jon-acker · August 30, 2018 15:03
diff --git a/product-returns.html b/product-returns.html

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 <div class='line '><div class='word' style='background:#ff0000'>Product<sub>NN</sub></div><div class='word' style='background:#f40616'>returns<sub>NNS</sub></div></div><div class='line '><div class='word' style='background:#ff0000'>order<sub>NN</sub></div><div class='word' style='background:#56e4ff'>reduce<sub>VB</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>of<sub>IN</sub></div><div class='word' style='background:#cddc39'>incorrect<sub>JJ</sub></div><div class='word' style='background:#f40616'>returns<sub>NNS</sub></div></div><div class='line '><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#f40616'>returns<sub>NNS</sub></div><div class='word' style='background:#ff0000'>desk<sub>NN</sub></div><div class='word' style='background:#ff0000'>operative<sub>NN</sub></div></div><div class='line '><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>guided<sub>VBN</sub></div><div class='word' style='background:#e0a2f3'>through<sub>IN</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#f40616'>returns<sub>NNS</sub></div><div class='word' style='background:#ff0000'>process<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>by<sub>IN</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#f40616'>POS<sub>NNS</sub></div></div><div class='line '><div class='gherkin'>Rules:</div></div><div class='line '><div class='word' style='background:#ffbd56'>A<sub>DT</sub></div><div class='word' style='background:#ff0000'>customer<sub>NN</sub></div><div class='word' style='background:#ff0000'>can't<sub>NN</sub></div><div class='word' style='background:#ff0000'>return<sub>NN</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#cddc39'>same<sub>JJ</sub></div><div class='word' style='background:#ff0000'>product<sub>NN</sub></div><div class='word' style='background:#f19191'>twice<sub>RB</sub></div><div class='word' style='background:#f19191'>(fraud<sub>RB</sub></div><div class='word' style='background:#56e4ff'>prevention)<sub>VB</sub></div></div><div class='line '><div class='word' style='background:#56ff74'>Products<sub>NNPS</sub></div><div class='word' style='background:#c9cdda'>cannot<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>returned<sub>VBN</sub></div><div class='word' style='background:#e0a2f3'>after<sub>IN</sub></div><div class='word' style='background:#56ff74'>more<sub>RBR</sub></div><div class='word' style='background:#e0a2f3'>than<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>12<sub>CD</sub></div><div class='word' style='background:#f40616'>months<sub>NNS</sub></div><div class='word' style='background:#e0a2f3'>from<sub>IN</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div></div><div class='line '><div class='word' style='background:#56ff74'>Products<sub>NNPS</sub></div><div class='word' style='background:#4cf3ff'>returned<sub>VBD</sub></div><div class='word' style='background:#56ff74'>less<sub>JJR</sub></div><div class='word' style='background:#e0a2f3'>than<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>30<sub>CD</sub></div><div class='word' style='background:#f40616'>days<sub>NNS</sub></div><div class='word' style='background:#e0a2f3'>after<sub>IN</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div><div class='word' style='background:#c9cdda'>can<sub>MD</sub></div><div class='word' style='background:#56e4ff'>get<sub>VB</sub></div><div class='word' style='background:#ff0000'>cash<sub>NN</sub></div><div class='word' style='background:#56ff74'>or<sub>CC</sub></div><div class='word' style='background:#ff0000'>store<sub>NN</sub></div><div class='word' style='background:#ff0000'>credit<sub>NN</sub></div></div><div class='line '><div class='word' style='background:#f40616'>Returns<sub>NNS</sub></div><div class='word' style='background:#18d3e0'>processed<sub>VBN</sub></div><div class='word' style='background:#56ff74'>more<sub>RBR</sub></div><div class='word' style='background:#e0a2f3'>than<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>30<sub>CD</sub></div><div class='word' style='background:#f40616'>days<sub>NNS</sub></div><div class='word' style='background:#e0a2f3'>after<sub>IN</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div><div class='word' style='background:#c9cdda'>can<sub>MD</sub></div><div class='word' style='background:#f19191'>only<sub>RB</sub></div><div class='word' style='background:#56e4ff'>get<sub>VB</sub></div><div class='word' style='background:#ff0000'>store<sub>NN</sub></div><div class='word' style='background:#ff0000'>credit<sub>NN</sub></div></div><div class='line '><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#c9cdda'>must<sub>MD</sub></div><div