Kix REST API

kix_api.http

### Requests for Kix API

@base_url = http://localhost:20000/api/v1

### Authorization 

# @name request_auth_token
POST {{base_url}}/auth

{ 
    "UserLogin": "admin", 
    "UserType": "Agent",
    "Password": "Passw0rd"
}


### List Tickets
@auth_token = {{request_auth_token.response.body.Token}}

GET {{base_url}}/tickets
Authorization: Token {{auth_token}}


### Get Ticket
@ticket_id = 2

GET {{base_url}}/tickets/{{ticket_id}}
Authorization: Token {{auth_token}}


### Update Ticket Status to "False Positive"

PATCH {{base_url}}/tickets/{{ticket_id}}
Authorization: Token {{auth_token}}

{
    "Ticket": {
        "StateID": 9
    }
}


### Get Organizations

GET {{base_url}}/organisations
Authorization: Token {{auth_token}}


### Get Contacts

GET {{base_url}}/contacts
Authorization: Token {{auth_token}}


### Create Contact

POST {{base_url}}/contacts
Authorization: Token {{auth_token}}

{
    "Contact": {
        "Email": "[email protected]",
        "Firstname": "Max",
        "Lastname": "Mustermann",
        "OrganisationIDs": [1],
        "PrimaryOrganisationID": 1
    }
}


### Create Ticket

POST {{base_url}}/tickets
Authorization: Token {{auth_token}}

{
   "Ticket":{
        "OrganisationID": 1,
        "OwnerID": 2,
        "PriorityID": 1,
        "QueueID": 1,
        "StateID": 3,
        "Title": "UC-999 - Test Ticket",
        "TypeID": 1,
        "ContactID": 2,

        "Articles":[
         {
            "Body":"Connecting to a known C&C server.",
            "Charset":"utf8",
            "ContentType":"text/html; charset=utf8",
            "CustomerVisible":1,
            "From":"[email protected]",
            "MimeType":"text/html",
            "Subject":"The printer does not work!"
         }
      ]
   }
}