Functions

functions.js

        //Agent key words
        const agentKeyWords = [
            "grabadas", "monitoreadas", "de acuerdo",
            "ofrecemos", "ofrecer", "toma de datos", "Oportunidad", "llamada", "ofrecerle", "como esta", 
            "confirmar", "el motivo de esta llamada", "proceder", "podria", "me puede comentar", "me puede decir",
             "adquirir", "tiene alguna duda", "tiene alguna inquietud", "comprende", "que duda tiene"
        ]

        //Client key words
        const clientKeyWords = [
            "gracias", "no gracias", "me interesa", "no me interesa", "tengo una inquietud", "pero es que"
        ]

        //Warning words
        const warningWords = ["cedula", "telefono", "direccion"]

        //Conversation
        let conversation = [{"person": "", "frase": "" }]

        // On doument load resolve the SDK dependecy
        function Initialize(onComplete) {
            require(["Speech.Browser.Sdk"], function (SDK) {
                onComplete(SDK);
            });
        }

        //Identify speaker
        function RecognizePerson(frase) {
            const agentWeight = agentKeyWords.filter((palabra)=>{
                 return frase.indexOf(palabra) !== -1                
            })

            const clientWeight = clientKeyWords.filter((palabra)=>{
                 return frase.indexOf(palabra) !== -1                
            })

            const speaker = agentWeight.length > clientWeight.length ? "Agent" : "Client"
            console.log("agentWeight.length", agentWeight.length, "clientWeight.length", clientWeight.length, "-> Speaker: ", speaker)
            return speaker            
        }