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Created September 26, 2025 03:37
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Workflow timeline analysis for GitHub Actions run #18026963086
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workflow-analysis-18026963086.md

Workflow Analysis: Run #18026963086

Status: ⚠️ UNKNOWN Run URL: https://github.com/intercom/intercom-bot-test/actions/runs/18026963086 Issue: #362

🏃 Workflow Overview

Run ID: 18026963086 Status: ⚠️ UNKNOWN Analysis Generated: 2025-09-26 04:37:36 +0100

📋 GitHub Issue Context

Title: DLQ Investigation: production-comment-creation-sqs-fanout - us

Body:

**DLQ Alarm - Production Comment Creation Sqs Fanout**

Base Queue: production-comment-creation-sqs-fanout
DLQ Queue: production-comment-creation-sqs-fanout-dlq
Region: us
Messages in DLQ: 12.0
Alarm triggered at: Sep 2 2025, 06:50:31 UTC
Alarm timestamp (Unix): 1756795831
Investigation Start: Sep 2 2025, 02:50:31 UTC
Investigation Start (Unix): 1756781431
Investigation End: Sep 2 2025, 06:50:31 UTC
Investigation End (Unix): 1756795831

@dlqbot

Comments:

🚀 Bootstrap Phase

1_Set up job

2025-09-26T03:25:00.8582159Z Current runner version: '2.328.0'
2025-09-26T03:25:00.8609065Z ##[group]Runner Image Provisioner
2025-09-26T03:25:00.8610079Z Hosted Compute Agent
2025-09-26T03:25:00.8610675Z Version: 20250912.392
2025-09-26T03:25:00.8611351Z Commit: d921fda672a98b64f4f82364647e2f10b2267d0b
2025-09-26T03:25:00.8612124Z Build Date: 2025-09-12T15:23:14Z
2025-09-26T03:25:00.8612779Z ##[endgroup]
2025-09-26T03:25:00.8613384Z ##[group]Operating System
2025-09-26T03:25:00.8613935Z Ubuntu
2025-09-26T03:25:00.8614440Z 24.04.3
2025-09-26T03:25:00.8615337Z LTS
2025-09-26T03:25:00.8615890Z ##[endgroup]
2025-09-26T03:25:00.8616462Z ##[group]Runner Image
2025-09-26T03:25:00.8617246Z Image: ubuntu-24.04
2025-09-26T03:25:00.8617798Z Version: 20250922.53.1
2025-09-26T03:25:00.8618828Z Included Software: https://github.com/actions/runner-images/blob/ubuntu24/20250922.53/images/ubuntu/Ubuntu2404-Readme.md
2025-09-26T03:25:00.8620355Z Image Release: https://github.com/actions/runner-images/releases/tag/ubuntu24%2F20250922.53
2025-09-26T03:25:00.8621693Z ##[endgroup]
2025-09-26T03:25:00.8622938Z ##[group]GITHUB_TOKEN Permissions
2025-09-26T03:25:00.8625300Z Contents: read
2025-09-26T03:25:00.8625954Z Issues: write
2025-09-26T03:25:00.8626530Z Metadata: read
2025-09-26T03:25:00.8627156Z PullRequests: write
2025-09-26T03:25:00.8627724Z ##[endgroup]
2025-09-26T03:25:00.8629802Z Secret source: Actions
2025-09-26T03:25:00.8630692Z Prepare workflow directory
2025-09-26T03:25:00.8955951Z Prepare all required actions
2025-09-26T03:25:00.8994226Z Getting action download info
2025-09-26T03:25:01.3969747Z Download action repository 'actions/checkout@v4' (SHA:08eba0b27e820071cde6df949e0beb9ba4906955)
2025-09-26T03:25:01.5759769Z Download action repository 'anthropics/claude-code-action@v1' (SHA:7ed3b616d54fd445625b77b219342949146bae9e)
2025-09-26T03:25:02.1711025Z Getting action download info
2025-09-26T03:25:02.3677374Z Download action repository 'oven-sh/setup-bun@735343b667d3e6f658f44d0eca948eb6282f2b76' (SHA:735343b667d3e6f658f44d0eca948eb6282f2b76)
2025-09-26T03:25:02.8711886Z Complete job name: dlq-bot-claude-session

2_Checkout repository

2025-09-26T03:25:02.9417039Z ##[group]Run actions/checkout@v4
2025-09-26T03:25:02.9417973Z with:
2025-09-26T03:25:02.9418441Z   fetch-depth: 1
2025-09-26T03:25:02.9418975Z   repository: intercom/intercom-bot-test
2025-09-26T03:25:02.9419773Z   token: ***
2025-09-26T03:25:02.9420243Z   ssh-strict: true
2025-09-26T03:25:02.9420732Z   ssh-user: git
2025-09-26T03:25:02.9421213Z   persist-credentials: true
2025-09-26T03:25:02.9421753Z   clean: true
2025-09-26T03:25:02.9422244Z   sparse-checkout-cone-mode: true
2025-09-26T03:25:02.9422820Z   fetch-tags: false
2025-09-26T03:25:02.9423314Z   show-progress: true
2025-09-26T03:25:02.9423819Z   lfs: false
2025-09-26T03:25:02.9424277Z   submodules: false
2025-09-26T03:25:02.9424974Z   set-safe-directory: true
2025-09-26T03:25:02.9425889Z ##[endgroup]
2025-09-26T03:25:03.0591309Z Syncing repository: intercom/intercom-bot-test
2025-09-26T03:25:03.0596125Z ##[group]Getting Git version info
2025-09-26T03:25:03.0597641Z Working directory is '/home/runner/work/intercom-bot-test/intercom-bot-test'
2025-09-26T03:25:03.0599660Z [command]/usr/bin/git version
2025-09-26T03:25:03.0686526Z git version 2.51.0
2025-09-26T03:25:03.0724096Z ##[endgroup]
2025-09-26T03:25:03.0756521Z Temporarily overriding HOME='/home/runner/work/_temp/fa43d7c7-35ec-4674-804e-3fceba6ffa26' before making global git config changes
2025-09-26T03:25:03.0761285Z Adding repository directory to the temporary git global config as a safe directory
2025-09-26T03:25:03.0765775Z [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test
2025-09-26T03:25:03.0837815Z Deleting the contents of '/home/runner/work/intercom-bot-test/intercom-bot-test'
2025-09-26T03:25:03.0839919Z ##[group]Initializing the repository
2025-09-26T03:25:03.0841414Z [command]/usr/bin/git init /home/runner/work/intercom-bot-test/intercom-bot-test
2025-09-26T03:25:03.0972605Z hint: Using 'master' as the name for the initial branch. This default branch name
2025-09-26T03:25:03.0977376Z hint: is subject to change. To configure the initial branch name to use in all
2025-09-26T03:25:03.0979185Z hint: of your new repositories, which will suppress this warning, call:
2025-09-26T03:25:03.0980493Z hint:
2025-09-26T03:25:03.0981435Z hint: 	git config --global init.defaultBranch <name>
2025-09-26T03:25:03.0982835Z hint:
2025-09-26T03:25:03.0983904Z hint: Names commonly chosen instead of 'master' are 'main', 'trunk' and
2025-09-26T03:25:03.0985713Z hint: 'development'. The just-created branch can be renamed via this command:
2025-09-26T03:25:03.0987005Z hint:
2025-09-26T03:25:03.0987794Z hint: 	git branch -m <name>
2025-09-26T03:25:03.0988722Z hint:
2025-09-26T03:25:03.0989928Z hint: Disable this message with "git config set advice.defaultBranchName false"
2025-09-26T03:25:03.0991955Z Initialized empty Git repository in /home/runner/work/intercom-bot-test/intercom-bot-test/.git/
2025-09-26T03:25:03.0996991Z [command]/usr/bin/git remote add origin https://github.com/intercom/intercom-bot-test
2025-09-26T03:25:03.1041144Z ##[endgroup]
2025-09-26T03:25:03.1044590Z ##[group]Disabling automatic garbage collection
2025-09-26T03:25:03.1048171Z [command]/usr/bin/git config --local gc.auto 0
2025-09-26T03:25:03.1081170Z ##[endgroup]
2025-09-26T03:25:03.1082643Z ##[group]Setting up auth
2025-09-26T03:25:03.1093803Z [command]/usr/bin/git config --local --name-only --get-regexp core\.sshCommand
2025-09-26T03:25:03.1123311Z [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core\.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
2025-09-26T03:25:03.1463505Z [command]/usr/bin/git config --local --name-only --get-regexp http\.https\:\/\/github\.com\/\.extraheader
2025-09-26T03:25:03.1497417Z [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http\.https\:\/\/github\.com\/\.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
2025-09-26T03:25:03.1742051Z [command]/usr/bin/git config --local http.https://github.com/.extraheader AUTHORIZATION: basic ***
2025-09-26T03:25:03.1780765Z ##[endgroup]
2025-09-26T03:25:03.1784568Z ##[group]Fetching the repository
2025-09-26T03:25:03.1792241Z [command]/usr/bin/git -c protocol.version=2 fetch --no-tags --prune --no-recurse-submodules --depth=1 origin +1774439eee8f84911be65927a21e2430ee6a89c4:refs/remotes/origin/master
2025-09-26T03:25:07.0992703Z From https://github.com/intercom/intercom-bot-test
2025-09-26T03:25:07.0994262Z  * [new ref]           1774439eee8f84911be65927a21e2430ee6a89c4 -> origin/master
2025-09-26T03:25:07.1120482Z ##[endgroup]
2025-09-26T03:25:07.1121353Z ##[group]Determining the checkout info
2025-09-26T03:25:07.1130257Z ##[endgroup]
2025-09-26T03:25:07.1130866Z [command]/usr/bin/git sparse-checkout disable
2025-09-26T03:25:07.1132317Z [command]/usr/bin/git config --local --unset-all extensions.worktreeConfig
2025-09-26T03:25:07.1148669Z ##[group]Checking out the ref
2025-09-26T03:25:07.1155149Z [command]/usr/bin/git checkout --progress --force -B master refs/remotes/origin/master
2025-09-26T03:25:08.1602875Z Updating files:  86% (19954/22965)
2025-09-26T03:25:08.1730841Z Updating files:  87% (19980/22965)
2025-09-26T03:25:08.1865979Z Updating files:  88% (20210/22965)
2025-09-26T03:25:08.2028957Z Updating files:  89% (20439/22965)
2025-09-26T03:25:08.2154602Z Updating files:  90% (20669/22965)
2025-09-26T03:25:08.2280434Z Updating files:  91% (20899/22965)
2025-09-26T03:25:08.2447658Z Updating files:  92% (21128/22965)
2025-09-26T03:25:08.2637653Z Updating files:  93% (21358/22965)
2025-09-26T03:25:08.2807189Z Updating files:  94% (21588/22965)
2025-09-26T03:25:08.2959895Z Updating files:  95% (21817/22965)
2025-09-26T03:25:08.3111123Z Updating files:  96% (22047/22965)
2025-09-26T03:25:08.3265570Z Updating files:  97% (22277/22965)
2025-09-26T03:25:08.3415736Z Updating files:  98% (22506/22965)
2025-09-26T03:25:08.3596112Z Updating files:  99% (22736/22965)
2025-09-26T03:25:08.3599573Z Updating files: 100% (22965/22965)
2025-09-26T03:25:08.3601908Z Updating files: 100% (22965/22965), done.
2025-09-26T03:25:08.3873508Z Reset branch 'master'
2025-09-26T03:25:08.3876941Z branch 'master' set up to track 'origin/master'.
2025-09-26T03:25:08.3906879Z ##[endgroup]
2025-09-26T03:25:08.3949123Z [command]/usr/bin/git log -1 --format=%H
2025-09-26T03:25:08.3972302Z 1774439eee8f84911be65927a21e2430ee6a89c4

