- www.lilliechilen.com
- www.github.com/lilliealbert
- (email address)
- (phone number)
- I supported developers working in PHP, C#/.NET, Java, and Ruby and maintained the API documentation and sample code for all of those languages.
- I made architectural recommendations during the pre-sale process, and helped developers build their integrations after the sale.
- I trained salespeople on the VerticalResponse API and relevant technical concepts, such as DNS and email HTML & CSS basics.
- I learned the product (a web-based email marketing tool) inside and out, and tailored my assistance to the technical comfort level of the customer.
- I balanced making each customer feel valued with efficiently solving their issue so that I could move on to the next call, chat, or email promptly.
- I revived a beleaguered Oberlin fundraising campaign for its final four months, with the goal of raising the number of Conservatory alumni who donated to Oberlin.
- We increased that number from 27% in 2010 to 43% in 2011 — a 59% gain. Prior to my arrival, projections were made for a 33% participation rate.
- My projects included email and print pieces from Conservatory leadership, a new website and visual identity, and asking alumni to ask their friends to give.
- For both companies, I assisted executives with event planning, administrative tasks, and various special projects.
- At the Loomis Group, my projects included driving the transition to a new project management and accounting software platform, and at Aquilo Partners, I managed the website and the creation of print marketing materials for conferences.
- I was recruited by the Vice President for Communications to work on special internal and external communications projects.
- I conceived of and created How Oberlin Works, a site about Oberlin’s macro- and micro- governance structures.
- I managed the Oberlin Stories Project, in which I collected, edited, and published 100+ alumni, faculty, and student narratives for the Oberlin homepage.
- Ruby
- Rails
- CSS / HTML
- Rspec
- Capybara
- Git
I spent 9 weeks learning web development for 9-12 hours per day. The program begins with 3 weeks of Ruby, then 3 weeks of app development in Sinatra, and finishes with 3 weeks of work in Rails. I learned Ruby, OOP, SQL, ActiveRecord, CSS & HTML, JavaScript, Sintra, Rails, RSpec, Capybara, pair programming, and group project management.
RailsBridge is an organization working to make tech more accessible and diverse. We’re building event management software called Bridge Troll to make organizing and tracking data easier. I’m wearing the hats of product manager, cat-herder, and developer.
I recruited and matched organizers with venues for 1-2 RailsBridge workshops per month in San Francisco. This required writing many emails, the use of at least five different spreadsheets, and supporting first-time and fifth-time organizers alike.
I took a Ruby class at Blazing Cloud, attended GoGaRuCo 2012, Waza 2013, & RailsConf 2013, and taught myself Ruby, Rails, Git, HTML + CSS, and a bit of RSpec and Capybara.
I co-wrote an intermediate Rails curriculum that gives step-by-step directions to build a message board, but links to resources rather than including code snippets.
I attended Oberlin College and Conservatory, earning a BA in Art History and BM in Vocal Performance.
A pleasure!