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josephspurrier/privacy.md

Created August 20, 2025 03:50
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Privacy Policy for GPT
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privacy.md

Privacy Policy

Effective Date: 2025-08-19 Last Updated: 2025-08-19

1. Introduction

This Privacy Policy describes how Joseph Spurrier ("we," "us," or "our") collects, uses, and protects information when you use our GPT-powered customer service ("Service"). We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

2.1 Information You Provide

  • Conversation Data: Messages, queries, and responses exchanged with our GPT system
  • Account Information: Name, email address (if account creation is required)
  • Contact Information: Information provided for support or feedback

2.2 Automatically Collected Information

  • Usage Data: Interaction patterns, session duration, feature usage
  • Technical Data: IP address, browser type, device information, operating system
  • Cookies and Similar Technologies: Session identifiers and preferences

3. How We Use Your Information

We use collected information to:

  • Provide and improve our GPT customer service
  • Respond to your queries and provide support
  • Analyze and enhance Service performance and accuracy
  • Ensure security and prevent abuse
  • Comply with legal obligations
  • Train and improve our AI models (only with anonymized data)

4. Data Retention

  • Conversation Data: Retained for 30 days unless deletion is requested
  • Account Information: Retained while account is active and for 30 days after closure
  • Anonymized Data: May be retained indefinitely for improvement purposes

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information only:

  • With your explicit consent
  • To comply with legal obligations or valid legal requests
  • With service providers who assist in operating our Service (under strict confidentiality agreements)
  • In anonymized or aggregated form that cannot identify you
  • To protect rights, safety, or property

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Opt-out: Decline certain data processing activities
  • Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at @josephspurrier

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

9. International Data Transfers

If you access our Service from outside US, your information may be transferred to and processed in US or other countries where we operate. We ensure appropriate safeguards are in place for such transfers.

10. AI-Specific Considerations

10.1 Model Training

  • Your conversations may be used to improve our AI models
  • Personal information is anonymized before any training use
  • You can opt-out of having your data used for training

10.2 Automated Decision-Making

  • Our GPT system makes automated responses based on your inputs
  • No legal or similarly significant decisions are made solely by automated means
  • Human oversight is available upon request

10.3 Accuracy Limitations

  • AI-generated responses may contain errors
  • We do not guarantee 100% accuracy of responses
  • Users should verify important information independently

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy with a new "Last Updated" date
  • Sending notification to registered users (if applicable)
  • Displaying a prominent notice within the Service

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: @josephspurrier

14. Legal Basis for Processing (For EU/UK Users)

We process personal data under the following legal bases:

  • Contract: To provide our Service as requested
  • Legitimate Interests: To improve our Service and ensure security
  • Consent: Where you have provided explicit consent
  • Legal Obligation: To comply with applicable laws

15. Additional Rights for Specific Regions

California Residents (CCPA)

You have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to non-discrimination for exercising your privacy rights.

EU/UK Residents (GDPR)

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with applicable data protection laws.

By using our Service, you acknowledge that you have read and understood this Privacy Policy.

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