3_Build Honeycomb MCP Server

2025-09-26T03:25:08.4153419Z ##[group]Run git clone --depth 1 https://github.com/honeycombio/honeycomb-mcp.git /tmp/honeycomb-mcp
2025-09-26T03:25:08.4154182Z �[36;1mgit clone --depth 1 https://github.com/honeycombio/honeycomb-mcp.git /tmp/honeycomb-mcp�[0m
2025-09-26T03:25:08.4154651Z �[36;1mcd /tmp/honeycomb-mcp�[0m
2025-09-26T03:25:08.4155171Z �[36;1mgit checkout cb3a233634eaa55111765b6ebfed074388555f77�[0m
2025-09-26T03:25:08.4155499Z �[36;1mnpm install�[0m
2025-09-26T03:25:08.4155711Z �[36;1mnpm run build�[0m
2025-09-26T03:25:08.4193030Z shell: /usr/bin/bash -e {0}
2025-09-26T03:25:08.4193335Z ##[endgroup]
2025-09-26T03:25:08.4282195Z Cloning into '/tmp/honeycomb-mcp'...
2025-09-26T03:25:09.0720165Z Note: switching to 'cb3a233634eaa55111765b6ebfed074388555f77'.
2025-09-26T03:25:09.0721989Z 
2025-09-26T03:25:09.0722508Z You are in 'detached HEAD' state. You can look around, make experimental
2025-09-26T03:25:09.0724341Z changes and commit them, and you can discard any commits you make in this
2025-09-26T03:25:09.0725439Z state without impacting any branches by switching back to a branch.
2025-09-26T03:25:09.0726038Z 
2025-09-26T03:25:09.0726368Z If you want to create a new branch to retain commits you create, you may
2025-09-26T03:25:09.0727139Z do so (now or later) by using -c with the switch command. Example:
2025-09-26T03:25:09.0727573Z 
2025-09-26T03:25:09.0727753Z   git switch -c <new-branch-name>
2025-09-26T03:25:09.0728069Z 
2025-09-26T03:25:09.0728241Z Or undo this operation with:
2025-09-26T03:25:09.0728529Z 
2025-09-26T03:25:09.0728684Z   git switch -
2025-09-26T03:25:09.0728926Z 
2025-09-26T03:25:09.0729282Z Turn off this advice by setting config variable advice.detachedHead to false
2025-09-26T03:25:09.0729805Z 
2025-09-26T03:25:09.0730080Z HEAD is now at cb3a233 docs: deprecate self-hosted MCP server
2025-09-26T03:25:46.0002477Z npm warn deprecated [email protected]: Use your platform's native DOMException instead
2025-09-26T03:25:47.1233834Z 
2025-09-26T03:25:47.1235813Z added 252 packages, and audited 253 packages in 35s
2025-09-26T03:25:47.1237493Z 
2025-09-26T03:25:47.1238890Z 57 packages are looking for funding
2025-09-26T03:25:47.1240602Z   run `npm fund` for details
2025-09-26T03:25:47.1242150Z 
2025-09-26T03:25:47.1243491Z found 0 vulnerabilities
2025-09-26T03:25:47.2606493Z 
2025-09-26T03:25:47.2607766Z > @honeycombio/[email protected] build
2025-09-26T03:25:47.2609791Z > tsc --noEmit && esbuild src/index.ts --bundle --platform=node --format=esm --outfile=build/index.mjs
2025-09-26T03:25:47.2610533Z 
2025-09-26T03:25:52.4253051Z 
2025-09-26T03:25:52.4255917Z   build/index.mjs  716.4kb
2025-09-26T03:25:52.4260193Z 
2025-09-26T03:25:52.4260626Z ⚡ Done in 56ms
2025-09-26T03:25:52.4272511Z 
2025-09-26T03:25:52.4274103Z > @honeycombio/[email protected] postbuild
2025-09-26T03:25:52.4275987Z > chmod +x build/index.mjs
2025-09-26T03:25:52.4276577Z
🤖 Claude Code Session - FULL PROMPT

