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jipiboily/gist:4960321

Last active December 13, 2015 19:08
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Worst answer in a ticket that I opened to say I was not able to answer another ticket...
Raw
gistfile1.txt
Your reported issue has been fixed. I have noticed that the subject line of the ticket
#X "Invoice for your Y account"...but why? was causing the issue while updating the ticket.
Currently, I have changed the subject line of the ticket #X from "Invoice for your Y account"...but why?
to 'Invoice for your account'. Now you should be able to update/close the mentioned ticket without any issue.
I suggest you not to use ant special charterers like -, “, and ? in the subject line of the ticket.
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