List of references from "Observability is for User Happiness," Web Directions Code 2020

refs.md

slides

1. What is Observability?

• Observability vs. Metrics (Cindy Sridharan)
• Observability: A Three Year Retrospective
• "Nines Don't Matter if Users Aren't Happy"

2. Tooling & Data models

• Events vs. Structured Logs (Ben Hartshorne, Honeycomb.io)
• More about what to add to events: 1 2 3
• A good description of the Three Pillars (Cindy Sridharan)
• Response to the Three Pillars (Ben Sigelman)
• tracing instrumentation in the browser (me)
• client-side tracing demo app (Ryan Lynch)
• Deep dive on Superhuman's perf metrics. Includes some great detail about tracking rendering performance. (Conrad Irwin)

3. Observability for perf optimization

• How we made our queries 50% faster ... with data

4. Observability FAQ

• Ben Hartshorne: Sample Your Traffic But Keep the Good Stuff
• Facebook Canopy Paper

5. Observability for UX design

• Rage click tracking source talk — Philip Tellis & Nic Jansma at Velocity 2016
• We're all product engineers now — wait what? more about product engineering (Intercom blog)