Prompt Generation Log

❌ Prompt generation log not found

Full Prompt Text

❌ Claude session log not found
💬 Claude Output & Tool Usage 
❌ Claude session log not found
⏱️ Timeline
  • 2025-09-26T03:25:00.8609065Z (1_Set up job.txt): ##[group]Runner Image Provisioner
  • 2025-09-26T03:25:00.8610079Z (1_Set up job.txt): Hosted Compute Agent
  • 2025-09-26T03:25:00.8610675Z (1_Set up job.txt): Version: 20250912.392
  • 2025-09-26T03:25:00.8611351Z (1_Set up job.txt): Commit: d921fda672a98b64f4f82364647e2f10b2267d0b
  • 2025-09-26T03:25:00.8612124Z (1_Set up job.txt): Build Date: 2025-09-12T15:23:14Z
  • 2025-09-26T03:25:00.8612779Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T03:25:00.8613384Z (1_Set up job.txt): ##[group]Operating System
  • 2025-09-26T03:25:00.8613935Z (1_Set up job.txt): Ubuntu
  • 2025-09-26T03:25:00.8614440Z (1_Set up job.txt): 24.04.3
  • 2025-09-26T03:25:00.8615337Z (1_Set up job.txt): LTS
  • 2025-09-26T03:25:00.8615890Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T03:25:00.8616462Z (1_Set up job.txt): ##[group]Runner Image
  • 2025-09-26T03:25:00.8617246Z (1_Set up job.txt): Image: ubuntu-24.04
  • 2025-09-26T03:25:00.8617798Z (1_Set up job.txt): Version: 20250922.53.1
  • 2025-09-26T03:25:00.8618828Z (1_Set up job.txt): Included Software: https://github.com/actions/runner-images/blob/ubuntu24/20250922.53/images/ubuntu/Ubuntu2404-Readme.md
  • 2025-09-26T03:25:00.8620355Z (1_Set up job.txt): Image Release: https://github.com/actions/runner-images/releases/tag/ubuntu24%2F20250922.53
  • 2025-09-26T03:25:00.8621693Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T03:25:00.8622938Z (1_Set up job.txt): ##[group]GITHUB_TOKEN Permissions
  • 2025-09-26T03:25:00.8625300Z (1_Set up job.txt): Contents: read
  • 2025-09-26T03:25:00.8625954Z (1_Set up job.txt): Issues: write
  • 2025-09-26T03:25:00.8626530Z (1_Set up job.txt): Metadata: read
  • 2025-09-26T03:25:00.8627156Z (1_Set up job.txt): PullRequests: write
  • 2025-09-26T03:25:00.8627724Z (1_Set up job.txt): ##[endgroup]
  • 2025-09-26T03:25:00.8629802Z (1_Set up job.txt): Secret source: Actions
  • 2025-09-26T03:25:00.8630692Z (1_Set up job.txt): Prepare workflow directory
  • 2025-09-26T03:25:00.8955951Z (1_Set up job.txt): Prepare all required actions
  • 2025-09-26T03:25:00.8994226Z (1_Set up job.txt): Getting action download info
  • 2025-09-26T03:25:01.3969747Z (1_Set up job.txt): Download action repository 'actions/checkout@v4' (SHA:08eba0b27e820071cde6df949e0beb9ba4906955)
  • 2025-09-26T03:25:01.5759769Z (1_Set up job.txt): Download action repository 'anthropics/claude-code-action@v1' (SHA:7ed3b616d54fd445625b77b219342949146bae9e)
  • 2025-09-26T03:25:02.1711025Z (1_Set up job.txt): Getting action download info
  • 2025-09-26T03:25:02.3677374Z (1_Set up job.txt): Download action repository 'oven-sh/setup-bun@735343b667d3e6f658f44d0eca948eb6282f2b76' (SHA:735343b667d3e6f658f44d0eca948eb6282f2b76)
  • 2025-09-26T03:25:02.8711886Z (1_Set up job.txt): Complete job name: dlq-bot-claude-session
  • 2025-09-26T03:25:02.9417973Z (2_Checkout repository.txt): with:
  • 2025-09-26T03:25:02.9418441Z (2_Checkout repository.txt): fetch-depth: 1
  • 2025-09-26T03:25:02.9418975Z (2_Checkout repository.txt): repository: intercom/intercom-bot-test
  • 2025-09-26T03:25:02.9419773Z (2_Checkout repository.txt): token: ***
  • 2025-09-26T03:25:02.9420243Z (2_Checkout repository.txt): ssh-strict: true
  • 2025-09-26T03:25:02.9420732Z (2_Checkout repository.txt): ssh-user: git
  • 2025-09-26T03:25:02.9421213Z (2_Checkout repository.txt): persist-credentials: true
  • 2025-09-26T03:25:02.9421753Z (2_Checkout repository.txt): clean: true
  • 2025-09-26T03:25:02.9422244Z (2_Checkout repository.txt): sparse-checkout-cone-mode: true
  • 2025-09-26T03:25:02.9422820Z (2_Checkout repository.txt): fetch-tags: false
  • 2025-09-26T03:25:02.9423314Z (2_Checkout repository.txt): show-progress: true
  • 2025-09-26T03:25:02.9423819Z (2_Checkout repository.txt): lfs: false
  • 2025-09-26T03:25:02.9424277Z (2_Checkout repository.txt): submodules: false
  • 2025-09-26T03:25:02.9424974Z (2_Checkout repository.txt): set-safe-directory: true
  • 2025-09-26T03:25:02.9425889Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:03.0591309Z (2_Checkout repository.txt): Syncing repository: intercom/intercom-bot-test
  • 2025-09-26T03:25:03.0596125Z (2_Checkout repository.txt): ##[group]Getting Git version info
  • 2025-09-26T03:25:03.0597641Z (2_Checkout repository.txt): Working directory is '/home/runner/work/intercom-bot-test/intercom-bot-test'
  • 2025-09-26T03:25:03.0599660Z (2_Checkout repository.txt): [command]/usr/bin/git version
  • 2025-09-26T03:25:03.0686526Z (2_Checkout repository.txt): git version 2.51.0
  • 2025-09-26T03:25:03.0724096Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:03.0756521Z (2_Checkout repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/fa43d7c7-35ec-4674-804e-3fceba6ffa26' before making global git config changes
  • 2025-09-26T03:25:03.0761285Z (2_Checkout repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T03:25:03.0765775Z (2_Checkout repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T03:25:03.0837815Z (2_Checkout repository.txt): Deleting the contents of '/home/runner/work/intercom-bot-test/intercom-bot-test'
  • 2025-09-26T03:25:03.0839919Z (2_Checkout repository.txt): ##[group]Initializing the repository
  • 2025-09-26T03:25:03.0841414Z (2_Checkout repository.txt): [command]/usr/bin/git init /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T03:25:03.0972605Z (2_Checkout repository.txt): hint: Using 'master' as the name for the initial branch. This default branch name
  • 2025-09-26T03:25:03.0977376Z (2_Checkout repository.txt): hint: is subject to change. To configure the initial branch name to use in all
  • 2025-09-26T03:25:03.0979185Z (2_Checkout repository.txt): hint: of your new repositories, which will suppress this warning, call:
  • 2025-09-26T03:25:03.0980493Z (2_Checkout repository.txt): hint:
  • 2025-09-26T03:25:03.0981435Z (2_Checkout repository.txt): hint: git config --global init.defaultBranch
  • 2025-09-26T03:25:03.0982835Z (2_Checkout repository.txt): hint:
  • 2025-09-26T03:25:03.0983904Z (2_Checkout repository.txt): hint: Names commonly chosen instead of 'master' are 'main', 'trunk' and
  • 2025-09-26T03:25:03.0985713Z (2_Checkout repository.txt): hint: 'development'. The just-created branch can be renamed via this command:
  • 2025-09-26T03:25:03.0987005Z (2_Checkout repository.txt): hint:
  • 2025-09-26T03:25:03.0987794Z (2_Checkout repository.txt): hint: git branch -m
  • 2025-09-26T03:25:03.0988722Z (2_Checkout repository.txt): hint:
  • 2025-09-26T03:25:03.0989928Z (2_Checkout repository.txt): hint: Disable this message with "git config set advice.defaultBranchName false"
  • 2025-09-26T03:25:03.0991955Z (2_Checkout repository.txt): Initialized empty Git repository in /home/runner/work/intercom-bot-test/intercom-bot-test/.git/
  • 2025-09-26T03:25:03.0996991Z (2_Checkout repository.txt): [command]/usr/bin/git remote add origin https://github.com/intercom/intercom-bot-test
  • 2025-09-26T03:25:03.1041144Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:03.1044590Z (2_Checkout repository.txt): ##[group]Disabling automatic garbage collection
  • 2025-09-26T03:25:03.1048171Z (2_Checkout repository.txt): [command]/usr/bin/git config --local gc.auto 0
  • 2025-09-26T03:25:03.1081170Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:03.1082643Z (2_Checkout repository.txt): ##[group]Setting up auth
  • 2025-09-26T03:25:03.1093803Z (2_Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T03:25:03.1123311Z (2_Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T03:25:03.1463505Z (2_Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T03:25:03.1497417Z (2_Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
  • 2025-09-26T03:25:03.1742051Z (2_Checkout repository.txt): [command]/usr/bin/git config --local http.https://github.com/.extraheader AUTHORIZATION: basic ***
  • 2025-09-26T03:25:03.1780765Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:03.1784568Z (2_Checkout repository.txt): ##[group]Fetching the repository
  • 2025-09-26T03:25:03.1792241Z (2_Checkout repository.txt): [command]/usr/bin/git -c protocol.version=2 fetch --no-tags --prune --no-recurse-submodules --depth=1 origin +1774439eee8f84911be65927a21e2430ee6a89c4:refs/remotes/origin/master
  • 2025-09-26T03:25:07.0992703Z (2_Checkout repository.txt): From https://github.com/intercom/intercom-bot-test
  • 2025-09-26T03:25:07.0994262Z (2_Checkout repository.txt): * [new ref] 1774439eee8f84911be65927a21e2430ee6a89c4 -> origin/master
  • 2025-09-26T03:25:07.1120482Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:07.1121353Z (2_Checkout repository.txt): ##[group]Determining the checkout info
  • 2025-09-26T03:25:07.1130257Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:07.1130866Z (2_Checkout repository.txt): [command]/usr/bin/git sparse-checkout disable
  • 2025-09-26T03:25:07.1132317Z (2_Checkout repository.txt): [command]/usr/bin/git config --local --unset-all extensions.worktreeConfig
  • 2025-09-26T03:25:07.1148669Z (2_Checkout repository.txt): ##[group]Checking out the ref
  • 2025-09-26T03:25:07.1155149Z (2_Checkout repository.txt): [command]/usr/bin/git checkout --progress --force -B master refs/remotes/origin/master
  • 2025-09-26T03:25:08.1602875Z (2_Checkout repository.txt): Updating files: 86% (19954/22965)
  • 2025-09-26T03:25:08.1730841Z (2_Checkout repository.txt): Updating files: 87% (19980/22965)
  • 2025-09-26T03:25:08.1865979Z (2_Checkout repository.txt): Updating files: 88% (20210/22965)
  • 2025-09-26T03:25:08.2028957Z (2_Checkout repository.txt): Updating files: 89% (20439/22965)
  • 2025-09-26T03:25:08.2154602Z (2_Checkout repository.txt): Updating files: 90% (20669/22965)
  • 2025-09-26T03:25:08.2280434Z (2_Checkout repository.txt): Updating files: 91% (20899/22965)
  • 2025-09-26T03:25:08.2447658Z (2_Checkout repository.txt): Updating files: 92% (21128/22965)
  • 2025-09-26T03:25:08.2637653Z (2_Checkout repository.txt): Updating files: 93% (21358/22965)
  • 2025-09-26T03:25:08.2807189Z (2_Checkout repository.txt): Updating files: 94% (21588/22965)
  • 2025-09-26T03:25:08.2959895Z (2_Checkout repository.txt): Updating files: 95% (21817/22965)
  • 2025-09-26T03:25:08.3111123Z (2_Checkout repository.txt): Updating files: 96% (22047/22965)
  • 2025-09-26T03:25:08.3265570Z (2_Checkout repository.txt): Updating files: 97% (22277/22965)
  • 2025-09-26T03:25:08.3415736Z (2_Checkout repository.txt): Updating files: 98% (22506/22965)
  • 2025-09-26T03:25:08.3596112Z (2_Checkout repository.txt): Updating files: 99% (22736/22965)
  • 2025-09-26T03:25:08.3599573Z (2_Checkout repository.txt): Updating files: 100% (22965/22965)
  • 2025-09-26T03:25:08.3601908Z (2_Checkout repository.txt): Updating files: 100% (22965/22965), done.
  • 2025-09-26T03:25:08.3873508Z (2_Checkout repository.txt): Reset branch 'master'
  • 2025-09-26T03:25:08.3876941Z (2_Checkout repository.txt): branch 'master' set up to track 'origin/master'.
  • 2025-09-26T03:25:08.3906879Z (2_Checkout repository.txt): ##[endgroup]
  • 2025-09-26T03:25:08.3949123Z (2_Checkout repository.txt): [command]/usr/bin/git log -1 --format=%H
  • 2025-09-26T03:25:08.3972302Z (2_Checkout repository.txt): 1774439eee8f84911be65927a21e2430ee6a89c4
  • 2025-09-26T03:25:08.4154182Z (3_Build Honeycomb MCP Server.txt): �[36;1mgit clone --depth 1 https://github.com/honeycombio/honeycomb-mcp.git /tmp/honeycomb-mcp�[0m
  • 2025-09-26T03:25:08.4154651Z (3_Build Honeycomb MCP Server.txt): �[36;1mcd /tmp/honeycomb-mcp�[0m
  • 2025-09-26T03:25:08.4155171Z (3_Build Honeycomb MCP Server.txt): �[36;1mgit checkout cb3a233634eaa55111765b6ebfed074388555f77�[0m
  • 2025-09-26T03:25:08.4155499Z (3_Build Honeycomb MCP Server.txt): �[36;1mnpm install�[0m
  • 2025-09-26T03:25:08.4155711Z (3_Build Honeycomb MCP Server.txt): �[36;1mnpm run build�[0m
  • 2025-09-26T03:25:08.4193030Z (3_Build Honeycomb MCP Server.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T03:25:08.4193335Z (3_Build Honeycomb MCP Server.txt): ##[endgroup]
  • 2025-09-26T03:25:08.4282195Z (3_Build Honeycomb MCP Server.txt): Cloning into '/tmp/honeycomb-mcp'...
  • 2025-09-26T03:25:09.0720165Z (3_Build Honeycomb MCP Server.txt): Note: switching to 'cb3a233634eaa55111765b6ebfed074388555f77'.
  • 2025-09-26T03:25:09.0721989Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:09.0722508Z You are in 'detached HEAD' state. You can look around, make experimental
  • 2025-09-26T03:25:09.0724341Z (3_Build Honeycomb MCP Server.txt): changes and commit them, and you can discard any commits you make in this
  • 2025-09-26T03:25:09.0725439Z (3_Build Honeycomb MCP Server.txt): state without impacting any branches by switching back to a branch.