class='word' style='background:#56e4ff'>present<sub>VB</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>return<sub>NN</sub></div><div class='word' style='background:#56ff74'>to<sub>TO</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>processed<sub>VBN</sub></div></div><div class='line '><div class='word' style='background:#cddc39'>Damaged<sub>JJ</sub></div><div class='word' style='background:#f40616'>products<sub>NNS</sub></div><div class='word' style='background:#56e4ff'>are<sub>VBP</sub></div><div class='word' style='background:#18d3e0'>refunded<sub>VBN</sub></div><div class='word' style='background:#56ff74'>but<sub>CC</sub></div><div class='word' style='background:#f19191'>not<sub>RB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line '><div class='gherkin'>Background:</div></div><div class='line '><div class='gherkin'>Given</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#4cf3ff'>bought<sub>VBD</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>1st<sub>JJ</sub></div><div class='word' style='background:#ff5800'>January<sub>NNP</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>£100<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#4cf3ff'>was<sub>VBD</sub></div><div class='word' style='background:#18d3e0'>issued<sub>VBN</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ffbd56'>this<sub>DT</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div></div><div class='line scenario'><div class='gherkin'>Scenario:</div><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#00e2fc77'>returns<sub>VBZ</sub></div><div class='word' style='background:#ffbd56'>an<sub>DT</sub></div><div class='word' style='background:#ff0000'>item<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ff0000'>cash<sub>NN</sub></div><div class='word' style='background:#56ff74'>less<sub>JJR</sub></div><div class='word' style='background:#e0a2f3'>than<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>30<sub>CD</sub></div><div class='word' style='background:#f40616'>days<sub>NNS</sub></div><div class='word' style='background:#e0a2f3'>after<sub>IN</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div></div><div class='line '><div class='gherkin'>When</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>return<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>20th<sub>JJ</sub></div><div class='word' style='background:#ff5800'>January<sub>NNP</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>provide<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>ask<sub>VBP</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>cash<sub>NN</sub></div><div class='word' style='background:#ff0000'>refund<sub>NN</sub></div></div><div class='line '><div class='gherkin'>Then</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>credited<sub>VBN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>£100<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line scenario'><div class='gherkin'>Scenario:</div><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#00e2fc77'>returns<sub>VBZ</sub></div><div class='word' style='background:#ffbd56'>an<sub>DT</sub></div><div class='word' style='background:#ff0000'>item<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ff0000'>store<sub>NN</sub></div><div class='word' style='background:#ff0000'>credit<sub>NN</sub></div><div class='word' style='background:#56ff74'>more<sub>RBR</sub></div><div class='word' style='background:#e0a2f3'>than<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>30<sub>CD</sub></div><div class='word' style='background:#f40616'>days<sub>NNS</sub></div><div class='word' style='background:#e0a2f3'>after<sub>IN</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div></div><div class='line '><div class='gherkin'>When</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>return<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>10th<sub>JJ</sub></div><div class='word' style='background:#ff5800'>June<sub>NNP</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>provide<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>ask<sub>VBP</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>store<sub>NN</sub></div><div class='word' style='background:#ff0000'>credit<sub>NN</sub></div><div class='word' style='background:#ff0000'>refund<sub>NN</sub></div></div><div class='line '><div class='gherkin'>Then</div><div class='word' style='background:#f9ff56'>my<sub>PRP$</sub></div><div class='word' style='background:#ff0000'>loyalty<sub>NN</sub></div><div class='word' style='background:#ff0000'>account<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>credited<sub>VBN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>£100<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line