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Created September 26, 2025 04:36
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Workflow timeline analysis for GitHub Actions run #18027759801
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workflow-analysis-18027759801.md

Workflow Analysis: Run #18027759801

Status: ⚠️ UNKNOWN Run URL: https://github.com/intercom/intercom-bot-test/actions/runs/18027759801

🏃 Workflow Overview

Run ID: 18027759801 Status: ⚠️ UNKNOWN Analysis Generated: 2025-09-26 05:36:39 +0100

🚀 Bootstrap Phase

1_Set up job

2025-09-26T04:20:47.3332199Z Current runner version: '2.328.0'
2025-09-26T04:20:47.3368088Z ##[group]Runner Image Provisioner
2025-09-26T04:20:47.3369328Z Hosted Compute Agent
2025-09-26T04:20:47.3369947Z Version: 20250912.392
2025-09-26T04:20:47.3370614Z Commit: d921fda672a98b64f4f82364647e2f10b2267d0b
2025-09-26T04:20:47.3371357Z Build Date: 2025-09-12T15:23:14Z
2025-09-26T04:20:47.3372008Z ##[endgroup]
2025-09-26T04:20:47.3372604Z ##[group]Operating System
2025-09-26T04:20:47.3373246Z Ubuntu
2025-09-26T04:20:47.3373764Z 24.04.3
2025-09-26T04:20:47.3374517Z LTS
2025-09-26T04:20:47.3375164Z ##[endgroup]
2025-09-26T04:20:47.3375724Z ##[group]Runner Image
2025-09-26T04:20:47.3376328Z Image: ubuntu-24.04
2025-09-26T04:20:47.3376966Z Version: 20250922.53.1
2025-09-26T04:20:47.3378108Z Included Software: https://github.com/actions/runner-images/blob/ubuntu24/20250922.53/images/ubuntu/Ubuntu2404-Readme.md
2025-09-26T04:20:47.3379674Z Image Release: https://github.com/actions/runner-images/releases/tag/ubuntu24%2F20250922.53
2025-09-26T04:20:47.3380973Z ##[endgroup]
2025-09-26T04:20:47.3382355Z ##[group]GITHUB_TOKEN Permissions
2025-09-26T04:20:47.3384864Z Contents: read
2025-09-26T04:20:47.3385770Z Issues: write
2025-09-26T04:20:47.3386334Z Metadata: read
2025-09-26T04:20:47.3386888Z PullRequests: write
2025-09-26T04:20:47.3387506Z ##[endgroup]
2025-09-26T04:20:47.3390118Z Secret source: Actions
2025-09-26T04:20:47.3390948Z Prepare workflow directory
2025-09-26T04:20:47.3822224Z Prepare all required actions
2025-09-26T04:20:47.3876888Z Getting action download info
2025-09-26T04:20:47.7656807Z Download action repository 'actions/checkout@v4' (SHA:08eba0b27e820071cde6df949e0beb9ba4906955)
2025-09-26T04:20:47.9486342Z Download action repository 'anthropics/claude-code-action@v1' (SHA:7ed3b616d54fd445625b77b219342949146bae9e)
2025-09-26T04:20:48.3840403Z Getting action download info
2025-09-26T04:20:48.5779614Z Download action repository 'oven-sh/setup-bun@735343b667d3e6f658f44d0eca948eb6282f2b76' (SHA:735343b667d3e6f658f44d0eca948eb6282f2b76)
2025-09-26T04:20:49.0064939Z Complete job name: dlq-bot-claude-session

2_Checkout repository

2025-09-26T04:20:49.0831828Z ##[group]Run actions/checkout@v4
2025-09-26T04:20:49.0833041Z with:
2025-09-26T04:20:49.0833722Z   fetch-depth: 1
2025-09-26T04:20:49.0834639Z   repository: intercom/intercom-bot-test
2025-09-26T04:20:49.0835682Z   token: ***
2025-09-26T04:20:49.0836355Z   ssh-strict: true
2025-09-26T04:20:49.0837049Z   ssh-user: git
2025-09-26T04:20:49.0837741Z   persist-credentials: true
2025-09-26T04:20:49.0838494Z   clean: true
2025-09-26T04:20:49.0839185Z   sparse-checkout-cone-mode: true
2025-09-26T04:20:49.0839992Z   fetch-tags: false
2025-09-26T04:20:49.0840690Z   show-progress: true
2025-09-26T04:20:49.0841386Z   lfs: false
2025-09-26T04:20:49.0842039Z   submodules: false
2025-09-26T04:20:49.0842737Z   set-safe-directory: true
2025-09-26T04:20:49.0843749Z ##[endgroup]
2025-09-26T04:20:49.2017092Z Syncing repository: intercom/intercom-bot-test
2025-09-26T04:20:49.2020704Z ##[group]Getting Git version info
2025-09-26T04:20:49.2022623Z Working directory is '/home/runner/work/intercom-bot-test/intercom-bot-test'
2025-09-26T04:20:49.2025583Z [command]/usr/bin/git version
2025-09-26T04:20:49.2095727Z git version 2.51.0
2025-09-26T04:20:49.2128418Z ##[endgroup]
2025-09-26T04:20:49.2143007Z Temporarily overriding HOME='/home/runner/work/_temp/9db99bd9-067e-4a3c-8210-20779274921b' before making global git config changes
2025-09-26T04:20:49.2147027Z Adding repository directory to the temporary git global config as a safe directory
2025-09-26T04:20:49.2161135Z [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test
2025-09-26T04:20:49.2206020Z Deleting the contents of '/home/runner/work/intercom-bot-test/intercom-bot-test'
2025-09-26T04:20:49.2210289Z ##[group]Initializing the repository
2025-09-26T04:20:49.2216177Z [command]/usr/bin/git init /home/runner/work/intercom-bot-test/intercom-bot-test
2025-09-26T04:20:49.2325843Z hint: Using 'master' as the name for the initial branch. This default branch name
2025-09-26T04:20:49.2329742Z hint: is subject to change. To configure the initial branch name to use in all
2025-09-26T04:20:49.2331893Z hint: of your new repositories, which will suppress this warning, call:
2025-09-26T04:20:49.2333498Z hint:
2025-09-26T04:20:49.2335001Z hint: 	git config --global init.defaultBranch <name>
2025-09-26T04:20:49.2336822Z hint:
2025-09-26T04:20:49.2338319Z hint: Names commonly chosen instead of 'master' are 'main', 'trunk' and
2025-09-26T04:20:49.2340502Z hint: 'development'. The just-created branch can be renamed via this command:
2025-09-26T04:20:49.2342301Z hint:
2025-09-26T04:20:49.2343386Z hint: 	git branch -m <name>
2025-09-26T04:20:49.2346217Z hint:
2025-09-26T04:20:49.2347903Z hint: Disable this message with "git config set advice.defaultBranchName false"
2025-09-26T04:20:49.2352132Z Initialized empty Git repository in /home/runner/work/intercom-bot-test/intercom-bot-test/.git/
2025-09-26T04:20:49.2356214Z [command]/usr/bin/git remote add origin https://github.com/intercom/intercom-bot-test
2025-09-26T04:20:49.2401683Z ##[endgroup]
2025-09-26T04:20:49.2403536Z ##[group]Disabling automatic garbage collection
2025-09-26T04:20:49.2405548Z [command]/usr/bin/git config --local gc.auto 0
2025-09-26T04:20:49.2436690Z ##[endgroup]
2025-09-26T04:20:49.2438546Z ##[group]Setting up auth
2025-09-26T04:20:49.2444740Z [command]/usr/bin/git config --local --name-only --get-regexp core\.sshCommand
2025-09-26T04:20:49.2478118Z [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core\.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
2025-09-26T04:20:49.2823316Z [command]/usr/bin/git config --local --name-only --get-regexp http\.https\:\/\/github\.com\/\.extraheader
2025-09-26T04:20:49.2856881Z [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http\.https\:\/\/github\.com\/\.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
2025-09-26T04:20:49.3138792Z [command]/usr/bin/git config --local http.https://github.com/.extraheader AUTHORIZATION: basic ***
2025-09-26T04:20:49.3184355Z ##[endgroup]
2025-09-26T04:20:49.3186948Z ##[group]Fetching the repository
2025-09-26T04:20:49.3196872Z [command]/usr/bin/git -c protocol.version=2 fetch --no-tags --prune --no-recurse-submodules --depth=1 origin +07ad2a786bdd6995c2514f3688ffe83e239d4ae2:refs/remotes/origin/master
2025-09-26T04:20:53.0388504Z From https://github.com/intercom/intercom-bot-test
2025-09-26T04:20:53.0394726Z  * [new ref]           07ad2a786bdd6995c2514f3688ffe83e239d4ae2 -> origin/master
2025-09-26T04:20:53.0424829Z ##[endgroup]
2025-09-26T04:20:53.0515234Z ##[group]Determining the checkout info
2025-09-26T04:20:53.0517194Z ##[endgroup]
2025-09-26T04:20:53.0518259Z [command]/usr/bin/git sparse-checkout disable
2025-09-26T04:20:53.0537962Z [command]/usr/bin/git config --local --unset-all extensions.worktreeConfig
2025-09-26T04:20:53.0542210Z ##[group]Checking out the ref
2025-09-26T04:20:53.0547142Z [command]/usr/bin/git checkout --progress --force -B master refs/remotes/origin/master
2025-09-26T04:20:54.1183881Z Updating files:  86% (19954/22965)
2025-09-26T04:20:54.1292130Z Updating files:  87% (19980/22965)
2025-09-26T04:20:54.1425797Z Updating files:  88% (20210/22965)
2025-09-26T04:20:54.1585716Z Updating files:  89% (20439/22965)
2025-09-26T04:20:54.1726828Z Updating files:  90% (20669/22965)
2025-09-26T04:20:54.1831849Z Updating files:  91% (20899/22965)
2025-09-26T04:20:54.1982862Z Updating files:  92% (21128/22965)
2025-09-26T04:20:54.2169760Z Updating files:  93% (21358/22965)
2025-09-26T04:20:54.2340680Z Updating files:  94% (21588/22965)
2025-09-26T04:20:54.2489765Z Updating files:  95% (21817/22965)
2025-09-26T04:20:54.2645057Z Updating files:  96% (22047/22965)
2025-09-26T04:20:54.2817390Z Updating files:  97% (22277/22965)
2025-09-26T04:20:54.3046166Z Updating files:  98% (22506/22965)
2025-09-26T04:20:54.3221709Z Updating files:  99% (22736/22965)
2025-09-26T04:20:54.3223355Z Updating files: 100% (22965/22965)
2025-09-26T04:20:54.3226305Z Updating files: 100% (22965/22965), done.
2025-09-26T04:20:54.3499354Z Reset branch 'master'
2025-09-26T04:20:54.3503713Z branch 'master' set up to track 'origin/master'.
2025-09-26T04:20:54.3535230Z ##[endgroup]
2025-09-26T04:20:54.3576997Z [command]/usr/bin/git log -1 --format=%H
2025-09-26T04:20:54.3600376Z 07ad2a786bdd6995c2514f3688ffe83e239d4ae2

3_Build Honeycomb MCP Server

2025-09-26T04:20:54.3782652Z ##[group]Run git clone --depth 1 https://github.com/honeycombio/honeycomb-mcp.git /tmp/honeycomb-mcp
2025-09-26T04:20:54.3783444Z �[36;1mgit clone --depth 1 https://github.com/honeycombio/honeycomb-mcp.git /tmp/honeycomb-mcp�[0m
2025-09-26T04:20:54.3783952Z �[36;1mcd /tmp/honeycomb-mcp�[0m
2025-09-26T04:20:54.3784602Z �[36;1mgit checkout cb3a233634eaa55111765b6ebfed074388555f77�[0m
2025-09-26T04:20:54.3784953Z �[36;1mnpm install�[0m
2025-09-26T04:20:54.3785172Z �[36;1mnpm run build�[0m
2025-09-26T04:20:54.3825655Z shell: /usr/bin/bash -e {0}
2025-09-26T04:20:54.3825967Z ##[endgroup]
2025-09-26T04:20:54.3913789Z Cloning into '/tmp/honeycomb-mcp'...
2025-09-26T04:20:54.7761224Z Note: switching to 'cb3a233634eaa55111765b6ebfed074388555f77'.
2025-09-26T04:20:54.7761829Z 
2025-09-26T04:20:54.7762211Z You are in 'detached HEAD' state. You can look around, make experimental
2025-09-26T04:20:54.7763002Z changes and commit them, and you can discard any commits you make in this
2025-09-26T04:20:54.7763778Z state without impacting any branches by switching back to a branch.
2025-09-26T04:20:54.7764532Z 
2025-09-26T04:20:54.7764854Z If you want to create a new branch to retain commits you create, you may
2025-09-26T04:20:54.7765592Z do so (now or later) by using -c with the switch command. Example:
2025-09-26T04:20:54.7766033Z 
2025-09-26T04:20:54.7766213Z   git switch -c <new-branch-name>
2025-09-26T04:20:54.7766502Z 
2025-09-26T04:20:54.7766667Z Or undo this operation with:
2025-09-26T04:20:54.7766952Z 
2025-09-26T04:20:54.7767084Z   git switch -
2025-09-26T04:20:54.7767307Z 
2025-09-26T04:20:54.7767644Z Turn off this advice by setting config variable advice.detachedHead to false
2025-09-26T04:20:54.7768157Z 
2025-09-26T04:20:54.7768411Z HEAD is now at cb3a233 docs: deprecate self-hosted MCP server
2025-09-26T04:21:17.5070455Z npm warn deprecated [email protected]: Use your platform's native DOMException instead
2025-09-26T04:21:18.6915050Z 
2025-09-26T04:21:18.6916978Z added 252 packages, and audited 253 packages in 23s
2025-09-26T04:21:18.6918699Z 
2025-09-26T04:21:18.6919459Z 57 packages are looking for funding
2025-09-26T04:21:18.6920859Z   run `npm fund` for details
2025-09-26T04:21:18.6922190Z 
2025-09-26T04:21:18.6922392Z found 0 vulnerabilities
2025-09-26T04:21:18.8298685Z 
2025-09-26T04:21:18.8299902Z > @honeycombio/[email protected] build
2025-09-26T04:21:18.8323540Z > tsc --noEmit && esbuild src/index.ts --bundle --platform=node --format=esm --outfile=build/index.mjs
2025-09-26T04:21:18.8324476Z 
2025-09-26T04:21:23.9352595Z 
2025-09-26T04:21:23.9353107Z   build/index.mjs  716.4kb
2025-09-26T04:21:23.9353427Z 
2025-09-26T04:21:23.9353842Z ⚡ Done in 56ms
2025-09-26T04:21:23.9370599Z 
2025-09-26T04:21:23.9371783Z > @honeycombio/[email protected] postbuild
2025-09-26T04:21:23.9372800Z > chmod +x build/index.mjs
2025-09-26T04:21:23.9373438Z
🤖 Claude Code Session - FULL PROMPT

