gistfile1.txt

[10/20/16, 4:23:56 PM] Johnny Martin: so. web hosting. I looked at your site and I assume those prices are single-tenant non-agency?
[10/20/16, 4:24:07 PM] Michael Vogt: Correct
[10/20/16, 4:24:16 PM] Michael Vogt: How we operate is pretty different from a normal hosting company
[10/20/16, 4:24:20 PM] Johnny Martin: ok
[10/20/16, 4:24:34 PM] Michael Vogt: We are fully hands-on, we manage our clients website in their entirety
[10/20/16, 4:24:50 PM] Michael Vogt: We focus on cyber security as well as high-performance.
[10/20/16, 4:25:03 PM] Johnny Martin: great. do you do any PCI work?
[10/20/16, 4:25:16 PM] Michael Vogt: Our platform is PCI compliant
[10/20/16, 4:25:31 PM] Michael Vogt: We tie directly into CloudFlare as well, utilizing their RailGun technology
[10/20/16, 4:25:37 PM] Johnny Martin: can you manage the audits and virus scans if required?
[10/20/16, 4:25:37 PM] Michael Vogt: As most hosting companys do
[10/20/16, 4:25:48 PM] Johnny Martin: ok cool
[10/20/16, 4:26:07 PM] Johnny Martin: I have a need for Dupal-based ecommerce server solutions
[10/20/16, 4:26:24 PM] Johnny Martin: and as far as I can tell, they fit into a SAQ-D
[10/20/16, 4:26:43 PM] Johnny Martin: no payment data is actually stored, but it does pass through the server environment
[10/20/16, 4:26:59 PM] Michael Vogt: Which payment gateway are you utilizing
[10/20/16, 4:27:02 PM] Johnny Martin: authorize.net
[10/20/16, 4:27:05 PM] Michael Vogt: Stripe, Braintree, Authorize?
[10/20/16, 4:27:17 PM] Johnny Martin: at least with out existing clientele
[10/20/16, 4:27:31 PM] Johnny Martin: Stripe has a drupal module that I think only requires a SAQ A-EP
[10/20/16, 4:27:43 PM] Johnny Martin: but the authorize.net module doesn't use their accept.js platform yet
[10/20/16, 4:28:43 PM] Johnny Martin: we host most of the websites we develop on some rackspace cloud servers, and manage them, but I don't even want to touch any PCI requirements
[10/20/16, 4:32:02 PM] Michael Vogt: Can you give me a link to one of these sites?
[10/20/16, 4:32:33 PM] Johnny Martin: rangerette.com but the ecomm is currently disabled
[10/20/16, 4:34:33 PM] Johnny Martin: they have some specific non-product related payment systems in there
[10/20/16, 4:34:44 PM] Johnny Martin: but uses auth.net AIM for the payment API
[10/20/16, 4:35:02 PM] Michael Vogt: Okay, all of this is covered.
[10/20/16, 4:36:13 PM] Michael Vogt: Apache 2.2 on CentOS
[10/20/16, 4:36:31 PM] Johnny Martin: centos6?
[10/20/16, 4:36:34 PM] Michael Vogt: A specific reason you utilize 2.2?
[10/20/16, 4:36:36 PM] Michael Vogt: Not 2.4?
[10/20/16, 4:36:59 PM] Johnny Martin: ah, because it's centos6 and 2.4 isn't in their main repo
[10/20/16, 4:37:14 PM] Johnny Martin: 2.2 gets major security patches back-ported to it
[10/20/16, 4:37:15 PM] Michael Vogt: Ah, forgot about that
[10/20/16, 4:37:24 PM] Johnny Martin: yeah it's a pain in the ass
[10/20/16, 4:37:56 PM] Michael Vogt: I would recommend removing a lot of these server headers, regardless of if we work together.
[10/20/16, 4:38:36 PM] Johnny Martin: hm yeah I agree, maybe I dreamt that I did that
[10/20/16, 4:38:44 PM] Michael Vogt: Haha no worries man
[10/20/16, 4:38:59 PM] Michael Vogt: Apache is a couple revisions old as well
[10/20/16, 4:39:15 PM] Johnny Martin: yeah, definitely. I plan on migrating to centos 7 sometime
[10/20/16, 4:39:22 PM] Michael Vogt: You're running 2.2.15, I think it is now at 2.2.31
[10/20/16, 4:39:25 PM] Michael Vogt: No worries!
