A prompt template for incident status updates.
Generate clear, concise status updates for stakeholders during an incident.
## Incident Status Update
**Incident**: [brief description]
**Status**: [Investigating / Contained / Resolving / Resolved]
**Severity**: [Critical / High / Medium / Low]
**Started**: [timestamp]
**Updated**: [current timestamp]
### Current Situation
[1-2 sentences describing current state]
### Actions Taken
- [action 1]
- [action 2]
- [action 3]
### Next Steps
- [step 1]
- [step 2]
### Impact
[User-facing impact description]
### ETA
[Expected resolution time or "Under investigation"]
Fill in the template based on incident commander's current picture. Update:
- Every 15-30 minutes during active incident
- When status changes (contained, resolved)
- When new significant findings emerge
- Keep under 200 words unless critical complexity
- Always include timestamp
- Never speculate on root cause without evidence
- Never promise resolution time unless confident