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@jsqwang
Last active August 29, 2015 14:23
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-setup always a test database and test anything there first
-dont install or uninstall modules in live databases without test them in a test database first
-dont do anything you dont know in live databases
-be carefull about send mails via message board or use the send a message button, because they could go directly to your customers if they are following you. it is a feature of odoo CRM.
-dont confirm/validate a invoice if you dont have sure the customer will ask for change something or you will need to cancel it to change again. keep them in draft state.
-dont try to delete any entry before ask for help, if you did something wrong try to cancel it not delete.
-before say something are wrong and need to change in the system or something dont works as you expected remember: maybe you are doing or using something the way they are not intended to be. maybe you dont understand how the system works. Odoo has more than 10 years of development and it has a lot of research and best practices for business needs.odoo is very powerful. what you see in the interface is only the tip of the iceberg (this dont means odoo is perfect and dont have bugs)
if you get an error you will see a popup window. copy the error and send to the support describing what you was trying to do.
send screenshots to describe your problem is a good practice.
-be careful with drop down fields it creates entries if you start to type and press enter
-be careful with the field aditional information in invoices all you put there will be printed in invoice. for internal notes about the invoice use log an internal note button
-dont create a new product for every new sale you do, search first. if you do that your database will be huge and a mess. your reports will be a mess too and no one will understand them.
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