migrate forums from one Zendesk account to another

gistfile1.rb

forum.topics.each do |topic|
  topic_hash = topic.to_hash

  ["url", "created_at", "updated_at", "id", "topic_type", "attachments", "comments_count", "fourm_id"].each { |k| topic_hash.delete(k) }

  old_submitter = ZendeskAPI::User.find(chop, id: topic.submitter_id)
  new_submitter = find_user_by_email(digerati, old_submitter.email)

  topic_hash["submitter_id"] = new_submitter.id rescue next
  topic_hash["updater_id"] = new_submitter.id
  topic_hash["forum_id"] = 22153347


  new_topic = ZendeskAPI::Topic.create(digerati, topic_hash)

  topic.comments.each do |comment|
    comment_hash = comment.to_hash

    ["url", "created_at", "updated_at", "id", "attachments", "informative"].each { |k| comment_hash.delete(k) }

    old_user = ZendeskAPI::User.find(chop, id: comment.user_id)
    new_user = find_user_by_email(digerati, old_user.email)

    comment_hash["user_id"] = new_user.id rescue next
    comment_hash["topic_id"] = new_topic.id

    new_topic.comments << comment_hash
    new_topic.save!

  end

end


def find_user_by_email(client, email)
   results = client.search(query: email, reload: true).fetch
   results.each do |result|
    return result if result.class == ZendeskAPI::User
   end

end