hetmann · December 20, 2023 07:18 · Bob-MYMC · Aug 4, 2022 · mmckinley8 · Sep 19, 2023
diff --git a/ZendeskChat.js b/ZendeskChat.js
 import React, { Component } from "react";
 import { WebView } from "react-native-webview";
 import { Button, Modal, View } from "react-native";

 // Author:    Hetmann Wilhelm Iohan
 // Email:     [email protected]
 // Web:       https://react-ui-kit.com
 // YouTube:   https://www.youtube.com/react-ui-kit

 // This is a basic example showing how to use Zendesk Chat Widget using a webview inside a modal and a html code
 // Currently Zendesk Chat SDK doesn't support React-Native so
 // this is a standalone example using just a HTML code and JS widget

 // How to use
 // 1. copy/paste the zendesk_chat_key from resource #3 link
 // 2. originWhitelist is set to "about:blank" to open any links outside the WebView Modal
 // 3. customize the widget using resource #2 link
 // 4. from a web browser and as an agent open resource #1 link to chat with clients from the app

 // Resources
 // 1. Zendesk Chat Agent url: https://splendchat.zendesk.com/chat/agent
 // 2. Zendesk Chat API Key: https://splendchat.zendesk.com/chat/agent?#widget/getting_started
 // 3. Zendesk Web Widget: https://developer.zendesk.com/embeddables/docs/widget/core

 class ZendeskChat extends Component {
  state = {
    showChat: false
  };

  chatHTML() {
    const { title, user, zendesk_chat_key } = this.props;
    return `
 <!DOCTYPE html>
 <html lang="en">
 <head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <meta http-equiv="X-UA-Compatible" content="ie=edge">
  <title>Chat | ${title}</title>
  <!-- Start of Zendesk Widget script -->
  <script id="ze-snippet"
    src="https://static.zdassets.com/ekr/snippet.js?key=${zendesk_chat_key}"> </script>
  <!-- End of Zendesk Widget script -->
  <style type="text/css">html { background: #000; }</style>
 </head>
 <body>
 <script>
 document.addEventListener( 'DOMContentLoaded', function( event ) {
  // zE('webWidget', 'prefill', {
  //   name: { value: "${user.name}", readOnly: true },
  //   email: { value: "${user.email}", readOnly: true },
  //   phone: { value: "${user.phone}", readOnly: true }
  // });
  // zE('webWidget', 'identify', { name: "${user.name}", email: "${user.email}" });
  zE('webWidget', 'open');
  zE('webWidget:on', 'close', () => window.ReactNativeWebView.postMessage("close"));
 });
 </script>
 </body>
 </html>
 `;
  }

  renderChat() {
    const { showChat } = this.state;
    const userAgent = "YourApp";

    return (
      <Modal {...this.props} visible={showChat}>
        <WebView
          useWebKit
          style={{ flex: 1 }}
          hideKeyboardAccessoryView
          source={{ html: this.chatHTML() }}
          showsVerticalScrollIndicator={false}
          applicationNameForUserAgent={userAgent}
          onMessage={({ nativeEvent }) => {
            nativeEvent.data === "close" && this.setState({ showChat: false });
          }}
          originWhitelist={["about:blank"]}
          // shouldStartLoadWithRequestHandler={({ url }) => url.startsWith("about:blank")}
        />
      </Modal>
    );
  }
  render() {
    return (
      <View style={{ flex: 1, justifyContent: "center" }}>
        <Button title="Chat with us" color="black" onPress={() => this.setState({ showChat: true })} />
        {this.renderChat()}
      </View>
    );
  }
 }

 ZendeskChat.defaultProps = {
  title: "Test",
  user: {
    name: "React UI Kit",
    email: "[email protected]",
    phone: "12345678"
  },
  zendesk_chat_key: ""
  // get the key from the code snippet found at:
  // https://splendchat.zendesk.com/chat/agent?#widget/getting_started
 };

 export default ZendeskChat;
	import React, { Component } from "react";
	import { WebView } from "react-native-webview";
	import { Button, Modal, View } from "react-native";