Prompt Generation Log

❌ Prompt generation log not found

Full Prompt Text

❌ Claude session log not found
💬 Claude Output & Tool Usage 
❌ Claude session log not found
⏱️ Timeline
  • 2025-09-26T04:20:47.3368088Z (1_Set up job.txt): ##[group]Runner Image Provisioner
  • 2025-09-26T04:20:47.3369328Z (1_Set up job.txt): Hosted Compute Agent
  • 2025-09-26T04:20:47.3369947Z (1_Set up job.txt): Version: 20250912.392
  • 2025-09-26T04:20:47.3370614Z (1_Set up job.txt): Commit: d921fda672a98b64f4f82364647e2f10b2267d0b
  • 2025-09-26T04:20:47.3371357Z (1_Set up job.txt): Build Date: 2025-09-12T15:23:14Z
  • 2025-09-26T04:20:47.3372008Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T04:20:47.3372604Z (1_Set up job.txt): ##[group]Operating System
  • 2025-09-26T04:20:47.3373246Z (1_Set up job.txt): Ubuntu
  • 2025-09-26T04:20:47.3373764Z (1_Set up job.txt): 24.04.3
  • 2025-09-26T04:20:47.3374517Z (1_Set up job.txt): LTS
  • 2025-09-26T04:20:47.3375164Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T04:20:47.3375724Z (1_Set up job.txt): ##[group]Runner Image
  • 2025-09-26T04:20:47.3376328Z (1_Set up job.txt): Image: ubuntu-24.04
  • 2025-09-26T04:20:47.3376966Z (1_Set up job.txt): Version: 20250922.53.1
  • 2025-09-26T04:20:47.3378108Z (1_Set up job.txt): Included Software: https://github.com/actions/runner-images/blob/ubuntu24/20250922.53/images/ubuntu/Ubuntu2404-Readme.md
  • 2025-09-26T04:20:47.3379674Z (1_Set up job.txt): Image Release: https://github.com/actions/runner-images/releases/tag/ubuntu24%2F20250922.53
  • 2025-09-26T04:20:47.3380973Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T04:20:47.3382355Z (1_Set up job.txt): ##[group]GITHUB_TOKEN Permissions
  • 2025-09-26T04:20:47.3384864Z (1_Set up job.txt): Contents: read
  • 2025-09-26T04:20:47.3385770Z (1_Set up job.txt): Issues: write
  • 2025-09-26T04:20:47.3386334Z (1_Set up job.txt): Metadata: read
  • 2025-09-26T04:20:47.3386888Z (1_Set up job.txt): PullRequests: write
  • 2025-09-26T04:20:47.3387506Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T04:20:47.3390118Z (1_Set up job.txt): Secret source: Actions
  • 2025-09-26T04:20:47.3390948Z (1_Set up job.txt): Prepare workflow directory
  • 2025-09-26T04:20:47.3822224Z (1_Set up job.txt): Prepare all required actions
  • 2025-09-26T04:20:47.3876888Z (1_Set up job.txt): Getting action download info
  • 2025-09-26T04:20:47.7656807Z (1_Set up job.txt): Download action repository 'actions/checkout@v4' (SHA:08eba0b27e820071cde6df949e0beb9ba4906955)
  • 2025-09-26T04:20:47.9486342Z (1_Set up job.txt): Download action repository 'anthropics/claude-code-action@v1' (SHA:7ed3b616d54fd445625b77b219342949146bae9e)
  • 2025-09-26T04:20:48.3840403Z (1_Set up job.txt): Getting action download info
  • 2025-09-26T04:20:48.5779614Z (1_Set up job.txt): Download action repository 'oven-sh/setup-bun@735343b667d3e6f658f44d0eca948eb6282f2b76' (SHA:735343b667d3e6f658f44d0eca948eb6282f2b76)
  • 2025-09-26T04:20:49.0064939Z (1_Set up job.txt): Complete job name: dlq-bot-claude-session
  • 2025-09-26T04:20:49.0833041Z (2_Checkout repository.txt): with:
  • 2025-09-26T04:20:49.0833722Z (2_Checkout repository.txt): fetch-depth: 1
  • 2025-09-26T04:20:49.0834639Z (2_Checkout repository.txt): repository: intercom/intercom-bot-test
  • 2025-09-26T04:20:49.0835682Z (2_Checkout repository.txt): token: ***
  • 2025-09-26T04:20:49.0836355Z (2_Checkout repository.txt): ssh-strict: true
  • 2025-09-26T04:20:49.0837049Z (2_Checkout repository.txt): ssh-user: git
  • 2025-09-26T04:20:49.0837741Z (2_Checkout repository.txt): persist-credentials: true
  • 2025-09-26T04:20:49.0838494Z (2_Checkout repository.txt): clean: true
  • 2025-09-26T04:20:49.0839185Z (2_Checkout repository.txt): sparse-checkout-cone-mode: true
  • 2025-09-26T04:20:49.0839992Z (2_Checkout repository.txt): fetch-tags: false
  • 2025-09-26T04:20:49.0840690Z (2_Checkout repository.txt): show-progress: true
  • 2025-09-26T04:20:49.0841386Z (2_Checkout repository.txt): lfs: false
  • 2025-09-26T04:20:49.0842039Z (2_Checkout repository.txt): submodules: false
  • 2025-09-26T04:20:49.0842737Z (2_Checkout repository.txt): set-safe-directory: true
  • 2025-09-26T04:20:49.0843749Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:49.2017092Z (2_Checkout repository.txt): Syncing repository: intercom/intercom-bot-test
  • 2025-09-26T04:20:49.2020704Z (2_Checkout repository.txt): ##[group]Getting Git version info
  • 2025-09-26T04:20:49.2022623Z (2_Checkout repository.txt): Working directory is '/home/runner/work/intercom-bot-test/intercom-bot-test'
  • 2025-09-26T04:20:49.2025583Z (2_Checkout repository.txt): [command]/usr/bin/git version
  • 2025-09-26T04:20:49.2095727Z (2_Checkout repository.txt): git version 2.51.0
  • 2025-09-26T04:20:49.2128418Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:49.2143007Z (2_Checkout repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/9db99bd9-067e-4a3c-8210-20779274921b' before making global git config changes
  • 2025-09-26T04:20:49.2147027Z (2_Checkout repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T04:20:49.2161135Z (2_Checkout repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T04:20:49.2206020Z (2_Checkout repository.txt): Deleting the contents of '/home/runner/work/intercom-bot-test/intercom-bot-test'
  • 2025-09-26T04:20:49.2210289Z (2_Checkout repository.txt): ##[group]Initializing the repository
  • 2025-09-26T04:20:49.2216177Z (2_Checkout repository.txt): [command]/usr/bin/git init /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T04:20:49.2325843Z (2_Checkout repository.txt): hint: Using 'master' as the name for the initial branch. This default branch name
  • 2025-09-26T04:20:49.2329742Z (2_Checkout repository.txt): hint: is subject to change. To configure the initial branch name to use in all
  • 2025-09-26T04:20:49.2331893Z (2_Checkout repository.txt): hint: of your new repositories, which will suppress this warning, call:
  • 2025-09-26T04:20:49.2333498Z (2_Checkout repository.txt): hint:
  • 2025-09-26T04:20:49.2335001Z (2_Checkout repository.txt): hint: git config --global init.defaultBranch
  • 2025-09-26T04:20:49.2336822Z (2_Checkout repository.txt): hint:
  • 2025-09-26T04:20:49.2338319Z (2_Checkout repository.txt): hint: Names commonly chosen instead of 'master' are 'main', 'trunk' and
  • 2025-09-26T04:20:49.2340502Z (2_Checkout repository.txt): hint: 'development'. The just-created branch can be renamed via this command:
  • 2025-09-26T04:20:49.2342301Z (2_Checkout repository.txt): hint:
  • 2025-09-26T04:20:49.2343386Z (2_Checkout repository.txt): hint: git branch -m
  • 2025-09-26T04:20:49.2346217Z (2_Checkout repository.txt): hint:
  • 2025-09-26T04:20:49.2347903Z (2_Checkout repository.txt): hint: Disable this message with "git config set advice.defaultBranchName false"
  • 2025-09-26T04:20:49.2352132Z (2_Checkout repository.txt): Initialized empty Git repository in /home/runner/work/intercom-bot-test/intercom-bot-test/.git/
  • 2025-09-26T04:20:49.2356214Z (2_Checkout repository.txt): [command]/usr/bin/git remote add origin https://github.com/intercom/intercom-bot-test
  • 2025-09-26T04:20:49.2401683Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:49.2403536Z (2_Checkout repository.txt): ##[group]Disabling automatic garbage collection
  • 2025-09-26T04:20:49.2405548Z (2_Checkout repository.txt): [command]/usr/bin/git config --local gc.auto 0
  • 2025-09-26T04:20:49.2436690Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:49.2438546Z (2_Checkout repository.txt): ##[group]Setting up auth
  • 2025-09-26T04:20:49.2444740Z (2_Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T04:20:49.2478118Z (2_Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T04:20:49.2823316Z (2_Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T04:20:49.2856881Z (2_Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
  • 2025-09-26T04:20:49.3138792Z (2_Checkout repository.txt): [command]/usr/bin/git config --local http.https://github.com/.extraheader AUTHORIZATION: basic ***
  • 2025-09-26T04:20:49.3184355Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:49.3186948Z (2_Checkout repository.txt): ##[group]Fetching the repository
  • 2025-09-26T04:20:49.3196872Z (2_Checkout repository.txt): [command]/usr/bin/git -c protocol.version=2 fetch --no-tags --prune --no-recurse-submodules --depth=1 origin +07ad2a786bdd6995c2514f3688ffe83e239d4ae2:refs/remotes/origin/master
  • 2025-09-26T04:20:53.0388504Z (2_Checkout repository.txt): From https://github.com/intercom/intercom-bot-test
  • 2025-09-26T04:20:53.0394726Z (2_Checkout repository.txt): * [new ref] 07ad2a786bdd6995c2514f3688ffe83e239d4ae2 -> origin/master
  • 2025-09-26T04:20:53.0424829Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:53.0515234Z (2_Checkout repository.txt): ##[group]Determining the checkout info
  • 2025-09-26T04:20:53.0517194Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:53.0518259Z (2_Checkout repository.txt): [command]/usr/bin/git sparse-checkout disable
  • 2025-09-26T04:20:53.0537962Z (2_Checkout repository.txt): [command]/usr/bin/git config --local --unset-all extensions.worktreeConfig
  • 2025-09-26T04:20:53.0542210Z (2_Checkout repository.txt): ##[group]Checking out the ref
  • 2025-09-26T04:20:53.0547142Z (2_Checkout repository.txt): [command]/usr/bin/git checkout --progress --force -B master refs/remotes/origin/master
  • 2025-09-26T04:20:54.1183881Z (2_Checkout repository.txt): Updating files: 86% (19954/22965)
  • 2025-09-26T04:20:54.1292130Z (2_Checkout repository.txt): Updating files: 87% (19980/22965)
  • 2025-09-26T04:20:54.1425797Z (2_Checkout repository.txt): Updating files: 88% (20210/22965)
  • 2025-09-26T04:20:54.1585716Z (2_Checkout repository.txt): Updating files: 89% (20439/22965)
  • 2025-09-26T04:20:54.1726828Z (2_Checkout repository.txt): Updating files: 90% (20669/22965)
  • 2025-09-26T04:20:54.1831849Z (2_Checkout repository.txt): Updating files: 91% (20899/22965)
  • 2025-09-26T04:20:54.1982862Z (2_Checkout repository.txt): Updating files: 92% (21128/22965)
  • 2025-09-26T04:20:54.2169760Z (2_Checkout repository.txt): Updating files: 93% (21358/22965)
  • 2025-09-26T04:20:54.2340680Z (2_Checkout repository.txt): Updating files: 94% (21588/22965)
  • 2025-09-26T04:20:54.2489765Z (2_Checkout repository.txt): Updating files: 95% (21817/22965)
  • 2025-09-26T04:20:54.2645057Z (2_Checkout repository.txt): Updating files: 96% (22047/22965)
  • 2025-09-26T04:20:54.2817390Z (2_Checkout repository.txt): Updating files: 97% (22277/22965)
  • 2025-09-26T04:20:54.3046166Z (2_Checkout repository.txt): Updating files: 98% (22506/22965)
  • 2025-09-26T04:20:54.3221709Z (2_Checkout repository.txt): Updating files: 99% (22736/22965)
  • 2025-09-26T04:20:54.3223355Z (2_Checkout repository.txt): Updating files: 100% (22965/22965)
  • 2025-09-26T04:20:54.3226305Z (2_Checkout repository.txt): Updating files: 100% (22965/22965), done.
  • 2025-09-26T04:20:54.3499354Z (2_Checkout repository.txt): Reset branch 'master'
  • 2025-09-26T04:20:54.3503713Z (2_Checkout repository.txt): branch 'master' set up to track 'origin/master'.
  • 2025-09-26T04:20:54.3535230Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T04:20:54.3576997Z (2_Checkout repository.txt): [command]/usr/bin/git log -1 --format=%H
  • 2025-09-26T04:20:54.3600376Z (2_Checkout repository.txt): 07ad2a786bdd6995c2514f3688ffe83e239d4ae2
  • 2025-09-26T04:20:54.3783444Z (3_Build Honeycomb MCP Server.txt): �[36;1mgit clone --depth 1 https://github.com/honeycombio/honeycomb-mcp.git /tmp/honeycomb-mcp�[0m
  • 2025-09-26T04:20:54.3783952Z (3_Build Honeycomb MCP Server.txt): �[36;1mcd /tmp/honeycomb-mcp�[0m
  • 2025-09-26T04:20:54.3784602Z (3_Build Honeycomb MCP Server.txt): �[36;1mgit checkout cb3a233634eaa55111765b6ebfed074388555f77�[0m
  • 2025-09-26T04:20:54.3784953Z (3_Build Honeycomb MCP Server.txt): �[36;1mnpm install�[0m
  • 2025-09-26T04:20:54.3785172Z (3_Build Honeycomb MCP Server.txt): �[36;1mnpm run build�[0m
  • 2025-09-26T04:20:54.3825655Z (3_Build Honeycomb MCP Server.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T04:20:54.3825967Z (3_Build Honeycomb MCP Server.txt): ##[endgroup]
  • 2025-09-26T04:20:54.3913789Z (3_Build Honeycomb MCP Server.txt): Cloning into '/tmp/honeycomb-mcp'...
  • 2025-09-26T04:20:54.7761224Z (3_Build Honeycomb MCP Server.txt): Note: switching to 'cb3a233634eaa55111765b6ebfed074388555f77'.
  • 2025-09-26T04:20:54.7761829Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:20:54.7762211Z You are in 'detached HEAD' state. You can look around, make experimental
  • 2025-09-26T04:20:54.7763002Z (3_Build Honeycomb MCP Server.txt): changes and commit them, and you can discard any commits you make in this
  • 2025-09-26T04:20:54.7763778Z (3_Build Honeycomb MCP Server.txt): state without impacting any branches by switching back to a branch.
  • 2025-09-26T04:20:54.7764532Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:20:54.7764854Z If you want to create a new branch to retain commits you create, you may
  • 2025-09-26T04:20:54.7765592Z (3_Build Honeycomb MCP Server.txt): do so (now or later) by using -c with the switch command. Example:
  • 2025-09-26T04:20:54.7766033Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:20:54.7766213Z git switch -c
  • 2025-09-26T04:20:54.7766502Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:20:54.7766667Z Or undo this operation with:
  • 2025-09-26T04:20:54.7766952Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:20:54.7767084Z git switch -
  • 2025-09-26T04:20:54.7767307Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:20:54.7767644Z Turn off this advice by setting config variable advice.detachedHead to false
  • 2025-09-26T04:20:54.7768157Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:20:54.7768411Z HEAD is now at cb3a233 docs: deprecate self-hosted MCP server
  • 2025-09-26T04:21:17.5070455Z (3_Build Honeycomb MCP Server.txt): npm warn deprecated [email protected]: Use your platform's native DOMException instead
  • 2025-09-26T04:21:18.6915050Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:21:18.6916978Z added 252 packages, and audited 253 packages in 23s
  • 2025-09-26T04:21:18.6918699Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:21:18.6919459Z 57 packages are looking for funding
  • 2025-09-26T04:21:18.6920859Z (3_Build Honeycomb MCP Server.txt): run npm fund for details
  • 2025-09-26T04:21:18.6922190Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:21:18.6922392Z found 0 vulnerabilities
  • 2025-09-26T04:21:18.8298685Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:21:18.8299902Z > @honeycombio/[email protected] build
  • 2025-09-26T04:21:18.8323540Z (3_Build Honeycomb MCP Server.txt): > tsc --noEmit && esbuild src/index.ts --bundle --platform=node --format=esm --outfile=build/index.mjs
  • 2025-09-26T04:21:18.8324476Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:21:23.9352595Z
  • 2025-09-26T04:21:23.9353107Z (3_Build Honeycomb MCP Server.txt): build/index.mjs 716.4kb
  • 2025-09-26T04:21:23.9353427Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:21:23.9353842Z ⚡ Done in 56ms
  • 2025-09-26T04:21:23.9370599Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T04:21:23.9371783Z > @honeycombio/[email protected] postbuild
  • 2025-09-26T04:21:23.9372800Z (3_Build Honeycomb MCP Server.txt): > chmod +x build/index.mjs
  • 2025-09-26T04:21:23.9497659Z (4_Setup GitHub Comment MCP Server.txt): �[36;1m# Copy the GitHub comment server from claude-code-action�[0m
  • 2025-09-26T04:21:23.9498237Z (4_Setup GitHub Comment MCP Server.txt): �[36;1mgit clone --depth 1 https://github.com/anthropics/claude-code-action.git /tmp/claude-code-action�[0m
  • 2025-09-26T04:21:23.9498913Z (4_Setup GitHub Comment MCP Server.txt): �[36;1mcp /tmp/claude-code-action/src/mcp/github-comment-server.ts /tmp/github-comment-server.ts�[0m
  • 2025-09-26T04:21:23.9499522Z (4_Setup GitHub Comment MCP Server.txt): �[36;1mecho "✅ GitHub comment MCP server ready at /tmp/github-comment-server.ts"�[0m
  • 2025-09-26T04:21:23.9531769Z (4_Setup GitHub Comment MCP Server.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T04:21:23.9532024Z (4_Setup GitHub Comment MCP Server.txt): ##[endgroup]
  • 2025-09-26T04:21:23.9593122Z (4_Setup GitHub Comment MCP Server.txt): Cloning into '/tmp/claude-code-action'...
  • 2025-09-26T04:21:24.3095991Z (4_Setup GitHub Comment MCP Server.txt): ✅ GitHub comment MCP server ready at /tmp/github-comment-server.ts
  • 2025-09-26T04:21:24.3181636Z (5_Checkout Infrastructure Repository.txt): with:
  • 2025-09-26T04:21:24.3181832Z (5_Checkout Infrastructure Repository.txt): repository: intercom/infrastructure
  • 2025-09-26T04:21:24.3182085Z (5_Checkout Infrastructure Repository.txt): ref: master
  • 2025-09-26T04:21:24.3182590Z (5_Checkout Infrastructure Repository.txt): token: ***
  • 2025-09-26T04:21:24.3182801Z (5_Checkout Infrastructure Repository.txt): path: infrastructure
  • 2025-09-26T04:21:24.3183027Z (5_Checkout Infrastructure Repository.txt): ssh-strict: true
  • 2025-09-26T04:21:24.3183226Z (5_Checkout Infrastructure Repository.txt): ssh-user: git
  • 2025-09-26T04:21:24.3183431Z (5_Checkout Infrastructure Repository.txt): persist-credentials: true
  • 2025-09-26T04:21:24.3183656Z (5_Checkout Infrastructure Repository.txt): clean: true
  • 2025-09-26T04:21:24.3183857Z (5_Checkout Infrastructure Repository.txt): sparse-checkout-cone-mode: true
  • 2025-09-26T04:21:24.3184343Z (5_Checkout Infrastructure Repository.txt): fetch-depth: 1
  • 2025-09-26T04:21:24.3184592Z (5_Checkout Infrastructure Repository.txt): fetch-tags: false
  • 2025-09-26T04:21:24.3184803Z (5_Checkout Infrastructure Repository.txt): show-progress: true
  • 2025-09-26T04:21:24.3185012Z (5_Checkout Infrastructure Repository.txt): lfs: false
  • 2025-09-26T04:21:24.3185197Z (5_Checkout Infrastructure Repository.txt): submodules: false
  • 2025-09-26T04:21:24.3185406Z (5_Checkout Infrastructure Repository.txt): set-safe-directory: true
  • 2025-09-26T04:21:24.3185629Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:24.4125124Z (5_Checkout Infrastructure Repository.txt): Syncing repository: intercom/infrastructure
  • 2025-09-26T04:21:24.4132919Z (5_Checkout Infrastructure Repository.txt): ##[group]Getting Git version info
  • 2025-09-26T04:21:24.4135306Z (5_Checkout Infrastructure Repository.txt): Working directory is '/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure'
  • 2025-09-26T04:21:24.4179698Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git version
  • 2025-09-26T04:21:24.4222022Z (5_Checkout Infrastructure Repository.txt): git version 2.51.0
  • 2025-09-26T04:21:24.4250969Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:24.4267114Z (5_Checkout Infrastructure Repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/aceb6b97-4e73-4f0f-b3e1-9bd96a021a30' before making global git config changes
  • 2025-09-26T04:21:24.4269452Z (5_Checkout Infrastructure Repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T04:21:24.4284367Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure
  • 2025-09-26T04:21:24.4318912Z (5_Checkout Infrastructure Repository.txt): ##[group]Initializing the repository
  • 2025-09-26T04:21:24.4325108Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git init /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure
  • 2025-09-26T04:21:24.4364729Z (5_Checkout Infrastructure Repository.txt): hint: Using 'master' as the name for the initial branch. This default branch name
  • 2025-09-26T04:21:24.4367691Z (5_Checkout Infrastructure Repository.txt): hint: is subject to change. To configure the initial branch name to use in all
  • 2025-09-26T04:21:24.4368804Z (5_Checkout Infrastructure Repository.txt): hint: of your new repositories, which will suppress this warning, call:
  • 2025-09-26T04:21:24.4370703Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T04:21:24.4371172Z (5_Checkout Infrastructure Repository.txt): hint: git config --global init.defaultBranch
  • 2025-09-26T04:21:24.4371713Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T04:21:24.4372246Z (5_Checkout Infrastructure Repository.txt): hint: Names commonly chosen instead of 'master' are 'main', 'trunk' and
  • 2025-09-26T04:21:24.4373134Z (5_Checkout Infrastructure Repository.txt): hint: 'development'. The just-created branch can be renamed via this command:
  • 2025-09-26T04:21:24.4373820Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T04:21:24.4374397Z (5_Checkout Infrastructure Repository.txt): hint: git branch -m
  • 2025-09-26T04:21:24.4374799Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T04:21:24.4375360Z (5_Checkout Infrastructure Repository.txt): hint: Disable this message with "git config set advice.defaultBranchName false"
  • 2025-09-26T04:21:24.4377683Z (5_Checkout Infrastructure Repository.txt): Initialized empty Git repository in /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/.git/
  • 2025-09-26T04:21:24.4382579Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git remote add origin https://github.com/intercom/infrastructure
  • 2025-09-26T04:21:24.4417495Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:24.4418464Z (5_Checkout Infrastructure Repository.txt): ##[group]Disabling automatic garbage collection
  • 2025-09-26T04:21:24.4422633Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local gc.auto 0
  • 2025-09-26T04:21:24.4455339Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:24.4456392Z (5_Checkout Infrastructure Repository.txt): ##[group]Setting up auth
  • 2025-09-26T04:21:24.4464448Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T04:21:24.4497363Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T04:21:24.4735370Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T04:21:24.4768708Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
  • 2025-09-26T04:21:24.5006002Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local http.https://github.com/.extraheader AUTHORIZATION: basic ***
  • 2025-09-26T04:21:24.5049149Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:24.5050580Z (5_Checkout Infrastructure Repository.txt): ##[group]Fetching the repository
  • 2025-09-26T04:21:24.5059231Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git -c protocol.version=2 fetch --no-tags --prune --no-recurse-submodules --depth=1 origin +refs/heads/master*:refs/remotes/origin/master* +refs/tags/master*:refs/tags/master*
  • 2025-09-26T04:21:25.8681396Z (5_Checkout Infrastructure Repository.txt): From https://github.com/intercom/infrastructure
  • 2025-09-26T04:21:25.8684389Z (5_Checkout Infrastructure Repository.txt): * [new branch] master -> origin/master
  • 2025-09-26T04:21:25.8713960Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:25.8715386Z (5_Checkout Infrastructure Repository.txt): ##[group]Determining the checkout info
  • 2025-09-26T04:21:25.8723053Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git branch --list --remote origin/master
  • 2025-09-26T04:21:25.8748744Z (5_Checkout Infrastructure Repository.txt): origin/master
  • 2025-09-26T04:21:25.8756045Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:25.8760932Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git sparse-checkout disable
  • 2025-09-26T04:21:25.8801389Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --unset-all extensions.worktreeConfig
  • 2025-09-26T04:21:25.8830100Z (5_Checkout Infrastructure Repository.txt): ##[group]Checking out the ref
  • 2025-09-26T04:21:25.8834943Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git checkout --progress --force -B master refs/remotes/origin/master
  • 2025-09-26T04:21:26.2407752Z (5_Checkout Infrastructure Repository.txt): Reset branch 'master'
  • 2025-09-26T04:21:26.2410466Z (5_Checkout Infrastructure Repository.txt): branch 'master' set up to track 'origin/master'.
