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The game freezing is ridiculous...  So many people on xb1 with the issue...  Hard resets, rebooting router and cable modem, deleting and redownloading the game, putting it on an external usb3 hard drive, etc all don't work...  It seems to be much worse if you snap an app like tv on the xb1 while you play, but happens with madden in full screen also...  Seems to be worse since microsoft releasing the new NXOE dashboard also...

I would be happy to help do testing with y'all over streaming or whatever if y'all are not able to troubleshoot...  Also, make sure you have a kinect plugged in while testing on your end, it may be coincidence but everyone i know with freezing issues also has kinect...  I have not tried playing without kinect yet but will do that...

One other issue...  If you get a notification or something while in the my auctions page the game crashes to the main menu...  The setups:
1) Go to Auctions.  Go to My items.  Wait for a notification for an AH sale or whatever.  Cancel an existing auction.  crash
2) Go to Auctions.  Go to My items.  start adding cards to sets like warehouse sets.  Once you have enough for a badge pack, it crashes...

Thanks man, let me know how i can help