	// Author: Hetmann Wilhelm Iohan
	// Email: [email protected]
	// Web: https://react-ui-kit.com
	// YouTube: https://www.youtube.com/react-ui-kit

	// This is a basic example showing how to use Zendesk Chat Widget using a webview inside a modal and a html code
	// Currently Zendesk Chat SDK doesn't support React-Native so
	// this is a standalone example using just a HTML code and JS widget

	// How to use
	// 1. copy/paste the zendesk_chat_key from resource #3 link
	// 2. originWhitelist is set to "about:blank" to open any links outside the WebView Modal
	// 3. customize the widget using resource #2 link
	// 4. from a web browser and as an agent open resource #1 link to chat with clients from the app

	// Resources
	// 1. Zendesk Chat Agent url: https://splendchat.zendesk.com/chat/agent
	// 2. Zendesk Chat API Key: https://splendchat.zendesk.com/chat/agent?#widget/getting_started
	// 3. Zendesk Web Widget: https://developer.zendesk.com/embeddables/docs/widget/core

	class ZendeskChat extends Component {
	state = {
	showChat: false
	};

	chatHTML() {
	const { title, user, zendesk_chat_key } = this.props;
	return `
	<!DOCTYPE html>
	<html lang="en">
	<head>
	<meta charset="UTF-8">
	<meta name="viewport" content="width=device-width, initial-scale=1.0">
	<meta http-equiv="X-UA-Compatible" content="ie=edge">
	<title>Chat \| ${title}</title>
	<!-- Start of Zendesk Widget script -->
	<script id="ze-snippet"
	src="https://static.zdassets.com/ekr/snippet.js?key=${zendesk_chat_key}"> </script>
	<!-- End of Zendesk Widget script -->
	<style type="text/css">html { background: #000; }</style>
	</head>
	<body>
	<script>
	document.addEventListener( 'DOMContentLoaded', function( event ) {
	// zE('webWidget', 'prefill', {
	// name: { value: "${user.name}", readOnly: true },
	// email: { value: "${user.email}", readOnly: true },
	// phone: { value: "${user.phone}", readOnly: true }
	// });
	// zE('webWidget', 'identify', { name: "${user.name}", email: "${user.email}" });
	zE('webWidget', 'open');
	zE('webWidget:on', 'close', () => window.ReactNativeWebView.postMessage("close"));
	});
	</script>
	</body>
	</html>
	`;
	}

	renderChat() {
	const { showChat } = this.state;
	const userAgent = "YourApp";

	return (
	<Modal {...this.props} visible={showChat}>
	<WebView
	useWebKit
	style={{ flex: 1 }}
	hideKeyboardAccessoryView
	source={{ html: this.chatHTML() }}
	showsVerticalScrollIndicator={false}
	applicationNameForUserAgent={userAgent}
	onMessage={({ nativeEvent }) => {
	nativeEvent.data === "close" && this.setState({ showChat: false });
	}}
	originWhitelist={["about:blank"]}
	// shouldStartLoadWithRequestHandler={({ url }) => url.startsWith("about:blank")}
	/>
	</Modal>
	);
	}
	render() {
	return (
	<View style={{ flex: 1, justifyContent: "center" }}>
	<Button title="Chat with us" color="black" onPress={() => this.setState({ showChat: true })} />
	{this.renderChat()}
	</View>
	);
	}
	}

	ZendeskChat.defaultProps = {
	title: "Test",
	user: {
	name: "React UI Kit",
	email: "[email protected]",
	phone: "12345678"
	},
	zendesk_chat_key: ""
	// get the key from the code snippet found at:
	// https://splendchat.zendesk.com/chat/agent?#widget/getting_started
	};

	export default ZendeskChat;