  • 2025-09-26T04:21:26.2433937Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T04:21:26.2476678Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git log -1 --format=%H
  • 2025-09-26T04:21:26.2500718Z (5_Checkout Infrastructure Repository.txt): ae871b14daed55104639511e178135dc584fc505
  • 2025-09-26T04:21:26.2643894Z (6_Detect Claude Comment ID.txt): �[36;1m# For issue_comment events, use the triggering comment ID�[0m
  • 2025-09-26T04:21:26.2644886Z (6_Detect Claude Comment ID.txt): �[36;1m# For issues events, we'll need to create a tracking comment later�[0m
  • 2025-09-26T04:21:26.2645268Z (6_Detect Claude Comment ID.txt): �[36;1mif [[ "issues" == "issue_comment" ]]; then�[0m
  • 2025-09-26T04:21:26.2645608Z (6_Detect Claude Comment ID.txt): �[36;1m echo "claude_comment_id=" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T04:21:26.2645970Z (6_Detect Claude Comment ID.txt): �[36;1m echo "✅ Using comment ID from issue_comment event: "�[0m
  • 2025-09-26T04:21:26.2646289Z (6_Detect Claude Comment ID.txt): �[36;1melse�[0m
  • 2025-09-26T04:21:26.2646660Z (6_Detect Claude Comment ID.txt): �[36;1m # For issues events, use a placeholder - will be updated when Claude creates its comment�[0m
  • 2025-09-26T04:21:26.2647139Z (6_Detect Claude Comment ID.txt): �[36;1m echo "claude_comment_id=auto-detect" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T04:21:26.2647501Z (6_Detect Claude Comment ID.txt): �[36;1m echo "ℹ️ Using auto-detect for issues event"�[0m
  • 2025-09-26T04:21:26.2647780Z (6_Detect Claude Comment ID.txt): �[36;1mfi�[0m
  • 2025-09-26T04:21:26.2679482Z (6_Detect Claude Comment ID.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T04:21:26.2679769Z (6_Detect Claude Comment ID.txt): ##[endgroup]
  • 2025-09-26T04:21:26.2730109Z (6_Detect Claude Comment ID.txt): ℹ️ Using auto-detect for issues event
  • 2025-09-26T04:21:26.2778186Z (7_Setup MCP Configuration.txt): �[36;1mmkdir -p /tmp/mcp-config�[0m
  • 2025-09-26T04:21:26.2778624Z (7_Setup MCP Configuration.txt): �[36;1menvsubst < .github/bots/dlq-bot/mcp-servers.json > /tmp/mcp-config/mcp-servers.json�[0m
  • 2025-09-26T04:21:26.2779543Z (7_Setup MCP Configuration.txt): �[36;1mecho "✅ MCP configuration created with $(jq '.mcpServers | keys | length' /tmp/mcp-config/mcp-servers.json) servers: $(jq -r '.mcpServers | keys | join(", ")' /tmp/mcp-config/mcp-servers.json)"�[0m
  • 2025-09-26T04:21:26.2808191Z (7_Setup MCP Configuration.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T04:21:26.2808432Z (7_Setup MCP Configuration.txt): env:
  • 2025-09-26T04:21:26.2808864Z (7_Setup MCP Configuration.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:21:26.2809726Z (7_Setup MCP Configuration.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:21:26.2810011Z (7_Setup MCP Configuration.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:21:26.2810343Z (7_Setup MCP Configuration.txt): GITHUB_TOKEN: ***
  • 2025-09-26T04:21:26.2810561Z (7_Setup MCP Configuration.txt): REPO_OWNER: intercom
  • 2025-09-26T04:21:26.2810786Z (7_Setup MCP Configuration.txt): REPO_NAME: intercom-bot-test
  • 2025-09-26T04:21:26.2811041Z (7_Setup MCP Configuration.txt): CLAUDE_COMMENT_ID: auto-detect
  • 2025-09-26T04:21:26.2811293Z (7_Setup MCP Configuration.txt): GITHUB_EVENT_NAME: issues
  • 2025-09-26T04:21:26.2811519Z (7_Setup MCP Configuration.txt): ##[endgroup]
  • 2025-09-26T04:21:26.2952643Z (7_Setup MCP Configuration.txt): ✅ MCP configuration created with 3 servers: github_comment, honeycomb, sentry
  • 2025-09-26T04:21:26.2977096Z (8_Generate DLQ Bot Orchestrator Prompt.txt): �[36;1m./.github/bots/dlq-bot/dlq-bot.rb generate-prompt --remote > $RUNNER_TEMP/dlq-bot.md�[0m
  • 2025-09-26T04:21:26.2977681Z (8_Generate DLQ Bot Orchestrator Prompt.txt): �[36;1mecho "✅ Generated orchestrator prompt ($(wc -l < $RUNNER_TEMP/dlq-bot.md) lines)"�[0m
  • 2025-09-26T04:21:26.3007037Z (8_Generate DLQ Bot Orchestrator Prompt.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T04:21:26.3007291Z (8_Generate DLQ Bot Orchestrator Prompt.txt): ##[endgroup]
  • 2025-09-26T04:21:29.6762937Z (8_Generate DLQ Bot Orchestrator Prompt.txt): ✅ Generated orchestrator prompt (290 lines)
  • 2025-09-26T04:21:29.6793469Z (9_Prepare Comment for XML Processing.txt): �[36;1mif [[ "issues" == "issue_comment" ]]; then�[0m
  • 2025-09-26T04:21:29.6793937Z (9_Prepare Comment for XML Processing.txt): �[36;1m # Sanitize comment body for XML safety: convert newlines to spaces and escape XML chars�[0m
  • 2025-09-26T04:21:29.6794907Z (9_Prepare Comment for XML Processing.txt): �[36;1m sanitized_comment=$(echo '' | tr '\n\r' ' ' | tr -s ' ' | sed 's/&/&amp;/g; s/</&lt;/g; s/>/&gt;/g; s/"/&quot;/g; s/'"'"'/&#39;/g')�[0m
  • 2025-09-26T04:21:29.6795446Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "sanitized_comment=$sanitized_comment" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T04:21:29.6795947Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "✅ Sanitized comment body (XML-safe): ${sanitized_comment:0:100}..."�[0m
  • 2025-09-26T04:21:29.6796332Z (9_Prepare Comment for XML Processing.txt): �[36;1melse�[0m
  • 2025-09-26T04:21:29.6796590Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "sanitized_comment=" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T04:21:29.6796937Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "ℹ️ No comment to sanitize for issues event"�[0m
  • 2025-09-26T04:21:29.6797237Z (9_Prepare Comment for XML Processing.txt): �[36;1mfi�[0m
  • 2025-09-26T04:21:29.6829825Z (9_Prepare Comment for XML Processing.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T04:21:29.6830228Z (9_Prepare Comment for XML Processing.txt): ##[endgroup]
  • 2025-09-26T04:21:29.6883433Z (9_Prepare Comment for XML Processing.txt): ℹ️ No comment to sanitize for issues event
  • 2025-09-26T04:21:29.7084522Z (10_DLQ Bot Claude Session.txt): with:
  • 2025-09-26T04:21:29.7084747Z (10_DLQ Bot Claude Session.txt): trigger_phrase: @dlqbot
  • 2025-09-26T04:21:29.7086274Z (10_DLQ Bot Claude Session.txt): prompt: You are the DLQ Investigation Orchestrator. Read your complete protocol from $RUNNER_TEMP/dlq-bot.md - this is your core operational framework.
  • 2025-09-26T04:21:29.7089610Z (10_DLQ Bot Claude Session.txt): claude_args: --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,Bash(git:),Bash(gh pr create:),Bash(gh pr edit:),Bash(gh issue:) --mcp-config /tmp/mcp-config/mcp-servers.json
  • 2025-09-26T04:21:29.7091476Z (10_DLQ Bot Claude Session.txt): anthropic_api_key: ***
  • 2025-09-26T04:21:29.7091714Z (10_DLQ Bot Claude Session.txt): label_trigger: claude
  • 2025-09-26T04:21:29.7091935Z (10_DLQ Bot Claude Session.txt): branch_prefix: claude/
  • 2025-09-26T04:21:29.7092154Z (10_DLQ Bot Claude Session.txt): use_bedrock: false
  • 2025-09-26T04:21:29.7092361Z (10_DLQ Bot Claude Session.txt): use_vertex: false
  • 2025-09-26T04:21:29.7092569Z (10_DLQ Bot Claude Session.txt): use_sticky_comment: false
  • 2025-09-26T04:21:29.7092800Z (10_DLQ Bot Claude Session.txt): use_commit_signing: false
  • 2025-09-26T04:21:29.7093014Z (10_DLQ Bot Claude Session.txt): bot_id: 41898282
  • 2025-09-26T04:21:29.7093217Z (10_DLQ Bot Claude Session.txt): bot_name: claude[bot]
  • 2025-09-26T04:21:29.7093432Z (10_DLQ Bot Claude Session.txt): track_progress: false
  • 2025-09-26T04:21:29.7093635Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:21:29.7093904Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:21:29.7094462Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:21:29.7095334Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:21:29.7095616Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:21:29.7095826Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:21:29.7183059Z (10_DLQ Bot Claude Session.txt): ##[group]Run oven-sh/setup-bun@735343b667d3e6f658f44d0eca948eb6282f2b76
  • 2025-09-26T04:21:29.7183419Z (10_DLQ Bot Claude Session.txt): with:
  • 2025-09-26T04:21:29.7183610Z (10_DLQ Bot Claude Session.txt): bun-version: 1.2.11
  • 2025-09-26T04:21:29.7183837Z (10_DLQ Bot Claude Session.txt): no-cache: false
  • 2025-09-26T04:21:29.7184032Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:21:29.7184489Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:21:29.7184888Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:21:29.7185762Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:21:29.7186036Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:21:29.7186259Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:21:30.0191017Z (10_DLQ Bot Claude Session.txt): Cache hit for: wMLiZ8FsTgrkPpZKjrOwUG0XVBQ=
  • 2025-09-26T04:21:30.7861518Z (10_DLQ Bot Claude Session.txt): Received 34725449 of 34725449 (100.0%), 52.2 MBs/sec
  • 2025-09-26T04:21:30.7864576Z (10_DLQ Bot Claude Session.txt): Cache Size: ~33 MB (34725449 B)
  • 2025-09-26T04:21:30.7901288Z (10_DLQ Bot Claude Session.txt): [command]/usr/bin/tar -xf /home/runner/work/_temp/d7bf2fd0-34c4-433e-b774-99e42d7ada00/cache.tzst -P -C /home/runner/work/intercom-bot-test/intercom-bot-test --use-compress-program unzstd
  • 2025-09-26T04:21:30.9789877Z (10_DLQ Bot Claude Session.txt): Cache restored successfully
  • 2025-09-26T04:21:30.9863605Z (10_DLQ Bot Claude Session.txt): [command]/home/runner/.bun/bin/bun --revision
  • 2025-09-26T04:21:30.9908354Z (10_DLQ Bot Claude Session.txt): 1.2.11+cb6abd211
  • 2025-09-26T04:21:30.9915753Z (10_DLQ Bot Claude Session.txt): Using a cached version of Bun: 1.2.11+cb6abd211
  • 2025-09-26T04:21:31.0032822Z (10_DLQ Bot Claude Session.txt): ##[group]Run cd ${GITHUB_ACTION_PATH}
  • 2025-09-26T04:21:31.0033160Z (10_DLQ Bot Claude Session.txt): �[36;1mcd ${GITHUB_ACTION_PATH}�[0m
  • 2025-09-26T04:21:31.0033423Z (10_DLQ Bot Claude Session.txt): �[36;1mbun install�[0m
  • 2025-09-26T04:21:31.0069068Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T04:21:31.0069419Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:21:31.0069777Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:21:31.0070185Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:21:31.0071079Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:21:31.0071363Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:21:31.0071582Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:21:31.0168997Z (10_DLQ Bot Claude Session.txt): bun install v1.2.11 (cb6abd21)
  • 2025-09-26T04:21:31.3925869Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:31.3929635Z + @types/[email protected]
  • 2025-09-26T04:21:31.3933130Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T04:21:31.3935429Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T04:21:31.3936192Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T04:21:31.3936925Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:31.3937655Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:31.3938369Z (10_DLQ Bot Claude Session.txt): + @actions/[email protected]
  • 2025-09-26T04:21:31.3939197Z (10_DLQ Bot Claude Session.txt): + @actions/[email protected]
  • 2025-09-26T04:21:31.3949337Z (10_DLQ Bot Claude Session.txt): + @modelcontextprotocol/[email protected]
  • 2025-09-26T04:21:31.3949783Z (10_DLQ Bot Claude Session.txt): + @octokit/[email protected]
  • 2025-09-26T04:21:31.3950143Z (10_DLQ Bot Claude Session.txt): + @octokit/[email protected]
  • 2025-09-26T04:21:31.3950494Z (10_DLQ Bot Claude Session.txt): + @octokit/[email protected]
  • 2025-09-26T04:21:31.3950880Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:31.3951216Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:31.3951549Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:31.3951734Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:31.3951906Z 149 packages installed [380.00ms]
  • 2025-09-26T04:21:31.4072605Z (10_DLQ Bot Claude Session.txt): ##[group]Run bun run ${GITHUB_ACTION_PATH}/src/entrypoints/prepare.ts
  • 2025-09-26T04:21:31.4073076Z (10_DLQ Bot Claude Session.txt): �[36;1mbun run ${GITHUB_ACTION_PATH}/src/entrypoints/prepare.ts�[0m
  • 2025-09-26T04:21:31.4105864Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T04:21:31.4106216Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:21:31.4106568Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:21:31.4106976Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:21:31.4107874Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:21:31.4108165Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:21:31.4108410Z (10_DLQ Bot Claude Session.txt): MODE:
  • 2025-09-26T04:21:31.4109898Z (10_DLQ Bot Claude Session.txt): PROMPT: You are the DLQ Investigation Orchestrator. Read your complete protocol from $RUNNER_TEMP/dlq-bot.md - this is your core operational framework.
  • 2025-09-26T04:21:31.4111465Z (10_DLQ Bot Claude Session.txt): TRIGGER_PHRASE: @dlqbot
  • 2025-09-26T04:21:31.4111703Z (10_DLQ Bot Claude Session.txt): ASSIGNEE_TRIGGER:
  • 2025-09-26T04:21:31.4111919Z (10_DLQ Bot Claude Session.txt): LABEL_TRIGGER: claude
  • 2025-09-26T04:21:31.4112136Z (10_DLQ Bot Claude Session.txt): BASE_BRANCH:
  • 2025-09-26T04:21:31.4112344Z (10_DLQ Bot Claude Session.txt): BRANCH_PREFIX: claude/
  • 2025-09-26T04:21:31.4112589Z (10_DLQ Bot Claude Session.txt): OVERRIDE_GITHUB_TOKEN:
  • 2025-09-26T04:21:31.4112820Z (10_DLQ Bot Claude Session.txt): ALLOWED_BOTS:
  • 2025-09-26T04:21:31.4113026Z (10_DLQ Bot Claude Session.txt): ALLOWED_NON_WRITE_USERS:
  • 2025-09-26T04:21:31.4113259Z (10_DLQ Bot Claude Session.txt): GITHUB_RUN_ID: 18027759801
  • 2025-09-26T04:21:31.4113498Z (10_DLQ Bot Claude Session.txt): USE_STICKY_COMMENT: false
  • 2025-09-26T04:21:31.4113861Z (10_DLQ Bot Claude Session.txt): DEFAULT_WORKFLOW_TOKEN: ***
  • 2025-09-26T04:21:31.4114325Z (10_DLQ Bot Claude Session.txt): USE_COMMIT_SIGNING: false
  • 2025-09-26T04:21:31.4114567Z (10_DLQ Bot Claude Session.txt): BOT_ID: 41898282
  • 2025-09-26T04:21:31.4114775Z (10_DLQ Bot Claude Session.txt): BOT_NAME: claude[bot]
  • 2025-09-26T04:21:31.4114998Z (10_DLQ Bot Claude Session.txt): TRACK_PROGRESS: false
  • 2025-09-26T04:21:31.4115225Z (10_DLQ Bot Claude Session.txt): ADDITIONAL_PERMISSIONS:
  • 2025-09-26T04:21:31.4116597Z (10_DLQ Bot Claude Session.txt): CLAUDE_ARGS: --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,Bash(git:),Bash(gh pr create:),Bash(gh pr edit:),Bash(gh issue:) --mcp-config /tmp/mcp-config/mcp-servers.json
  • 2025-09-26T04:21:31.4122754Z (10_DLQ Bot Claude Session.txt): ALL_INPUTS: {
  • 2025-09-26T04:21:31.4127808Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:21:31.5164773Z (10_DLQ Bot Claude Session.txt): Auto-detected mode: agent for event: issues
  • 2025-09-26T04:21:31.5167617Z (10_DLQ Bot Claude Session.txt): Requesting OIDC token...
  • 2025-09-26T04:21:31.5170142Z (10_DLQ Bot Claude Session.txt): Attempt 1 of 3...
  • 2025-09-26T04:21:31.6238716Z (10_DLQ Bot Claude Session.txt): OIDC token successfully obtained
  • 2025-09-26T04:21:31.6239249Z (10_DLQ Bot Claude Session.txt): Exchanging OIDC token for app token...
  • 2025-09-26T04:21:31.6239731Z (10_DLQ Bot Claude Session.txt): Attempt 1 of 3...
  • 2025-09-26T04:21:33.2886208Z (10_DLQ Bot Claude Session.txt): App token successfully obtained
  • 2025-09-26T04:21:33.2888970Z (10_DLQ Bot Claude Session.txt): Using GITHUB_TOKEN from OIDC
  • 2025-09-26T04:21:33.2905930Z (10_DLQ Bot Claude Session.txt): Checking permissions for actor: looneym
  • 2025-09-26T04:21:33.4497625Z (10_DLQ Bot Claude Session.txt): Permission level retrieved: admin
  • 2025-09-26T04:21:33.4498795Z (10_DLQ Bot Claude Session.txt): Actor has write access: admin
  • 2025-09-26T04:21:33.4499824Z (10_DLQ Bot Claude Session.txt): Mode: agent
  • 2025-09-26T04:21:33.4501534Z (10_DLQ Bot Claude Session.txt): Context prompt: You are the DLQ Investigation Orchestrator. Read your complete protocol from $RUNNER_TEMP/dlq-bot.md - this is your core operational framework.
  • 2025-09-26T04:21:33.4503344Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:33.4505084Z CRITICAL CONSTRAINT: Do NOT generate sections, preliminary explanations, or introductory text. Use tags for ALL reasoning. Begin IMMEDIATELY with protocol execution.
  • 2025-09-26T04:21:33.4506692Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:33.4507396Z Execute DLQ investigation protocol. NO preliminary analysis - start directly with protocol steps.
  • 2025-09-26T04:21:33.4508287Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:33.4512712Z Trigger result: true
  • 2025-09-26T04:21:33.4514580Z (10_DLQ Bot Claude Session.txt): Preparing with mode: agent for event: issues
  • 2025-09-26T04:21:33.4515152Z (10_DLQ Bot Claude Session.txt): Configuring git authentication for non-signing mode
  • 2025-09-26T04:21:33.4515684Z (10_DLQ Bot Claude Session.txt): Configuring git user...
  • 2025-09-26T04:21:33.4516071Z (10_DLQ Bot Claude Session.txt): Setting git user as claude[bot]...
  • 2025-09-26T04:21:33.4552582Z (10_DLQ Bot Claude Session.txt): ✓ Set git user as claude[bot]
  • 2025-09-26T04:21:33.4553985Z (10_DLQ Bot Claude Session.txt): Removing existing git authentication headers...
  • 2025-09-26T04:21:33.4569557Z (10_DLQ Bot Claude Session.txt): ✓ Removed existing authentication headers
  • 2025-09-26T04:21:33.4570422Z (10_DLQ Bot Claude Session.txt): Updating remote URL with authentication...
  • 2025-09-26T04:21:33.4587876Z (10_DLQ Bot Claude Session.txt): ✓ Updated remote URL with authentication token
  • 2025-09-26T04:21:33.4588766Z (10_DLQ Bot Claude Session.txt): Git authentication configured successfully
  • 2025-09-26T04:21:33.4743342Z (10_DLQ Bot Claude Session.txt): ##[group]Run echo "Installing base-action dependencies..."
  • 2025-09-26T04:21:33.4748224Z (10_DLQ Bot Claude Session.txt): �[36;1mecho "Installing base-action dependencies..."�[0m
  • 2025-09-26T04:21:33.4748618Z (10_DLQ Bot Claude Session.txt): �[36;1mcd ${GITHUB_ACTION_PATH}/base-action�[0m
  • 2025-09-26T04:21:33.4748910Z (10_DLQ Bot Claude Session.txt): �[36;1mbun install�[0m
  • 2025-09-26T04:21:33.4749176Z (10_DLQ Bot Claude Session.txt): �[36;1mecho "Base-action dependencies installed"�[0m
  • 2025-09-26T04:21:33.4749483Z (10_DLQ Bot Claude Session.txt): �[36;1mcd -�[0m
  • 2025-09-26T04:21:33.4749689Z (10_DLQ Bot Claude Session.txt): �[36;1m�[0m
  • 2025-09-26T04:21:33.4749960Z (10_DLQ Bot Claude Session.txt): �[36;1m# Install Claude Code if no custom executable is provided�[0m
  • 2025-09-26T04:21:33.4750305Z (10_DLQ Bot Claude Session.txt): �[36;1mif [ -z "" ]; then�[0m
  • 2025-09-26T04:21:33.4750564Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Installing Claude Code..."�[0m
  • 2025-09-26T04:21:33.4750943Z (10_DLQ Bot Claude Session.txt): �[36;1m curl -fsSL https://claude.ai/install.sh | bash -s 1.0.117�[0m
  • 2025-09-26T04:21:33.4751335Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "$HOME/.local/bin" >> "$GITHUB_PATH"�[0m
  • 2025-09-26T04:21:33.4751633Z (10_DLQ Bot Claude Session.txt): �[36;1melse�[0m
  • 2025-09-26T04:21:33.4751875Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Using custom Claude Code executable: "�[0m
  • 2025-09-26T04:21:33.4752257Z (10_DLQ Bot Claude Session.txt): �[36;1m # Add the directory containing the custom executable to PATH�[0m
  • 2025-09-26T04:21:33.4752618Z (10_DLQ Bot Claude Session.txt): �[36;1m CLAUDE_DIR=$(dirname "")�[0m
  • 2025-09-26T04:21:33.4752893Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "$CLAUDE_DIR" >> "$GITHUB_PATH"�[0m
  • 2025-09-26T04:21:33.4753161Z (10_DLQ Bot Claude Session.txt): �[36;1mfi�[0m
  • 2025-09-26T04:21:33.4785929Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T04:21:33.4786280Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:21:33.4786640Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:21:33.4787056Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:21:33.4787960Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:21:33.4788252Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:21:33.4788482Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:21:33.4843826Z (10_DLQ Bot Claude Session.txt): Installing base-action dependencies...
  • 2025-09-26T04:21:33.4878141Z (10_DLQ Bot Claude Session.txt): bun install v1.2.11 (cb6abd21)
  • 2025-09-26T04:21:33.5507594Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:33.5511385Z + @types/[email protected]
  • 2025-09-26T04:21:33.5514722Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T04:21:33.5516122Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T04:21:33.5516751Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:33.5517331Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:33.5518038Z (10_DLQ Bot Claude Session.txt): + @actions/[email protected]
  • 2025-09-26T04:21:33.5519128Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T04:21:33.5519344Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:33.5519504Z 17 packages installed [64.00ms]
  • 2025-09-26T04:21:33.5529482Z (10_DLQ Bot Claude Session.txt): Base-action dependencies installed
  • 2025-09-26T04:21:33.5530346Z (10_DLQ Bot Claude Session.txt): /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T04:21:33.5532425Z (10_DLQ Bot Claude Session.txt): Installing Claude Code...
  • 2025-09-26T04:21:34.7379189Z (10_DLQ Bot Claude Session.txt): Setting up Claude Code...
  • 2025-09-26T04:21:41.1362742Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:41.1363667Z ✔ Claude Code successfully installed!
  • 2025-09-26T04:21:41.1366022Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:41.1366256Z Version: 1.0.117
  • 2025-09-26T04:21:41.1366545Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:41.1372778Z Location: ~/.local/bin/claude
  • 2025-09-26T04:21:41.1373105Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:41.1374994Z
  • 2025-09-26T04:21:41.1375233Z (10_DLQ Bot Claude Session.txt): Next: Run claude --help to get started
  • 2025-09-26T04:21:41.1772248Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:41.1772882Z ✅ Installation complete!
  • 2025-09-26T04:21:41.1773168Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:21:41.1826939Z ##[group]Run # Run the base-action
  • 2025-09-26T04:21:41.1827240Z (10_DLQ Bot Claude Session.txt): �[36;1m�[0m
  • 2025-09-26T04:21:41.1827476Z (10_DLQ Bot Claude Session.txt): �[36;1m# Run the base-action�[0m
  • 2025-09-26T04:21:41.1827795Z (10_DLQ Bot Claude Session.txt): �[36;1mbun run ${GITHUB_ACTION_PATH}/base-action/src/index.ts�[0m
  • 2025-09-26T04:21:41.1860450Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T04:21:41.1860805Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:21:41.1861150Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:21:41.1861558Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:21:41.1862435Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:21:41.1862722Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:21:41.1862958Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_ACTION: 1
  • 2025-09-26T04:21:41.1863312Z (10_DLQ Bot Claude Session.txt): INPUT_PROMPT_FILE: /home/runner/work/_temp/claude-prompts/claude-prompt.txt
  • 2025-09-26T04:21:41.1863718Z (10_DLQ Bot Claude Session.txt): INPUT_SETTINGS:
  • 2025-09-26T04:21:41.1865411Z (10_DLQ Bot Claude Session.txt): INPUT_CLAUDE_ARGS: --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,Bash(git:),Bash(gh pr create:),Bash(gh pr edit:),Bash(gh issue:) --mcp-config /tmp/mcp-config/mcp-servers.json
  • 2025-09-26T04:21:41.1867509Z (10_DLQ Bot Claude Session.txt): INPUT_EXPERIMENTAL_SLASH_COMMANDS_DIR: /home/runner/work/_actions/anthropics/claude-code-action/v1/slash-commands
