Freshdesk Single sign-on in Python

freshdesk-sso.py

import time
import hashlib
import hmac
import urllib

def get_sso_url(email, name, base_url, key, redirect_url=None, phone=None, company=None):
    """This function returns the Freshdesk SSO URL.
    
    email - the name of the user you are logging in to freshdesk.  Does not need an existing account in freshdesk,
            as it will be created on-the-fly if necessary.
    name - full name of the user.
    base_url - base url of your freshdesk instance, with trailing slash.
    key - the secret key from freshdesk SSO settings.
    redirect_url - the URL in freshdesk where you want the user to be redirected after login.
    
    For more info look at https://goo.gl/NISgpr
    """
    utctime = int(time.time())
    plaintext = "%s%s%s%s" % (name, key, email, utctime)
    hash = hmac.new(key.encode(), plaintext.encode(), hashlib.md5).hexdigest()
    url = '%s/login/sso?name=%s&email=%s&timestamp=%s&hash=%s' % (base_url, urllib.quote(name), urllib.quote(email), utctime, hash)
    if redirect_url:
        url = "%s&redirect_to=%s" % (url, urllib.quote(redirect_url))
    if phone:
        url = "%s&phone=%s" % (url, urllib.quote(phone))
    if company:
        url = "%s&company=%s" % (url, urllib.quote(company))
    return url

print get_sso_url('[email protected]', 'Ciccio Pasticcio', 'https://support.example.com/', '89128932983928912dw23', redirect_url='https://support.example.com/support/tickets')