Nuage Networks NPI position @ Saint-Petersburg, Russia
Goal: To provide Nuage and NFV expertise for handling of Nuage product portfolio and Network Function Virtualization related Proof-of-Concepts, demo(s), Workshops and/or Post-Sales activities
Qualifications Your main responsibilities will include:
- (Technical) Pre-sales, Post-Sales, engineering and professional service support for the Nuage or NFV products in EMEA region. * Capture customer requirements, define relevant Usecases and work out a corresponding list of required Nuage features & capabilities, and convert Usecase/Features into Testcases/Testplan. * Validation of Nuage Usecase(s) by staging and demonstrating them in ALU labs and/or customer site(s). You convince the customer technical representatives that ALU can provide them with the best technical solution. * Troubleshoot and problem-solve customer support requests, often working closely with the engineering team to resolve issues.
- Support in defining and specifying High and Low level network design solutions.
- Responsible for Nuage and NFV solution testing and implementation during pre-sales phase. You prepare and you deliver design proposals with support of IP architects. Give technical presentations and workshops to our internal and external customers.
- Work with multiple points of contact, such as product managers and project managers to ensure support requests are solved in a timely manner.
- The ability to work as part of a distributed team is critical. The role will require short international travel, sometimes at short notice. A flexible approach to work, especially when communicating with Engineering team (Mountain View, e.g. potential time difference) and other Alcatel-Lucent groups is essential, as is the ability to thrive under pressure and to cope with stressful, chaotic situations.
- Report customer requirements to Nuage and NFV products management teams.
Role / Main challenges:
- Because the role is an integral part of the IP Routing EMEA RBC - Customer Engineering, the ability to work as part of a distributed team is critical.
- The role will require international travel, sometimes at short notice.
- A flexible approach to work, especially when communicating with other Alcatel-Lucent groups, is essential, as is the ability to thrive under pressure.
Required Skills and Experience:
Mandatory:
- Strong Linux/Unix shell and datacenter networking knowledge
- Experience with configuring and/or designing networking equipment in datacenters/carrier networks
- Experience with carrier networking protocols (BGP, MPLS,…), IP/Eth
A huge plus:
- Experience deploying VMWare, OpenStack or CloudStack
- Experience of SDN and NFV concepts & technologies
A plus:
- Experience deploying firewalls, load-balancers, storage (NAS, SAN, virtualization)
- Experience with Java and Python/Perl
- Experience working at a Cloud Service Provider