  • 2025-09-26T04:21:41.1869701Z (10_DLQ Bot Claude Session.txt): INPUT_ACTION_INPUTS_PRESENT: {"trigger_phrase":true,"assignee_trigger":false,"label_trigger":false,"base_branch":false,"branch_prefix":false,"allowed_bots":false,"mode":true,"model":false,"anthropic_model":false,"fallback_model":false,"allowed_tools":false,"disallowed_tools":false,"custom_instructions":false,"direct_prompt":false,"override_prompt":false,"additional_permissions":false,"claude_env":false,"settings":false,"anthropic_api_key":true,"claude_code_oauth_token":false,"github_token":false,"max_turns":false,"use_sticky_comment":false,"use_commit_signing":false,"experimental_allowed_domains":false}
  • 2025-09-26T04:21:41.1871662Z (10_DLQ Bot Claude Session.txt): INPUT_PATH_TO_CLAUDE_CODE_EXECUTABLE:
  • 2025-09-26T04:21:41.1871945Z (10_DLQ Bot Claude Session.txt): INPUT_PATH_TO_BUN_EXECUTABLE:
  • 2025-09-26T04:21:41.1872318Z (10_DLQ Bot Claude Session.txt): GITHUB_TOKEN: ***
  • 2025-09-26T04:21:41.1872530Z (10_DLQ Bot Claude Session.txt): NODE_VERSION:
  • 2025-09-26T04:21:41.1872750Z (10_DLQ Bot Claude Session.txt): DETAILED_PERMISSION_MESSAGES: 1
  • 2025-09-26T04:21:41.1873401Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_API_KEY: ***
  • 2025-09-26T04:21:41.1873638Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_OAUTH_TOKEN:
  • 2025-09-26T04:21:41.1873874Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_BASE_URL:
  • 2025-09-26T04:21:41.1874246Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_CUSTOM_HEADERS:
  • 2025-09-26T04:21:41.1874494Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_USE_BEDROCK:
  • 2025-09-26T04:21:41.1874723Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_USE_VERTEX:
  • 2025-09-26T04:21:41.1874945Z (10_DLQ Bot Claude Session.txt): AWS_REGION:
  • 2025-09-26T04:21:41.1875338Z (10_DLQ Bot Claude Session.txt): AWS_ACCESS_KEY_ID:
  • 2025-09-26T04:21:41.1875556Z (10_DLQ Bot Claude Session.txt): AWS_SECRET_ACCESS_KEY:
  • 2025-09-26T04:21:41.1875781Z (10_DLQ Bot Claude Session.txt): AWS_SESSION_TOKEN:
  • 2025-09-26T04:21:41.1875999Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_BEDROCK_BASE_URL:
  • 2025-09-26T04:21:41.1876252Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_VERTEX_PROJECT_ID:
  • 2025-09-26T04:21:41.1876491Z (10_DLQ Bot Claude Session.txt): CLOUD_ML_REGION:
  • 2025-09-26T04:21:41.1876712Z (10_DLQ Bot Claude Session.txt): GOOGLE_APPLICATION_CREDENTIALS:
  • 2025-09-26T04:21:41.1876989Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_VERTEX_BASE_URL:
  • 2025-09-26T04:21:41.1877245Z (10_DLQ Bot Claude Session.txt): VERTEX_REGION_CLAUDE_3_5_HAIKU:
  • 2025-09-26T04:21:41.1877502Z (10_DLQ Bot Claude Session.txt): VERTEX_REGION_CLAUDE_3_5_SONNET:
  • 2025-09-26T04:21:41.1877772Z (10_DLQ Bot Claude Session.txt): VERTEX_REGION_CLAUDE_3_7_SONNET:
  • 2025-09-26T04:21:41.1878026Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:21:41.2477421Z (10_DLQ Bot Claude Session.txt): Setting up Claude settings at: /home/runner/.claude/settings.json
  • 2025-09-26T04:21:41.2479274Z (10_DLQ Bot Claude Session.txt): Creating .claude directory...
  • 2025-09-26T04:21:41.2522668Z (10_DLQ Bot Claude Session.txt): No existing settings file found, creating new one
  • 2025-09-26T04:21:41.2523650Z (10_DLQ Bot Claude Session.txt): Updated settings with enableAllProjectMcpServers: true
  • 2025-09-26T04:21:41.2524986Z (10_DLQ Bot Claude Session.txt): Settings saved successfully
  • 2025-09-26T04:21:41.2610348Z (10_DLQ Bot Claude Session.txt): Prompt file size: 432 bytes
  • 2025-09-26T04:21:41.2612798Z (10_DLQ Bot Claude Session.txt): Custom environment variables: GITHUB_ACTION_INPUTS
  • 2025-09-26T04:21:41.2618119Z (10_DLQ Bot Claude Session.txt): Custom Claude arguments: --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,Bash(git:),Bash(gh pr create:),Bash(gh pr edit:),Bash(gh issue:) --mcp-config /tmp/mcp-config/mcp-servers.json
  • 2025-09-26T04:21:41.2621089Z (10_DLQ Bot Claude Session.txt): Running Claude with prompt from file: /home/runner/work/_temp/claude-prompts/claude-prompt.txt
  • 2025-09-26T04:21:41.2624973Z (10_DLQ Bot Claude Session.txt): Full command: claude -p --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,Bash ,Bash gh pr ,Bash gh pr ,Bash gh --mcp-config /tmp/mcp-config/mcp-servers.json --verbose --output-format stream-json
  • 2025-09-26T04:22:00.2395395Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:22:00.2395845Z (10_DLQ Bot Claude Session.txt): "type": "system",
  • 2025-09-26T04:22:00.2396250Z (10_DLQ Bot Claude Session.txt): "subtype": "init",
  • 2025-09-26T04:22:00.2396801Z (10_DLQ Bot Claude Session.txt): "cwd": "/home/runner/work/intercom-bot-test/intercom-bot-test",
  • 2025-09-26T04:22:00.2397500Z (10_DLQ Bot Claude Session.txt): "session_id": "4313fba9-3a24-489a-ab5f-da4d75ad332e",
  • 2025-09-26T04:22:00.2398450Z (10_DLQ Bot Claude Session.txt): "tools": [
  • 2025-09-26T04:22:00.2398793Z (10_DLQ Bot Claude Session.txt): "Task",
  • 2025-09-26T04:22:00.2399122Z (10_DLQ Bot Claude Session.txt): "Bash",
  • 2025-09-26T04:22:00.2399460Z (10_DLQ Bot Claude Session.txt): "Glob",
  • 2025-09-26T04:22:00.2399787Z (10_DLQ Bot Claude Session.txt): "Grep",
  • 2025-09-26T04:22:00.2400122Z (10_DLQ Bot Claude Session.txt): "ExitPlanMode",
  • 2025-09-26T04:22:00.2400469Z (10_DLQ Bot Claude Session.txt): "Read",
  • 2025-09-26T04:22:00.2400766Z (10_DLQ Bot Claude Session.txt): "Edit",
  • 2025-09-26T04:22:00.2401091Z (10_DLQ Bot Claude Session.txt): "MultiEdit",
  • 2025-09-26T04:22:00.2401444Z (10_DLQ Bot Claude Session.txt): "Write",
  • 2025-09-26T04:22:00.2401797Z (10_DLQ Bot Claude Session.txt): "NotebookEdit",
  • 2025-09-26T04:22:00.2402176Z (10_DLQ Bot Claude Session.txt): "WebFetch",
  • 2025-09-26T04:22:00.2402556Z (10_DLQ Bot Claude Session.txt): "TodoWrite",
  • 2025-09-26T04:22:00.2402903Z (10_DLQ Bot Claude Session.txt): "WebSearch",
  • 2025-09-26T04:22:00.2403257Z (10_DLQ Bot Claude Session.txt): "BashOutput",
  • 2025-09-26T04:22:00.2403581Z (10_DLQ Bot Claude Session.txt): "KillShell",
  • 2025-09-26T04:22:00.2403924Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_datasets",
  • 2025-09-26T04:22:00.2404638Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_columns",
  • 2025-09-26T04:22:00.2405112Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__run_query",
  • 2025-09-26T04:22:00.2405601Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__analyze_columns",
  • 2025-09-26T04:22:00.2406207Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_boards",
  • 2025-09-26T04:22:00.2406686Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_board",
  • 2025-09-26T04:22:00.2407147Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_markers",
  • 2025-09-26T04:22:00.2407624Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_recipients",
  • 2025-09-26T04:22:00.2408123Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_slos",
  • 2025-09-26T04:22:00.2408587Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_slo",
  • 2025-09-26T04:22:00.2409032Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_triggers",
  • 2025-09-26T04:22:00.2409490Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_trigger",
  • 2025-09-26T04:22:00.2409947Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_trace_link",
  • 2025-09-26T04:22:00.2415816Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_instrumentation_help",
  • 2025-09-26T04:22:00.2416470Z (10_DLQ Bot Claude Session.txt): "ListMcpResourcesTool",
  • 2025-09-26T04:22:00.2416999Z (10_DLQ Bot Claude Session.txt): "ReadMcpResourceTool",
  • 2025-09-26T04:22:00.2417499Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__whoami",
  • 2025-09-26T04:22:00.2418023Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__find_organizations",
  • 2025-09-26T04:22:00.2418611Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__find_teams",
  • 2025-09-26T04:22:00.2419146Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__find_projects",
  • 2025-09-26T04:22:00.2419682Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__find_releases",
  • 2025-09-26T04:22:00.2420229Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__get_issue_details",
  • 2025-09-26T04:22:00.2420785Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__get_trace_details",
  • 2025-09-26T04:22:00.2421337Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__get_event_attachment",
  • 2025-09-26T04:22:00.2421885Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__search_events",
  • 2025-09-26T04:22:00.2422443Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__find_dsns",
  • 2025-09-26T04:22:00.2422984Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__analyze_issue_with_seer",
  • 2025-09-26T04:22:00.2423620Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__search_docs",
  • 2025-09-26T04:22:00.2424297Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__get_doc",
  • 2025-09-26T04:22:00.2424752Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__search_issues"
  • 2025-09-26T04:22:00.2425275Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T04:22:00.2425591Z (10_DLQ Bot Claude Session.txt): "mcp_servers": [
  • 2025-09-26T04:22:00.2425961Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:22:00.2444870Z (10_DLQ Bot Claude Session.txt): "name": "github_comment",
  • 2025-09-26T04:22:00.2445495Z (10_DLQ Bot Claude Session.txt): "status": "failed"
  • 2025-09-26T04:22:00.2446017Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:22:00.2446430Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:22:00.2446858Z (10_DLQ Bot Claude Session.txt): "name": "honeycomb",
  • 2025-09-26T04:22:00.2447362Z (10_DLQ Bot Claude Session.txt): "status": "connected"
  • 2025-09-26T04:22:00.2447857Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:22:00.2448248Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:22:00.2448658Z (10_DLQ Bot Claude Session.txt): "name": "sentry",
  • 2025-09-26T04:22:00.2449140Z (10_DLQ Bot Claude Session.txt): "status": "connected"
  • 2025-09-26T04:22:00.2449640Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:22:00.2450125Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T04:22:00.2450634Z (10_DLQ Bot Claude Session.txt): "model": "claude-sonnet-4-20250514",
  • 2025-09-26T04:22:00.2451270Z (10_DLQ Bot Claude Session.txt): "permissionMode": "default",
  • 2025-09-26T04:22:00.2451827Z (10_DLQ Bot Claude Session.txt): "slash_commands": [
  • 2025-09-26T04:22:00.2452322Z (10_DLQ Bot Claude Session.txt): "create-dlq-test-issue",
  • 2025-09-26T04:22:00.2452827Z (10_DLQ Bot Claude Session.txt): "tech-plan",
  • 2025-09-26T04:22:00.2453301Z (10_DLQ Bot Claude Session.txt): "analyze-prompt",
  • 2025-09-26T04:22:00.2453808Z (10_DLQ Bot Claude Session.txt): "analyze-workflow",
  • 2025-09-26T04:22:00.2474647Z (10_DLQ Bot Claude Session.txt): "bootstrap",
  • 2025-09-26T04:22:00.2484722Z (10_DLQ Bot Claude Session.txt): "janitor",
  • 2025-09-26T04:22:00.2485119Z (10_DLQ Bot Claude Session.txt): "compact",
  • 2025-09-26T04:22:00.2485488Z (10_DLQ Bot Claude Session.txt): "context",
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  • 2025-09-26T04:24:38.9432682Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01AcHWkdCPpaPURf6B1Nnf7v","type":"tool_result","content":" 1→# DLQ Investigation Orchestrator\n 2→\n 3→## Role & Mission\n 4→\n 5→\n 6→You are a DLQ Investigation Orchestrator specializing in distributed systems troubleshooting coordination. Your mission is to coordinate specialized sub-agents to identify root causes of exceptions that caused messages to land in DLQs.\n 7→\n 8→You are the project manager of a team of specialists. Your job is to:\n 9→1. Extract and validate alarm context from GitHub issues\n 10→2. Delegate specialized analysis tasks to expert sub-agents via the Task tool\n 11→3. Collect and present findings from all specialists clearly\n 12→4. Handle GitHub issue lifecycle (labels, comments, progress updates)\n 13→5. Route follow-up commands to appropriate specialist sub-agents\n 14→\n 15→Your strength lies in coordination, delegation, and maintaining the big picture while specialists dive deep into their domains.\n 16→\n 17→You DO NOT embelish or elaborate the findings of specialist sub agents with your own analysis\n 18→\n 19→\n 20→\n 21→## Context & Configuration\n 22→\n 23→\n 24→ <context_alarm>\n 25→\n 26→ Extract DLQ alarm information from the GitHub issue:\n 27→ - Base Queue Name: From "Base Queue" field (use for telemetry analysis and PR labels)\n 28→ - DLQ Queue Name: From "DLQ Queue" field (for display purposes only)\n 29→ - Region: From "Region" field\n 30→ - Messages in DLQ: From "Messages in DLQ" field \n 31→ - Alarm Timestamp: From "Alarm triggered at" field\n 32→ - Unix Timestamp: From "Alarm timestamp (Unix)" field\n 33→ </context_alarm>\n 34→\n 35→ <context_investigation_window>\n 36→ Extract pre-calculated investigation window from the GitHub issue:\n 37→ - Investigation Start: From "Investigation Start" field\n 38→ - Investigation Start (Unix): From "Investigation Start (Unix)" field\n 39→ - Investigation End: From "Investigation End" field \n 40→ - Investigation End (Unix): From "Investigation End (Unix)" field\n 41→ \n 42→ This 4-hour window contains the actual failures that caused DLQ accumulation.\n 43→ All sub-agent analysis must focus on this specific time range.\n 44→ \n 45→ For telemetry queries: Always pass UNIX timestamps only to ensure precise time filtering.\n 46→ </context_investigation_window>\n 47→\n 48→ <context_github_integration>\n 49→ GitHub Tool Access:\n 50→ - Bash(gh issue:*): GitHub issue labeling via gh issue edit --add-label\n 51→ - Github MCP: Issue comments and progress updates\n 52→\n 53→ Issue Lifecycle Management:\n 54→ \n 55→ Successful Investigation Path:\n 56→ - Apply dlqbot-has-investigation label when investigation completes successfully\n 57→ \n 58→ Critical Failure Path:\n 59→ - Apply dlqbot-blocked label for critical failures only\n 60→ - DO NOT apply dlqbot-has-investigation label when investigation stops due to critical failure\n 61→ \n 62→ </context_github_integration>\n 63→\n 64→ <context_command_routing>\n 65→ Follow-up Command Detection:\n 66→ \n 67→ Check for <trigger_comment> XML tags in the input:\n 68→ - If present, this indicates a follow-up command from GitHub issue comment\n 69→ - Parse the command content to determine routing action\n 70→ - Available commands:\n 71→ * @dlqbot implement suggested fix → Route to dlq-solution-implementer\n 72→ * @dlqbot re-investigate → Route to full investigation workflow\n 73→ \n 74→ Command Routing Protocol:\n 75→ - Extract command from <trigger_comment> tags \n 76→ - Route immediately to appropriate specialist without full investigation\n 77→ - For implementation commands: delegate to solution implementer with issue context\n 78→ </context_command_routing>\n 79→\n 80→\n 81→## Orchestration Protocol\n 82→\n 83→\n 84→ <command_routing>\n 85→ STEP 0: Command Detection & Routing\n 86→ \n 87→ Check for <trigger_comment> tags in input:\n 88→ \n 89→ IF TRIGGER COMMENT FOUND:\n 90→ \n 91→ Extract command text from <trigger_comment> tags and determine routing:\n 92→ \n 93→ IF command contains \"implement suggested fix\" OR \"create pr\":\n 94→ <step number=\"0a\" name=\"pr_creation_routing\">\n 95→ <thinking>\n 96→ This is a PR creation request. I need to:\n 97→ - Parse GitHub issue to extract solution architect findings\n 98→ - Look for \"Solution Architect Findings\" section in issue comments\n 99→ - Extract clean fix recommendation with root cause, confidence level, implementation code, files to modify\n 100→ - Route to dlq-solution-implementer via Task tool\n 101→ </thinking>\n 102→ \n 103→ Route to dlq-solution-implementer via Task tool with CLEAN fix recommendation extracted from issue comments.\n 104→ Return ONLY the solution implementer's direct response with no additional formatting.\n 105→ </step>\n 106→ \n 107→ IF command contains \"re-investigate\":\n 108→ - Proceed to full investigation workflow (continue to investigation_workflow)\n 109→ - Treat as fresh investigation request\n 110→ \n 111→ ELSE (generic follow-up):\n 112→ - Handle as free-form Q&A - NO output constraints apply\n 113→ - Route to appropriate specialist based on question content\n 114→ - Provide full context and analysis as needed\n 115→ - For questions about findings: provide detailed context from issue investigation\n 116→ - For technical questions: route to relevant specialist with full explanatory freedom\n 117→ \n 118→ \n 119→ IF NO TRIGGER COMMENT:\n 120→ - Proceed to standard investigation workflow (continue to investigation_workflow)\n 121→ </command_routing>\n 122→\n 123→ <investigation_workflow>\n 124→ INVESTIGATION WORKFLOW (for new investigations and re-investigations only)\n 125→ \n 126→ \n 127→ Pre-Investigation Setup:\n 128→ 1. Extract all alarm context fields including pre-calculated investigation window\n 129→ 2. Post initial progress update to user\n 130→ \n 131→\n 132→ \n 133→ Sub-Agent Delegation Sequence:\n 134→ \n 135→ Phase 1: Telemetry Investigation\n 136→ \n 137→ <step number=\"1\" name=\"telemetry_investigation\">\n 138→ <thinking>\n 139→ I need to delegate telemetry analysis to the specialist. My coordination work:\n 140→ - Delegate to dlq-telemetry-investigator via Task tool\n 141→ - Provide base queue name and investigation window unix timestamps\n 142→ - Check for \"❌ Telemetry Analysis FAILED\" - if found, STOP investigation immediately\n 143→ - Update GitHub comment with telemetry phase completion after sub-agent responds\n 144→ \n 145→ ALL coordination decisions and reasoning stays in this thinking section.\n 146→ </thinking>\n 147→ \n 148→ Use Task tool with dlq-telemetry-investigator for DLQ error pattern analysis.\n 149→ </step>\n 150→ \n 151→ \n 152→ Phase 2: Code Investigation \n 153→ \n 154→ <step number=\"2\" name=\"code_investigation\">\n 155→ <thinking>\n 156→ I need to delegate worker code analysis to the specialist. My coordination work:\n 157→ - Delegate to dlq-worker-code-investigator via Task tool\n 158→ - Provide worker class names and stack traces from Phase 1\n 159→ - Update GitHub comment with code analysis phase completion after sub-agent responds\n 160→ \n 161→ ALL coordination decisions and reasoning stays in this thinking section.\n 162→ </thinking>\n 163→ \n 164→ Use Task tool with dlq-worker-code-investigator for worker analysis based on telemetry findings.\n 165→ </step>\n 166→ \n 167→\n 168→ Phase 3: Infrastructure Analysis\n 169→ \n 170→ <step number=\"3\" name=\"infrastructure_investigation\">\n 171→ <thinking>\n 172→ I need to delegate infrastructure analysis to the specialist. My coordination work:\n 173→ - Delegate to dlq-infrastructure-code-investigator via Task tool\n 174→ - Provide queue name for SQS configuration analysis\n 175→ - Update GitHub comment with infrastructure analysis phase completion after sub-agent responds\n 176→ \n 177→ ALL coordination decisions and reasoning stays in this thinking section.\n 178→ </thinking>\n 179→ \n 180→ Use Task tool with dlq-infrastructure-code-investigator for SQS queue configuration analysis.\n 181→ </step>\n 182→ \n 183→ \n 184→ Phase 4: Solution Architecture & Analysis\n 185→ \n 186→ <step number=\"4\" name=\"solution_architecture\">\n 187→ <thinking>\n 188→ I need to delegate solution architecture to the specialist. My coordination work:\n 189→ - Delegate to dlq-solution-architect via Task tool\n 190→ - Provide complete results from ALL previous phases:\n 191→ * Full telemetry analysis with Honeycomb URLs and error patterns\n 192→ * Complete code investigation findings with worker configuration \n 193→ * Infrastructure configuration analysis with SQS settings\n 194→ * All evidence, timelines, and specialist recommendations\n 195→ - Update GitHub comment with solution architecture phase completion and final results after sub-agent responds\n 196→ \n 197→ ALL coordination decisions and reasoning stays in this thinking section.\n 198→ </thinking>\n 199→ \n 200→ Use Task tool with dlq-solution-architect for complete technical synthesis and solution recommendations.\n 201→ </step>\n 202→ \n 203→\n 204→ Phase 5: Investigation Reporting\n 205→ \n 206→ <step number=\"5\" name=\"final_output\">\n 207→ <thinking>\n 208→ All coordination work, analysis of specialist findings, and decision-making happens here:\n 209→ - Extract all alarm context fields from GitHub issue\n 210→ - Collect findings from all specialists \n 211→ - Check each specialist result for failure indicators\n 212→ - Determine which template to use (success vs failure)\n 213→ - Prepare template variables from alarm context and specialist results\n 214→ - Determine appropriate GitHub labels to apply\n 215→ \n 216→ ALL analytical work, coordination decisions, and reasoning stays in this thinking section.\n 217→ </thinking>\n 218→ \n 219→ Generate output using ONLY the template content specified below. Include NO additional analysis, explanations, or reasoning outside this template:\n 220→ \n 221→ [Use either success_template_output or failure_template_output from Output Templates section]\n 222→ </step>\n 223→ \n 224→ \n 225→ </investigation_workflow>\n 226→\n 227→\n 228→<output_constraints>\n 229→COMMAND ROUTING MODE - Follow-up Commands (when <trigger_comment> detected):\n 230→\n 231→PR Creation Requests ("implement suggested fix", "create pr"):\n 232→- Use tags for internal reasoning about fix extraction\n 233→- Route to dlq-solution-implementer with clean fix recommendation\n 234→- Return ONLY the solution implementer's direct response\n 235→- Do NOT use investigation output templates\n 236→\n 237→Generic Follow-up Questions:\n 238→- NO output constraints apply - full explanatory freedom\n 239→- Provide detailed context, analysis, and reasoning as helpful\n 240→- Route to specialists as needed with full conversational flexibility\n 241→- Answer questions thoroughly with complete context\n 242→\n 243→Re-investigation Requests ("re-investigate"):\n 244→- Proceed to INVESTIGATION MODE constraints below\n 245→\n 246→INVESTIGATION MODE (new investigations and re-investigations):\n 247→- Your thinking work is INTERNAL and should not appear in final output\n 248→- Generate ONLY the template content specified in the Output Templates section\n 249→- Do NOT add analysis sections, detailed explanations, or additional reasoning\n 250→- Do NOT embellish or elaborate on sub-agent findings with your own commentary\n 251→- All coordination work, analysis, and decision-making belongs in tags only\n 252→- Use success_template_output when investigation completes successfully\n 253→- Use failure_template_output when investigation is blocked by critical failures\n 254→</output_constraints>\n 255→\n 256→## Output Templates\n 257→\n 258→\n 259→ <success_template_output>\n 260→ For Successful Investigation: Use this template when investigation completes successfully:\n 261→\n 262→## 🔍 DLQ Investigation Results\n 263→\n 264→Queue: [base-queue-name-from-alarm-context] \n 265→Muster URL: https://muster.intercom.io/clusters/[app_stage-from-step-2]\n 266→Investigation Window: [investigation-start-from-alarm-context] to [investigation-end-from-alarm-context] \n 267→Messages in DLQ: [messages-in-dlq-from-alarm-context]\n 268→\n 269→[Insert complete solution architect results here]\n 270→\n 271→[Full dlq-telemetry-investigator output]\n 272→\n 273→[Full dlq-worker-code-investigator output]\n 274→\n 275→[Full dlq-infrastructure-code-investigator output]\n 276→</success_template_output>\n 277→\n 278→ <failure_template_output> \n 279→ For Critical Failure Investigation: Use this template when investigation is blocked by critical failures:\n 280→\n 281→## 🚨 DLQ Investigation FAILED\n 282→\n 283→Queue: [base-queue-name-from-alarm-context] \n 284→Investigation Window: [investigation-start-from-alarm-context] to [investigation-end-from-alarm-context] \n 285→Failure Type: [CRITICAL_FAILURE_CATEGORY]\n 286→\n 287→### ❌ Critical Failure Details\n 288→Failed Phase: [Which sub-agent(s) or phase(s) encountered the critical failure(s)]\n 289→ </failure_template_output>\n 290→\n 291→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":null,"session_id":"4313fba9-3a24-489a-ab5f-da4d75ad332e","uuid":"863e4373-87e3-4661-a878-22cc8694ed26"}
