Unlock and reset account in Mongo Ops Manager when SMTP not set up

unlock-and-reset-account-in-mongo-ops-manager.md

To unlock the account in Mongo Ops Manager when smtp not setup

• Connect the Mongo Ops Manager AppDB using Mongo Shell
• Run below command
• use mmsdbconfig
• db.config.users.update({"un": ""}, {$set: {"isLocked": false, lastPageView: new Date()}})

To reset the account in Mongo Ops Manager when smtp not setup

• Click on the reset password link from the ops manager login page
• Enter your email id and click submit
• Connect to Mongo Ops Manager AppDB using Mongo Shell
• Run below command
• use mmsdbconfig
• db.config.passwordReset.find()
• Copy the _id value for the document which contain your email id
• Go to the follow link
  • http://<OPS-MANAGER-HOSTNAME>:<PORT>/user/reset/password/<Replace-With-_id-value>
• You should now be able to set your new password

@synetalsolutions I think you should be able to unlock the account using

db.config.users.update({"un": "[email protected]"}, {$set: {"isLocked": false, lastPageView: new Date()}})

Note: Update the un value as per the document.

db.config.users.update({"un": "[email protected]"}, {$set: {"isLocked": false, lastPageView: new Date()}})

ok that work thanks @imravichaudhary

Opsmanager account gets locked often ,so is there any way to avoid it?