  • 2025-09-26T03:25:09.0726038Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:09.0726368Z If you want to create a new branch to retain commits you create, you may
  • 2025-09-26T03:25:09.0727139Z (3_Build Honeycomb MCP Server.txt): do so (now or later) by using -c with the switch command. Example:
  • 2025-09-26T03:25:09.0727573Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:09.0727753Z git switch -c
  • 2025-09-26T03:25:09.0728069Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:09.0728241Z Or undo this operation with:
  • 2025-09-26T03:25:09.0728529Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:09.0728684Z git switch -
  • 2025-09-26T03:25:09.0728926Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:09.0729282Z Turn off this advice by setting config variable advice.detachedHead to false
  • 2025-09-26T03:25:09.0729805Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:09.0730080Z HEAD is now at cb3a233 docs: deprecate self-hosted MCP server
  • 2025-09-26T03:25:46.0002477Z (3_Build Honeycomb MCP Server.txt): npm warn deprecated [email protected]: Use your platform's native DOMException instead
  • 2025-09-26T03:25:47.1233834Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:47.1235813Z added 252 packages, and audited 253 packages in 35s
  • 2025-09-26T03:25:47.1237493Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:47.1238890Z 57 packages are looking for funding
  • 2025-09-26T03:25:47.1240602Z (3_Build Honeycomb MCP Server.txt): run npm fund for details
  • 2025-09-26T03:25:47.1242150Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:47.1243491Z found 0 vulnerabilities
  • 2025-09-26T03:25:47.2606493Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:47.2607766Z > @honeycombio/[email protected] build
  • 2025-09-26T03:25:47.2609791Z (3_Build Honeycomb MCP Server.txt): > tsc --noEmit && esbuild src/index.ts --bundle --platform=node --format=esm --outfile=build/index.mjs
  • 2025-09-26T03:25:47.2610533Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:52.4253051Z
  • 2025-09-26T03:25:52.4255917Z (3_Build Honeycomb MCP Server.txt): build/index.mjs 716.4kb
  • 2025-09-26T03:25:52.4260193Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:52.4260626Z ⚡ Done in 56ms
  • 2025-09-26T03:25:52.4272511Z (3_Build Honeycomb MCP Server.txt): 2025-09-26T03:25:52.4274103Z > @honeycombio/[email protected] postbuild
  • 2025-09-26T03:25:52.4275987Z (3_Build Honeycomb MCP Server.txt): > chmod +x build/index.mjs
  • 2025-09-26T03:25:52.4402656Z (4_Setup GitHub Comment MCP Server.txt): �[36;1m# Copy the GitHub comment server from claude-code-action�[0m
  • 2025-09-26T03:25:52.4403268Z (4_Setup GitHub Comment MCP Server.txt): �[36;1mgit clone --depth 1 https://github.com/anthropics/claude-code-action.git /tmp/claude-code-action�[0m
  • 2025-09-26T03:25:52.4403942Z (4_Setup GitHub Comment MCP Server.txt): �[36;1mcp /tmp/claude-code-action/src/mcp/github-comment-server.ts /tmp/github-comment-server.ts�[0m
  • 2025-09-26T03:25:52.4404525Z (4_Setup GitHub Comment MCP Server.txt): �[36;1mecho "✅ GitHub comment MCP server ready at /tmp/github-comment-server.ts"�[0m
  • 2025-09-26T03:25:52.4436465Z (4_Setup GitHub Comment MCP Server.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T03:25:52.4436726Z (4_Setup GitHub Comment MCP Server.txt): ##[endgroup]
  • 2025-09-26T03:25:52.4498056Z (4_Setup GitHub Comment MCP Server.txt): Cloning into '/tmp/claude-code-action'...
  • 2025-09-26T03:25:53.0313591Z (4_Setup GitHub Comment MCP Server.txt): ✅ GitHub comment MCP server ready at /tmp/github-comment-server.ts
  • 2025-09-26T03:25:53.0410803Z (5_Checkout Infrastructure Repository.txt): with:
  • 2025-09-26T03:25:53.0411008Z (5_Checkout Infrastructure Repository.txt): repository: intercom/infrastructure
  • 2025-09-26T03:25:53.0411269Z (5_Checkout Infrastructure Repository.txt): ref: master
  • 2025-09-26T03:25:53.0411828Z (5_Checkout Infrastructure Repository.txt): token: ***
  • 2025-09-26T03:25:53.0412043Z (5_Checkout Infrastructure Repository.txt): path: infrastructure
  • 2025-09-26T03:25:53.0412259Z (5_Checkout Infrastructure Repository.txt): ssh-strict: true
  • 2025-09-26T03:25:53.0412460Z (5_Checkout Infrastructure Repository.txt): ssh-user: git
  • 2025-09-26T03:25:53.0412667Z (5_Checkout Infrastructure Repository.txt): persist-credentials: true
  • 2025-09-26T03:25:53.0412892Z (5_Checkout Infrastructure Repository.txt): clean: true
  • 2025-09-26T03:25:53.0413094Z (5_Checkout Infrastructure Repository.txt): sparse-checkout-cone-mode: true
  • 2025-09-26T03:25:53.0413344Z (5_Checkout Infrastructure Repository.txt): fetch-depth: 1
  • 2025-09-26T03:25:53.0413544Z (5_Checkout Infrastructure Repository.txt): fetch-tags: false
  • 2025-09-26T03:25:53.0413747Z (5_Checkout Infrastructure Repository.txt): show-progress: true
  • 2025-09-26T03:25:53.0413954Z (5_Checkout Infrastructure Repository.txt): lfs: false
  • 2025-09-26T03:25:53.0414138Z (5_Checkout Infrastructure Repository.txt): submodules: false
  • 2025-09-26T03:25:53.0414345Z (5_Checkout Infrastructure Repository.txt): set-safe-directory: true
  • 2025-09-26T03:25:53.0414563Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:53.1384463Z (5_Checkout Infrastructure Repository.txt): Syncing repository: intercom/infrastructure
  • 2025-09-26T03:25:53.1388182Z (5_Checkout Infrastructure Repository.txt): ##[group]Getting Git version info
  • 2025-09-26T03:25:53.1390049Z (5_Checkout Infrastructure Repository.txt): Working directory is '/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure'
  • 2025-09-26T03:25:53.1437937Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git version
  • 2025-09-26T03:25:53.1480426Z (5_Checkout Infrastructure Repository.txt): git version 2.51.0
  • 2025-09-26T03:25:53.1507750Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:53.1534230Z (5_Checkout Infrastructure Repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/77705a58-1f71-41fc-997a-b46fb94f244a' before making global git config changes
  • 2025-09-26T03:25:53.1537824Z (5_Checkout Infrastructure Repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T03:25:53.1541010Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure
  • 2025-09-26T03:25:53.1574387Z (5_Checkout Infrastructure Repository.txt): ##[group]Initializing the repository
  • 2025-09-26T03:25:53.1581167Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git init /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure
  • 2025-09-26T03:25:53.1620359Z (5_Checkout Infrastructure Repository.txt): hint: Using 'master' as the name for the initial branch. This default branch name
  • 2025-09-26T03:25:53.1622568Z (5_Checkout Infrastructure Repository.txt): hint: is subject to change. To configure the initial branch name to use in all
  • 2025-09-26T03:25:53.1623457Z (5_Checkout Infrastructure Repository.txt): hint: of your new repositories, which will suppress this warning, call:
  • 2025-09-26T03:25:53.1624062Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T03:25:53.1624481Z (5_Checkout Infrastructure Repository.txt): hint: git config --global init.defaultBranch
  • 2025-09-26T03:25:53.1625179Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T03:25:53.1625668Z (5_Checkout Infrastructure Repository.txt): hint: Names commonly chosen instead of 'master' are 'main', 'trunk' and
  • 2025-09-26T03:25:53.1626481Z (5_Checkout Infrastructure Repository.txt): hint: 'development'. The just-created branch can be renamed via this command:
  • 2025-09-26T03:25:53.1627092Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T03:25:53.1627408Z (5_Checkout Infrastructure Repository.txt): hint: git branch -m
  • 2025-09-26T03:25:53.1627782Z (5_Checkout Infrastructure Repository.txt): hint:
  • 2025-09-26T03:25:53.1628297Z (5_Checkout Infrastructure Repository.txt): hint: Disable this message with "git config set advice.defaultBranchName false"
  • 2025-09-26T03:25:53.1630189Z (5_Checkout Infrastructure Repository.txt): Initialized empty Git repository in /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/.git/
  • 2025-09-26T03:25:53.1641603Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git remote add origin https://github.com/intercom/infrastructure
  • 2025-09-26T03:25:53.1674343Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:53.1675527Z (5_Checkout Infrastructure Repository.txt): ##[group]Disabling automatic garbage collection
  • 2025-09-26T03:25:53.1680555Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local gc.auto 0
  • 2025-09-26T03:25:53.1714204Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:53.1715415Z (5_Checkout Infrastructure Repository.txt): ##[group]Setting up auth
  • 2025-09-26T03:25:53.1721245Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T03:25:53.1754667Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T03:25:53.1989936Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T03:25:53.2023146Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
  • 2025-09-26T03:25:53.2269704Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local http.https://github.com/.extraheader AUTHORIZATION: basic ***
  • 2025-09-26T03:25:53.2322545Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:53.2323641Z (5_Checkout Infrastructure Repository.txt): ##[group]Fetching the repository
  • 2025-09-26T03:25:53.2332721Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git -c protocol.version=2 fetch --no-tags --prune --no-recurse-submodules --depth=1 origin +refs/heads/master*:refs/remotes/origin/master* +refs/tags/master*:refs/tags/master*
  • 2025-09-26T03:25:54.6969300Z (5_Checkout Infrastructure Repository.txt): From https://github.com/intercom/infrastructure
  • 2025-09-26T03:25:54.6971101Z (5_Checkout Infrastructure Repository.txt): * [new branch] master -> origin/master
  • 2025-09-26T03:25:54.7000959Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:54.7001604Z (5_Checkout Infrastructure Repository.txt): ##[group]Determining the checkout info
  • 2025-09-26T03:25:54.7008161Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git branch --list --remote origin/master
  • 2025-09-26T03:25:54.7031821Z (5_Checkout Infrastructure Repository.txt): origin/master
  • 2025-09-26T03:25:54.7040706Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:54.7044569Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git sparse-checkout disable
  • 2025-09-26T03:25:54.7083600Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --unset-all extensions.worktreeConfig
  • 2025-09-26T03:25:54.7113721Z (5_Checkout Infrastructure Repository.txt): ##[group]Checking out the ref
  • 2025-09-26T03:25:54.7117566Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git checkout --progress --force -B master refs/remotes/origin/master
  • 2025-09-26T03:25:55.1164172Z (5_Checkout Infrastructure Repository.txt): Reset branch 'master'
  • 2025-09-26T03:25:55.1165272Z (5_Checkout Infrastructure Repository.txt): branch 'master' set up to track 'origin/master'.
  • 2025-09-26T03:25:55.1180411Z (5_Checkout Infrastructure Repository.txt): ##[endgroup]
  • 2025-09-26T03:25:55.1260322Z (5_Checkout Infrastructure Repository.txt): [command]/usr/bin/git log -1 --format=%H
  • 2025-09-26T03:25:55.1286293Z (5_Checkout Infrastructure Repository.txt): ae871b14daed55104639511e178135dc584fc505
  • 2025-09-26T03:25:55.1425520Z (6_Detect Claude Comment ID.txt): �[36;1m# For issue_comment events, use the triggering comment ID�[0m
  • 2025-09-26T03:25:55.1425964Z (6_Detect Claude Comment ID.txt): �[36;1m# For issues events, we'll need to create a tracking comment later�[0m
  • 2025-09-26T03:25:55.1426342Z (6_Detect Claude Comment ID.txt): �[36;1mif [[ "issues" == "issue_comment" ]]; then�[0m
  • 2025-09-26T03:25:55.1426687Z (6_Detect Claude Comment ID.txt): �[36;1m echo "claude_comment_id=" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T03:25:55.1427052Z (6_Detect Claude Comment ID.txt): �[36;1m echo "✅ Using comment ID from issue_comment event: "�[0m
  • 2025-09-26T03:25:55.1427376Z (6_Detect Claude Comment ID.txt): �[36;1melse�[0m
  • 2025-09-26T03:25:55.1427749Z (6_Detect Claude Comment ID.txt): �[36;1m # For issues events, use a placeholder - will be updated when Claude creates its comment�[0m
  • 2025-09-26T03:25:55.1428235Z (6_Detect Claude Comment ID.txt): �[36;1m echo "claude_comment_id=auto-detect" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T03:25:55.1428593Z (6_Detect Claude Comment ID.txt): �[36;1m echo "ℹ️ Using auto-detect for issues event"�[0m
  • 2025-09-26T03:25:55.1428875Z (6_Detect Claude Comment ID.txt): �[36;1mfi�[0m
  • 2025-09-26T03:25:55.1460156Z (6_Detect Claude Comment ID.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T03:25:55.1460465Z (6_Detect Claude Comment ID.txt): ##[endgroup]
  • 2025-09-26T03:25:55.1811022Z (6_Detect Claude Comment ID.txt): ℹ️ Using auto-detect for issues event
  • 2025-09-26T03:25:55.1902463Z (7_Setup MCP Configuration.txt): �[36;1mmkdir -p /tmp/mcp-config�[0m