  • 2025-09-26T04:24:47.4883781Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T04:24:47.4892231Z (10_DLQ Bot Claude Session.txt): "text": "\nNow I understand my role as the DLQ Investigation Orchestrator. I need to execute the protocol from this file. Let me check if there's a trigger comment in the input or if this is a fresh investigation.\n\nLooking at the user's message, I see they want me to "Execute DLQ investigation protocol. NO preliminary analysis - start directly with protocol steps." This appears to be a fresh investigation request, not a follow-up command with trigger_comment tags.\n\nAccording to the protocol, I need to:\n1. Check for trigger_comment tags (none found)\n2. Proceed to standard investigation workflow\n3. Extract alarm context from GitHub issue\n4. Post initial progress update\n5. Execute the 4-phase delegation sequence\n\nI need to first find and read the GitHub issue to extract the alarm context. Let me check if there's an issue number or URL provided, or if I need to look for it in the environment.\n"
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"https://api.github.com/users/intercom/orgs\",\n 191→ "received_events_url": "https://api.github.com/users/intercom/received_events\",\n 192→ "repos_url": "https://api.github.com/users/intercom/repos\",\n 193→ "site_admin": false,\n 194→ "starred_url": "https://api.github.com/users/intercom/starred{/owner}{/repo}\",\n 195→ "subscriptions_url": "https://api.github.com/users/intercom/subscriptions\",\n 196→ "type": "Organization",\n 197→ "url": "https://api.github.com/users/intercom\",\n 198→ "user_view_type": "public"\n 199→ },\n 200→ "private": true,\n 201→ "pulls_url": "https://api.github.com/repos/intercom/intercom-bot-test/pulls{/number}\",\n 202→ "pushed_at": "2025-09-26T04:18:30Z",\n 203→ "releases_url": "https://api.github.com/repos/intercom/intercom-bot-test/releases{/id}\",\n 204→ "size": 819692,\n 205→ "ssh_url": "[email protected]:intercom/intercom-bot-test.git",\n 206→ "stargazers_count": 0,\n 207→ "stargazers_url": "https://api.github.com/repos/intercom/intercom-bot-test/stargazers\",\n 208→ "statuses_url": "https://api.github.com/repos/intercom/intercom-bot-test/statuses/{sha}\",\n 209→ "subscribers_url": "https://api.github.com/repos/intercom/intercom-bot-test/subscribers\",\n 210→ "subscription_url": "https://api.github.com/repos/intercom/intercom-bot-test/subscription\",\n 211→ "svn_url": "https://github.com/intercom/intercom-bot-test\",\n 212→ "tags_url": "https://api.github.com/repos/intercom/intercom-bot-test/tags\",\n 213→ "teams_url": "https://api.github.com/repos/intercom/intercom-bot-test/teams\",\n 214→ "topics": [],\n 215→ "trees_url": "https://api.github.com/repos/intercom/intercom-bot-test/git/trees{/sha}\",\n 216→ "updated_at": "2025-09-26T04:18:34Z",\n 217→ "url": "https://api.github.com/repos/intercom/intercom-bot-test\",\n 218→ "visibility": "internal",\n 219→ "watchers": 0,\n 220→ "watchers_count": 0,\n 221→ "web_commit_signoff_required": false\n 222→ },\n 223→ "sender": {\n 224→ "avatar_url": "https://avatars.githubusercontent.com/u/12705417?v=4\",\n 225→ "events_url": "https://api.github.com/users/looneym/events{/privacy}\",\n 226→ "followers_url": "https://api.github.com/users/looneym/followers\",\n 227→ "following_url": "https://api.github.com/users/looneym/following{/other_user}\",\n 228→ "gists_url": "https://api.github.com/users/looneym/gists{/gist_id}\",\n 229→ "gravatar_id": "",\n 230→ "html_url": "https://github.com/looneym\",\n 231→ "id": 12705417,\n 232→ "login": "looneym",\n 233→ "node_id": "MDQ6VXNlcjEyNzA1NDE3",\n 234→ "organizations_url": "https://api.github.com/users/looneym/orgs\",\n 235→ "received_events_url": "https://api.github.com/users/looneym/received_events\",\n 236→ "repos_url": "https://api.github.com/users/looneym/repos\",\n 237→ "site_admin": false,\n 238→ "starred_url": "https://api.github.com/users/looneym/starred{/owner}{/repo}\",\n 239→ "subscriptions_url": "https://api.github.com/users/looneym/subscriptions\",\n 240→ "type": "User",\n 241→ "url": "https://api.github.com/users/looneym\",\n 242→ "user_view_type": "public"\n 243→ }\n 244→}\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"
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  • 2025-09-26T04:25:03.0313131Z (10_DLQ Bot Claude Session.txt): "id": "msg_01YZ3mpcFjdUVNAsC9AiavJq",
  • 2025-09-26T04:25:03.0313911Z (10_DLQ Bot Claude Session.txt): "type": "message",
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  • 2025-09-26T04:25:03.0316719Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T04:25:03.0317040Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:25:03.0317368Z (10_DLQ Bot Claude Session.txt): "type": "text",
  • 2025-09-26T04:25:03.0323770Z (10_DLQ Bot Claude Session.txt): "text": "\nPerfect! I have all the alarm context from the GitHub issue. Let me extract the information:\n\nBase Queue Name: production-comment-creation-sqs-fanout\nDLQ Queue Name: production-comment-creation-sqs-fanout-dlq \nRegion: us\nMessages in DLQ: 12.0\nAlarm Timestamp: Sep 2 2025, 06:50:31 UTC\nUnix Timestamp: 1756795831\nInvestigation Start: Sep 2 2025, 02:50:31 UTC\nInvestigation Start (Unix): 1756781431\nInvestigation End: Sep 2 2025, 06:50:31 UTC\nInvestigation End (Unix): 1756795831\n\nIssue number: 366\n\nThis is a fresh investigation request (no trigger_comment tags found), so I need to follow the standard investigation workflow:\n\n1. Extract alarm context ✓ (done above) \n2. Post initial progress update to GitHub issue\n3. Execute the 4-phase delegation sequence:\n - Phase 1: Telemetry Investigation (dlq-telemetry-investigator)\n - Phase 2: Code Investigation (dlq-worker-code-investigator) \n - Phase 3: Infrastructure Analysis (dlq-infrastructure-code-investigator)\n - Phase 4: Solution Architecture (dlq-solution-architect)\n - Phase 5: Investigation Reporting\n\nLet me start with the initial progress update.\n"
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  • 2025-09-26T04:25:06.0443734Z (10_DLQ Bot Claude Session.txt): "command": "gh issue comment 366 --body "🔄 DLQ Investigation Started\n\nQueue: \production-comment-creation-sqs-fanout\\ \nInvestigation Window: \Sep 2 2025, 02:50:31 UTC\\ to \Sep 2 2025, 06:50:31 UTC\\ \nMessages in DLQ: \12.0\\\n\nInvestigation Phases:\n- 🟡 Phase 1: Telemetry Investigation (in progress)\n- ⚪ Phase 2: Code Investigation \n- ⚪ Phase 3: Infrastructure Analysis\n- ⚪ Phase 4: Solution Architecture\n\nStarting telemetry analysis..."",
  • 2025-09-26T04:25:06.0445566Z (10_DLQ Bot Claude Session.txt): "description": "Post initial progress update to GitHub issue"
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  • 2025-09-26T04:25:10.6551310Z (10_DLQ Bot Claude Session.txt): "type": "user",
  • 2025-09-26T04:25:10.6552513Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T04:25:10.6552994Z (10_DLQ Bot Claude Session.txt): "role": "user",
  • 2025-09-26T04:25:10.6553336Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T04:25:10.6553735Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:25:10.6554711Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01B3nU3wPyCSPU5KBXmZKm9y",
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  • 2025-09-26T04:25:10.6555981Z (10_DLQ Bot Claude Session.txt): "content": "https://github.com/intercom/intercom-bot-test/issues/366#issuecomment-3336730913",
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  • 2025-09-26T04:25:15.4797927Z (10_DLQ Bot Claude Session.txt): "description": "Telemetry Investigation",
  • 2025-09-26T04:25:15.4799066Z (10_DLQ Bot Claude Session.txt): "prompt": "Investigate DLQ telemetry patterns for this alarm:\n\nQueue: production-comment-creation-sqs-fanout\nInvestigation Window: 1756781431 to 1756795831 (Unix timestamps)\nMessages in DLQ: 12.0\n\nAnalyze error patterns, stack traces, and failure telemetry in Honeycomb during this 4-hour window."
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Intercom::SQS::Worker::ClassMethods#perform'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/async/yjit_stats.rb:8:in 'Intercom::Async::YJITStats#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/ddtrace-0.48.0/lib/ddtrace/tracer.rb:287:in 'Datadog::Tracer#trace'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/lib/monkey_patches/datadog_tracer_silence_spans.rb:29:in 'DatadogTracerSilenceSpans::Patch#trace'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/lib/tracing_instrumentation.rb:118:in 'TracingInstrumentation.start_span'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/lib/monkey_patches/object_start_span.rb:21:in 'ObjectStartSpan#start_span'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/tracing_instrumentation_workers.rb:42:in 'Intercom::SQS::Middleware::Server::TracingInstrumentationWorkers#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/services/cross_app_guardrails_service/middleware/sqs/server/propagate_app_context.rb:14:in 'block in CrossAppGuardrailsService::Middleware::SQS::Server::PropagateAppContext#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/services/cross_app_guardrails_service.rb:20:in 'CrossAppGuardrailsService.with_safe_app'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/services/cross_app_guardrails_service/middleware/sqs/server/propagate_app_context.rb:13:in 'CrossAppGuardrailsService::Middleware::SQS::Server::PropagateAppContext#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/honeycomb_sampling.rb:15:in 'Intercom::SQS::Middleware::Server::HoneycombSampling#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/active_support.rb:17:in 'block in Intercom::SQS::Middleware::Server::ActiveSupport#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/activesupport-8.0.2.1/lib/active_support/notifications.rb:212:in 'ActiveSupport::Notifications.instrument'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/active_support.rb:16:in 'Intercom::SQS::Middleware::Server::ActiveSupport#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/process_killer.rb:15:in 'Intercom::SQS::Middleware::Server::ProcessKiller#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/lib/dynamoid/query_cache.rb:14:in 'Dynamoid::QueryCache.cache'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/lib/dynamoid/query_cache.rb:75:in 'Dynamoid::QueryCache::WorkerMiddleware#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/sql/metrics_processor.rb:88:in 'Sql::MetricsProcessor#recording_query_count'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/sql/metrics_processor.rb:63:in 'Sql::MetricsProcessor.recording_query_count'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/datastores_query_counts.rb:11:in 'block in Intercom::SQS::Middleware::Server::DatastoresQueryCounts#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/cache_metrics_processor.rb:39:in 'CacheMetricsProcessor.recording_query_count'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/datastores_query_counts.rb:10:in 'Intercom::SQS::Middleware::Server::DatastoresQueryCounts#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/intercom-instrumentation-1.2.2/lib/instrumentation/metrics.rb:46:in 'Instrumentation::Metrics#timing'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/standard_async_job_metrics.rb:21:in 'block in Intercom::SQS::Middleware::Server::StandardAsyncJobMetrics#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/standard_async_job_metrics.rb:40:in 'Intercom::SQS::Middleware::Server::StandardAsyncJobMetrics#with_batching'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/standard_async_job_metrics.rb:19:in 'Intercom::SQS::Middleware::Server::StandardAsyncJobMetrics#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/controller_action_name.rb:15:in 'Intercom::SQS::Middleware::Server::ControllerActionName#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/identity_cache-1.2.0/lib/identity_cache/memoized_cache_proxy.rb:46:in 'IdentityCache::MemoizedCacheProxy#with_memoization'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/identity_cache.rb:8:in 'Intercom::SQS::Middleware::Server::IdentityCache#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/active_record_automatic_connection_switching.rb:11:in 'Intercom::SQS::Middleware::Server::ActiveRecordAutomaticConnectionSwitching#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/active_record.rb:10:in 'Intercom::SQS::Middleware::Server::ActiveRecord#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/release_check.rb:19:in 'Intercom::SQS::Middleware::Server::ReleaseCheck#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/version_metrics.rb:12:in 'Intercom::SQS::Middleware::Server::VersionMetrics#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/middleware/server/raven.rb:13:in 'Intercom::SQS::Middleware::Server::Raven#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/activesupport-8.0.2.1/lib/active_support/tagged_logging.rb:143:in 'block in ActiveSupport::TaggedLogging#tagged'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/activesupport-8.0.2.1/lib/active_support/tagged_logging.rb:38:in 'ActiveSupport::TaggedLogging::Formatter#tagged'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/activesupport-8.0.2.1/lib/active_support/tagged_logging.rb:143:in 'ActiveSupport::TaggedLogging#tagged'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/activesupport-8.0.2.1/lib/active_support/broadcast_logger.rb:241:in 'ActiveSupport::BroadcastLogger#method_missing'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/log_weaver.rb:16:in 'LogWeaver.with_tagged_logging'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/log_weaver.rb:28:in 'block in Intercom::SQS::Middleware::Server::LogWeaver#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/log_weaver.rb:22:in 'LogWeaver.with_extra_context'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/log_weaver.rb:9:in 'LogWeaver.with_context'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/app/lib/intercom/sqs/middleware/server/log_weaver.rb:27:in 'Intercom::SQS::Middleware::Server::LogWeaver#call'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:573:in 'block (2 levels) in Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:577:in 'Intercom::SQS::Worker::ClassMethods#with_server_middleware'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:487:in 'block in Intercom::SQS::Worker::ClassMethods#perform'\ninternal:kernel:91:in 'Kernel#tap'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/worker.rb:471:in 'Intercom::SQS::Worker::ClassMethods#perform'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/queue_dispatcher.rb:29:in 'block in Intercom::SQS::QueueDispatcher#poller'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:290:in 'block in Intercom::SQS::Poller#handle_message'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/intercom-instrumentation-1.2.2/lib/instrumentation/metrics.rb:46:in 'Instrumentation::Metrics#timing'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:289:in 'Intercom::SQS::Poller#handle_message'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:195:in 'block in Intercom::SQS::Poller#process_message'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:194:in 'Kernel#catch'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:194:in 'Intercom::SQS::Poller#process_message'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:206:in 'block in Intercom::SQS::Poller#fetch_and_process_messages'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:205:in 'Array#each'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:205:in 'Intercom::SQS::Poller#fetch_and_process_messages'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:139:in 'block (2 levels) in Intercom::SQS::Poller#run_indefinitely'\ninternal:kernel:168:in 'Kernel#loop'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:138:in 'block in Intercom::SQS::Poller#run_indefinitely'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:137:in 'Kernel#catch'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/poller.rb:137:in 'Intercom::SQS::Poller#run_indefinitely'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/lib/intercom/sqs/queue_dispatcher.rb:19:in 'Intercom::SQS::QueueDispatcher#run'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/intercom-sqs/exe/intercom-sqs:67:in ''\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/bin/intercom-sqs:6:in 'Kernel#load'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/bin/intercom-sqs:6:in ''\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/einhorn.rb:12:in 'Kernel#load'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/einhorn.rb:12:in 'Object#einhorn_main'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/gems/einhorn/lib/einhorn/command.rb:287:in 'block in Einhorn::Command.spinup'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/nakayoshi_fork-0.0.4/lib/nakayoshi_fork.rb:23:in 'Kernel#fork'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/bundle/ruby/3.4.0/gems/nakayoshi_fork-0.0.4/lib/nakayoshi_fork.rb:23:in 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'Bundler::Thor::Invocation#invoke_command'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/ruby-3.4.4/lib/ruby/3.4.0/bundler/vendor/thor/lib/thor.rb:538:in 'Bundler::Thor.dispatch'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/ruby-3.4.4/lib/ruby/3.4.0/bundler/cli.rb:35:in 'Bundler::CLI.dispatch'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/ruby-3.4.4/lib/ruby/3.4.0/bundler/vendor/thor/lib/thor/base.rb:584:in 'Bundler::Thor::Base::ClassMethods#start'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/ruby-3.4.4/lib/ruby/3.4.0/bundler/cli.rb:29:in 'Bundler::CLI.start'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/ruby-3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.6.7/exe/bundle:28:in 'block in <top (required)>'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/ruby-3.4.4/lib/ruby/3.4.0/bundler/friendly_errors.rb:117:in 'Bundler.with_friendly_errors'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/vendor/ruby-3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.6.7/exe/bundle:20:in '<top (required)>'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/bin/bundle:3:in 'Kernel#load'\n/apps/intercom/releases/intercom-e1a312cf9157f17cf6b3a4b498bb1cc85c2cab3b-2025-09-01-172728/bin/bundle:3:in ''"\n }\n }\n ],\n "query_url": "https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/CS8wBKhRzxf",\n "summary": {\n "count": 1,\n "breakdowns": {\n "error.stack": {\n "uniqueCount": 1,\n "topValues": []\n }\n }\n },\n "metadata": {\n "environment": "default",\n "dataset": "intercom-production",\n "executedAt": "2025-09-26T04:25:42.702Z",\n "resultCount": 1\n }\n}"}]}]},"parent_tool_use_id":"toolu_01MspFDKX6dhTWhQJrKNuqtM","session_id":"4313fba9-3a24-489a-ab5f-da4d75ad332e","uuid":"fe1e3f4b-00c3-4f86-bf61-f531566bb8a0"}
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  • 2025-09-26T04:26:15.5281302Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T04:26:15.5281644Z (10_DLQ Bot Claude Session.txt): "role": "user",
  • 2025-09-26T04:26:15.5282725Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T04:26:15.5283052Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T04:26:15.5287518Z (10_DLQ Bot Claude Session.txt): "text": "{\n "url": "https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\",\n "environment": "default",\n "dataset": "intercom-production",\n "traceId": "c188b3038031cad7a89fc7d4af9da918",\n "team": "intercomops"\n}"
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  • 2025-09-26T04:26:28.3034587Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T04:26:28.3034985Z (10_DLQ Bot Claude Session.txt): "role": "user",
  • 2025-09-26T04:26:28.3035348Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T04:26:28.3035687Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:26:28.3036083Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01MspFDKX6dhTWhQJrKNuqtM",
  • 2025-09-26T04:26:28.3036631Z (10_DLQ Bot Claude Session.txt): "type": "tool_result",
  • 2025-09-26T04:26:28.3038403Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T04:26:28.3038776Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T04:26:28.3053572Z (10_DLQ Bot Claude Session.txt): "text": "Perfect! Now I have all the evidence needed. Based on my investigation, I found:\n\n1. App Stage Discovered: intercom-production-comment-creation-fanout-workers with over 1 billion spans\n2. DLQ Errors: 10 errors identified, all ActiveRecord::RecordNotFound exceptions\n3. Upstream Source: All messages originated from intercom-production-web-graviton \n4. Detailed Trace: Found comprehensive trace data\n5. Stack Traces: Clear worker class and error location identified\n6. Job Timeline: Found message with complete retry lifecycle (receive counts 3 and 10)\n\n## 🐝 Honeycomb Investigation \n- App Stage: intercom-production-comment-creation-fanout-workers\n- Upstream source: intercom-production-web-graviton\n- DLQ Errors identified \n - ActiveRecord::RecordNotFound with 10 total errors\n - https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/yr2uDstcafG\n- Detailed Trace: https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\n- Error Timeline for example message: https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/dFqRymdZDBE \n- Stack Trace\n - Worker Class: Sqs::CommentCreationSqsFanoutWorker\n - Error location: comment_creation_sqs_fanout_worker.rb:203 in 'conversation_by_comment' method\n - Query link: https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/CS8wBKhRzxf"
  • 2025-09-26T04:26:28.3070159Z (10_DLQ Bot Claude Session.txt): }
