deliverycopy.html

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  <h1>Delivery Promise</h1>
  <h2>1. Delivery Promise Overview</h2>
  <p>Get it for the weekend!  Shop with confidence with Backcountry.com’s Delivery Promise. Look for eligible
  product pages that display the Delivery Promise, select a shipping option that lists a promised delivery
  date in the checkout process, and we promise to deliver it by that date. If UPS doesn’t attempt to deliver
  by that date, we don’t fulfill our promise, and we’ll refund the associated shipping charges!</p>
  <p>It’s that simple!</p>

  <h2>2. Checkout</h2>
  <p>Look for the “Order in the next … and choose” message that displays a delivery promise date and shipping
  options. This means that the item is eligible for Delivery Promise and displays the soonest dates we could
  deliver it to you if ordered within the time displayed and selected the associated express service.</p>
  <!--Peter: might you include a screenshot clip from the PDP here?-->
  <h3>To place your Delivery Promise order:</h3>
  <ul>
    <li>Add the item to your Shopping Cart and proceed to checkout.</li>
    <li>Select a UPS express service-eligible shipping address within the United States (including Alaska, Hawaii,
    and U.S. Territories, but not P.O. boxes or APO, DPO, or FPO addresses).</li>
    <li>Select one of the promised shipping options advertised on the product page.</li>
    <!--Nate: Might you include a screen shot clip of the cart in the appropriate place in this section?-->
  </ul>
  <p>The order must be placed before the deadline listed for the associated shipping method, and all items in
  the cart must be eligible for the delivery promise. In other words, we won't be able to process items that
  can be promised separately from items that can't be promised.</p>

  <h2>3. Eligibility</h2>
  <p>Unfortunately not all of our items are eligible: exclusions include items that are required to ship freight,
  ORM-D and HAZMAT, items available for pre-order or backorder, or bike builds.  Eligible product pages will
  display the Delivery Promise on in-stock items.</p> 
  <p><strong>Orders for multiple items, or multiple copies of the same item, may take longer to assemble and may
    not be eligible for guaranteed delivery, even if the items are listed as eligible.</strong></p> 
  <p>Canceling items, combining orders, or changing your shipping address or shipping options after you place
  the order might affect your eligibility for Delivery Promise.</p>
  <p>Lastly, our Delivery Promise does not apply in the event of service interruptions or failures caused by
  events beyond our control.</p>
  <!--Can we add something on the definition of ORM-D, HAZMAT, and possibly freight-->

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  <h3 class="dialog-title">Delivery Promise</h3>
  <p>Backcountry.com now guarantees delivery dates for certain types of products when customers use either
  next day or two day shipping methods. Except for the extreme UPS service interruption or events beyond
  our control, if UPS doesn’t attempt to deliver by that date, we don’t fulfill our promise, and we’ll
  refund the associated shipping charges!</p>
  <p>The order must be placed before the deadline listed for the associated shipping method, and all items
  in the cart must be eligible for the delivery promise.  Items not eligible for the delivery promise include:</p>
  <ul>
    <li>Freight items (i.e. kayaks, boats, paddle boards, rocket boxes, &amp; car racks)</li>
    <li><a href="#TBD">ORM-D</a></li>
    <li><a href="#TBD">HAZMAT</a></li>
    <li>Items available for pre-order or backorder</li>
    <li>Bike builds.</li>
  </ul>
  <p>Canceling items, combining orders, or changing your shipping address or shipping options after you
  place the order might affect your eligibility for Delivery Promise.</p>
  <p>Lastly, our Delivery Promise only applies for shipments within the United States (including Alaska,
  Hawaii, and U.S. Territories, but not P.O. boxes or APO, DPO, or FPO addresses).</p>
  <p><a href="#TBD">Our Delivery Promise Policy</a></p>