Free startup idea to anyone who wants it: fix the self-checkout lane at grocery/discount stores.
Here's four things that can use drastic improvement:
- Don't use bar codes to identify items. Grocery store shoppers drastically overestimate their own dexterity. Use RFID or something similar.
- Don't make users scan their discount card and then my credit card. Once I scan them both once, assume that those two cards are tied together until you see a different card. Better yet: let me use my smartphone for both.
- There should be absolutely zero lag or slowness. The fact that I can run a search on Google of the entire Internet in a tenth of the time it takes a self checkout machine to calculate change on a $20 bill is ridiculous.
- Don't print receipts. Just e-mail them.