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All jobs should finish within half an hour with\n 26→ # delayed retries. So the max delayed retries is 3 minutes.\n 27→ delayed_retry_ranges: { 1 => 1.minute..3.minutes },\n 28→ # Comments sometimes hit a timeout error that takes 5 minutes to trigger.\n 29→ # We prefer running the job multiple times in parallel over waiting for a long time.\n 30→ extend_visibility_timeout: false,\n 31→ continue_trace: true,\n 32→ include_common_busy_errors: true,\n 33→ max_allowed_queueing_time: MAX_ALLOWED_QUEUEING_TIME[:ten_seconds],\n 34→ max_allowed_queueing_time_paging: true,\n 35→ max_allowed_queueing_time_runbook_location: "runbooks/team-infra-platform/comment-creation-sqs-fanout-workers.md"\n 36→ )\n 37→\n 38→ def self.run_inline(data)\n 39→ new.perform(data.deep_stringify_keys)\n 40→ end\n 41→\n 42→ def self.enqueue(\n 43→ user:,\n 44→ conversation_part:,\n 45→ change_set:,\n 46→ cross_post: false,\n 47→ request_id: nil,\n 48→ email_history_metadata_id: nil,\n 49→ email_recipients: nil\n 50→ )\n 51→ params = {\n 52→ conversation_id: conversation_part.conversation_id,\n 53→ comment_id: conversation_part.id,\n 54→ user_id: user&.to_param,\n 55→ change_set: change_set.serialize,\n 56→ app_id: conversation_part.app_id,\n 57→ cross_post: cross_post,\n 58→ request_id: request_id,\n 59→ email_history_metadata_id: email_history_metadata_id,\n 60→ email_recipients: self.serialize_email_recipients(email_recipients),\n 61→ }\n 62→\n 63→ Metrics.timing("#{METRIC_BASE}.enqueue") do\n 64→ Rails.logger.info("#{METRIC_BASE} enqueue: comment_id=#{conversation_part.id} app_id=#{conversation_part.app_id}")\n 65→\n 66→ if should_process_inline?\n 67→ run_inline(params)\n 68→ else\n 69→ if self.no_delay_enabled?(conversation_part.app, conversation_part)\n 70→ params[:runtime_delay] = 0\n 71→ with_continue_trace(should_continue_trace?(conversation_part)).perform_delayed(0, params)\n 72→ else\n 73→ params[:runtime_delay] = DELAY\n 74→ with_continue_trace(should_continue_trace?(conversation_part)).perform_delayed(0, params)\n 75→ end\n 76→ end\n 77→\n 78→ Rails.logger.info("#{METRIC_BASE} enqueued: comment_id=#{conversation_part.id} app_id=#{conversation_part.app_id}")\n 79→ Metrics.increment("#{METRIC_BASE}.enqueue_success")\n 80→ end\n 81→ end\n 82→\n 83→ private_class_method def self.no_delay_enabled?(app, conversation_part)\n 84→ return true if Feature.enabled?(app, "comment-fanout-no-delay-force")\n 85→\n 86→ return false unless Feature.enabled?(app, "comment-fanout-no-delay-rollout")\n 87→\n 88→ key = "#{app.id}.#{conversation_part.id}"\n 89→ hash = Zlib.crc32(key)\n 90→ rollout_percentage = Feature.rollout_percentage('comment-fanout-no-delay-rollout')\n 91→\n 92→ (hash % 100) < rollout_percentage\n 93→ end\n 94→\n 95→ def self.perform_delayed(delay, params)\n 96→ return super(delay, params) if Rails.env =~ /production/ || inline_comment_worker_enabled?\n 97→\n 98→ Thread.current[:comment_creation_queue].push(params)\n 99→ end\n 100→\n 101→ def self.enable_inline_for_current_thread\n 102→ Thread.current[:enable_inline_comment_creation_worker] = true\n 103→ Thread.current[:comment_creation_queue] = Queue.new\n 104→ end\n 105→\n 106→ def self.inline_comment_worker_enabled?\n 107→ Thread.current[:enable_inline_comment_creation_worker] != false\n 108→ end\n 109→\n 110→ def self.disable_inline_for_current_thread\n 111→ Thread.current[:enable_inline_comment_creation_worker] = false\n 112→ Thread.current[:comment_creation_queue] = Queue.new\n 113→ end\n 114→\n 115→ def perform(parsed_message)\n 116→ tag_root_span(request_id: parsed_message["request_id"])\n 117→ Metrics.increment("#{METRIC_BASE}.dequeued_comment_creation_fanout")\n 118→ Metrics.timing("#{METRIC_BASE}.perform") do\n 119→ maybe_add_runtime_delay(parsed_message)\n 120→\n 121→ app_id = parsed_message.fetch("app_id")\n 122→ comment_id = parsed_message.fetch("comment_id").to_i\n 123→ user_id = parsed_message.fetch("user_id")\n 124→ serialized_email_recipients = parsed_message.fetch("email_recipients", nil)\n 125→\n 126→ app = App.find(app_id)\n 127→ comment = comment_by_id(comment_id, app_id)\n 128→ email_recipients = deserialize_recipients(serialized_email_recipients, app)\n 129→\n 130→ return if comment.nil?\n 131→\n 132→ change_set = ConversationMutations::ConversationChangeSet.deserialize(parsed_message.fetch("change_set", {}))\n 133→ user = user_by_id(app, user_id)\n 134→ conversation = conversation_by_comment(comment)\n 135→\n 136→ LifecycleHooks::Executor.execute(\n 137→ ConversationsService::LifecycleHooks::ConversationPartCreatedAsync,\n 138→ {\n 139→ app: app,\n 140→ conversation: conversation,\n 141→ conversation_part: comment,\n 142→ user: user,\n 143→ change_set: change_set,\n 144→ cross_post: parsed_message.fetch("cross_post", false),\n 145→ request_id: parsed_message.fetch("request_id", nil),\n 146→ email_history_metadata_id: parsed_message.fetch("email_history_metadata_id", nil),\n 147→ email_recipients: email_recipients,\n 148→ }\n 149→ )\n 150→ rescue ActiveRecord::RecordNotFound => e\n 151→ Rails.logger.info("conversation_parts.create_conversation_part.record_not_found", context: { error_message: e.message })\n 152→ raise e unless e.message.include?("Conversation is set as deleted")\n 153→ rescue StandardError => e\n 154→ Rails.logger.info("#{METRIC_BASE} error=#{e.class.name} message=#{e.message}")\n 155→ raise e\n 156→ end\n 157→ end\n 158→\n 159→ private def maybe_add_runtime_delay(parsed_message)\n 160→ return unless first_execution?\n 161→\n 162→ run_time_delay = parsed_message.fetch("runtime_delay", 0)\n 163→\n 164→ if run_time_delay > 0\n 165→ Metrics.increment("CommentCreationSqsFanoutWorker.sleeping", tags: { run_time_delay: run_time_delay })\n 166→\n 167→ # We don't want to slow down dev and test environments but we still want to exercise the\n 168→ # rest of the code in this method that's why we only skip the sleep\n 169→ sleep(run_time_delay) if !Rails.env.test? && !Rails.env.development?\n 170→ end\n 171→ end\n 172→\n 173→ private def comment_by_id(comment_id, _app_id)\n 174→ comment = AbstractShardedDatabase.pinned_to(role: :writing) do\n 175→ ConversationPartRetriever.find_maybe_deleted_by_id(comment_id)\n 176→ end\n 177→\n 178→ if comment.nil?\n 179→ Rails.logger.error("CommentCreationSqsFanoutWorker comment not found", context: {\n 180→ comment_id: comment_id,\n 181→ is_redrive: is_redrive\n 182→ })\n 183→ Metrics.increment("CommentCreationSqsFanoutWorker.comment_not_found")\n 184→\n 185→ raise ActiveRecord::RecordNotFound, "Could not find comment to fanout: #{comment_id}" unless is_redrive\n 186→ end\n 187→\n 188→ comment\n 189→ end\n 190→\n 191→ private def user_by_id(app, user_id)\n 192→ return if user_id.blank?\n 193→\n 194→ UserService::Users.find_user_without_exception(app: app, id: user_id.to_s, include_deleted_users: true)\n 195→ end\n 196→\n 197→ private def conversation_by_comment(comment)\n 198→ conversation = comment.maybe_deleted_conversation\n 199→\n 200→ if conversation.nil?\n 201→ Rails.logger.warn("#{METRIC_BASE} no conversation found for comment=#{comment.id} app_id=#{comment.app_id}. Raising error")\n 202→ Metrics.increment("#{METRIC_BASE}.conversation_not_found")\n 203→ raise ActiveRecord::RecordNotFound, "Could not find conversation to fanout comment: #{comment.id}"\n 204→ end\n 205→\n 206→ Metrics.increment("#{METRIC_BASE}.conversation_deleted") if conversation.deleted\n 207→ conversation\n 208→ end\n 209→\n 210→ private_class_method def self.should_continue_trace?(conversation_part)\n 211→ # Continue trace for the end-user parts that can trigger Fin OR\n 212→ # for Fin replies so that lifecycle hooks are part of the same trace to finish interaction in the Messenger\n 213→ conversation_part.by_user? || conversation_part.is_fin_part?\n 214→ end\n 215→\n 216→ private_class_method def self.should_process_inline?\n 217→ inline_comment_worker_enabled? && (Rails.env.test? || Rails.env.development?)\n 218→ end\n 219→\n 220→ private_class_method def self.serialize_email_recipients(email_recipients)\n 221→ start_method_span do\n 222→ return nil if email_recipients.nil?\n 223→\n 224→ {\n 225→ to: email_recipients[:to].map(&:to_param),\n 226→ cc: email_recipients[:cc].map(&:to_param),\n 227→ bcc: email_recipients[:bcc].map(&:to_param)\n 228→ }\n 229→ end\n 230→ end\n 231→\n 232→ private def deserialize_recipients(serialized_email_recipients, app)\n 233→ start_method_span do\n 234→ return nil if serialized_email_recipients.nil?\n 235→\n 236→ user_ids = serialized_email_recipients.values.flatten.uniq\n 237→ active_users_by_id = ::UserService::Users.find_all_users_by_id(app: app, ids: user_ids).index_by(&:to_param)\n 238→ deleted_users_by_id = ::UserService::Users.find_all_users_by_id(app: app, ids: user_ids, scope: 'deleted').index_by(&:to_param)\n 239→ users_by_id = active_users_by_id.merge(deleted_users_by_id)\n 240→\n 241→ Rails.logger.info("#{METRIC_BASE} email_recipients", context: {\n 242→ recipients: {\n 243→ to: serialized_email_recipients.fetch("to", []),\n 244→ cc: serialized_email_recipients.fetch("cc", []),\n 245→ bcc: serialized_email_recipients.fetch("bcc", [])\n 246→ }\n 247→ })\n 248→ Metrics.increment("#{METRIC_BASE}.email_recipients_to_ids") if serialized_email_recipients.fetch("to", []).empty?\n 249→ {\n 250→ to: serialized_email_recipients.fetch("to", []).map { |id| users_by_id.fetch(id) },\n 251→ cc: serialized_email_recipients.fetch("cc", []).map { |id| users_by_id.fetch(id) },\n 252→ bcc: serialized_email_recipients.fetch("bcc", []).map { |id| users_by_id.fetch(id) }\n 253→ }.with_indifferent_access\n 254→ end\n 255→ end\n 256→\n 257→ end\n 258→end\n 259→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_013vjyXq1S8hWMoR7wuaVsg5","session_id":"4313fba9-3a24-489a-ab5f-da4d75ad332e","uuid":"d67df27e-55f0-4849-ae81-3b645aca6480"}
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  • 2025-09-26T04:27:12.3257461Z (10_DLQ Bot Claude Session.txt): "text": "
    \n ### ⚙️ Worker Options\n- Worker Class: Sqs::CommentCreationSqsFanoutWorker\n- File Path: app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- GitHub Link: https://github.com/intercom/intercom/blob/master/app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- Queue: Rails.application.secrets.production_comment_creation_sqs_fanout\n- Busy Errors: Not configured\n- Include Common Busy Errors: true \n- Delayed Retry Ranges: { 1 => 1.minute..3.minutes }\n- Responsible Team: team-inbox\n
    \n\n
    \n ### 🔀 Execution flow and error handling\n\nThe worker processes comment creation fanout messages with this flow:\n\nEntry Point: perform(parsed_message) extracts comment_id, app_id, user_id and calls:\n1. comment_by_id(comment_id, app_id) - retrieves comment from sharded database via ConversationPartRetriever.find_maybe_deleted_by_id\n2. conversation_by_comment(comment) - LINE 203 ERROR SOURCE - retrieves conversation via comment.maybe_deleted_conversation\n3. LifecycleHooks::Executor.execute - executes async conversation lifecycle hooks\n\nError Handling Patterns:\n- ActiveRecord::RecordNotFound: Caught at line 150, logs and re-raises unless message contains "Conversation is set as deleted"\n- Missing comment: Raises ActiveRecord::RecordNotFound with message "Could not find comment to fanout: #{comment_id}" (unless redrive)\n- Missing conversation: At line 203, raises ActiveRecord::RecordNotFound with message "Could not find conversation to fanout comment: #{comment.id}"\n\nExternal Service Interactions:\n- Database: Sharded database via AbstractShardedDatabase.pinned_to(role: :writing) for comment retrieval\n- UserService: UserService::Users.find_user_without_exception and find_all_users_by_id for user lookups\n- LifecycleHooks: Executes ConversationsService::LifecycleHooks::ConversationPartCreatedAsync for downstream processing\n\nRisk Indicators from Comments:\n- Lines 12-19: Added 0.5s delay to prevent issues from slow DB replication creating "lots of weird, flakey issues (conversation parts not appearing, conversations disappearing, etc)"\n- Line 30: extend_visibility_timeout: false - prefers running jobs multiple times in parallel over waiting for long timeouts (comments timeout can take 5 minutes)\n- Line 185: Special handling for redrive scenarios - doesn't raise error for missing comments on redrive\n
    "
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  • 2025-09-26T04:27:28.9996813Z (10_DLQ Bot Claude Session.txt): "command": "gh issue comment 366 --body "✅ Phase 2 Complete: Code Investigation \n- Worker class analyzed: Sqs::CommentCreationSqsFanoutWorker\n- Error occurs at line 203 in conversation_by_comment method\n- Team responsible: team-inbox\n\n🟡 Phase 3: Infrastructure Analysis (in progress) \n⚪ Phase 4: Solution Architecture"",
  • 2025-09-26T04:27:28.9998176Z (10_DLQ Bot Claude Session.txt): "description": "Update GitHub with code analysis phase completion"
  • 2025-09-26T04:27:28.9998800Z (10_DLQ Bot Claude Session.txt): }
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are truncated. 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  • 2025-09-26T04:28:45.3724046Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01EZLyhZQPTmv8j3CFmH62aD","type":"tool_result","content":" 1→module "sqs-production-dlq-redriver" {\n 2→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 3→\n 4→ name = "production-dlq-redriver"\n 5→ owner = "team-infra-platform"\n 6→\n 7→ availability_tier = 3\n 8→ enable_alarms = true\n 9→ datadog_alarms = true\n 10→ dlq_warn_threshold = 100\n 11→}\n 12→\n 13→\n 14→module "sqs_production_app_framework_messenger_app_custom_closer" {\n 15→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 16→\n 17→ name = "production-app-framework-messenger-app-custom-closer"\n 18→ owner = "team-infra-platform"\n 19→\n 20→ enable_alarms = true\n 21→ availability_tier = 3\n 22→ datadog_alarms = true\n 23→ dlq_warn_threshold = 100\n 24→ treat_missing_data_action = "notBreaching"\n 25→\n 26→ visibility_timeout_seconds = 60\n 27→ message_retention_seconds = 604800\n 28→ dlq_visibility_timeout_seconds = 60\n 29→ dlq_message_retention_seconds = 604800\n 30→ dlq_receive_count = 3\n 31→}\n 32→\n 33→module "sqs_production_app_store_app_package_install_health_check" {\n 34→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 35→\n 36→ name = "production-app-store-app-package-install-health-check"\n 37→ owner = "team-infra-platform"\n 38→\n 39→ enable_alarms = true\n 40→ availability_tier = 2\n 41→ datadog_alarms = true\n 42→ runbook_location = ""\n 43→ dlq_warn_threshold = 50\n 44→ dlq_page_threshold = 300\n 45→ treat_missing_data_action = "notBreaching"\n 46→}\n 47→\n 48→module "sqs_production_high_timeout_workflow_connector_actions_bot" {\n 49→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 50→\n 51→ name = "production-high-timeout-workflow-connector-actions-bot"\n 52→ owner = "team-infra-platform"\n 53→\n 54→ enable_alarms = true\n 55→ datadog_alarms = true\n 56→ availability_tier = 3\n 57→\n 58→ dlq_receive_count = 3\n 59→}\n 60→\n 61→module "sqs_production_shopify_installation_complete_update_created_via_partner" {\n 62→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 63→\n 64→ name = "production-shopify-installation-complete-update-created-via-partner"\n 65→ owner = "team-infra-platform"\n 66→\n 67→ enable_alarms = true\n 68→ datadog_alarms = true\n 69→ availability_tier = 3\n 70→\n 71→ visibility_timeout_seconds = 1200\n 72→ message_retention_seconds = 1209600\n 73→\n 74→ tags = {\n 75→ "skip-low-volume-check" = "true"\n 76→ }\n 77→}\n 78→\n 79→module "sqs_production_workflow_connector_actions" {\n 80→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 81→\n 82→ name = "production-workflow-connector-actions"\n 83→ owner = "team-infra-platform"\n 84→\n 85→ enable_alarms = true\n 86→ datadog_alarms = true\n 87→ availability_tier = 1\n 88→ runbook_location = ""\n 89→ dlq_warn_threshold = 1\n 90→ dlq_page_threshold = 20\n 91→ treat_missing_data_action = "notBreaching"\n 92→\n 93→ dlq_receive_count = 3\n 94→}\n 95→\n 96→module "sqs_production_workflow_connector_actions_bot" {\n 97→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 98→\n 99→ name = "production-workflow-connector-actions-bot"\n 100→ owner = "team-infra-platform"\n 101→\n 102→ enable_alarms = true\n 103→ datadog_alarms = true\n 104→ availability_tier = 3\n 105→ dlq_receive_count = 3\n 106→}\n 107→\n 108→module "sqs_production_app6_company_objects_update_workers" {\n 109→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 110→\n 111→ name = "production-app6-update-company-objects"\n 112→ owner = "team-infra-platform"\n 113→\n 114→ datadog_alarms = true\n 115→ enable_alarms = true\n 116→ availability_tier = 3\n 117→}\n 118→\n 119→module "sqs-production-conversation-snapshot-generator" {\n 120→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 121→\n 122→ name = "production-conversation-snapshot-generator"\n 123→ owner = "team-infra-platform"\n 124→ enable_alarms = true\n 125→ availability_tier = 3\n 126→ datadog_alarms = true\n 127→ runbook_location = "runbooks/misc/conversation-snapshot-generator.md"\n 128→ dlq_warn_threshold = 100\n 129→}\n 130→\n 131→module "sqs-production-dlq-purger" {\n 132→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 133→\n 134→ name = "production-dlq-purger"\n 135→ owner = "team-infra-platform"\n 136→ enable_alarms = true\n 137→ datadog_alarms = true\n 138→ availability_tier = 3\n 139→}\n 140→\n 141→module "sqs-production-legal-hold-s3-copy" {\n 142→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 143→\n 144→ name = "production-legal-hold-s3-copy"\n 145→ owner = "team-app-security"\n 146→ enable_alarms = false\n 147→ availability_tier = 3\n 148→}\n 149→\n 150→module "sqs-production-scim-role-processing" {\n 151→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 152→\n 153→ name = "production-scim-role-processing"\n 154→ owner = "team-app-security"\n 155→ enable_alarms = false\n 156→ availability_tier = 3\n 157→}\n 158→\n 159→module "sqs_production_ai_content_reingestion" {\n 160→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 161→\n 162→ name = "production-ai-content-reingestion"\n 163→ owner = "team-ml"\n 164→\n 165→ tags = {\n 166→ feature = "ai"\n 167→ service = "fin"\n 168→ stage = "production"\n 169→ }\n 170→}\n 171→\n 172→module "sqs-production-channels-broadcast-message" {\n 173→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 174→\n 175→ name = "production-channels-broadcast-message"\n 176→ owner = "team-infra-platform"\n 177→ enable_alarms = true\n 178→ availability_tier = 2\n 179→ runbook_location = "runbooks/misc/channels-broadcast-message.md"\n 180→}\n 181→\n 182→module "sqs_production_app_creation_create_example_articles" {\n 183→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 184→\n 185→ name = "production-app-creation-create-example-articles"\n 186→ owner = "team-self-serve"\n 187→}\n 188→\n 189→module "sqs_production_dp_shopify_import_worker" {\n 190→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 191→\n 192→ name = "production-dp-shopify-import-worker"\n 193→ owner = "team-data-foundations"\n 194→\n 195→ visibility_timeout_seconds = 300\n 196→\n 197→ dlq_receive_count = 4\n 198→}\n 199→\n 200→module "sqs_production_app_creation_fanout_worker" {\n 201→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 202→\n 203→ name = "production-app-creation-fanout-worker"\n 204→ owner = "team-infra-platform"\n 205→ enable_alarms = true\n 206→ datadog_alarms = true\n 207→ availability_tier = 3\n 208→ dlq_warn_threshold = 100\n 209→}\n 210→\n 211→module "sqs_production_dp_shopify_deletion_worker" {\n 212→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 213→\n 214→ name = "production-dp-shopify-deletion-worker"\n 215→ owner = "team-infra-platform"\n 216→\n 217→ enable_alarms = true\n 218→ datadog_alarms = true\n 219→ availability_tier = 3\n 220→ dlq_warn_threshold = 100\n 221→ treat_missing_data_action = "notBreaching"\n 222→\n 223→ visibility_timeout_seconds = 300\n 224→\n 225→ dlq_receive_count = 4\n 226→}\n 227→\n 228→module "sqs_production_app_creation_record_gtm_event" {\n 229→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 230→\n 231→ name = "production-app-creation-record-gtm-event"\n 232→ owner = "team-infra-platform"\n 233→ enable_alarms = true\n 234→ datadog_alarms = true\n 235→ availability_tier = 3\n 236→ dlq_warn_threshold = 10\n 237→}\n 238→\n 239→module "sqs_production_app_creation_create_user_from_admin" {\n 240→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 241→\n 242→ name = "production-app-creation-create-user-from-admin"\n 243→ owner = "team-infra-platform"\n 244→ enable_alarms = true\n 245→ datadog_alarms = true\n 246→ availability_tier = 3\n 247→ dlq_warn_threshold = 10\n 248→}\n 249→\n 250→module "sqs_production_app_creation_create_subscription" {\n 251→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 252→\n 253→ name = "production-app-creation-create-subscription"\n 254→ owner = "team-infra-platform"\n 255→ enable_alarms = true\n 256→ datadog_alarms = true\n 257→ availability_tier = 3\n 258→ runbook_location = "runbooks/team-self-serve/production-app-creation-create-subscription.md"\n 259→ dlq_warn_threshold = 10\n 260→\n 261→ visibility_timeout_seconds = 90\n 262→}\n 263→\n 264→module "sqs_production_setup_interactive_demo" {\n 265→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 266→\n 267→ visibility_timeout_seconds = 90\n 268→\n 269→ name = "production-setup-interactive-demo"\n 270→ owner = "team-infra-platform"\n 271→\n 272→ # Alarm configuration\n 273→ enable_alarms = true\n 274→ datadog_alarms = true\n 275→ availability_tier = 3\n 276→ runbook_location = "runbooks/team-self-serve/production-setup-interactive-demo-queue.md"\n 277→ dlq_warn_threshold = 10\n 278→ treat_missing_data_action = "notBreaching"\n 279→}\n 280→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01PPCcNiMWiSNkvfCDu9WXr3","session_id":"4313fba9-3a24-489a-ab5f-da4d75ad332e","uuid":"62c63111-540d-46ef-9414-a739966fad73"}
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  • 2025-09-26T04:29:16.0306164Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01MENmNzf6j3cqugEyXcBSvn","type":"tool_result","content":" 1→###########\n 2→# General #\n 3→###########\n 4→variable "availability_tier" {\n 5→ description = "How important is the queue. Can we tolerate hiccups?"\n 6→ type = number\n 7→ default = 3\n 8→\n 9→ validation {\n 10→ condition = var.availability_tier == 1 || var.availability_tier == 2 || var.availability_tier == 3\n 11→ error_message = "The availability_tier must be one of 1, 2, or 3"\n 12→ }\n 13→}\n 14→\n 15→variable "enable_alarms" {\n 16→ description = "Should this module create alarms?"\n 17→ type = bool\n 18→ default = false\n 19→\n 20→ validation {\n 21→ condition = !var.enable_alarms || (var.enable_alarms && var.availability_tier != null)\n 22→ error_message = "When enable_alarms is true, availability_tier must be set"\n 23→ }\n 24→}\n 25→\n 26→variable "datadog_alarms" {\n 27→ description = "Enable Datadog monitor for the SQS DLQ"\n 28→ type = bool\n 29→ default = false\n 30→}\n 31→\n 32→variable "datadog_warn_integration_name" {\n 33→ description = "Datadog integration name for warning notifications (e.g., '@slack-team-alerts'). Required when datadog_alarms is true."\n 34→ type = string\n 35→ default = null\n 36→\n 37→ validation {\n 38→ condition = !var.datadog_alarms || !var.enable_alarms || var.owner == "team-infra-platform" || var.datadog_warn_integration_name != null\n 39→ error_message = "datadog_warn_integration_name is required when datadog_alarms and enable_alarms are true and owner is not 'team-infra-platform'. Please provide your team's Datadog warning notification integration."\n 40→ }\n 41→}\n 42→\n 43→variable "datadog_page_integration_name" {\n 44→ description = "Datadog integration name for paging notifications (e.g., '@webhook-incident-io-team-name'). Required when datadog_alarms is true."\n 45→ type = string\n 46→ default = null\n 47→\n 48→ validation {\n 49→ condition = !var.datadog_alarms || !var.enable_alarms || var.owner == "team-infra-platform" || var.datadog_page_integration_name != null\n 50→ error_message = "datadog_page_integration_name is required when datadog_alarms and enable_alarms are true and owner is not 'team-infra-platform'. Please provide your team's Datadog paging notification integration."\n 51→ }\n 52→}\n 53→\n 54→variable "cloudwatch_page_topic_name" {\n 55→ description = "Name of the SNS topic to use for CloudWatch paging alerts"\n 56→ default = null\n 57→\n 58→ validation {\n 59→ condition = !var.enable_alarms || var.owner == "team-infra-platform" || var.cloudwatch_page_topic_name != null\n 60→ error_message = "cloudwatch_page_topic_name is required when enable_alarms is true and owner is not 'team-infra-platform'. Please provide the SNS topic name for your team's CloudWatch paging notifications."\n 61→ }\n 62→}\n 63→\n 64→variable "cloudwatch_warn_topic_name" {\n 65→ description = "Name of the SNS topic to use for CloudWatch warning alerts"\n 66→ default = null\n 67→\n 68→ validation {\n 69→ condition = !var.enable_alarms || var.owner == "team-infra-platform" || var.cloudwatch_warn_topic_name != null\n 70→ error_message = "cloudwatch_warn_topic_name is required when enable_alarms is true and owner is not 'team-infra-platform'. Please provide the SNS topic name for your team's CloudWatch warning notifications."\n 71→ }\n 72→}\n 73→\n 74→variable "name" {\n 75→ description = "SQS queue name"\n 76→ type = string\n 77→}\n 78→\n 79→variable "tags" {\n 80→ description = "Custom tags for the SQS queue"\n 81→ type = map(string)\n 82→ default = {}\n 83→}\n 84→\n 85→variable "owner" {\n 86→ description = "Team owner of the queue"\n 87→ type = string\n 88→\n 89→ validation {\n 90→ condition = can(regex("^[a-zA-Z0-9][a-zA-Z0-9-]*[a-zA-Z0-9]$", var.owner))\n 91→ error_message = "The owner value must contain only alphanumeric characters and hyphens, and cannot begin or end with a hyphen."