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gene1wood/Problem-updating-Dell-PowerEdge-VRTX-firmware.md

Last active April 1, 2024 21:11
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Description of a problem updating the firmware of a Dell PowerEdge VRTX Storage Component (PERC8) and solution.
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Problem-updating-Dell-PowerEdge-VRTX-firmware.md

I went to update the Storage Component on my Dell PowerEdge VRTX from 23.13.16.0017 23.14.06.0013_A08. I uploaded the Dell Shared PERC8 firmware for Dell PowerEdge VRTX-Fault Tolerant version 23.14.06.0013_A08 (filename VRTX_SAS-RAID_Firmware_THVJ9_WN64_23.14.06.0013_A08.EXE ). The upload completed successfully. I applied the update. The UI showed that the update was "in-progress" for the next 8 hours. After 8 hours I gave up and powered off the Chassis from the CMC.

I powered the Chassis back on and the storage firmware showed as still being 23.13.16.0017

I uploaded the same file again and again initiated an update and this time it worked in fairly short order.

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I've added a copy of the firmware that I found here : https://www.helpdrivers.com/servers/Dell/PowerEdge/PowerEdge_VRTX/

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