scenario'><div class='gherkin'>Scenario:</div><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#c9cdda'>cannot<sub>MD</sub></div><div class='word' style='background:#56e4ff'>return<sub>VB</sub></div><div class='word' style='background:#ffbd56'>an<sub>DT</sub></div><div class='word' style='background:#ff0000'>item<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ff0000'>cash<sub>NN</sub></div><div class='word' style='background:#56ff74'>more<sub>RBR</sub></div><div class='word' style='background:#e0a2f3'>than<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>30<sub>CD</sub></div><div class='word' style='background:#f40616'>days<sub>NNS</sub></div><div class='word' style='background:#e0a2f3'>after<sub>IN</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div></div><div class='line '><div class='gherkin'>When</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>try<sub>VBP</sub></div><div class='word' style='background:#56ff74'>to<sub>TO</sub></div><div class='word' style='background:#56e4ff'>return<sub>VB</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>10th<sub>JJ</sub></div><div class='word' style='background:#ff5800'>June<sub>NNP</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>provide<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>ask<sub>VBP</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>cash<sub>NN</sub></div><div class='word' style='background:#ff0000'>refund<sub>NN</sub></div></div><div class='line '><div class='gherkin'>Then</div><div class='word' style='background:#f9ff56'>my<sub>PRP$</sub></div><div class='word' style='background:#ff0000'>return<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>refused<sub>VBN</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#f19191'>not<sub>RB</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line scenario'><div class='gherkin'>Scenario:</div><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#c9cdda'>cannot<sub>MD</sub></div><div class='word' style='background:#56e4ff'>return<sub>VB</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>product<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#cddc39'>wrong<sub>JJ</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div></div><div class='line '><div class='gherkin'>When</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>return<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>1st<sub>JJ</sub></div><div class='word' style='background:#ff5800'>January<sub>NNP</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>provide<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>12421425<sub>CD</sub></div></div><div class='line '><div class='gherkin'>Then</div><div class='word' style='background:#f9ff56'>my<sub>PRP$</sub></div><div class='word' style='background:#ff0000'>return<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>refused<sub>VBN</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#f19191'>not<sub>RB</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line scenario'><div class='gherkin'>Scenario:</div><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#c9cdda'>cannot<sub>MD</sub></div><div class='word' style='background:#56e4ff'>return<sub>VB</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>product<sub>NN</sub></div><div class='word' style='background:#56ff74'>that<sub>WDT</sub></div><div class='word' style='background:#00e2fc77'>is<sub>VBZ</sub></div><div class='word' style='background:#f19191'>already<sub>RB</sub></div><div class='word' style='background:#18d3e0'>returned<sub>VBN</sub></div></div><div class='line '><div class='gherkin'>Given</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#4cf3ff'>returned<sub>VBD</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>10th<sub>JJ</sub></div><div class='word' style='background:#ff5800'>January<sub>NNP</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div></div><div class='line '><div class='gherkin'>When</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>try<sub>VBP</sub></div><div class='word' style='background:#56ff74'>to<sub>TO</sub></div><div class='word' style='background:#56e4ff'>return<sub>VB</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>20th<sub>JJ</sub></div><div class='word' style='background:#ff5800'>January<sub>NNP</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>provide<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div></div><div class='line '><div class='gherkin'>Then</div><div class='word' style='background:#f9ff56'>my<sub>PRP$</sub></div><div class='word' style='background:#ff0000'>return<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>refused<sub>VBN</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#f19191'>not<sub>RB</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line