  • 2025-09-26T03:25:55.1903285Z (7_Setup MCP Configuration.txt): �[36;1menvsubst < .github/bots/dlq-bot/mcp-servers.json > /tmp/mcp-config/mcp-servers.json�[0m
  • 2025-09-26T03:25:55.1905106Z (7_Setup MCP Configuration.txt): �[36;1mecho "✅ MCP configuration created with $(jq '.mcpServers | keys | length' /tmp/mcp-config/mcp-servers.json) servers: $(jq -r '.mcpServers | keys | join(", ")' /tmp/mcp-config/mcp-servers.json)"�[0m
  • 2025-09-26T03:25:55.1936500Z (7_Setup MCP Configuration.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T03:25:55.1936747Z (7_Setup MCP Configuration.txt): env:
  • 2025-09-26T03:25:55.1937188Z (7_Setup MCP Configuration.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:25:55.1938050Z (7_Setup MCP Configuration.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:25:55.1938347Z (7_Setup MCP Configuration.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:25:55.1938699Z (7_Setup MCP Configuration.txt): GITHUB_TOKEN: ***
  • 2025-09-26T03:25:55.1938920Z (7_Setup MCP Configuration.txt): REPO_OWNER: intercom
  • 2025-09-26T03:25:55.1939152Z (7_Setup MCP Configuration.txt): REPO_NAME: intercom-bot-test
  • 2025-09-26T03:25:55.1939409Z (7_Setup MCP Configuration.txt): CLAUDE_COMMENT_ID: auto-detect
  • 2025-09-26T03:25:55.1939658Z (7_Setup MCP Configuration.txt): GITHUB_EVENT_NAME: issues
  • 2025-09-26T03:25:55.1939884Z (7_Setup MCP Configuration.txt): ##[endgroup]
  • 2025-09-26T03:25:55.2853801Z (7_Setup MCP Configuration.txt): ✅ MCP configuration created with 3 servers: github_comment, honeycomb, sentry
  • 2025-09-26T03:25:55.2881421Z (8_Generate DLQ Bot Orchestrator Prompt.txt): �[36;1m./.github/bots/dlq-bot/dlq-bot.rb generate-prompt --remote > $RUNNER_TEMP/dlq-bot.md�[0m
  • 2025-09-26T03:25:55.2882002Z (8_Generate DLQ Bot Orchestrator Prompt.txt): �[36;1mecho "✅ Generated orchestrator prompt ($(wc -l < $RUNNER_TEMP/dlq-bot.md) lines)"�[0m
  • 2025-09-26T03:25:55.2914558Z (8_Generate DLQ Bot Orchestrator Prompt.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T03:25:55.2915073Z (8_Generate DLQ Bot Orchestrator Prompt.txt): ##[endgroup]
  • 2025-09-26T03:26:00.2142937Z (8_Generate DLQ Bot Orchestrator Prompt.txt): ✅ Generated orchestrator prompt (353 lines)
  • 2025-09-26T03:26:00.2182221Z (9_Prepare Comment for XML Processing.txt): �[36;1mif [[ "issues" == "issue_comment" ]]; then�[0m
  • 2025-09-26T03:26:00.2183048Z (9_Prepare Comment for XML Processing.txt): �[36;1m # Sanitize comment body for XML safety: convert newlines to spaces and escape XML chars�[0m
  • 2025-09-26T03:26:00.2184086Z (9_Prepare Comment for XML Processing.txt): �[36;1m sanitized_comment=$(echo '' | tr '\n\r' ' ' | tr -s ' ' | sed 's/&/&amp;/g; s/</&lt;/g; s/>/&gt;/g; s/"/&quot;/g; s/'"'"'/&#39;/g')�[0m
  • 2025-09-26T03:26:00.2185229Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "sanitized_comment=$sanitized_comment" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T03:26:00.2186131Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "✅ Sanitized comment body (XML-safe): ${sanitized_comment:0:100}..."�[0m
  • 2025-09-26T03:26:00.2186806Z (9_Prepare Comment for XML Processing.txt): �[36;1melse�[0m
  • 2025-09-26T03:26:00.2187208Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "sanitized_comment=" >> $GITHUB_OUTPUT�[0m
  • 2025-09-26T03:26:00.2187808Z (9_Prepare Comment for XML Processing.txt): �[36;1m echo "ℹ️ No comment to sanitize for issues event"�[0m
  • 2025-09-26T03:26:00.2188339Z (9_Prepare Comment for XML Processing.txt): �[36;1mfi�[0m
  • 2025-09-26T03:26:00.2235182Z (9_Prepare Comment for XML Processing.txt): shell: /usr/bin/bash -e {0}
  • 2025-09-26T03:26:00.2235643Z (9_Prepare Comment for XML Processing.txt): ##[endgroup]
  • 2025-09-26T03:26:00.2311490Z (9_Prepare Comment for XML Processing.txt): ℹ️ No comment to sanitize for issues event
  • 2025-09-26T03:26:00.2561460Z (10_DLQ Bot Claude Session.txt): with:
  • 2025-09-26T03:26:00.2561662Z (10_DLQ Bot Claude Session.txt): trigger_phrase: @dlqbot
  • 2025-09-26T03:26:00.2563123Z (10_DLQ Bot Claude Session.txt): prompt: You are the DLQ Investigation Orchestrator. Read your complete protocol from $RUNNER_TEMP/dlq-bot.md - this is your core operational framework.
  • 2025-09-26T03:26:00.2566009Z (10_DLQ Bot Claude Session.txt): claude_args: --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,mcp__github_comment__update_claude_comment,Bash(git:),Bash(gh pr create:),Bash(gh pr edit:),Bash(gh issue:) --mcp-config /tmp/mcp-config/mcp-servers.json
  • 2025-09-26T03:26:00.2567908Z (10_DLQ Bot Claude Session.txt): anthropic_api_key: ***
  • 2025-09-26T03:26:00.2568148Z (10_DLQ Bot Claude Session.txt): label_trigger: claude
  • 2025-09-26T03:26:00.2568364Z (10_DLQ Bot Claude Session.txt): branch_prefix: claude/
  • 2025-09-26T03:26:00.2568579Z (10_DLQ Bot Claude Session.txt): use_bedrock: false
  • 2025-09-26T03:26:00.2568782Z (10_DLQ Bot Claude Session.txt): use_vertex: false
  • 2025-09-26T03:26:00.2568988Z (10_DLQ Bot Claude Session.txt): use_sticky_comment: false
  • 2025-09-26T03:26:00.2569217Z (10_DLQ Bot Claude Session.txt): use_commit_signing: false
  • 2025-09-26T03:26:00.2569438Z (10_DLQ Bot Claude Session.txt): bot_id: 41898282
  • 2025-09-26T03:26:00.2569628Z (10_DLQ Bot Claude Session.txt): bot_name: claude[bot]
  • 2025-09-26T03:26:00.2569844Z (10_DLQ Bot Claude Session.txt): track_progress: false
  • 2025-09-26T03:26:00.2570048Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:26:00.2570322Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:26:00.2570701Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:26:00.2571541Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:26:00.2571830Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:26:00.2572043Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:26:00.2657773Z (10_DLQ Bot Claude Session.txt): ##[group]Run oven-sh/setup-bun@735343b667d3e6f658f44d0eca948eb6282f2b76
  • 2025-09-26T03:26:00.2658131Z (10_DLQ Bot Claude Session.txt): with:
  • 2025-09-26T03:26:00.2658334Z (10_DLQ Bot Claude Session.txt): bun-version: 1.2.11
  • 2025-09-26T03:26:00.2658547Z (10_DLQ Bot Claude Session.txt): no-cache: false
  • 2025-09-26T03:26:00.2658741Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:26:00.2659045Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:26:00.2659450Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:26:00.2660304Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:26:00.2660573Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:26:00.2660790Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:26:00.6853851Z (10_DLQ Bot Claude Session.txt): Cache hit for: wMLiZ8FsTgrkPpZKjrOwUG0XVBQ=
  • 2025-09-26T03:26:01.9809069Z (10_DLQ Bot Claude Session.txt): Received 9559625 of 34725449 (27.5%), 9.1 MBs/sec
  • 2025-09-26T03:26:02.2657094Z (10_DLQ Bot Claude Session.txt): Received 34725449 of 34725449 (100.0%), 25.8 MBs/sec
  • 2025-09-26T03:26:02.2658923Z (10_DLQ Bot Claude Session.txt): Cache Size: ~33 MB (34725449 B)
  • 2025-09-26T03:26:02.2692639Z (10_DLQ Bot Claude Session.txt): [command]/usr/bin/tar -xf /home/runner/work/_temp/3717a20c-d717-4398-90fa-b8740d90ee08/cache.tzst -P -C /home/runner/work/intercom-bot-test/intercom-bot-test --use-compress-program unzstd
  • 2025-09-26T03:26:02.4598897Z (10_DLQ Bot Claude Session.txt): Cache restored successfully
  • 2025-09-26T03:26:02.4670682Z (10_DLQ Bot Claude Session.txt): [command]/home/runner/.bun/bin/bun --revision
  • 2025-09-26T03:26:02.4716070Z (10_DLQ Bot Claude Session.txt): 1.2.11+cb6abd211
  • 2025-09-26T03:26:02.4722582Z (10_DLQ Bot Claude Session.txt): Using a cached version of Bun: 1.2.11+cb6abd211
  • 2025-09-26T03:26:02.4842432Z (10_DLQ Bot Claude Session.txt): ##[group]Run cd ${GITHUB_ACTION_PATH}
  • 2025-09-26T03:26:02.4842747Z (10_DLQ Bot Claude Session.txt): �[36;1mcd ${GITHUB_ACTION_PATH}�[0m
  • 2025-09-26T03:26:02.4843009Z (10_DLQ Bot Claude Session.txt): �[36;1mbun install�[0m
  • 2025-09-26T03:26:02.4878187Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T03:26:02.4878533Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:26:02.4878908Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:26:02.4879316Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:26:02.4880199Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:26:02.4880477Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:26:02.4880701Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:26:02.4983629Z (10_DLQ Bot Claude Session.txt): bun install v1.2.11 (cb6abd21)
  • 2025-09-26T03:26:02.9226319Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:02.9226871Z + @types/[email protected]
  • 2025-09-26T03:26:02.9228304Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T03:26:02.9229381Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T03:26:02.9229793Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T03:26:02.9230182Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:02.9230824Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:02.9231176Z (10_DLQ Bot Claude Session.txt): + @actions/[email protected]
  • 2025-09-26T03:26:02.9231544Z (10_DLQ Bot Claude Session.txt): + @actions/[email protected]
  • 2025-09-26T03:26:02.9231946Z (10_DLQ Bot Claude Session.txt): + @modelcontextprotocol/[email protected]
  • 2025-09-26T03:26:02.9232389Z (10_DLQ Bot Claude Session.txt): + @octokit/[email protected]
  • 2025-09-26T03:26:02.9232787Z (10_DLQ Bot Claude Session.txt): + @octokit/[email protected]
  • 2025-09-26T03:26:02.9233174Z (10_DLQ Bot Claude Session.txt): + @octokit/[email protected]
  • 2025-09-26T03:26:02.9233585Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:02.9233944Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:02.9234258Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:02.9234437Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:02.9234601Z 149 packages installed [428.00ms]
  • 2025-09-26T03:26:02.9352934Z (10_DLQ Bot Claude Session.txt): ##[group]Run bun run ${GITHUB_ACTION_PATH}/src/entrypoints/prepare.ts
  • 2025-09-26T03:26:02.9353408Z (10_DLQ Bot Claude Session.txt): �[36;1mbun run ${GITHUB_ACTION_PATH}/src/entrypoints/prepare.ts�[0m
  • 2025-09-26T03:26:02.9385383Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T03:26:02.9385733Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:26:02.9386106Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:26:02.9386506Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:26:02.9387382Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:26:02.9387663Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:26:02.9387878Z (10_DLQ Bot Claude Session.txt): MODE:
  • 2025-09-26T03:26:02.9389292Z (10_DLQ Bot Claude Session.txt): PROMPT: You are the DLQ Investigation Orchestrator. Read your complete protocol from $RUNNER_TEMP/dlq-bot.md - this is your core operational framework.
  • 2025-09-26T03:26:02.9390796Z (10_DLQ Bot Claude Session.txt): TRIGGER_PHRASE: @dlqbot
  • 2025-09-26T03:26:02.9391027Z (10_DLQ Bot Claude Session.txt): ASSIGNEE_TRIGGER:
  • 2025-09-26T03:26:02.9391240Z (10_DLQ Bot Claude Session.txt): LABEL_TRIGGER: claude
  • 2025-09-26T03:26:02.9391451Z (10_DLQ Bot Claude Session.txt): BASE_BRANCH:
  • 2025-09-26T03:26:02.9391652Z (10_DLQ Bot Claude Session.txt): BRANCH_PREFIX: claude/
  • 2025-09-26T03:26:02.9391889Z (10_DLQ Bot Claude Session.txt): OVERRIDE_GITHUB_TOKEN:
  • 2025-09-26T03:26:02.9392113Z (10_DLQ Bot Claude Session.txt): ALLOWED_BOTS:
  • 2025-09-26T03:26:02.9392316Z (10_DLQ Bot Claude Session.txt): ALLOWED_NON_WRITE_USERS:
  • 2025-09-26T03:26:02.9392552Z (10_DLQ Bot Claude Session.txt): GITHUB_RUN_ID: 18026963086
  • 2025-09-26T03:26:02.9392787Z (10_DLQ Bot Claude Session.txt): USE_STICKY_COMMENT: false
  • 2025-09-26T03:26:02.9393141Z (10_DLQ Bot Claude Session.txt): DEFAULT_WORKFLOW_TOKEN: ***
  • 2025-09-26T03:26:02.9393393Z (10_DLQ Bot Claude Session.txt): USE_COMMIT_SIGNING: false
  • 2025-09-26T03:26:02.9393622Z (10_DLQ Bot Claude Session.txt): BOT_ID: 41898282
  • 2025-09-26T03:26:02.9393829Z (10_DLQ Bot Claude Session.txt): BOT_NAME: claude[bot]
  • 2025-09-26T03:26:02.9394050Z (10_DLQ Bot Claude Session.txt): TRACK_PROGRESS: false
  • 2025-09-26T03:26:02.9394276Z (10_DLQ Bot Claude Session.txt): ADDITIONAL_PERMISSIONS:
  • 2025-09-26T03:26:02.9396132Z (10_DLQ Bot Claude Session.txt): CLAUDE_ARGS: --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,mcp__github_comment__update_claude_comment,Bash(git:),Bash(gh pr create:),Bash(gh pr edit:),Bash(gh issue:) --mcp-config /tmp/mcp-config/mcp-servers.json
  • 2025-09-26T03:26:02.9402141Z (10_DLQ Bot Claude Session.txt): ALL_INPUTS: {
  • 2025-09-26T03:26:02.9407143Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:26:03.0472443Z (10_DLQ Bot Claude Session.txt): Auto-detected mode: agent for event: issues
  • 2025-09-26T03:26:03.0475498Z (10_DLQ Bot Claude Session.txt): Requesting OIDC token...
