Example Intercom web-hook payload

webhook_payload.json

{
  "type": "notification_event_data",
  "item": {
    "type": "conversation",
    "id": "18255009678",
    "created_at": 1535647240,
    "updated_at": 1535952882,
    "user": {
      "type": "user",
      "id": "5b881d43dc78d66a0817eab9",
      "user_id": "262",
      "name": "Ryan Musser",
      "email": "[email protected]"
    },
    "assignee": {
      "type": "admin",
      "id": "2245467",
      "name": "Ryan Musser",
      "email": "[email protected]"
    },
    "conversation_message": {
      "type": "conversation_message",
      "id": "250148377",
      "subject": "",
      "body": "<p>Hey! This is a test comment!</p>",
      "author": {
        "type": "user",
        "id": "5b881d43dc78d66a0817eab9"
      },
      "attachments": []
    },
    "conversation_parts": {
      "type": "conversation_part.list",
      "conversation_parts": [
        {
          "type": "conversation_part",
          "id": "1742989616",
          "part_type": "comment",
          "body": "<p>Hello there?<br></p>",
          "created_at": 1535652195,
          "updated_at": 1537279028,
          "notified_at": 1535652195,
          "assigned_to": null,
          "author": {
            "type": "admin",
            "id": "2245467",
            "name": "Ryan Musser"
          },
          "attachments": [],
          "external_id": null
        }
      ],
      "total_count": 1
    },
    "open": true,
    "read": true,
    "metadata": {},
    "tags": {
      "type": "tag.list",
      "tags": [
        {
          "type": "tag",
          "id": "1980481",
          "name": "Aer Lingus: Escalate to Astute"
        }
      ]
    },
    "tags_added": {
      "type": "tag.list",
      "tags": [
        {
          "type": "tag",
          "id": "1980481",
          "name": "Aer Lingus: Escalate to Astute"
        }
      ]
    },
    "links": {
      "conversation_web": "https://app.intercom.io/a/apps/fj72futc/inbox/all/conversations/18255009678"
    }
  }
}