Created
August 26, 2019 00:15
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| HTTP Status 500 - com.ilrn.session.services.SSOPortFailureException: errors.ssoPortFailure | |
| type Exception report | |
| message com.ilrn.session.services.SSOPortFailureException: errors.ssoPortFailure | |
| description The server encountered an internal error that prevented it from fulfilling this request. | |
| exception | |
| javax.servlet.ServletException: com.ilrn.session.services.SSOPortFailureException: errors.ssoPortFailure | |
| org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:523) | |
| com.ilrn.controller.tiles.ILrnTilesRequestProcessor.processActionPerform(ILrnTilesRequestProcessor.java:312) | |
| com.ilrn.controller.tiles.ILrnTilesRequestProcessor.process(ILrnTilesRequestProcessor.java:195) | |
| org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) | |
| org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) | |
| javax.servlet.http.HttpServlet.service(HttpServlet.java:650) | |
| javax.servlet.http.HttpServlet.service(HttpServlet.java:731) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| com.ilrn.controller.filters.ContentSecurityPolicyFilter.doFilter(ContentSecurityPolicyFilter.java:22) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:232) | |
| org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| com.ilrn.controller.filters.AbstractHttpServletFilter.doFilter(AbstractHttpServletFilter.java:84) | |
| root cause | |
| com.ilrn.session.services.SSOPortFailureException: errors.ssoPortFailure | |
| com.ilrn.session.services.SsoManagerImpl.getNewSsoPort(SsoManagerImpl.java:366) | |
| com.ilrn.session.services.SsoManagerImpl.makeCall(SsoManagerImpl.java:212) | |
| com.ilrn.session.services.SsoManagerImpl.makeCallAndRefreshToken(SsoManagerImpl.java:470) | |
| com.ilrn.session.services.SsoManagerImpl.getUserByToken(SsoManagerImpl.java:498) | |
| com.ilrn.session.services.CachingSsoManagerImpl$SsoUserByTokenCache.load(CachingSsoManagerImpl.java:67) | |
| com.ilrn.session.services.CachingSsoManagerImpl$SsoUserByTokenCache.load(CachingSsoManagerImpl.java:56) | |
| com.ilrn.services.util.AbstractExpiringMapLazyLoader$Loader.call(AbstractExpiringMapLazyLoader.java:56) | |
| java.util.concurrent.FutureTask.run(FutureTask.java:266) | |
| java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) | |
| java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) | |
| java.lang.Thread.run(Thread.java:748) | |
| root cause | |
| javax.xml.ws.WebServiceException: Failed to access the WSDL at: https://ws.cengage.com/ssows/SSOws?WSDL. It failed with: | |
| Server returned HTTP response code: 503 for URL: https://ws.cengage.com/ssows/SSOws?WSDL. | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.tryWithMex(RuntimeWSDLParser.java:251) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:228) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:191) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:160) | |
| com.sun.xml.ws.client.WSServiceDelegate.parseWSDL(WSServiceDelegate.java:307) | |
| com.sun.xml.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:269) | |
| com.sun.xml.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:205) | |
| com.sun.xml.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:195) | |
| com.sun.xml.ws.spi.ProviderImpl.createServiceDelegate(ProviderImpl.java:112) | |
| javax.xml.ws.Service.<init>(Service.java:92) | |
| com.tl.ssows.SSOws.<init>(SSOws.java:39) | |
| com.ilrn.session.services.SsoManagerImpl.getNewSsoPort(SsoManagerImpl.java:357) | |
| com.ilrn.session.services.SsoManagerImpl.makeCall(SsoManagerImpl.java:212) | |
| com.ilrn.session.services.SsoManagerImpl.makeCallAndRefreshToken(SsoManagerImpl.java:470) | |
| com.ilrn.session.services.SsoManagerImpl.getUserByToken(SsoManagerImpl.java:498) | |
| com.ilrn.session.services.CachingSsoManagerImpl$SsoUserByTokenCache.load(CachingSsoManagerImpl.java:67) | |
| com.ilrn.session.services.CachingSsoManagerImpl$SsoUserByTokenCache.load(CachingSsoManagerImpl.java:56) | |
| com.ilrn.services.util.AbstractExpiringMapLazyLoader$Loader.call(AbstractExpiringMapLazyLoader.java:56) | |
| java.util.concurrent.FutureTask.run(FutureTask.java:266) | |
| java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) | |
| java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) | |
| java.lang.Thread.run(Thread.java:748) | |
| root cause | |
| java.io.IOException: Server returned HTTP response code: 503 for URL: https://ws.cengage.com/ssows/SSOws?WSDL | |
| sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1894) | |
| sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492) | |
| sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:263) | |
| java.net.URL.openStream(URL.java:1045) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.createReader(RuntimeWSDLParser.java:977) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.resolveWSDL(RuntimeWSDLParser.java:394) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:213) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:191) | |
| com.sun.xml.ws.wsdl.parser.RuntimeWSDLParser.parse(RuntimeWSDLParser.java:160) | |
| com.sun.xml.ws.client.WSServiceDelegate.parseWSDL(WSServiceDelegate.java:307) | |
| com.sun.xml.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:269) | |
| com.sun.xml.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:205) | |
| com.sun.xml.ws.client.WSServiceDelegate.<init>(WSServiceDelegate.java:195) | |
| com.sun.xml.ws.spi.ProviderImpl.createServiceDelegate(ProviderImpl.java:112) | |
| javax.xml.ws.Service.<init>(Service.java:92) | |
| com.tl.ssows.SSOws.<init>(SSOws.java:39) | |
| com.ilrn.session.services.SsoManagerImpl.getNewSsoPort(SsoManagerImpl.java:357) | |
| com.ilrn.session.services.SsoManagerImpl.makeCall(SsoManagerImpl.java:212) | |
| com.ilrn.session.services.SsoManagerImpl.makeCallAndRefreshToken(SsoManagerImpl.java:470) | |
| com.ilrn.session.services.SsoManagerImpl.getUserByToken(SsoManagerImpl.java:498) | |
| com.ilrn.session.services.CachingSsoManagerImpl$SsoUserByTokenCache.load(CachingSsoManagerImpl.java:67) | |
| com.ilrn.session.services.CachingSsoManagerImpl$SsoUserByTokenCache.load(CachingSsoManagerImpl.java:56) | |
| com.ilrn.services.util.AbstractExpiringMapLazyLoader$Loader.call(AbstractExpiringMapLazyLoader.java:56) | |
| java.util.concurrent.FutureTask.run(FutureTask.java:266) | |
| java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) | |
| java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) | |
| java.lang.Thread.run(Thread.java:748) | |
| note The full stack trace of the root cause is available in the Apache Tomcat/7.0.82 logs. | |
| Apache Tomcat/7.0.82 |
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