  • 2025-09-26T03:26:03.0477122Z (10_DLQ Bot Claude Session.txt): Attempt 1 of 3...
  • 2025-09-26T03:26:03.3052279Z (10_DLQ Bot Claude Session.txt): OIDC token successfully obtained
  • 2025-09-26T03:26:03.3052785Z (10_DLQ Bot Claude Session.txt): Exchanging OIDC token for app token...
  • 2025-09-26T03:26:03.3053215Z (10_DLQ Bot Claude Session.txt): Attempt 1 of 3...
  • 2025-09-26T03:26:04.9869441Z (10_DLQ Bot Claude Session.txt): App token successfully obtained
  • 2025-09-26T03:26:04.9870555Z (10_DLQ Bot Claude Session.txt): Using GITHUB_TOKEN from OIDC
  • 2025-09-26T03:26:04.9889020Z (10_DLQ Bot Claude Session.txt): Checking permissions for actor: looneym
  • 2025-09-26T03:26:05.2181067Z (10_DLQ Bot Claude Session.txt): Permission level retrieved: admin
  • 2025-09-26T03:26:05.2182227Z (10_DLQ Bot Claude Session.txt): Actor has write access: admin
  • 2025-09-26T03:26:05.2183144Z (10_DLQ Bot Claude Session.txt): Mode: agent
  • 2025-09-26T03:26:05.2184665Z (10_DLQ Bot Claude Session.txt): Context prompt: You are the DLQ Investigation Orchestrator. Read your complete protocol from $RUNNER_TEMP/dlq-bot.md - this is your core operational framework.
  • 2025-09-26T03:26:05.2186341Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:05.2187678Z CRITICAL CONSTRAINT: Do NOT generate sections, preliminary explanations, or introductory text. Use tags for ALL reasoning. Begin IMMEDIATELY with protocol execution.
  • 2025-09-26T03:26:05.2189279Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:05.2190078Z Execute DLQ investigation protocol. NO preliminary analysis - start directly with protocol steps.
  • 2025-09-26T03:26:05.2191144Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:05.2198002Z Trigger result: true
  • 2025-09-26T03:26:05.2198462Z (10_DLQ Bot Claude Session.txt): Preparing with mode: agent for event: issues
  • 2025-09-26T03:26:05.2199037Z (10_DLQ Bot Claude Session.txt): Configuring git authentication for non-signing mode
  • 2025-09-26T03:26:05.2199593Z (10_DLQ Bot Claude Session.txt): Configuring git user...
  • 2025-09-26T03:26:05.2199948Z (10_DLQ Bot Claude Session.txt): Setting git user as claude[bot]...
  • 2025-09-26T03:26:05.2236616Z (10_DLQ Bot Claude Session.txt): ✓ Set git user as claude[bot]
  • 2025-09-26T03:26:05.2237180Z (10_DLQ Bot Claude Session.txt): Removing existing git authentication headers...
  • 2025-09-26T03:26:05.2252766Z (10_DLQ Bot Claude Session.txt): ✓ Removed existing authentication headers
  • 2025-09-26T03:26:05.2253373Z (10_DLQ Bot Claude Session.txt): Updating remote URL with authentication...
  • 2025-09-26T03:26:05.2271727Z (10_DLQ Bot Claude Session.txt): ✓ Updated remote URL with authentication token
  • 2025-09-26T03:26:05.2272536Z (10_DLQ Bot Claude Session.txt): Git authentication configured successfully
  • 2025-09-26T03:26:05.2364191Z (10_DLQ Bot Claude Session.txt): ##[group]Run echo "Installing base-action dependencies..."
  • 2025-09-26T03:26:05.2365216Z (10_DLQ Bot Claude Session.txt): �[36;1mecho "Installing base-action dependencies..."�[0m
  • 2025-09-26T03:26:05.2365862Z (10_DLQ Bot Claude Session.txt): �[36;1mcd ${GITHUB_ACTION_PATH}/base-action�[0m
  • 2025-09-26T03:26:05.2366402Z (10_DLQ Bot Claude Session.txt): �[36;1mbun install�[0m
  • 2025-09-26T03:26:05.2366968Z (10_DLQ Bot Claude Session.txt): �[36;1mecho "Base-action dependencies installed"�[0m
  • 2025-09-26T03:26:05.2367531Z (10_DLQ Bot Claude Session.txt): �[36;1mcd -�[0m
  • 2025-09-26T03:26:05.2367934Z (10_DLQ Bot Claude Session.txt): �[36;1m�[0m
  • 2025-09-26T03:26:05.2368492Z (10_DLQ Bot Claude Session.txt): �[36;1m# Install Claude Code if no custom executable is provided�[0m
  • 2025-09-26T03:26:05.2369148Z (10_DLQ Bot Claude Session.txt): �[36;1mif [ -z "" ]; then�[0m
  • 2025-09-26T03:26:05.2369632Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Installing Claude Code..."�[0m
  • 2025-09-26T03:26:05.2370305Z (10_DLQ Bot Claude Session.txt): �[36;1m curl -fsSL https://claude.ai/install.sh | bash -s 1.0.117�[0m
  • 2025-09-26T03:26:05.2370998Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "$HOME/.local/bin" >> "$GITHUB_PATH"�[0m
  • 2025-09-26T03:26:05.2371553Z (10_DLQ Bot Claude Session.txt): �[36;1melse�[0m
  • 2025-09-26T03:26:05.2371997Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Using custom Claude Code executable: "�[0m
  • 2025-09-26T03:26:05.2372693Z (10_DLQ Bot Claude Session.txt): �[36;1m # Add the directory containing the custom executable to PATH�[0m
  • 2025-09-26T03:26:05.2373352Z (10_DLQ Bot Claude Session.txt): �[36;1m CLAUDE_DIR=$(dirname "")�[0m
  • 2025-09-26T03:26:05.2373874Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "$CLAUDE_DIR" >> "$GITHUB_PATH"�[0m
  • 2025-09-26T03:26:05.2374388Z (10_DLQ Bot Claude Session.txt): �[36;1mfi�[0m
  • 2025-09-26T03:26:05.2412613Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T03:26:05.2412972Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:26:05.2413359Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:26:05.2414284Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:26:05.2415418Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:26:05.2415709Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:26:05.2415939Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:26:05.2469909Z (10_DLQ Bot Claude Session.txt): Installing base-action dependencies...
  • 2025-09-26T03:26:05.2505871Z (10_DLQ Bot Claude Session.txt): bun install v1.2.11 (cb6abd21)
  • 2025-09-26T03:26:05.3341747Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:05.3343935Z + @types/[email protected]
  • 2025-09-26T03:26:05.3344374Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T03:26:05.3344986Z (10_DLQ Bot Claude Session.txt): + @types/[email protected]
  • 2025-09-26T03:26:05.3345400Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:05.3345756Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:05.3346109Z (10_DLQ Bot Claude Session.txt): + @actions/[email protected]
  • 2025-09-26T03:26:05.3346499Z (10_DLQ Bot Claude Session.txt): + [email protected]
  • 2025-09-26T03:26:05.3346711Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:05.3346880Z 17 packages installed [85.00ms]
  • 2025-09-26T03:26:05.3362572Z (10_DLQ Bot Claude Session.txt): Base-action dependencies installed
  • 2025-09-26T03:26:05.3363345Z (10_DLQ Bot Claude Session.txt): /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T03:26:05.3364705Z (10_DLQ Bot Claude Session.txt): Installing Claude Code...
  • 2025-09-26T03:26:07.0099240Z (10_DLQ Bot Claude Session.txt): Setting up Claude Code...
  • 2025-09-26T03:26:14.6810358Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:14.6820114Z ✔ Claude Code successfully installed!
  • 2025-09-26T03:26:14.6820553Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:14.6820960Z Version: 1.0.117
  • 2025-09-26T03:26:14.6821431Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:14.6821690Z Location: ~/.local/bin/claude
  • 2025-09-26T03:26:14.6822111Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:14.6822325Z
  • 2025-09-26T03:26:14.6822678Z (10_DLQ Bot Claude Session.txt): Next: Run claude --help to get started
  • 2025-09-26T03:26:14.7376146Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:14.7377380Z ✅ Installation complete!
  • 2025-09-26T03:26:14.7384006Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:26:14.7444002Z ##[group]Run # Run the base-action
  • 2025-09-26T03:26:14.7444301Z (10_DLQ Bot Claude Session.txt): �[36;1m�[0m
  • 2025-09-26T03:26:14.7444506Z (10_DLQ Bot Claude Session.txt): �[36;1m# Run the base-action�[0m
  • 2025-09-26T03:26:14.7445064Z (10_DLQ Bot Claude Session.txt): �[36;1mbun run ${GITHUB_ACTION_PATH}/base-action/src/index.ts�[0m
  • 2025-09-26T03:26:14.7477628Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T03:26:14.7477986Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:26:14.7478322Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:26:14.7478722Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:26:14.7479583Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:26:14.7479864Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:26:14.7480093Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_ACTION: 1
  • 2025-09-26T03:26:14.7480438Z (10_DLQ Bot Claude Session.txt): INPUT_PROMPT_FILE: /home/runner/work/_temp/claude-prompts/claude-prompt.txt
  • 2025-09-26T03:26:14.7480838Z (10_DLQ Bot Claude Session.txt): INPUT_SETTINGS:
  • 2025-09-26T03:26:14.7483430Z (10_DLQ Bot Claude Session.txt): INPUT_CLAUDE_ARGS: --mcp-config '{
  • 2025-09-26T03:26:14.7486620Z (10_DLQ Bot Claude Session.txt): INPUT_EXPERIMENTAL_SLASH_COMMANDS_DIR: /home/runner/work/_actions/anthropics/claude-code-action/v1/slash-commands
  • 2025-09-26T03:26:14.7488734Z (10_DLQ Bot Claude Session.txt): INPUT_ACTION_INPUTS_PRESENT: {"trigger_phrase":true,"assignee_trigger":false,"label_trigger":false,"base_branch":false,"branch_prefix":false,"allowed_bots":false,"mode":true,"model":false,"anthropic_model":false,"fallback_model":false,"allowed_tools":false,"disallowed_tools":false,"custom_instructions":false,"direct_prompt":false,"override_prompt":false,"additional_permissions":false,"claude_env":false,"settings":false,"anthropic_api_key":true,"claude_code_oauth_token":false,"github_token":false,"max_turns":false,"use_sticky_comment":false,"use_commit_signing":false,"experimental_allowed_domains":false}
  • 2025-09-26T03:26:14.7490792Z (10_DLQ Bot Claude Session.txt): INPUT_PATH_TO_CLAUDE_CODE_EXECUTABLE:
  • 2025-09-26T03:26:14.7491084Z (10_DLQ Bot Claude Session.txt): INPUT_PATH_TO_BUN_EXECUTABLE:
  • 2025-09-26T03:26:14.7491419Z (10_DLQ Bot Claude Session.txt): GITHUB_TOKEN: ***
  • 2025-09-26T03:26:14.7491639Z (10_DLQ Bot Claude Session.txt): NODE_VERSION:
  • 2025-09-26T03:26:14.7491858Z (10_DLQ Bot Claude Session.txt): DETAILED_PERMISSION_MESSAGES: 1
  • 2025-09-26T03:26:14.7492486Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_API_KEY: ***
  • 2025-09-26T03:26:14.7492720Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_OAUTH_TOKEN:
  • 2025-09-26T03:26:14.7492961Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_BASE_URL:
  • 2025-09-26T03:26:14.7493192Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_CUSTOM_HEADERS:
  • 2025-09-26T03:26:14.7493435Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_USE_BEDROCK:
  • 2025-09-26T03:26:14.7493666Z (10_DLQ Bot Claude Session.txt): CLAUDE_CODE_USE_VERTEX:
  • 2025-09-26T03:26:14.7493887Z (10_DLQ Bot Claude Session.txt): AWS_REGION:
  • 2025-09-26T03:26:14.7494083Z (10_DLQ Bot Claude Session.txt): AWS_ACCESS_KEY_ID:
  • 2025-09-26T03:26:14.7494298Z (10_DLQ Bot Claude Session.txt): AWS_SECRET_ACCESS_KEY:
  • 2025-09-26T03:26:14.7494519Z (10_DLQ Bot Claude Session.txt): AWS_SESSION_TOKEN:
  • 2025-09-26T03:26:14.7494908Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_BEDROCK_BASE_URL:
  • 2025-09-26T03:26:14.7495211Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_VERTEX_PROJECT_ID:
  • 2025-09-26T03:26:14.7495451Z (10_DLQ Bot Claude Session.txt): CLOUD_ML_REGION:
  • 2025-09-26T03:26:14.7495677Z (10_DLQ Bot Claude Session.txt): GOOGLE_APPLICATION_CREDENTIALS:
  • 2025-09-26T03:26:14.7495950Z (10_DLQ Bot Claude Session.txt): ANTHROPIC_VERTEX_BASE_URL:
  • 2025-09-26T03:26:14.7496194Z (10_DLQ Bot Claude Session.txt): VERTEX_REGION_CLAUDE_3_5_HAIKU:
  • 2025-09-26T03:26:14.7496445Z (10_DLQ Bot Claude Session.txt): VERTEX_REGION_CLAUDE_3_5_SONNET:
  • 2025-09-26T03:26:14.7496701Z (10_DLQ Bot Claude Session.txt): VERTEX_REGION_CLAUDE_3_7_SONNET:
  • 2025-09-26T03:26:14.7496948Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:26:14.8090069Z (10_DLQ Bot Claude Session.txt): Setting up Claude settings at: /home/runner/.claude/settings.json
  • 2025-09-26T03:26:14.8091900Z (10_DLQ Bot Claude Session.txt): Creating .claude directory...
  • 2025-09-26T03:26:14.8135553Z (10_DLQ Bot Claude Session.txt): No existing settings file found, creating new one
  • 2025-09-26T03:26:14.8137074Z (10_DLQ Bot Claude Session.txt): Updated settings with enableAllProjectMcpServers: true
  • 2025-09-26T03:26:14.8138090Z (10_DLQ Bot Claude Session.txt): Settings saved successfully
  • 2025-09-26T03:26:14.8227371Z (10_DLQ Bot Claude Session.txt): Prompt file size: 432 bytes
  • 2025-09-26T03:26:14.8228660Z (10_DLQ Bot Claude Session.txt): Custom environment variables: GITHUB_ACTION_INPUTS
  • 2025-09-26T03:26:14.8230117Z (10_DLQ Bot Claude Session.txt): Custom Claude arguments: --mcp-config '{
  • 2025-09-26T03:26:14.8230647Z (10_DLQ Bot Claude Session.txt): "mcpServers": {
  • 2025-09-26T03:26:14.8231026Z (10_DLQ Bot Claude Session.txt): "github_comment": {
  • 2025-09-26T03:26:14.8231462Z (10_DLQ Bot Claude Session.txt): "command": "bun",
  • 2025-09-26T03:26:14.8231851Z (10_DLQ Bot Claude Session.txt): "args": [
  • 2025-09-26T03:26:14.8232189Z (10_DLQ Bot Claude Session.txt): "run",
