koriym · August 8, 2018 01:26
diff --git a/turkish_airlines_customer_services_template.txt b/turkish_airlines_customer_services_template.txt
 Dear {{ name }},

 Thank you for contacting Turkish Airlines Customer Services and informing us about your experience.

 Unfortunately it is not completely avoidable that this kind of events happen.  Currently we are working on developing a solution for this issue. We are performing an upgrade our service channels to improve our infrastructure. Turkish Airlines' aim is always to improve and offer the best service.

 In order to check necessary evaluation please create a booking without payment and inform us with a new feedback.

 AsTurkish Airlines we sincerely apologize for the inconvenience that you have experienced.

 Thank you for your understanding.

 Yours Sincerely,

 Ahmet C.
 Customer Representative

 TURKISH AIRLINES INC.
 Customer Contact Center
	Dear {{ name }},

	Thank you for contacting Turkish Airlines Customer Services and informing us about your experience.

	Unfortunately it is not completely avoidable that this kind of events happen. Currently we are working on developing a solution for this issue. We are performing an upgrade our service channels to improve our infrastructure. Turkish Airlines' aim is always to improve and offer the best service.

	In order to check necessary evaluation please create a booking without payment and inform us with a new feedback.

	AsTurkish Airlines we sincerely apologize for the inconvenience that you have experienced.

	Thank you for your understanding.

	Yours Sincerely,

	Ahmet C.
	Customer Representative

	TURKISH AIRLINES INC.
	Customer Contact Center