[10/20/16, 4:39:33 PM] Michael Vogt: So how many hosting clients do you have right now?
[10/20/16, 4:40:03 PM] Johnny Martin: you'll no doubt find a ton of security issues, as I wear most of the tech hats here
[10/20/16, 4:40:07 PM] Johnny Martin: I think about 30
[10/20/16, 4:40:26 PM] Michael Vogt: No worries!
[10/20/16, 4:40:33 PM] Michael Vogt: I think that we are a good match
[10/20/16, 4:40:44 PM] Michael Vogt: We can provide your customers with the backend support hosting wise
[10/20/16, 4:41:03 PM] Michael Vogt: We provide full application hosting suites, that are tuned for maximum security
[10/20/16, 4:41:22 PM] Michael Vogt: Providing companies with Web Hosting, Secure E-mail, Cloud File Storage, and more.
[10/20/16, 4:41:41 PM] Michael Vogt: Our website hosting platform is tuned for high-performance, as well as maximum security.
[10/20/16, 4:41:56 PM] Johnny Martin: ok. how would you handle spinning up new websites coming from us
[10/20/16, 4:42:11 PM] Johnny Martin: I'm used to having SSH access for deployments and builds, etc.
[10/20/16, 4:42:41 PM] Michael Vogt: This can be arranged, we utilize SSH through key-based protocols
[10/20/16, 4:42:54 PM] Michael Vogt: Are most of your platforms built on drupal?
[10/20/16, 4:42:57 PM] Johnny Martin: not a problem. what are we looking at here pricing-wise?
[10/20/16, 4:43:21 PM] Johnny Martin: yes, with a few small static sites or with minimal PHP, and a handful of wordpress sites
[10/20/16, 4:43:35 PM] Michael Vogt: It depends on the needs of each user
[10/20/16, 4:43:39 PM] Johnny Martin: fair enough
[10/20/16, 4:43:58 PM] Michael Vogt: For each small business that would use the email, file storage, managed web hosting, full support, it is $139 a month
[10/20/16, 4:44:22 PM] Michael Vogt: For a standard website that doesn't require that much attention, other than the security of the platform - $25/M for managed
[10/20/16, 4:44:46 PM] Michael Vogt: The $139 is where you run into businesses fully utilizing our platform for their email, calendars, contacts, file storage, hosting, etc.
[10/20/16, 4:45:03 PM] Johnny Martin: gotcha, yeah our clientele is on rackspace mail
[10/20/16, 4:45:08 PM] Johnny Martin: non-exchange
[10/20/16, 4:45:52 PM] Johnny Martin: in part of that support, would you handle CMS platform updates?
[10/20/16, 4:45:56 PM] Michael Vogt: The stack we implement for our businesses is often Encrypted E-mail (Non-exchange), with OwnCloud for File Storage, Contacts, and Calendars. All configured for high-security environments.
[10/20/16, 4:46:05 PM] Michael Vogt: That would all be automated with our platform, so yes.
[10/20/16, 4:46:22 PM] Johnny Martin: would you test before pushing updates live?
[10/20/16, 4:46:48 PM] Michael Vogt: The platform cannot test the updates, but we do have 1-click restoration within the platform.
[10/20/16, 4:47:02 PM] Michael Vogt: If problems, were to occur it would take less than 5 seconds to revert the update
[10/20/16, 4:47:45 PM] Johnny Martin: ah so more like a pantheon type setup
[10/20/16, 4:47:55 PM] Michael Vogt: Correct, except faster :)
[10/20/16, 4:49:11 PM] Johnny Martin: ok, and how about an ecommerce setup? from my understanding, unless DSS 3.2 changed it, those almost have to be physically sandboxed
[10/20/16, 4:51:33 PM] Michael Vogt: What type of revenue throughput are they producing?
[10/20/16, 4:52:39 PM] Johnny Martin: this year that rangerettes one has $130k
[10/20/16, 4:53:08 PM] Johnny Martin: apparently people come in from all over the country for their dance camp. in kilgore tx. who knew
[10/20/16, 4:55:41 PM] Michael Vogt: They would be covered.
[10/20/16, 4:56:03 PM] Michael Vogt: Isolated encrypted enviroments, similar to a VPS arrangement are covered under their revenue bracket.