  • 2025-09-26T03:26:14.8232889Z (10_DLQ Bot Claude Session.txt): "/home/runner/work/_actions/anthropics/claude-code-action/v1/src/mcp/github-comment-server.ts"
  • 2025-09-26T03:26:14.8233722Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:26:14.8234060Z (10_DLQ Bot Claude Session.txt): "env": {
  • 2025-09-26T03:26:14.8234688Z (10_DLQ Bot Claude Session.txt): "GITHUB_TOKEN": "***",
  • 2025-09-26T03:26:14.8235675Z (10_DLQ Bot Claude Session.txt): "REPO_OWNER": "intercom",
  • 2025-09-26T03:26:14.8236154Z (10_DLQ Bot Claude Session.txt): "REPO_NAME": "intercom-bot-test",
  • 2025-09-26T03:26:14.8236655Z (10_DLQ Bot Claude Session.txt): "GITHUB_EVENT_NAME": "issues",
  • 2025-09-26T03:26:14.8237283Z (10_DLQ Bot Claude Session.txt): "GITHUB_API_URL": "https://api.github.com"
  • 2025-09-26T03:26:14.8237858Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:26:14.8238176Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:26:14.8238477Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:26:14.8241042Z (10_DLQ Bot Claude Session.txt): }' --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,mcp__github_comment__update_claude_comment,Bash(git:),Bash(gh pr create:),Bash(gh pr edit:),Bash(gh issue:) --mcp-config /tmp/mcp-config/mcp-servers.json
  • 2025-09-26T03:26:14.8244001Z (10_DLQ Bot Claude Session.txt): Running Claude with prompt from file: /home/runner/work/_temp/claude-prompts/claude-prompt.txt
  • 2025-09-26T03:26:14.8245135Z (10_DLQ Bot Claude Session.txt): Full command: claude -p --mcp-config {
  • 2025-09-26T03:26:14.8245666Z (10_DLQ Bot Claude Session.txt): "mcpServers": {
  • 2025-09-26T03:26:14.8246045Z (10_DLQ Bot Claude Session.txt): "github_comment": {
  • 2025-09-26T03:26:14.8246437Z (10_DLQ Bot Claude Session.txt): "command": "bun",
  • 2025-09-26T03:26:14.8246812Z (10_DLQ Bot Claude Session.txt): "args": [
  • 2025-09-26T03:26:14.8247158Z (10_DLQ Bot Claude Session.txt): "run",
  • 2025-09-26T03:26:14.8247859Z (10_DLQ Bot Claude Session.txt): "/home/runner/work/_actions/anthropics/claude-code-action/v1/src/mcp/github-comment-server.ts"
  • 2025-09-26T03:26:14.8248664Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:26:14.8249015Z (10_DLQ Bot Claude Session.txt): "env": {
  • 2025-09-26T03:26:14.8249613Z (10_DLQ Bot Claude Session.txt): "GITHUB_TOKEN": "***",
  • 2025-09-26T03:26:14.8250085Z (10_DLQ Bot Claude Session.txt): "REPO_OWNER": "intercom",
  • 2025-09-26T03:26:14.8250848Z (10_DLQ Bot Claude Session.txt): "REPO_NAME": "intercom-bot-test",
  • 2025-09-26T03:26:14.8251360Z (10_DLQ Bot Claude Session.txt): "GITHUB_EVENT_NAME": "issues",
  • 2025-09-26T03:26:14.8251902Z (10_DLQ Bot Claude Session.txt): "GITHUB_API_URL": "https://api.github.com"
  • 2025-09-26T03:26:14.8252427Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:26:14.8252762Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:26:14.8253074Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:26:14.8256073Z (10_DLQ Bot Claude Session.txt): } --allowedTools LS,Read,Write,Edit,MultiEdit,Glob,Grep,Task,mcp__sentry__get_issue_details,mcp__sentry__search_issues,mcp__sentry__search_events,mcp__honeycomb__run_query,mcp__honeycomb__list_datasets,mcp__honeycomb__list_columns,mcp__honeycomb__analyze_columns,mcp__honeycomb__get_trace_link,mcp__github_comment__update_claude_comment,Bash ,Bash gh pr ,Bash gh pr ,Bash gh --mcp-config /tmp/mcp-config/mcp-servers.json --verbose --output-format stream-json
  • 2025-09-26T03:26:35.7722689Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:26:35.7723581Z (10_DLQ Bot Claude Session.txt): "type": "system",
  • 2025-09-26T03:26:35.7730997Z (10_DLQ Bot Claude Session.txt): "subtype": "init",
  • 2025-09-26T03:26:35.7731619Z (10_DLQ Bot Claude Session.txt): "cwd": "/home/runner/work/intercom-bot-test/intercom-bot-test",
  • 2025-09-26T03:26:35.7735694Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:26:35.7736245Z (10_DLQ Bot Claude Session.txt): "tools": [
  • 2025-09-26T03:26:35.7736580Z (10_DLQ Bot Claude Session.txt): "Task",
  • 2025-09-26T03:26:35.7736897Z (10_DLQ Bot Claude Session.txt): "Bash",
  • 2025-09-26T03:26:35.7737208Z (10_DLQ Bot Claude Session.txt): "Glob",
  • 2025-09-26T03:26:35.7737720Z (10_DLQ Bot Claude Session.txt): "Grep",
  • 2025-09-26T03:26:35.7738073Z (10_DLQ Bot Claude Session.txt): "ExitPlanMode",
  • 2025-09-26T03:26:35.7738452Z (10_DLQ Bot Claude Session.txt): "Read",
  • 2025-09-26T03:26:35.7738791Z (10_DLQ Bot Claude Session.txt): "Edit",
  • 2025-09-26T03:26:35.7739133Z (10_DLQ Bot Claude Session.txt): "MultiEdit",
  • 2025-09-26T03:26:35.7739485Z (10_DLQ Bot Claude Session.txt): "Write",
  • 2025-09-26T03:26:35.7739829Z (10_DLQ Bot Claude Session.txt): "NotebookEdit",
  • 2025-09-26T03:26:35.7740193Z (10_DLQ Bot Claude Session.txt): "WebFetch",
  • 2025-09-26T03:26:35.7740543Z (10_DLQ Bot Claude Session.txt): "TodoWrite",
  • 2025-09-26T03:26:35.7740908Z (10_DLQ Bot Claude Session.txt): "WebSearch",
  • 2025-09-26T03:26:35.7741272Z (10_DLQ Bot Claude Session.txt): "BashOutput",
  • 2025-09-26T03:26:35.7741637Z (10_DLQ Bot Claude Session.txt): "KillShell",
  • 2025-09-26T03:26:35.7742028Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_datasets",
  • 2025-09-26T03:26:35.7742536Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_columns",
  • 2025-09-26T03:26:35.7743019Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__run_query",
  • 2025-09-26T03:26:35.7743510Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__analyze_columns",
  • 2025-09-26T03:26:35.7744005Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_boards",
  • 2025-09-26T03:26:35.7744470Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_board",
  • 2025-09-26T03:26:35.7745356Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_markers",
  • 2025-09-26T03:26:35.7745833Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_recipients",
  • 2025-09-26T03:26:35.7746310Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_slos",
  • 2025-09-26T03:26:35.7746741Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_slo",
  • 2025-09-26T03:26:35.7747513Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__list_triggers",
  • 2025-09-26T03:26:35.7747964Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_trigger",
  • 2025-09-26T03:26:35.7748416Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_trace_link",
  • 2025-09-26T03:26:35.7748909Z (10_DLQ Bot Claude Session.txt): "mcp__honeycomb__get_instrumentation_help",
  • 2025-09-26T03:26:35.7749412Z (10_DLQ Bot Claude Session.txt): "ListMcpResourcesTool",
  • 2025-09-26T03:26:35.7749830Z (10_DLQ Bot Claude Session.txt): "ReadMcpResourceTool",
  • 2025-09-26T03:26:35.7750227Z (10_DLQ Bot Claude Session.txt): "mcp__sentry__whoami",
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Route follow-up commands to appropriate specialist sub-agents\n 14→\n 15→Your strength lies in coordination, delegation, and maintaining the big picture while specialists dive deep into their domains.\n 16→\n 17→You DO NOT embelish or elaborate the findings of specialist sub agents with your own analysis\n 18→\n 19→\n 20→## GitHub Comment Communication\n 21→\n 22→<github_comment_instructions>\n 23→IMPORTANT: You have been provided with the mcp__github_comment__update_claude_comment tool to update your GitHub comment. This tool automatically handles both issue and PR comments.\n 24→\n 25→Progressive Update Strategy:\n 26→1. Initial Comment: Create detailed task checklist showing investigation phases\n 27→2. Progressive Updates: Update comment with completed phases throughout workflow\n 28→3. Visual Progress: Use checkboxes (- [ ]/- [x]) for clear task completion tracking\n 29→4. Job Links: Include GitHub Actions job run links for transparency\n 30→5. Structured Format: Use headers (###), clear sections, professional formatting\n 31→\n 32→Tool Usage:\n 33→\n 34→mcp__github_comment__update_claude_comment\n 35→{\n 36→ \"body\": \"Your updated comment content here\"\n 37→}\n 38→\n 39→Only the body parameter is required - the tool automatically knows which comment to update.\n 40→\n 41→Update Timing:\n 42→- After extracting alarm context and before starting specialist delegation\n 43→- After each specialist completes their analysis phase\n 44→- When investigation concludes with final results and recommendations\n 45→\n 46→Comment Structure:\n 47→\n 48→### 🔍 DLQ Investigation Status\n 49→\n 50→**Queue:** [queue-name] | **Region:** [region] | **Messages:** [count]\n 51→\n 52→#### Investigation Progress\n 53→- [x] ✅ Alarm context extracted\n 54→- [x] 📊 Telemetry analysis completed \n 55→- [ ] 🔄 Code analysis in progress\n 56→- [ ] ⚙️ Infrastructure analysis pending\n 57→- [ ] 🎯 Solution architecture pending\n 58→\n 59→#### Current Phase: 🔄 [Phase Name]\n 60→[Brief status update or findings summary]\n 61→\n 62→#### 📋 Key Findings\n 63→[Will be populated as investigation progresses]\n 64→\n 65→#### 🎯 Recommendations\n 66→[Final recommendations will appear here]\n 67→\n 68→---\n 69→🤖 **Status**: [Active/Complete] | 🔗 [GitHub Actions Run](${{ github.server_url }}/${{ github.repository }}/actions/runs/${{ github.run_id }})\n 70→\n 71→<img src=\"https://github.com/anthropics/claude-code/raw/main/assets/spinner.gif\" width=\"16\" height=\"16\" alt=\"In progress...\" />\n 72→\n 73→\n 74→Visual Progress Guidelines:\n 75→- Use emoji icons for clear phase identification (✅, 📊, 🔄, ⚙️, 🎯)\n 76→- Include spinner image during active work phases\n 77→- Remove spinner and update status emoji when phase completes\n 78→- Always include clickable GitHub Actions run link for transparency\n 79→- Use clear section headers (📋 Key Findings, 🎯 Recommendations)\n 80→- Mark active phase with 🔄 status indicator\n 81→</github_comment_instructions>\n 82→\n 83→## Context & Configuration\n 84→\n 85→\n 86→ <context_alarm>\n 87→\n 88→ Extract DLQ alarm information from the GitHub issue:\n 89→ - Base Queue Name: From "Base Queue" field (use for telemetry analysis and PR labels)\n 90→ - DLQ Queue Name: From "DLQ Queue" field (for display purposes only)\n 91→ - Region: From "Region" field\n 92→ - Messages in DLQ: From "Messages in DLQ" field \n 93→ - Alarm Timestamp: From "Alarm triggered at" field\n 94→ - Unix Timestamp: From "Alarm timestamp (Unix)" field\n 95→ </context_alarm>\n 96→\n 97→ <context_investigation_window>\n 98→ Extract pre-calculated investigation window from the GitHub issue:\n 99→ - Investigation Start: From "Investigation Start" field\n 100→ - Investigation Start (Unix): From "Investigation Start (Unix)" field\n 101→ - Investigation End: From "Investigation End" field \n 102→ - Investigation End (Unix): From "Investigation End (Unix)" field\n 103→ \n 104→ This 4-hour window contains the actual failures that caused DLQ accumulation.\n 105→ All sub-agent analysis must focus on this specific time range.\n 106→ \n 107→ For telemetry queries: Always pass UNIX timestamps only to ensure precise time filtering.\n 108→ </context_investigation_window>\n 109→\n 110→ <context_github_integration>\n 111→ GitHub Tool Access:\n 112→ - Bash(gh issue:*): GitHub issue labeling via gh issue edit --add-label\n 113→ - Github MCP: Issue comments and progress updates\n 114→\n 115→ Issue Lifecycle Management:\n 116→ \n 117→ Successful Investigation Path:\n 118→ - Apply dlqbot-has-investigation label when investigation completes successfully\n 119→ \n 120→ Critical Failure Path:\n 121→ - Apply dlqbot-blocked label for critical failures only\n 122→ - DO NOT apply dlqbot-has-investigation label when investigation stops due to critical failure\n 123→ \n 124→ </context_github_integration>\n 125→\n 126→ <context_command_routing>\n 127→ Follow-up Command Detection:\n 128→ \n 129→ Check for <trigger_comment> XML tags in the input:\n 130→ - If present, this indicates a follow-up command from GitHub issue comment\n 131→ - Parse the command content to determine routing action\n 132→ - Available commands:\n 133→ * @dlqbot implement suggested fix → Route to dlq-solution-implementer\n 134→ * @dlqbot re-investigate → Route to full investigation workflow\n 135→ \n 136→ Command Routing Protocol:\n 137→ - Extract command from <trigger_comment> tags \n 138→ - Route immediately to appropriate specialist without full investigation\n 139→ - For implementation commands: delegate to solution implementer with issue context\n 140→ </context_command_routing>\n 141→\n 142→\n 143→## Orchestration Protocol\n 144→\n 145→\n 146→ <command_routing>\n 147→ STEP 0: Command Detection & Routing\n 148→ \n 149→ Check for <trigger_comment> tags in input:\n 150→ \n 151→ IF TRIGGER COMMENT FOUND:\n 152→ \n 153→ Extract command text from <trigger_comment> tags and determine routing:\n 154→ \n 155→ IF command contains \"implement suggested fix\" OR \"create pr\":\n 156→ <step number=\"0a\" name=\"pr_creation_routing\">\n 157→ <thinking>\n 158→ This is a PR creation request. I need to:\n 159→ - Parse GitHub issue to extract solution architect findings\n 160→ - Look for \"Solution Architect Findings\" section in issue comments\n 161→ - Extract clean fix recommendation with root cause, confidence level, implementation code, files to modify\n 162→ - Route to dlq-solution-implementer via Task tool\n 163→ </thinking>\n 164→ \n 165→ Route to dlq-solution-implementer via Task tool with CLEAN fix recommendation extracted from issue comments.