Created
July 11, 2010 14:35
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{if logged_in == FALSE} | |
<p class='alert' style="background:#fffced; margin-top:0">Please login before posting a new ticket.</p> | |
{embed="account/.form-login"} | |
{/if} | |
{if gv_get_r == 200} | |
<p class="msg success">Ticket created successfully and our developers have been alerted. Expect a response generally within 48 hrs with priority given to commercial addons.</p> | |
{/if} | |
{exp:channel:entry_form | |
channel="tickets" | |
return="{embed:return}" | |
status="open" | |
use_live_url="no" | |
include_jquery="no" | |
} | |
<!-- | |
WTF. If I put this tag in it's meant to be replaced with JS - which by the way I don't want. | |
However it doesn't get replaced which is good, the tag remains but the js isn't added | |
{saef_javascript} | |
--> | |
<p class="note" style="margin-top:0"> | |
Create a ticket below and one of the addon's developers will try and get back to you within 48 hrs (<em>commercial addons receive priority support</em>). Please provide as much detail about your issue, EE install and server environment. | |
</p> | |
<input type="hidden" name="entry_date" value="{entry_date}" /> | |
<input type="hidden" name="field_id_45" value="Bug" /> | |
<input type="hidden" name="field_id_49" value="Yes" /> | |
<div class="col1"> | |
<fieldset style="float:none"> | |
<h3>1. Addon Details</h3> | |
<div class="select required" style="width:150px; float:left; clear:none; margin-right:30px;"> | |
<label for="{embed:form_prefix}ticket_project">Addon:</label> | |
<em>* is required</em> | |
<select class="required" id="{embed:form_prefix}ticket_project" name="field_id_46"> | |
{exp:channel:entries channel="addons" dynamic="off" nsm_sc_utils:load_item_data="y"} | |
<option | |
value="{entry_id}" | |
{if "{embed:entry_id}" == "{entry_id}"}selected="selected"{/if} | |
data-commercial="{if nsm_sc_utils:item:item_id}1{if:else}0{/if}" | |
> | |
{title} | |
</option> | |
{/exp:channel:entries} | |
</select> | |
</div> | |
<div class="text" style="width:75px; float:left; clear:none;"> | |
<label for="{embed:form_prefix}ticket_project_version">Version:</label> | |
<input id="{embed:form_prefix}ticket_project_version" name="field_id_73" type="text" /> | |
</div> | |
<div class="text required"> | |
<label for="{embed:form_prefix}license_key">License Key: </label> | |
<em>* is required for commercial addons</em> | |
<p class="note">License keys can be found on your purchases page</p> | |
<input id="{embed:form_prefix}license_key" name="field_id_76" type="text" /> | |
</div> | |
</fieldset> | |
<fieldset style="float:none"> | |
<h3>2. Ticket details</h3> | |
<div class="text required"> | |
<label for="{embed:form_prefix}title">Short description: </label> | |
<em>* is required</em> | |
<input class="required" id="{embed:form_prefix}title" name="title" type="text" /> | |
</div> | |
<div class="textarea required"> | |
<label for="{embed:form_prefix}ticket_details">Describe your issue:</label> | |
<em>* are required</em> | |
<div class="note"> | |
<ol> | |
<li>Be as specific as possible</li> | |
<li>List any PHP errors outputted on the page</li> | |
<li>List any JS errors outputted in the console</li> | |
<li>If possible provide a url where the bug can be reviewed</li> | |
<li>Add a user story to illustrate your ticket</li> | |
<li>Code samples are welcomed</li> | |
</ol> | |
</div> | |
<textarea class="required" id="{embed:form_prefix}ticket_details" name="field_id_53" rows="16"></textarea> | |
</div> | |
{!-- div class="select required"> | |
<label for="{embed:form_prefix}ticket_type">Ticket type:</label> | |
<em>* is required</em> | |
<select class="required" id="{embed:form_prefix}ticket_type" name="field_id_45"> | |
<option value="Bug">Bug</option> | |
<option value="Feature request">Feature request</option> | |
</select> | |
</div --} | |
<div class="select required"> | |
<label for="{embed:form_prefix}ticket_severity">Severity:</label> | |
<select id="{embed:form_prefix}ticket_severity" name="field_id_47"> | |
<option value=""></option> | |
<option value="Trivial">Trivial</option> | |
<option value="Minor">Minor</option> | |
<option value="Major">Major</option> | |
<option value="Critical">Critical</option> | |
</select> | |
</div> | |
{!-- div class="select required"> | |
<label for="{embed:form_prefix}ticket_private">Private?</label> | |
<p class="note">Private tickets are only be visible to project admins and you, the ticket author.</p> | |
<select class="required" id="{embed:form_prefix}ticket_private" name="field_id_49"> | |
<option value="No">No</option> | |
<option value="Yes">Yes</option> | |
</select> | |
</div --} | |
</fieldset> | |
</div> | |
{!-- div class="select required"> | |
<label for="{embed:form_prefix}ticket_assignee">Assigned to</label> | |
<select class="required" id="{embed:form_prefix}ticket_assignee" name="field_id_48"> | |
</select> | |
</div --} | |
<div class="col2"> | |
<fieldset> | |
<h3>3. ExpressionEngine environment</h3> | |
<div class="text"> | |
<label for="{embed:form_prefix}ticket_ee_version">EE version and build number?</label> | |
<p class="note">Example: EE 2.0.1PB 20100215. Your EE version and build number can be found in the CP footer.</p> | |
<input id="{embed:form_prefix}ticket_ee_version" name="field_id_51" type="text" /> | |
</div> | |
<div class="textarea"> | |
<label for="{embed:form_prefix}ticket_installed_addons">Installed addons:</label> | |
<p class="note">Please list all of your installed addons including version numbers.</p> | |
<textarea id="{embed:form_prefix}ticket_installed_addons" name="field_id_54" rows="6"></textarea> | |
</div> | |
<div class="select required"> | |
<label for="{embed:form_prefix}ticket_multiple_sites">Are you running multiple MSM sites?</label> | |
<select class="required" id="{embed:form_prefix}ticket_multiple_sites" name="field_id_55"> | |
<option value="No">No</option> | |
<option value="Yes">Yes</option> | |
</select> | |
</div> | |
</fieldset> | |
<fieldset style="float:none"> | |
<h3>4. Server Environment</h3> | |
<div class="textarea"> | |
<label for="{embed:form_prefix}ticket_server">Server setup:</label> | |
<p class="note">What is your current server setup including PHP version?</p> | |
<textarea id="{embed:form_prefix}ticket_server" name="field_id_50" rows="6"></textarea> | |
</div> | |
{!-- div class="text"> | |
<label for="{embed:form_prefix}ticket_php_error_log">Upload your PHP error log:</label> | |
<p class="note">Your PHP server error log may contain errors not displayed in the browser which are vital to debugging.</p> | |
<input id="{embed:form_prefix}ticket_php_error_log" name="field_id_51" type="file" /> | |
</div --} | |
</fieldset> | |
</div> | |
<div class="actions"> | |
<input type="submit" name="submit" value="Submit" /> | |
</div> | |
{/exp:channel:entry_form} |
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