Export (and delete) all Zendesk HC Articles

export-hc-articles.rb

#!/usr/bin/env ruby

require 'zendesk_api'
require 'active_support'
require 'active_support/core_ext'

# https://github.com/zendesk/zendesk_api_client_rb/issues/175
module ZendeskAPI
  class Article < Resource; end
  class Section < Resource; end
  class Category < Resource
    namespace "help_center"

    has_many Section
    has_many Article
  end
  class Section < Resource
    namespace "help_center"

    has_many Article
    has Category
  end
  class Article < Resource
    namespace "help_center"

    has :author, :class => User
  end
end

def client
  fail 'ENV["TOKEN"] not set!' unless ENV['TOKEN']

  @client ||= ZendeskAPI::Client.new do |config|
    config.url = 'https://aptible.zendesk.com/api/v2'
    config.username = '[email protected]'
    config.token = ENV['TOKEN']
  end
end

client.articles.all do |article|
  filename = "#{article.id}-#{article.title.parameterize}.html"
  File.open(filename, 'w') do |file|
    file << article.body
  end
end

client.articles.all do |article|
  client.articles.destroy(id: article.id)
end