Dysfunctional organizations are often associated with being experts at the game of 'ping-pong': pushing work to the other, passing the blame to others...
In the heat of the 'battle' there is often high-volume of exchange of information. But what makes this an unpleasant experience vs. the high-volume exchange of ideas?
Given the same feedback , with a different level of trust , the context changes. Game-theory shows that it can be applied to Politics, Organizational change or Personal things: Even when we know things are good for us, we might not do them because we don't trust our peers.
This presentation will show how both Trust and Feedback are embedded in many of the #devops related concepts, both at the process, cultural level but also at the tools level. What makes a 'good' devops tool, process? How they drive the building of Trust and how they depend on trust? How this affect your daily life as a developer, operations , qa , security or any other part of the company.
Understanding this relationship between trust and feedback loops will give you a better chance at understanding the system and it will improve the chances of your devops change process. Join this session, if you want to level up your game of 'Ping-Pong' and make it fun again.