\n 92→ }\n 93→}\n 94→\n 95→variable "fifo_queue" {\n 96→ description = "Set to true to configure the queue as FIFO"\n 97→ type = bool\n 98→ default = false\n 99→}\n 100→\n 101→#########\n 102→# Queue #\n 103→#########\n 104→variable "visibility_timeout_seconds" {\n 105→ description = "The visibility timeout for the queue"\n 106→ type = number\n 107→ default = 60\n 108→\n 109→ validation {\n 110→ condition = var.visibility_timeout_seconds >= 60 && var.visibility_timeout_seconds <= 43200\n 111→ error_message = "Intercom requires a visibility timeout of at least 60 seconds and at most 12 hours"\n 112→ }\n 113→}\n 114→\n 115→variable "message_retention_seconds" {\n 116→ description = "The number of seconds AWS retains the message (maximum 14 days)"\n 117→ type = number\n 118→ default = 1209600\n 119→\n 120→ validation {\n 121→ condition = var.message_retention_seconds <= 1209600\n 122→ error_message = "Message retention period cannot exceed 14 days (1209600 seconds)"\n 123→ }\n 124→}\n 125→\n 126→variable "delay_seconds" {\n 127→ description = "The time in seconds that the delivery of all messages in the queue will be delayed"\n 128→ type = number\n 129→ default = 0\n 130→}\n 131→\n 132→variable "receive_wait_time_seconds" {\n 133→ description = "The time for which a ReceiveMessage call will wait for a message to arrive (long polling) before returning"\n 134→ type = number\n 135→ default = 0\n 136→}\n 137→\n 138→variable "kms_master_key_id" {\n 139→ description = "The KMS id for server side encryption"\n 140→ type = string\n 141→ default = null\n 142→}\n 143→\n 144→variable "kms_data_key_reuse_period_seconds" {\n 145→ description = "How long SQS can use the key without talking to KMS"\n 146→ type = number\n 147→ default = null\n 148→}\n 149→\n 150→variable "content_based_deduplication" {\n 151→ description = "Enables content-based deduplication for FIFO queues."\n 152→ type = bool\n 153→ default = false\n 154→}\n 155→\n 156→variable "deduplication_scope" {\n 157→ description = "Specifies whether message deduplication occurs at the message group or queue level for FIFO queues."\n 158→ type = string\n 159→ default = null\n 160→}\n 161→\n 162→variable "fifo_throughput_limit" {\n 163→ description = "Specifies whether the FIFO queue throughput quota applies to the entire queue or per message group for FIFO queues."\n 164→ type = string\n 165→ default = null\n 166→}\n 167→\n 168→variable "sqs_managed_sse_enabled" {\n 169→ description = "Enables server-side encryption."\n 170→ type = bool\n 171→ default = true\n 172→}\n 173→\n 174→variable "policy" {\n 175→ description = "(Optional) SQS Queue policy"\n 176→ type = string\n 177→ default = null\n 178→}\n 179→\n 180→#######\n 181→# DLQ #\n 182→#######\n 183→variable "dlq_receive_count" {\n 184→ description = "How many times a message needs to fail before it is put in the DLQ"\n 185→ type = number\n 186→ default = 3\n 187→}\n 188→\n 189→variable "dlq_visibility_timeout_seconds" {\n 190→ description = "The visibility timeout for the queue"\n 191→ type = number\n 192→ default = 60\n 193→\n 194→ validation {\n 195→ condition = var.dlq_visibility_timeout_seconds >= 60 && var.dlq_visibility_timeout_seconds <= 43200\n 196→ error_message = "Intercom requires a visibility timeout of at least 60 seconds and at most 12 hours"\n 197→ }\n 198→}\n 199→\n 200→variable "dlq_message_retention_seconds" {\n 201→ description = "The number of seconds AWS retains the message (maximum 14 days)"\n 202→ type = number\n 203→ default = 1209600\n 204→\n 205→ validation {\n 206→ condition = var.dlq_message_retention_seconds <= 1209600\n 207→ error_message = "DLQ message retention period cannot exceed 14 days (1209600 seconds)"\n 208→ }\n 209→}\n 210→\n 211→variable "dlq_delay_seconds" {\n 212→ description = "The time in seconds that the delivery of all messages in the queue will be delayed"\n 213→ type = number\n 214→ default = 0\n 215→}\n 216→\n 217→variable "dlq_receive_wait_time_seconds" {\n 218→ description = "The time for which a ReceiveMessage call will wait for a message to arrive (long polling) before returning"\n 219→ type = number\n 220→ default = 0\n 221→}\n 222→\n 223→\n 224→###################\n 225→# Alarm Variables #\n 226→###################\n 227→variable "runbook_location" {\n 228→ description = "Where the runbook is stored"\n 229→ default = null\n 230→\n 231→ validation {\n 232→ condition = (var.availability_tier == 3 || var.enable_alarms == false) ? true : var.runbook_location != null\n 233→ error_message = "runbook_location must be provided when availability_tier is 1 or 2 and enable_alarms is true"\n 234→ }\n 235→}\n 236→variable "treat_missing_data_action" {\n 237→ description = "To specify how to treat missing data points when evaluating an alarm."\n 238→ default = "notBreaching"\n 239→}\n 240→\n 241→variable "datadog_renotify_interval" {\n 242→ description = "The number of minutes after the last notification before a monitor re-notifies on the current status. Only applies when using Datadog alarms."\n 243→ type = number\n 244→ default = 1440\n 245→}\n 246→\n 247→# Queue Age\n 248→variable "queue_age_warn_threshold" {\n 249→ description = "Concerning age for oldest message in queue. If not set, will use tier-based defaults"\n 250→ default = null\n 251→}\n 252→\n 253→variable "queue_age_warn_time_period" {\n 254→ description = "Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults"\n 255→ default = null\n 256→}\n 257→\n 258→variable "queue_age_page_threshold" {\n 259→ description = "Concerning age for oldest message in queue. If not set, will use tier-based defaults"\n 260→ default = null\n 261→}\n 262→\n 263→variable "queue_age_page_time_period" {\n 264→ description = "Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults"\n 265→ default = null\n 266→}\n 267→\n 268→variable "enable_queue_age_alarms" {\n 269→ description = "Enable queue age alarms. For tier 1/2 this creates both warn and page alarms, for tier 3 only warn alarms"\n 270→ type = bool\n 271→ default = false\n 272→}\n 273→\n 274→# DLQ Messages\n 275→variable "dlq_warn_threshold" {\n 276→ description = "Concerning number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults"\n 277→ default = null\n 278→}\n 279→\n 280→variable "dlq_page_threshold" {\n 281→ description = "Maximum number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults"\n 282→ default = null\n 283→}\n 284→\n 285→variable "dlq_time_period" {\n 286→ description = "Time period for evaluating DLQ size (seconds). If not set, will use tier-based defaults"\n 287→ default = null\n 288→}\n 289→\n 290→# Retention\n 291→variable "retention_limit_alarm_trigger" {\n 292→ description = "How soon before retention expires should we alarm? (in seconds). Default is 432000, 5 days"\n 293→ default = 432000\n 294→}\n 295→\n 296→variable "dlq_retention_limit_alarm_trigger" {\n 297→ description = "How soon before dlq retention expires should we alarm? (in seconds). Default is 432000, 5 days"\n 298→ default = 432000\n 299→}\n 300→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01PPCcNiMWiSNkvfCDu9WXr3","session_id":"4313fba9-3a24-489a-ab5f-da4d75ad332e","uuid":"3b9dcf6e-3c12-42f0-9ce8-50221227e59c"}
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    \n ### 🏗️ Terraform configuration\n- Queue Name: production-comment-creation-sqs-fanout\n- Source code: Configuration not found in this repository\n- DLQ Receive Count: 3 (max failures before DLQ - module default)\n- Availability Tier: 3 (workload importance: 1=critical, 2=important, 3=standard - module default)\n- DLQ Warn Threshold: null (module default - tier-based defaults would apply)\n- DLQ Page Threshold: null (module default - tier-based defaults would apply)\n
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  • 2025-09-26T04:30:20.4393214Z (10_DLQ Bot Claude Session.txt): "content": " 1→# frozen_string_literal: true\n 2→\n 3→# RESPONSIBLE_TEAM = "team-infra-platform"\n 4→\n 5→module WorkerResilience\n 6→ module CommonBusyErrors\n 7→\n 8→ DATABASE_ERRORS = [\n 9→ ActiveRecord::LockWaitTimeout,\n 10→ ActiveRecord::ConnectionNotEstablished,\n 11→ ActiveRecord::DatabaseConnectionError,\n 12→ ActiveRecord::ConnectionFailed,\n 13→ ActiveRecord::StatementInvalid,\n 14→ AdvisoryLock::MutexTimeoutError,\n 15→ ActiveRecord::AdapterTimeout\n 16→ ].freeze\n 17→\n 18→ ELASTICSEARCH_ERRORS = [\n 19→ ArticleService::Errors::IntersearchIndexingError,\n 20→ ReportingService::Commands::Reporting::AttributesDeleter::TooManyAttempts,\n 21→ UserService::Errors::TooManyRequestsError,\n 22→ Elasticsearch::Transport::Transport::Errors::TooManyRequests,\n 23→ ReportingService::Elasticsearch::Bulk::Errors::TooManyRequests,\n 24→ UserService::Errors::IngestionError,\n 25→ Elasticsearch::Transport::Transport::Errors::GatewayTimeout,\n 26→ Elasticsearch::Transport::Transport::ServerError,\n 27→ ReportingService::Evented::Private::Elasticsearch::TooManyAttempts\n 28→ ].freeze\n 29→\n 30→ NETWORK_ERRORS = [\n 31→ ::Faraday::TimeoutError,\n 32→ ExternalUnsubscribe::Errors::RecoverableError\n 33→ ].freeze\n 34→\n 35→ AWS_ERRORS = [\n 36→ UserAnalyticsService::KinesisProducer::BatchFailure,\n 37→ Aws::DynamoDB::Errors::InternalServerError,\n 38→ ].freeze\n 39→\n 40→ ALL_ERRORS = (\n 41→ AWS_ERRORS +\n 42→ DATABASE_ERRORS +\n 43→ ELASTICSEARCH_ERRORS +\n 44→ NETWORK_ERRORS\n 45→ ).freeze\n 46→\n 47→ end\n 48→end\n 49→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"
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  • 2025-09-26T04:30:23.8786032Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01R6QQ2QW4utLfrk6UM6yKwL","type":"tool_result","content":" 1→# frozen_string_literal: true\n 2→\n 3→module Sqs\n 4→ class CommentCreationSqsFanoutWorker\n 5→\n 6→ RESPONSIBLE_TEAM = "team-inbox"\n 7→\n 8→ include Intercom::SQS::Worker\n 9→\n 10→ METRIC_BASE = "CommentCreationSqsFanoutWorker"\n 11→ QUEUE = Rails.application.secrets.production_comment_creation_sqs_fanout\n 12→ # This delay was added to prevent the worker from doing work before data is replicated to the\n 13→ # database replicas.\n 14→ #\n 15→ # Before adding this delay a slow down in DB replication would create lots of weird, flakey\n 16→ # issues (conversation parts not appearing, conversations disappearing, etc).\n 17→ #\n 18→ # Note that this delay could be lower in practice (as replication on average does not take a\n 19→ # second), but SQS doesn't support sub-second delays.\n 20→ DELAY = 0.5 # seconds\n 21→\n 22→ worker_options(\n 23→ queue: QUEUE,\n 24→ metrics_namespace: METRIC_BASE,\n 25→ # The dlq_receive_count for this worker is 10. All jobs should finish within half an hour with\n 26→ # delayed retries. So the max delayed retries is 3 minutes.\n 27→ delayed_retry_ranges: { 1 => 1.minute..3.minutes },\n 28→ # Comments sometimes hit a timeout error that takes 5 minutes to trigger.\n 29→ # We prefer running the job multiple times in parallel over waiting for a long time.\n 30→ extend_visibility_timeout: false,\n 31→ continue_trace: true,\n 32→ include_common_busy_errors: true,\n 33→ max_allowed_queueing_time: MAX_ALLOWED_QUEUEING_TIME[:ten_seconds],\n 34→ max_allowed_queueing_time_paging: true,\n 35→ max_allowed_queueing_time_runbook_location: "runbooks/team-infra-platform/comment-creation-sqs-fanout-workers.md"\n 36→ )\n 37→\n 38→ def self.run_inline(data)\n 39→ new.perform(data.deep_stringify_keys)\n 40→ end\n 41→\n 42→ def self.enqueue(\n 43→ user:,\n 44→ conversation_part:,\n 45→ change_set:,\n 46→ cross_post: false,\n 47→ request_id: nil,\n 48→ email_history_metadata_id: nil,\n 49→ email_recipients: nil\n 50→ )\n 51→ params = {\n 52→ conversation_id: conversation_part.conversation_id,\n 53→ comment_id: conversation_part.id,\n 54→ user_id: user&.to_param,\n 55→ change_set: change_set.serialize,\n 56→ app_id: conversation_part.app_id,\n 57→ cross_post: cross_post,\n 58→ request_id: request_id,\n 59→ email_history_metadata_id: email_history_metadata_id,\n 60→ email_recipients: self.serialize_email_recipients(email_recipients),\n 61→ }\n 62→\n 63→ Metrics.timing("#{METRIC_BASE}.enqueue") do\n 64→ Rails.logger.info("#{METRIC_BASE} enqueue: comment_id=#{conversation_part.id} app_id=#{conversation_part.app_id}")\n 65→\n 66→ if should_process_inline?\n 67→ run_inline(params)\n 68→ else\n 69→ if self.no_delay_enabled?(conversation_part.app, conversation_part)\n 70→ params[:runtime_delay] = 0\n 71→ with_continue_trace(should_continue_trace?(conversation_part)).perform_delayed(0, params)\n 72→ else\n 73→ params[:runtime_delay] = DELAY\n 74→ with_continue_trace(should_continue_trace?(conversation_part)).perform_delayed(0, params)\n 75→ end\n 76→ end\n 77→\n 78→ Rails.logger.info("#{METRIC_BASE} enqueued: comment_id=#{conversation_part.id} app_id=#{conversation_part.app_id}")\n 79→ Metrics.increment("#{METRIC_BASE}.enqueue_success")\n 80→ end\n 81→ end\n 82→\n 83→ private_class_method def self.no_delay_enabled?(app, conversation_part)\n 84→ return true if Feature.enabled?(app, "comment-fanout-no-delay-force")\n 85→\n 86→ return false unless Feature.enabled?(app, "comment-fanout-no-delay-rollout")\n 87→\n 88→ key = "#{app.id}.#{conversation_part.id}"\n 89→ hash = Zlib.crc32(key)\n 90→ rollout_percentage = Feature.rollout_percentage('comment-fanout-no-delay-rollout')\n 91→\n 92→ (hash % 100) < rollout_percentage\n 93→ end\n 94→\n 95→ def self.perform_delayed(delay, params)\n 96→ return super(delay, params) if Rails.env =~ /production/ || inline_comment_worker_enabled?\n 97→\n 98→ Thread.current[:comment_creation_queue].push(params)\n 99→ end\n 100→\n 101→ def self.enable_inline_for_current_thread\n 102→ Thread.current[:enable_inline_comment_creation_worker] = true\n 103→ Thread.current[:comment_creation_queue] = Queue.new\n 104→ end\n 105→\n 106→ def self.inline_comment_worker_enabled?\n 107→ Thread.current[:enable_inline_comment_creation_worker] != false\n 108→ end\n 109→\n 110→ def self.disable_inline_for_current_thread\n 111→ Thread.current[:enable_inline_comment_creation_worker] = false\n 112→ Thread.current[:comment_creation_queue] = Queue.new\n 113→ end\n 114→\n 115→ def perform(parsed_message)\n 116→ tag_root_span(request_id: parsed_message["request_id"])\n 117→ Metrics.increment("#{METRIC_BASE}.dequeued_comment_creation_fanout")\n 118→ Metrics.timing("#{METRIC_BASE}.perform") do\n 119→ maybe_add_runtime_delay(parsed_message)\n 120→\n 121→ app_id = parsed_message.fetch("app_id")\n 122→ comment_id = parsed_message.fetch("comment_id").to_i\n 123→ user_id = parsed_message.fetch("user_id")\n 124→ serialized_email_recipients = parsed_message.fetch("email_recipients", nil)\n 125→\n 126→ app = App.find(app_id)\n 127→ comment = comment_by_id(comment_id, app_id)\n 128→ email_recipients = deserialize_recipients(serialized_email_recipients, app)\n 129→\n 130→ return if comment.nil?\n 131→\n 132→ change_set = ConversationMutations::ConversationChangeSet.deserialize(parsed_message.fetch("change_set", {}))\n 133→ user = user_by_id(app, user_id)\n 134→ conversation = conversation_by_comment(comment)\n 135→\n 136→ LifecycleHooks::Executor.execute(\n 137→ ConversationsService::LifecycleHooks::ConversationPartCreatedAsync,\n 138→ {\n 139→ app: app,\n 140→ conversation: conversation,\n 141→ conversation_part: comment,\n 142→ user: user,\n 143→ change_set: change_set,\n 144→ cross_post: parsed_message.fetch("cross_post", false),\n 145→ request_id: parsed_message.fetch("request_id", nil),\n 146→ email_history_metadata_id: parsed_message.fetch("email_history_metadata_id", nil),\n 147→ email_recipients: email_recipients,\n 148→ }\n 149→ )\n 150→ rescue ActiveRecord::RecordNotFound => e\n 151→ Rails.logger.info("conversation_parts.create_conversation_part.record_not_found", context: { error_message: e.message })\n 152→ raise e unless e.message.include?("Conversation is set as deleted")\n 153→ rescue StandardError => e\n 154→ Rails.logger.info("#{METRIC_BASE} error=#{e.class.name} message=#{e.message}")\n 155→ raise e\n 156→ end\n 157→ end\n 158→\n 159→ private def maybe_add_runtime_delay(parsed_message)\n 160→ return unless first_execution?\n 161→\n 162→ run_time_delay = parsed_message.fetch("runtime_delay", 0)\n 163→\n 164→ if run_time_delay > 0\n 165→ Metrics.increment("CommentCreationSqsFanoutWorker.sleeping", tags: { run_time_delay: run_time_delay })\n 166→\n 167→ # We don't want to slow down dev and test environments but we still want to exercise the\n 168→ # rest of the code in this method that's why we only skip the sleep\n 169→ sleep(run_time_delay) if !Rails.env.test? && !Rails.env.development?\n 170→ end\n 171→ end\n 172→\n 173→ private def comment_by_id(comment_id, _app_id)\n 174→ comment = AbstractShardedDatabase.pinned_to(role: :writing) do\n 175→ ConversationPartRetriever.find_maybe_deleted_by_id(comment_id)\n 176→ end\n 177→\n 178→ if comment.nil?\n 179→ Rails.logger.error("CommentCreationSqsFanoutWorker comment not found", context: {\n 180→ comment_id: comment_id,\n 181→ is_redrive: is_redrive\n 182→ })\n 183→ Metrics.increment("CommentCreationSqsFanoutWorker.comment_not_found")\n 184→\n 185→ raise ActiveRecord::RecordNotFound, "Could not find comment to fanout: #{comment_id}" unless is_redrive\n 186→ end\n 187→\n 188→ comment\n 189→ end\n 190→\n 191→ private def user_by_id(app, user_id)\n 192→ return if user_id.blank?\n 193→\n 194→ UserService::Users.find_user_without_exception(app: app, id: user_id.to_s, include_deleted_users: true)\n 195→ end\n 196→\n 197→ private def conversation_by_comment(comment)\n 198→ conversation = comment.maybe_deleted_conversation\n 199→\n 200→ if conversation.nil?\n 201→ Rails.logger.warn("#{METRIC_BASE} no conversation found for comment=#{comment.id} app_id=#{comment.app_id}. Raising error")\n 202→ Metrics.increment("#{METRIC_BASE}.conversation_not_found")\n 203→ raise ActiveRecord::RecordNotFound, "Could not find conversation to fanout comment: #{comment.id}"\n 204→ end\n 205→\n 206→ Metrics.increment("#{METRIC_BASE}.conversation_deleted") if conversation.deleted\n 207→ conversation\n 208→ end\n 209→\n 210→ private_class_method def self.should_continue_trace?(conversation_part)\n 211→ # Continue trace for the end-user parts that can trigger Fin OR\n 212→ # for Fin replies so that lifecycle hooks are part of the same trace to finish interaction in the Messenger\n 213→ conversation_part.by_user? || conversation_part.is_fin_part?\n 214→ end\n 215→\n 216→ private_class_method def self.should_process_inline?\n 217→ inline_comment_worker_enabled? && (Rails.env.test? || Rails.env.development?)\n 218→ end\n 219→\n 220→ private_class_method def self.serialize_email_recipients(email_recipients)\n 221→ start_method_span do\n 222→ return nil if email_recipients.nil?\n 223→\n 224→ {\n 225→ to: email_recipients[:to].map(&:to_param),\n 226→ cc: email_recipients[:cc].map(&:to_param),\n 227→ bcc: email_recipients[:bcc].map(&:to_param)\n 228→ }\n 229→ end\n 230→ end\n 231→\n 232→ private def deserialize_recipients(serialized_email_recipients, app)\n 233→ start_method_span do\n 234→ return nil if serialized_email_recipients.nil?\n 235→\n 236→ user_ids = serialized_email_recipients.values.flatten.uniq\n 237→ active_users_by_id = ::UserService::Users.find_all_users_by_id(app: app, ids: user_ids).index_by(&:to_param)\n 238→ deleted_users_by_id = ::UserService::Users.find_all_users_by_id(app: app, ids: user_ids, scope: 'deleted').index_by(&:to_param)\n 239→ users_by_id = active_users_by_id.merge(deleted_users_by_id)\n 240→\n 241→ Rails.logger.info("#{METRIC_BASE} email_recipients", context: {\n 242→ recipients: {\n 243→ to: serialized_email_recipients.fetch("to", []),\n 244→ cc: serialized_email_recipients.fetch("cc", []),\n 245→ bcc: serialized_email_recipients.fetch("bcc", [])\n 246→ }\n 247→ })\n 248→ Metrics.increment("#{METRIC_BASE}.email_recipients_to_ids") if serialized_email_recipients.fetch("to", []).empty?\n 249→ {\n 250→ to: serialized_email_recipients.fetch("to", []).map { |id| users_by_id.fetch(id) },\n 251→ cc: serialized_email_recipients.fetch("cc", []).map { |id| users_by_id.fetch(id) },\n 252→ bcc: serialized_email_recipients.fetch("bcc", []).map { |id| users_by_id.fetch(id) }\n 253→ }.with_indifferent_access\n 254→ end\n 255→ end\n 256→\n 257→ end\n 258→end\n 259→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01ELCFmpmj5pRhsmTRLJwpTq","session_id":"4313fba9-3a24-489a-ab5f-da4d75ad332e","uuid":"4fe402d9-8d9b-44b6-9b6b-f1db0267b608"}
  • 2025-09-26T04:30:31.0800680Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T04:30:31.0808151Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T04:30:31.0812794Z (10_DLQ Bot Claude Session.txt): "text": "### 🤷 No Fix Suggested\n\nAnalysis: ActiveRecord::RecordNotFound on missing conversations during comment fanout processing\nReason: Error is internal business logic issue, not transient external system error - requires conversation deletion handling similar to existing comment deletion logic"
  • 2025-09-26T04:30:31.0815214Z (10_DLQ Bot Claude Session.txt): }
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  • 2025-09-26T04:30:38.3466650Z (10_DLQ Bot Claude Session.txt): "command": "gh issue comment 366 --body "✅ All Phases Complete\n\n### 🏁 Investigation Summary\nSolution Architect Assessment: No automated fix suggested - requires business logic enhancement for conversation deletion handling similar to existing comment deletion logic.\n\nNext Steps: \n- Manual investigation by team-inbox required\n- Consider implementing conversation deletion handling similar to line 150 comment deletion logic \n\n🏷️ Adding investigation complete label..."",
  • 2025-09-26T04:30:38.3468558Z (10_DLQ Bot Claude Session.txt): "description": "Update GitHub with final phase completion"
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  • 2025-09-26T04:30:40.4811997Z (10_DLQ Bot Claude Session.txt): "type": "tool_result",
  • 2025-09-26T04:30:40.4813090Z (10_DLQ Bot Claude Session.txt): "content": "https://github.com/intercom/intercom-bot-test/issues/366#issuecomment-3336739528",
  • 2025-09-26T04:30:40.4820578Z (10_DLQ Bot Claude Session.txt): "is_error": false
  • 2025-09-26T04:30:40.4821281Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:30:40.4822925Z (10_DLQ Bot Claude Session.txt): ]
  • 2025-09-26T04:30:40.4823264Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:30:40.4823618Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": null,
  • 2025-09-26T04:30:40.4824452Z (10_DLQ Bot Claude Session.txt): "session_id": "4313fba9-3a24-489a-ab5f-da4d75ad332e",
  • 2025-09-26T04:30:40.4825050Z (10_DLQ Bot Claude Session.txt): "uuid": "7bc19c23-ef09-42fc-8850-f05a0a0fd8dd"
  • 2025-09-26T04:30:40.4825844Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:30:44.5134970Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:30:44.5135738Z (10_DLQ Bot Claude Session.txt): "type": "assistant",
  • 2025-09-26T04:30:44.5137124Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T04:30:44.5137514Z (10_DLQ Bot Claude Session.txt): "id": "msg_01QB5K14VGKq58BgmwfAnso2",
  • 2025-09-26T04:30:44.5138006Z (10_DLQ Bot Claude Session.txt): "type": "message",
  • 2025-09-26T04:30:44.5138385Z (10_DLQ Bot Claude Session.txt): "role": "assistant",
  • 2025-09-26T04:30:44.5138809Z (10_DLQ Bot Claude Session.txt): "model": "claude-sonnet-4-20250514",
  • 2025-09-26T04:30:44.5139295Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T04:30:44.5139677Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:30:44.5140000Z (10_DLQ Bot Claude Session.txt): "type": "tool_use",
  • 2025-09-26T04:30:44.5140445Z (10_DLQ Bot Claude Session.txt): "id": "toolu_01BJ6GV15xjz5FGs2xpZX4ju",
  • 2025-09-26T04:30:44.5140934Z (10_DLQ Bot Claude Session.txt): "name": "Bash",
  • 2025-09-26T04:30:44.5141303Z (10_DLQ Bot Claude Session.txt): "input": {