scenario'><div class='gherkin'>Scenario:</div><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#c9cdda'>cannot<sub>MD</sub></div><div class='word' style='background:#56e4ff'>return<sub>VB</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>product<sub>NN</sub></div><div class='word' style='background:#56ff74'>more<sub>RBR</sub></div><div class='word' style='background:#e0a2f3'>than<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>12<sub>CD</sub></div><div class='word' style='background:#f40616'>months<sub>NNS</sub></div><div class='word' style='background:#e0a2f3'>after<sub>IN</sub></div><div class='word' style='background:#ff0000'>purchase<sub>NN</sub></div></div><div class='line '><div class='gherkin'>When</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>return<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>3rd<sub>JJ</sub></div><div class='word' style='background:#ff5800'>January<sub>NNP</sub></div><div class='word' style='background:#cddc39'>next<sub>JJ</sub></div><div class='word' style='background:#ff0000'>year<sub>NN</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>provide<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>ask<sub>VBP</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>store<sub>NN</sub></div><div class='word' style='background:#ff0000'>credit<sub>NN</sub></div><div class='word' style='background:#ff0000'>refund<sub>NN</sub></div></div><div class='line '><div class='gherkin'>Then</div><div class='word' style='background:#f9ff56'>my<sub>PRP$</sub></div><div class='word' style='background:#ff0000'>return<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>refused<sub>VBN</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#f19191'>not<sub>RB</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line scenario'><div class='gherkin'>Scenario:</div><div class='word' style='background:#ff0000'>Customer<sub>NN</sub></div><div class='word' style='background:#00e2fc77'>returns<sub>VBZ</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#cddc39'>damaged<sub>JJ</sub></div><div class='word' style='background:#ff0000'>item<sub>NN</sub></div><div class='word' style='background:#56ff74'>and<sub>CC</sub></div><div class='word' style='background:#ebf769'>it<sub>PRP</sub></div><div class='word' style='background:#00e2fc77'>is<sub>VBZ</sub></div><div class='word' style='background:#f19191'>not<sub>RB</sub></div><div class='word' style='background:#18d3e0'>returned<sub>VBN</sub></div><div class='word' style='background:#56ff74'>to<sub>TO</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div><div class='line '><div class='gherkin'>When</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>return<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>on<sub>IN</sub></div><div class='word' style='background:#cddc39'>20th<sub>JJ</sub></div><div class='word' style='background:#ff5800'>January<sub>NNP</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>provide<sub>VBP</sub></div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>receipt<sub>NN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#ff0000'>sequence<sub>NN</sub></div><div class='word' style='background:#ff0000'>number<sub>NN</sub></div><div class='word' style='background:#b3d4b5'>200421445<sub>CD</sub></div></div><div class='line '><div class='gherkin'>And</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#56e4ff'>ask<sub>VBP</sub></div><div class='word' style='background:#e0a2f3'>for<sub>IN</sub></div><div class='word' style='background:#ffbd56'>a<sub>DT</sub></div><div class='word' style='background:#ff0000'>cash<sub>NN</sub></div><div class='word' style='background:#ff0000'>refund<sub>NN</sub></div></div><div class='line '><div class='gherkin'>Then</div><div class='word' style='background:#ebf769'>I<sub>PRP</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>credited<sub>VBN</sub></div><div class='word' style='background:#e0a2f3'>with<sub>IN</sub></div><div class='word' style='background:#b3d4b5'>£100<sub>CD</sub></div></div><div class='line '><div class='gherkin'>But</div><div class='word' style='background:#ffbd56'>the<sub>DT</sub></div><div class='word' style='background:#ff0000'>microwave<sub>NN</sub></div><div class='word' style='background:#c9cdda'>should<sub>MD</sub></div><div class='word' style='background:#56e4ff'>be<sub>VB</sub></div><div class='word' style='background:#18d3e0'>taken<sub>VBN</sub></div><div class='word' style='background:#f19191'>back<sub>RB</sub></div><div class='word' style='background:#e0a2f3'>into<sub>IN</sub></div><div class='word' style='background:#ff0000'>stock<sub>NN</sub></div></div>
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