stop.txt

Dear Zendesk,

On behalf of the internet, and for the greater good of mankind, this is a request to 
politely ask you to change the default theme of your support emails.

Currently every support email notification, for the majority of your customers, 
includes a complete dump of the entire conversation. And due to the way you
have constructed the HTML in your email, most email clients fail to realise 
it is duplicated text and do not remove it.

The result is having to scroll endlessly to find the text you need... 
Here is a graphical representation.

```
XXX = Crap
!!! = Useful text

XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXX
!!!!!!!!!!
XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXX
```

This is then repeated and increased for every message in the thread. The argument from 
your support staff previously was that this is an "enterprise" approach which customers 
find useful. Wrong, it's an annoying approach that is not smart, or intuitive, it's 
just plain bullshit.

So please, for the love of mankind, stop with this faggotry 

Thank you

Cal