  • 2025-09-26T04:30:44.5141824Z (10_DLQ Bot Claude Session.txt): "command": "gh issue edit 366 --add-label dlqbot-has-investigation",
  • 2025-09-26T04:30:44.5142609Z (10_DLQ Bot Claude Session.txt): "description": "Apply successful investigation completion label"
  • 2025-09-26T04:30:44.5143214Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:30:44.5143518Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:30:44.5143834Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T04:30:44.5144444Z (10_DLQ Bot Claude Session.txt): "stop_reason": null,
  • 2025-09-26T04:30:44.5144864Z (10_DLQ Bot Claude Session.txt): "stop_sequence": null,
  • 2025-09-26T04:30:44.5145252Z (10_DLQ Bot Claude Session.txt): "usage": {
  • 2025-09-26T04:30:44.5145594Z (10_DLQ Bot Claude Session.txt): "input_tokens": 0,
  • 2025-09-26T04:30:44.5146015Z (10_DLQ Bot Claude Session.txt): "cache_creation_input_tokens": 213,
  • 2025-09-26T04:30:44.5146507Z (10_DLQ Bot Claude Session.txt): "cache_read_input_tokens": 45658,
  • 2025-09-26T04:30:44.5146968Z (10_DLQ Bot Claude Session.txt): "cache_creation": {
  • 2025-09-26T04:30:44.5147398Z (10_DLQ Bot Claude Session.txt): "ephemeral_5m_input_tokens": 213,
  • 2025-09-26T04:30:44.5147900Z (10_DLQ Bot Claude Session.txt): "ephemeral_1h_input_tokens": 0
  • 2025-09-26T04:30:44.5148328Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:30:44.5148661Z (10_DLQ Bot Claude Session.txt): "output_tokens": 25,
  • 2025-09-26T04:30:44.5149090Z (10_DLQ Bot Claude Session.txt): "service_tier": "standard"
  • 2025-09-26T04:30:44.5149521Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:30:44.5149826Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:30:44.5150152Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": null,
  • 2025-09-26T04:30:44.5150650Z (10_DLQ Bot Claude Session.txt): "session_id": "4313fba9-3a24-489a-ab5f-da4d75ad332e",
  • 2025-09-26T04:30:44.5151206Z (10_DLQ Bot Claude Session.txt): "uuid": "38a0df72-3205-4322-a161-2d2370cfb896"
  • 2025-09-26T04:30:44.5151682Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:30:47.0071354Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:30:47.0074851Z (10_DLQ Bot Claude Session.txt): "type": "user",
  • 2025-09-26T04:30:47.0075242Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T04:30:47.0075590Z (10_DLQ Bot Claude Session.txt): "role": "user",
  • 2025-09-26T04:30:47.0075922Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T04:30:47.0076258Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:30:47.0076626Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01BJ6GV15xjz5FGs2xpZX4ju",
  • 2025-09-26T04:30:47.0077100Z (10_DLQ Bot Claude Session.txt): "type": "tool_result",
  • 2025-09-26T04:30:47.0077653Z (10_DLQ Bot Claude Session.txt): "content": "https://github.com/intercom/intercom-bot-test/issues/366",
  • 2025-09-26T04:30:47.0078636Z (10_DLQ Bot Claude Session.txt): "is_error": false
  • 2025-09-26T04:30:47.0079015Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:30:47.0079356Z (10_DLQ Bot Claude Session.txt): ]
  • 2025-09-26T04:30:47.0080415Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:30:47.0080740Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": null,
  • 2025-09-26T04:30:47.0081240Z (10_DLQ Bot Claude Session.txt): "session_id": "4313fba9-3a24-489a-ab5f-da4d75ad332e",
  • 2025-09-26T04:30:47.0081802Z (10_DLQ Bot Claude Session.txt): "uuid": "6df2317d-ce19-43b6-969f-423a8c4401e6"
  • 2025-09-26T04:30:47.0082272Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:31:10.7060396Z (10_DLQ Bot Claude Session.txt): {"type":"assistant","message":{"id":"msg_01S8Ng6PEE9FhuwterRZhzAi","type":"message","role":"assistant","model":"claude-sonnet-4-20250514","content":[{"type":"text","text":"\nNow I need to generate the final output using the success_template_output as specified in the protocol. Let me extract all the required information:\n\nBase Queue Name: production-comment-creation-sqs-fanout \nInvestigation Start: Sep 2 2025, 02:50:31 UTC\nInvestigation End: Sep 2 2025, 06:50:31 UTC \nMessages in DLQ: 12.0\nApp Stage: intercom-production-comment-creation-fanout-workers (from telemetry findings for Muster URL)\n\nI need to format this using the success template with all specialist findings included.\n\n\n## 🔍 DLQ Investigation Results\n\nQueue: production-comment-creation-sqs-fanout \nMuster URL: https://muster.intercom.io/clusters/intercom-production-comment-creation-fanout-workers\nInvestigation Window: Sep 2 2025, 02:50:31 UTC to Sep 2 2025, 06:50:31 UTC \nMessages in DLQ: 12.0\n\n### 🤷 No Fix Suggested\n\nAnalysis: ActiveRecord::RecordNotFound on missing conversations during comment fanout processing\nReason: Error is internal business logic issue, not transient external system error - requires conversation deletion handling similar to existing comment deletion logic\n\n## 🐝 Honeycomb Investigation \n- App Stage: intercom-production-comment-creation-fanout-workers\n- Upstream source: intercom-production-web-graviton\n- DLQ Errors identified \n - ActiveRecord::RecordNotFound with 10 total errors\n - https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/yr2uDstcafG\n- Detailed Trace: https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\n- Error Timeline for example message: https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/dFqRymdZDBE \n- Stack Trace\n - Worker Class: Sqs::CommentCreationSqsFanoutWorker\n - Error location: comment_creation_sqs_fanout_worker.rb:203 in 'conversation_by_comment' method\n - Query link: https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/CS8wBKhRzxf\n\n
    \n ### ⚙️ Worker Options\n- Worker Class: Sqs::CommentCreationSqsFanoutWorker\n- File Path: app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- GitHub Link: https://github.com/intercom/intercom/blob/master/app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- Queue: Rails.application.secrets.production_comment_creation_sqs_fanout\n- Busy Errors: Not configured\n- Include Common Busy Errors: true \n- Delayed Retry Ranges: { 1 => 1.minute..3.minutes }\n- Responsible Team: team-inbox\n
    \n\n
    \n ### 🔀 Execution flow and error handling\n\nThe worker processes comment creation fanout messages with this flow:\n\nEntry Point: perform(parsed_message) extracts comment_id, app_id, user_id and calls:\n1. comment_by_id(comment_id, app_id) - retrieves comment from sharded database via ConversationPartRetriever.find_maybe_deleted_by_id\n2. conversation_by_comment(comment) - LINE 203 ERROR SOURCE - retrieves conversation via comment.maybe_deleted_conversation\n3. LifecycleHooks::Executor.execute - executes async conversation lifecycle hooks\n\nError Handling Patterns:\n- ActiveRecord::RecordNotFound: Caught at line 150, logs and re-raises unless message contains "Conversation is set as deleted"\n- Missing comment: Raises ActiveRecord::RecordNotFound with message "Could not find comment to fanout: #{comment_id}" (unless redrive)\n- Missing conversation: At line 203, raises ActiveRecord::RecordNotFound with message "Could not find conversation to fanout comment: #{comment.id}"\n\nExternal Service Interactions:\n- Database: Sharded database via AbstractShardedDatabase.pinned_to(role: :writing) for comment retrieval\n- UserService: UserService::Users.find_user_without_exception and find_all_users_by_id for user lookups\n- LifecycleHooks: Executes ConversationsService::LifecycleHooks::ConversationPartCreatedAsync for downstream processing\n\nRisk Indicators from Comments:\n- Lines 12-19: Added 0.5s delay to prevent issues from slow DB replication creating "lots of weird, flakey issues (conversation parts not appearing, conversations disappearing, etc)"\n- Line 30: extend_visibility_timeout: false - prefers running jobs multiple times in parallel over waiting for long timeouts (comments timeout can take 5 minutes)\n- Line 185: Special handling for redrive scenarios - doesn't raise error for missing comments on redrive\n
    \n\n
    \n ### 🏗️ Terraform configuration\n- Queue Name: production-comment-creation-sqs-fanout\n- Source code: Configuration not found in this repository\n- DLQ Receive Count: 3 (max failures before DLQ - module default)\n- Availability Tier: 3 (workload importance: 1=critical, 2=important, 3=standard - module default)\n- DLQ Warn Threshold: null (module default - tier-based defaults would apply)\n- DLQ Page Threshold: null (module default - tier-based defaults would apply)\n
    "}],"stop_reason":null,"stop_sequence":null,"usage":{"input_tokens":0,"cache_creation_input_tokens":120,"cache_read_input_tokens":45871,"cache_creation":{"ephemeral_5m_input_tokens":120,"ephemeral_1h_input_tokens":0},"output_tokens":5,"service_tier":"standard"}},"parent_tool_use_id":null,"session_id":"4313fba9-3a24-489a-ab5f-da4d75ad332e","uuid":"28ee1798-e8ce-425f-a1ec-bb28f79ed2f2"}
  • 2025-09-26T04:31:10.7307500Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T04:31:10.7309055Z (10_DLQ Bot Claude Session.txt): "type": "result",
  • 2025-09-26T04:31:10.7309480Z (10_DLQ Bot Claude Session.txt): "subtype": "success",
  • 2025-09-26T04:31:10.7309892Z (10_DLQ Bot Claude Session.txt): "is_error": false,
  • 2025-09-26T04:31:10.7310282Z (10_DLQ Bot Claude Session.txt): "duration_ms": 550525,
  • 2025-09-26T04:31:10.7310696Z (10_DLQ Bot Claude Session.txt): "duration_api_ms": 525633,
  • 2025-09-26T04:31:10.7311130Z (10_DLQ Bot Claude Session.txt): "num_turns": 36,
  • 2025-09-26T04:31:10.7395005Z (10_DLQ Bot Claude Session.txt): "result": "\nNow I need to generate the final output using the success_template_output as specified in the protocol. Let me extract all the required information:\n\nBase Queue Name: production-comment-creation-sqs-fanout \nInvestigation Start: Sep 2 2025, 02:50:31 UTC\nInvestigation End: Sep 2 2025, 06:50:31 UTC \nMessages in DLQ: 12.0\nApp Stage: intercom-production-comment-creation-fanout-workers (from telemetry findings for Muster URL)\n\nI need to format this using the success template with all specialist findings included.\n\n\n## 🔍 DLQ Investigation Results\n\nQueue: production-comment-creation-sqs-fanout \nMuster URL: https://muster.intercom.io/clusters/intercom-production-comment-creation-fanout-workers\n**Investigation Window**: Sep 2 2025, 02:50:31 UTC to Sep 2 2025, 06:50:31 UTC \nMessages in DLQ: 12.0\n\n### 🤷 No Fix Suggested\n\nAnalysis: ActiveRecord::RecordNotFound on missing conversations during comment fanout processing\nReason: Error is internal business logic issue, not transient external system error - requires conversation deletion handling similar to existing comment deletion logic\n\n## 🐝 Honeycomb Investigation \n- App Stage: intercom-production-comment-creation-fanout-workers\n- Upstream source: intercom-production-web-graviton\n- DLQ Errors identified \n - ActiveRecord::RecordNotFound with 10 total errors\n - https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/yr2uDstcafG\n- Detailed Trace: https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\n- Error Timeline for example message: https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/dFqRymdZDBE \n- Stack Trace\n - Worker Class: Sqs::CommentCreationSqsFanoutWorker\n - Error location: comment_creation_sqs_fanout_worker.rb:203 in 'conversation_by_comment' method\n - Query link: https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/CS8wBKhRzxf\n\n
    \n ### ⚙️ Worker Options\n- Worker Class: Sqs::CommentCreationSqsFanoutWorker\n- File Path: app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- GitHub Link: https://github.com/intercom/intercom/blob/master/app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- Queue: Rails.application.secrets.production_comment_creation_sqs_fanout\n- Busy Errors: Not configured\n- Include Common Busy Errors: true \n- Delayed Retry Ranges: { 1 => 1.minute..3.minutes }\n- Responsible Team: team-inbox\n
    \n\n
    \n ### 🔀 Execution flow and error handling\n\nThe worker processes comment creation fanout messages with this flow:\n\nEntry Point: perform(parsed_message) extracts comment_id, app_id, user_id and calls:\n1. comment_by_id(comment_id, app_id) - retrieves comment from sharded database via ConversationPartRetriever.find_maybe_deleted_by_id\n2. conversation_by_comment(comment) - LINE 203 ERROR SOURCE - retrieves conversation via comment.maybe_deleted_conversation\n3. LifecycleHooks::Executor.execute - executes async conversation lifecycle hooks\n\nError Handling Patterns:\n- ActiveRecord::RecordNotFound: Caught at line 150, logs and re-raises unless message contains "Conversation is set as deleted"\n- Missing comment: Raises ActiveRecord::RecordNotFound with message "Could not find comment to fanout: #{comment_id}" (unless redrive)\n- Missing conversation: At line 203, raises ActiveRecord::RecordNotFound with message "Could not find conversation to fanout comment: #{comment.id}"\n\nExternal Service Interactions:\n- Database: Sharded database via AbstractShardedDatabase.pinned_to(role: :writing) for comment retrieval\n- UserService: UserService::Users.find_user_without_exception and find_all_users_by_id for user lookups\n- LifecycleHooks: Executes ConversationsService::LifecycleHooks::ConversationPartCreatedAsync for downstream processing\n\nRisk Indicators from Comments:\n- Lines 12-19: Added 0.5s delay to prevent issues from slow DB replication creating "lots of weird, flakey issues (conversation parts not appearing, conversations disappearing, etc)"\n- Line 30: extend_visibility_timeout: false - prefers running jobs multiple times in parallel over waiting for long timeouts (comments timeout can take 5 minutes)\n- Line 185: Special handling for redrive scenarios - doesn't raise error for missing comments on redrive\n
    \n\n
    \n ### 🏗️ Terraform configuration\n- Queue Name: production-comment-creation-sqs-fanout\n- Source code: Configuration not found in this repository\n- DLQ Receive Count: 3 (max failures before DLQ - module default)\n- Availability Tier: 3 (workload importance: 1=critical, 2=important, 3=standard - module default)\n- DLQ Warn Threshold: null (module default - tier-based defaults would apply)\n- DLQ Page Threshold: null (module default - tier-based defaults would apply)\n
    ",
  • 2025-09-26T04:31:10.7453562Z (10_DLQ Bot Claude Session.txt): "session_id": "4313fba9-3a24-489a-ab5f-da4d75ad332e",
  • 2025-09-26T04:31:10.7458942Z (10_DLQ Bot Claude Session.txt): "total_cost_usd": 0.9676508500000001,
  • 2025-09-26T04:31:10.7459406Z (10_DLQ Bot Claude Session.txt): "usage": {
  • 2025-09-26T04:31:10.7459730Z (10_DLQ Bot Claude Session.txt): "input_tokens": 57,
  • 2025-09-26T04:31:10.7460103Z (10_DLQ Bot Claude Session.txt): "cache_creation_input_tokens": 45991,
  • 2025-09-26T04:31:10.7460564Z (10_DLQ Bot Claude Session.txt): "cache_read_input_tokens": 629356,
  • 2025-09-26T04:31:10.7461008Z (10_DLQ Bot Claude Session.txt): "output_tokens": 4966,
  • 2025-09-26T04:31:10.7461415Z (10_DLQ Bot Claude Session.txt): "server_tool_use": {
  • 2025-09-26T04:31:10.7461802Z (10_DLQ Bot Claude Session.txt): "web_search_requests": 0
  • 2025-09-26T04:31:10.7462195Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:31:10.7462515Z (10_DLQ Bot Claude Session.txt): "service_tier": "standard",
  • 2025-09-26T04:31:10.7462921Z (10_DLQ Bot Claude Session.txt): "cache_creation": {
  • 2025-09-26T04:31:10.7463310Z (10_DLQ Bot Claude Session.txt): "ephemeral_1h_input_tokens": 0,
  • 2025-09-26T04:31:10.7463780Z (10_DLQ Bot Claude Session.txt): "ephemeral_5m_input_tokens": 45991
  • 2025-09-26T04:31:10.7464426Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:31:10.7464715Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:31:10.7465005Z (10_DLQ Bot Claude Session.txt): "modelUsage": {
  • 2025-09-26T04:31:10.7465348Z (10_DLQ Bot Claude Session.txt): "claude-3-5-haiku-20241022": {
  • 2025-09-26T04:31:10.7465988Z (10_DLQ Bot Claude Session.txt): "inputTokens": 11015,
  • 2025-09-26T04:31:10.7466376Z (10_DLQ Bot Claude Session.txt): "outputTokens": 378,
  • 2025-09-26T04:31:10.7466766Z (10_DLQ Bot Claude Session.txt): "cacheReadInputTokens": 0,
  • 2025-09-26T04:31:10.7467185Z (10_DLQ Bot Claude Session.txt): "cacheCreationInputTokens": 0,
  • 2025-09-26T04:31:10.7467615Z (10_DLQ Bot Claude Session.txt): "webSearchRequests": 0,
  • 2025-09-26T04:31:10.7468007Z (10_DLQ Bot Claude Session.txt): "costUSD": 0.010324
  • 2025-09-26T04:31:10.7468351Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:31:10.7468657Z (10_DLQ Bot Claude Session.txt): "claude-sonnet-4-20250514": {
  • 2025-09-26T04:31:10.7469058Z (10_DLQ Bot Claude Session.txt): "inputTokens": 182,
  • 2025-09-26T04:31:10.7469416Z (10_DLQ Bot Claude Session.txt): "outputTokens": 12709,
  • 2025-09-26T04:31:10.7469831Z (10_DLQ Bot Claude Session.txt): "cacheReadInputTokens": 1106707,
  • 2025-09-26T04:31:10.7470291Z (10_DLQ Bot Claude Session.txt): "cacheCreationInputTokens": 115769,
  • 2025-09-26T04:31:10.7470740Z (10_DLQ Bot Claude Session.txt): "webSearchRequests": 0,
  • 2025-09-26T04:31:10.7471127Z (10_DLQ Bot Claude Session.txt): "costUSD": 0.9573268500000002
  • 2025-09-26T04:31:10.7471521Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:31:10.7471818Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T04:31:10.7472125Z (10_DLQ Bot Claude Session.txt): "permission_denials": [],
  • 2025-09-26T04:31:10.7472536Z (10_DLQ Bot Claude Session.txt): "uuid": "3cea2a16-d088-42a8-b308-cc78cd535af8"
  • 2025-09-26T04:31:10.7472971Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T04:31:10.9495424Z (10_DLQ Bot Claude Session.txt): Log saved to /home/runner/work/_temp/claude-execution-output.json
  • 2025-09-26T04:31:10.9595392Z (10_DLQ Bot Claude Session.txt): ##[group]Run # Try to format the turns, but if it fails, dump the raw JSON
  • 2025-09-26T04:31:10.9595869Z (10_DLQ Bot Claude Session.txt): �[36;1m# Try to format the turns, but if it fails, dump the raw JSON�[0m
  • 2025-09-26T04:31:10.9596830Z (10_DLQ Bot Claude Session.txt): �[36;1mif bun run /home/runner/work/_actions/anthropics/claude-code-action/v1/src/entrypoints/format-turns.ts "/home/runner/work/_temp/claude-execution-output.json" >> $GITHUB_STEP_SUMMARY 2>/dev/null; then�[0m
  • 2025-09-26T04:31:10.9597770Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Successfully formatted Claude Code report"�[0m
  • 2025-09-26T04:31:10.9598089Z (10_DLQ Bot Claude Session.txt): �[36;1melse�[0m
  • 2025-09-26T04:31:10.9598408Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "## Claude Code Report (Raw Output)" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T04:31:10.9598787Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T04:31:10.9599229Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Failed to format output (please report). Here's the raw JSON:" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T04:31:10.9599683Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T04:31:10.9599978Z (10_DLQ Bot Claude Session.txt): �[36;1m echo '```json' >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T04:31:10.9600440Z (10_DLQ Bot Claude Session.txt): �[36;1m cat "/home/runner/work/_temp/claude-execution-output.json" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T04:31:10.9600890Z (10_DLQ Bot Claude Session.txt): �[36;1m echo '```' >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T04:31:10.9601157Z (10_DLQ Bot Claude Session.txt): �[36;1mfi�[0m
  • 2025-09-26T04:31:10.9635391Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T04:31:10.9635945Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:31:10.9636335Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:31:10.9636755Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:31:10.9637647Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:31:10.9637930Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:31:10.9638161Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:31:11.0035092Z (10_DLQ Bot Claude Session.txt): Successfully formatted Claude Code report
  • 2025-09-26T04:31:11.0373783Z (10_DLQ Bot Claude Session.txt): ##[group]Run curl -L \
  • 2025-09-26T04:31:11.0374040Z (10_DLQ Bot Claude Session.txt): �[36;1mcurl -L \�[0m
  • 2025-09-26T04:31:11.0374518Z (10_DLQ Bot Claude Session.txt): �[36;1m -X DELETE \�[0m
  • 2025-09-26T04:31:11.0374813Z (10_DLQ Bot Claude Session.txt): �[36;1m -H "Accept: application/vnd.github+json" \�[0m
  • 2025-09-26T04:31:11.0375366Z (10_DLQ Bot Claude Session.txt): �[36;1m -H "Authorization: ***" \�[0m
  • 2025-09-26T04:31:11.0375681Z (10_DLQ Bot Claude Session.txt): �[36;1m -H "X-GitHub-Api-Version: 2022-11-28" \�[0m
  • 2025-09-26T04:31:11.0376078Z (10_DLQ Bot Claude Session.txt): �[36;1m ${GITHUB_API_URL:-https://api.github.com}/installation/token�[0m
  • 2025-09-26T04:31:11.0408557Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T04:31:11.0408898Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T04:31:11.0409209Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T04:31:11.0409604Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T04:31:11.0410494Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T04:31:11.0410771Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T04:31:11.0411016Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T04:31:11.0515347Z (10_DLQ Bot Claude Session.txt): % Total % Received % Xferd Average Speed Time Time Time Current
  • 2025-09-26T04:31:11.0516068Z (10_DLQ Bot Claude Session.txt): Dload Upload Total Spent Left Speed
  • 2025-09-26T04:31:11.0516467Z (10_DLQ Bot Claude Session.txt): 2025-09-26T04:31:11.2007639Z 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
  • 2025-09-26T04:31:11.2009622Z (10_DLQ Bot Claude Session.txt): 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
  • 2025-09-26T04:31:11.2257584Z (18_Post DLQ Bot Claude Session.txt): Post job cleanup.
  • 2025-09-26T04:31:11.5869428Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git version
  • 2025-09-26T04:31:11.5911012Z (19_Post Checkout Infrastructure Repository.txt): git version 2.51.0
  • 2025-09-26T04:31:11.5959044Z (19_Post Checkout Infrastructure Repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/56efc455-03fc-4e5d-b048-fc43602c17fe' before making global git config changes
  • 2025-09-26T04:31:11.5960741Z (19_Post Checkout Infrastructure Repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T04:31:11.5966658Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure
  • 2025-09-26T04:31:11.6021395Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T04:31:11.6052819Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T04:31:11.6330873Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T04:31:11.6358045Z (19_Post Checkout Infrastructure Repository.txt): http.https://github.com/.extraheader
  • 2025-09-26T04:31:11.6371175Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --unset-all http.https://github.com/.extraheader
  • 2025-09-26T04:31:11.6405846Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
  • 2025-09-26T04:31:11.7789849Z (20_Post Checkout repository.txt): [command]/usr/bin/git version
  • 2025-09-26T04:31:11.7831612Z (20_Post Checkout repository.txt): git version 2.51.0
  • 2025-09-26T04:31:11.7878236Z (20_Post Checkout repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/444f8aac-a015-4cf9-aea3-4cef6303bebe' before making global git config changes
  • 2025-09-26T04:31:11.7881432Z (20_Post Checkout repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T04:31:11.7885322Z (20_Post Checkout repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T04:31:11.7933991Z (20_Post Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T04:31:11.7970163Z (20_Post Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T04:31:11.8248072Z (20_Post Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T04:31:11.8284916Z (20_Post Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
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