  if (r.status_code == 200):
    response = json.loads(r.text)
    return response
  else:
    print("Page failed to load, error code {}".format(r.status_code))

def update_user(user_id, payload):
  url = "https://{}.zendesk.com/api/v2/users/{}.json".format(config['subdomain'], user_id)
  r = s.put(url, data=payload)
  if (r.status_code == 200):
    response = json.loads(r.text)
    return response
  else:
    print("Error modifying user with id: {}, error status code {}".format(user_id, r.status_code))



first_page = get_users_by_page(1)
total_users = first_page['count']
total_pages = math.ceil(total_users/100.00)
print(total_pages)
total_pages = int(total_pages)


for x in range(1, total_pages):
  response = get_users_by_page(x)
  users = response['users']
  for user in users:
    new_field_value = str(user['user_fields']['old_field'])  ## Wrapped in Str() because it is a numeric field in this case and we are copying it to a text field
    payload = {
      "user": {
        "user_fields": {
          "new_field": new_field_value
        }
      }
    }
    json_payload = json.dumps(payload)
    updated = update_user(user['id'], json_payload)
    if updated:
      print("Successfuly updated user with id: {}".format(user['id']))
    else:
      print("Failure *****")