Which of the following best describes your organization’s current usage or future intentions for using generative AI for each of the following specific use cases?
- Content categorization (e.g., auto-tagging and indexing media libraries, identifying medical or insurance codes, product descriptions, etc.)
- Fraud detection and prevention (e.g., detecting fraud in financial services, healthcare claims/billing, etc.)
- Chatbot/self-service for customer support (e.g., product help, searching documentation, etc.)
- Quality control and anomaly detection
- Customer feedback analysis
- Generating marketing/sales content (e.g., blogs, proposals, articles, etc.)
- Supply chain optimization and management (e.g., route optimization, loading schedules, etc.)
- Data analysis and interpretation (e.g., analyzing data and generating documents and reports based on research data, metrics, behavioral data, or other data points, etc.)
- Invoice automation
- Cybersecurity threat detection
- Personalized customer communications (e.g., automated customized emails, etc.)
- Predictive maintenance (e.g., simulating wear on equipment, predicting failures, and optimizing maintenance schedules, outage predictions)
- HR screening
- Creating training scenarios (e.g., creating virtual scenarios in which to simulate skills, emergency responses, etc.)
- Demand forecasting (e.g., simulating scenarios to predict future demand for products, aiding in inventory management and production planning)
- Generating code
- Interpreting images (e.g., x-rays, images of a skin condition, detecting inappropriate content)
- Project management (e.g., optimizing timelines, resource allocation)
- Sales and marketing funnel management (e.g., optimizing campaigns, identifying prospects)
- Innovating and modeling new ideas (e.g., drug discovery, new product ideas)
- Pricing optimization
- Impact assessment (e.g., modeling the impact of activities, helping companies plan and implement mitigation strategies)
- Chatbot for internal employee use (e.g., to search internal documentation, information, etc.)
- Graphic design and content generation/modification (e.g., logo generation, characters, animations, visual effects, automated dubbing, creating detailed environments and worlds, etc.)
- Language translations
- Layout optimization (e.g., retail planograms, circuitry planning, network planning, etc.)
- Summarizing documents or information (e.g., key points from a document, call summary, etc.)
- Personalized customer experiences (e.g., health or diet plans, personalized medicine, customized service bundles, personalized travel itineraries, personalized education plans, virtual try-ons or tours, AI-managed portfolios, etc.)
- Product design and prototyping
- Administrative tasks (e.g., messaging, notes, scheduling, transcribing)