[10/20/16, 4:56:12 PM] Johnny Martin: great
[10/20/16, 4:56:20 PM] Michael Vogt: As I said before, our external systems are powered through CloudFlare, which is PCI 3.1 compliant
[10/20/16, 4:56:47 PM] Johnny Martin: hey, beats the $800/mo Rackspace quoted
[10/20/16, 4:57:00 PM] Johnny Martin: I just want to avoid liability
[10/20/16, 4:57:04 PM] Michael Vogt: Technically our partnership with them allows for our client's websites to be hosted in their 86 global datacenters
[10/20/16, 4:57:09 PM] Michael Vogt: Understandable.
[10/20/16, 4:57:28 PM] Michael Vogt: There may be an additional cost through their CloudFlare accounts, of $20 per month.
[10/20/16, 4:58:25 PM] Johnny Martin: ok. and, forgive me for not being 100% sure how cloudflare works, there shouldn't be any caching issues with drupal and forms over cloudflare?
[10/20/16, 4:58:34 PM] Johnny Martin: Varnish was an absolute beast with it
[10/20/16, 4:58:39 PM] Michael Vogt: Not if configured correctly
[10/20/16, 4:58:45 PM] Michael Vogt: The way our platform works is this-
[10/20/16, 4:59:27 PM] Michael Vogt: Apache(With other security addons) -> Memcached -> RailGun -> CloudFlare's Global Network
[10/20/16, 4:59:38 PM] Michael Vogt: I'm sure you're familiar with Memcached
[10/20/16, 5:00:20 PM] Johnny Martin: yep
[10/20/16, 5:00:45 PM] Michael Vogt: By doing this we also get the best bandwidth routes, through GT and Hibertia
[10/20/16, 5:01:37 PM] Johnny Martin: and you would handle getting Drupal all set up in that environment, like installing the memcached module and configuring it?
[10/20/16, 5:03:05 PM] Michael Vogt: Correct, for the $139/M plan we take care of everything
[10/20/16, 5:05:33 PM] Johnny Martin: ok great.
[10/20/16, 5:05:43 PM] Michael Vogt: No problem
[10/20/16, 5:05:59 PM] Johnny Martin: going through your site more
[10/20/16, 5:06:04 PM] Michael Vogt: Excellent
[10/20/16, 5:06:35 PM] Johnny Martin: lol anti-maleware
[10/20/16, 5:07:00 PM] Michael Vogt: Oh hello typo
[10/20/16, 5:08:29 PM] Johnny Martin: as far as management goes, what kind of response time is normal for issues?
[10/20/16, 5:09:08 PM] Michael Vogt: We utilize a ticket based system, as well as Live Chat during normal business hours.
[10/20/16, 5:09:23 PM] Michael Vogt: For normal issues it is normally instant, or within 20 minutes.
[10/20/16, 5:11:14 PM] Johnny Martin: ok! do you have any references that you can share? our customers trust us, but we need to be able to pass the project off to someone that we know can take care of them
[10/20/16, 5:11:50 PM] Michael Vogt: Our parent company, is very respectable - https://blackline-partners.com
[10/20/16, 5:12:07 PM] Michael Vogt: respected*
[10/20/16, 5:14:43 PM] Johnny Martin: great, will check them out. do you guys have an agency referral or partnership program?
[10/20/16, 5:15:10 PM] Michael Vogt: Yes we do, 5% share for the life of the client
[10/20/16, 5:15:39 PM] Michael Vogt: Most of the company's we work with are local in Houston
[10/20/16, 5:16:17 PM] Johnny Martin: ok, I'm also going to pass your name to a buddy of mine down there, he's also looking for a host for his company
[10/20/16, 5:16:29 PM] Michael Vogt: Excellent, I really appreciate that!
[10/20/16, 5:18:26 PM] Michael Vogt: If you'd like to see the speed improvement, I can throw your personal website on the server as an example.
[10/20/16, 5:19:09 PM] Michael Vogt: I know that there is not a lot to it, but it would be an example of our raw platform vs whomever you're using
[10/20/16, 5:19:50 PM] Johnny Martin: I'm not terribly worried about speed improvements at the moment, but I appreciate it.
[10/20/16, 5:19:59 PM] Michael Vogt: Okay, no worries.
[10/20/16, 5:20:05 PM] Johnny Martin: my buddy in houston is asking if you have a PCI compliance certificate