fdittrich

1. In feedback tab settings open advanced customizations
2. Change line 9 to the new text you want to show instead of the default text
3. paste the code below into the "Custom CSS" field

</style>
<script type="text/javascript" src="//ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js" charset="UTF-8"></script>
<script type="text/javascript">
  setTimeout(function(){
    $("a.preferChat span").html("New text here");
  }, 200);

fdittrich

1. In feedback tab settings open advanced customizations
2. Change line 9 to the new text you want to show instead of the default text
3. paste the code below into the "Custom CSS" field
 
</style>
<script type="text/javascript" src="//ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js" charset="UTF-8"></script>
<script type="text/javascript">
  setTimeout(function(){
    $("a.preferChat").css("border-color", "#3399ff")
    $("a.preferTicket").css("border-color", "#3399ff")

fdittrich

</style>
<script type="text/javascript" src="//ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js" charset="UTF-8"></script>
<script type="text/javascript">
  setTimeout(function(){

    var email_confirmation = '<div style="margin-top: 12px;"><label for="email_confirmation">Email confirmation:<abbr title="Required">*</abbr></label><input id="email_confirmation" name="email_confirmation" required="required" title="Please fill out this field." type="email"><div class="validation error" id="conformation_validation" style="display: block;"></div></div>';

    $(".two_across").append(email_confirmation);

    $("#ticket_submission form").submit(function(e){