Created
October 1, 2011 10:22
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Debug Logging Description
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In Elements can you go the Settings view -> Debugging and set "Debug Logging" to On. Now try to reproduce the error. When you do, please do the following. | |
1. Download the iPhone Configuration Utility for [Mac](http://support.apple.com/kb/DL851) or [Windows](http://support.apple.com/kb/DL926). | |
2. Run the installer. On a Mac, the iPhone Configuration Utility will be put in the Utilities folder in your Applications folder. On a Windows machine, it will be accessible in your Start menu. | |
3. Make sure your device is plugged into your computer. | |
4. Run the iPhone Configuration Utility. Your iOS device will appear in the source list (the blue-tinted left-most column), but it may take a few moments. | |
5. When it appears, click your device. You should find yourself looking at a tabbed view similar to the iPhone view in iTunes. | |
6. Click on the tab marked Console. You can safely ignore the other tabs, in fact, unless you're sure you know what you're doing, please do. | |
7. At the bottom right of the window, choose Save Console As… and save the document as a .log file. | |
8. Send that log file to me. | |
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