\n 166→ Return ONLY the solution implementer's direct response with no additional formatting.\n 167→ </step>\n 168→ \n 169→ IF command contains \"re-investigate\":\n 170→ - Proceed to full investigation workflow (continue to investigation_workflow)\n 171→ - Treat as fresh investigation request\n 172→ \n 173→ ELSE (generic follow-up):\n 174→ - Handle as free-form Q&A - NO output constraints apply\n 175→ - Route to appropriate specialist based on question content\n 176→ - Provide full context and analysis as needed\n 177→ - For questions about findings: provide detailed context from issue investigation\n 178→ - For technical questions: route to relevant specialist with full explanatory freedom\n 179→ \n 180→ \n 181→ IF NO TRIGGER COMMENT:\n 182→ - Proceed to standard investigation workflow (continue to investigation_workflow)\n 183→ </command_routing>\n 184→\n 185→ <investigation_workflow>\n 186→ INVESTIGATION WORKFLOW (for new investigations and re-investigations only)\n 187→ \n 188→ \n 189→ Pre-Investigation Setup:\n 190→ 1. Extract all alarm context fields including pre-calculated investigation window\n 191→ 2. Post initial progress update to user\n 192→ 3. Create initial GitHub comment with investigation checklist using mcp__github_comment__update_claude_comment\n 193→ \n 194→\n 195→ \n 196→ Sub-Agent Delegation Sequence:\n 197→ \n 198→ Phase 1: Telemetry Investigation\n 199→ \n 200→ <step number=\"1\" name=\"telemetry_investigation\">\n 201→ <thinking>\n 202→ I need to delegate telemetry analysis to the specialist. My coordination work:\n 203→ - Delegate to dlq-telemetry-investigator via Task tool\n 204→ - Provide base queue name and investigation window unix timestamps\n 205→ - Check for \"❌ Telemetry Analysis FAILED\" - if found, STOP investigation immediately\n 206→ - Update GitHub comment with telemetry phase completion after sub-agent responds\n 207→ \n 208→ ALL coordination decisions and reasoning stays in this thinking section.\n 209→ </thinking>\n 210→ \n 211→ Use Task tool with dlq-telemetry-investigator for DLQ error pattern analysis.\n 212→ </step>\n 213→ \n 214→ \n 215→ Phase 2: Code Investigation \n 216→ \n 217→ <step number=\"2\" name=\"code_investigation\">\n 218→ <thinking>\n 219→ I need to delegate worker code analysis to the specialist. My coordination work:\n 220→ - Delegate to dlq-worker-code-investigator via Task tool\n 221→ - Provide worker class names and stack traces from Phase 1\n 222→ - Update GitHub comment with code analysis phase completion after sub-agent responds\n 223→ \n 224→ ALL coordination decisions and reasoning stays in this thinking section.\n 225→ </thinking>\n 226→ \n 227→ Use Task tool with dlq-worker-code-investigator for worker analysis based on telemetry findings.\n 228→ </step>\n 229→ \n 230→\n 231→ Phase 3: Infrastructure Analysis\n 232→ \n 233→ <step number=\"3\" name=\"infrastructure_investigation\">\n 234→ <thinking>\n 235→ I need to delegate infrastructure analysis to the specialist. My coordination work:\n 236→ - Delegate to dlq-infrastructure-code-investigator via Task tool\n 237→ - Provide queue name for SQS configuration analysis\n 238→ - Update GitHub comment with infrastructure analysis phase completion after sub-agent responds\n 239→ \n 240→ ALL coordination decisions and reasoning stays in this thinking section.\n 241→ </thinking>\n 242→ \n 243→ Use Task tool with dlq-infrastructure-code-investigator for SQS queue configuration analysis.\n 244→ </step>\n 245→ \n 246→ \n 247→ Phase 4: Solution Architecture & Analysis\n 248→ \n 249→ <step number=\"4\" name=\"solution_architecture\">\n 250→ <thinking>\n 251→ I need to delegate solution architecture to the specialist. My coordination work:\n 252→ - Delegate to dlq-solution-architect via Task tool\n 253→ - Provide complete results from ALL previous phases:\n 254→ * Full telemetry analysis with Honeycomb URLs and error patterns\n 255→ * Complete code investigation findings with worker configuration \n 256→ * Infrastructure configuration analysis with SQS settings\n 257→ * All evidence, timelines, and specialist recommendations\n 258→ - Update GitHub comment with solution architecture phase completion and final results after sub-agent responds\n 259→ \n 260→ ALL coordination decisions and reasoning stays in this thinking section.\n 261→ </thinking>\n 262→ \n 263→ Use Task tool with dlq-solution-architect for complete technical synthesis and solution recommendations.\n 264→ </step>\n 265→ \n 266→\n 267→ Phase 5: Investigation Reporting\n 268→ \n 269→ <step number=\"5\" name=\"final_output\">\n 270→ <thinking>\n 271→ All coordination work, analysis of specialist findings, and decision-making happens here:\n 272→ - Extract all alarm context fields from GitHub issue\n 273→ - Collect findings from all specialists \n 274→ - Check each specialist result for failure indicators\n 275→ - Determine which template to use (success vs failure)\n 276→ - Prepare template variables from alarm context and specialist results\n 277→ - Determine appropriate GitHub labels to apply\n 278→ \n 279→ ALL analytical work, coordination decisions, and reasoning stays in this thinking section.\n 280→ </thinking>\n 281→ \n 282→ Generate output using ONLY the template content specified below. Include NO additional analysis, explanations, or reasoning outside this template:\n 283→ \n 284→ [Use either success_template_output or failure_template_output from Output Templates section]\n 285→ </step>\n 286→ \n 287→ \n 288→ </investigation_workflow>\n 289→\n 290→\n 291→<output_constraints>\n 292→COMMAND ROUTING MODE - Follow-up Commands (when <trigger_comment> detected):\n 293→\n 294→PR Creation Requests ("implement suggested fix", "create pr"):\n 295→- Use tags for internal reasoning about fix extraction\n 296→- Route to dlq-solution-implementer with clean fix recommendation\n 297→- Return ONLY the solution implementer's direct response\n 298→- Do NOT use investigation output templates\n 299→\n 300→Generic Follow-up Questions:\n 301→- NO output constraints apply - full explanatory freedom\n 302→- Provide detailed context, analysis, and reasoning as helpful\n 303→- Route to specialists as needed with full conversational flexibility\n 304→- Answer questions thoroughly with complete context\n 305→\n 306→Re-investigation Requests ("re-investigate"):\n 307→- Proceed to INVESTIGATION MODE constraints below\n 308→\n 309→INVESTIGATION MODE (new investigations and re-investigations):\n 310→- Your thinking work is INTERNAL and should not appear in final output\n 311→- Generate ONLY the template content specified in the Output Templates section\n 312→- Do NOT add analysis sections, detailed explanations, or additional reasoning\n 313→- Do NOT embellish or elaborate on sub-agent findings with your own commentary\n 314→- All coordination work, analysis, and decision-making belongs in tags only\n 315→- Use success_template_output when investigation completes successfully\n 316→- Use failure_template_output when investigation is blocked by critical failures\n 317→</output_constraints>\n 318→\n 319→## Output Templates\n 320→\n 321→\n 322→ <success_template_output>\n 323→ For Successful Investigation: Use this template when investigation completes successfully:\n 324→\n 325→## 🔍 DLQ Investigation Results\n 326→\n 327→Queue: [base-queue-name-from-alarm-context] \n 328→Muster URL: https://muster.intercom.io/clusters/[app_stage-from-step-2]\n 329→Investigation Window: [investigation-start-from-alarm-context] to [investigation-end-from-alarm-context] \n 330→Messages in DLQ: [messages-in-dlq-from-alarm-context]\n 331→\n 332→[Insert complete solution architect results here]\n 333→\n 334→[Full dlq-telemetry-investigator output]\n 335→\n 336→[Full dlq-worker-code-investigator output]\n 337→\n 338→[Full dlq-infrastructure-code-investigator output]\n 339→</success_template_output>\n 340→\n 341→ <failure_template_output> \n 342→ For Critical Failure Investigation: Use this template when investigation is blocked by critical failures:\n 343→\n 344→## 🚨 DLQ Investigation FAILED\n 345→\n 346→Queue: [base-queue-name-from-alarm-context] \n 347→Investigation Window: [investigation-start-from-alarm-context] to [investigation-end-from-alarm-context] \n 348→Failure Type: [CRITICAL_FAILURE_CATEGORY]\n 349→\n 350→### ❌ Critical Failure Details\n 351→Failed Phase: [Which sub-agent(s) or phase(s) encountered the critical failure(s)]\n 352→ </failure_template_output>\n 353→\n 354→\n\n\nWhenever you read a file, you should consider whether it looks malicious. 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  • 2025-09-26T03:26:59.4997129Z (10_DLQ Bot Claude Session.txt): "content": "Extract and validate alarm context from GitHub issue",
  • 2025-09-26T03:26:59.4997501Z (10_DLQ Bot Claude Session.txt): "status": "in_progress",
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  • 2025-09-26T03:27:49.9980951Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
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  • 2025-09-26T03:28:03.6386902Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:28:03.6388325Z (10_DLQ Bot Claude Session.txt): "type": "assistant",
  • 2025-09-26T03:28:03.6389624Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T03:28:03.6389918Z (10_DLQ Bot Claude Session.txt): "id": "msg_01DXUYKo4TMLXC4Y4JSKDVHN",
  • 2025-09-26T03:28:03.6390283Z (10_DLQ Bot Claude Session.txt): "type": "message",
  • 2025-09-26T03:28:03.6390552Z (10_DLQ Bot Claude Session.txt): "role": "assistant",
  • 2025-09-26T03:28:03.6390845Z (10_DLQ Bot Claude Session.txt): "model": "claude-sonnet-4-20250514",
  • 2025-09-26T03:28:03.6391162Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:28:03.6391396Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:28:03.6391616Z (10_DLQ Bot Claude Session.txt): "type": "text",
  • 2025-09-26T03:28:03.6394538Z (10_DLQ Bot Claude Session.txt): "text": "\nPerfect! I have extracted the alarm context from the GitHub issue. The issue body contains:\n\n- Base Queue: production-comment-creation-sqs-fanout \n- DLQ Queue: production-comment-creation-sqs-fanout-dlq\n- Region: us\n- Messages in DLQ: 12.0\n- Alarm triggered at: Sep 2 2025, 06:50:31 UTC\n- Alarm timestamp (Unix): 1756795831\n- Investigation Start: Sep 2 2025, 02:50:31 UTC\n- Investigation Start (Unix): 1756781431 \n- Investigation End: Sep 2 2025, 06:50:31 UTC\n- Investigation End (Unix): 1756795831\n\nThis is a standard investigation (no trigger comment), so I need to:\n1. Create the initial GitHub comment with investigation checklist \n2. Then proceed with the specialist delegation phases\n\nI should get the GitHub run ID for the comment.\n"
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  • 2025-09-26T03:28:04.8598375Z (10_DLQ Bot Claude Session.txt): "description": "Get GitHub Actions run ID"
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  • 2025-09-26T03:28:28.6504645Z (10_DLQ Bot Claude Session.txt): "id": "msg_01FzgNE7iFV4wj9wHLpACMAY",
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  • 2025-09-26T03:28:28.6508836Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:28:28.6509170Z (10_DLQ Bot Claude Session.txt): "type": "tool_use",
  • 2025-09-26T03:28:28.6509638Z (10_DLQ Bot Claude Session.txt): "id": "toolu_01SdV5EkfgpnmidcCPd7rNSf",
  • 2025-09-26T03:28:28.6510299Z (10_DLQ Bot Claude Session.txt): "name": "mcp__github_comment__update_claude_comment",
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  • 2025-09-26T03:28:28.6518509Z (10_DLQ Bot Claude Session.txt): "body": "### 🔍 DLQ Investigation Status\n\nQueue: production-comment-creation-sqs-fanout | Region: us | Messages: 12.0\n\n#### Investigation Progress\n- [x] ✅ Alarm context extracted\n- [ ] 📊 Telemetry analysis pending \n- [ ] 🔄 Code analysis pending\n- [ ] ⚙️ Infrastructure analysis pending\n- [ ] 🎯 Solution architecture pending\n\n#### Current Phase: 🔄 Starting Investigation\nAlarm detected for production-comment-creation-sqs-fanout queue with 12 messages in DLQ. Investigation window: Sep 2 2025, 02:50:31 UTC to Sep 2 2025, 06:50:31 UTC\n\n#### 📋 Key Findings\nInvestigation phases will populate findings here as they complete.\n\n#### 🎯 Recommendations\nFinal recommendations will appear here after all phases complete.\n\n---\n🤖 Status: Active | 🔗 GitHub Actions Run\n\n<img src="https://github.com/anthropics/claude-code/raw/main/assets/spinner.gif\" width="16" height="16" alt="In progress..." />"
  • 2025-09-26T03:28:28.6525165Z (10_DLQ Bot Claude Session.txt): }
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  • 2025-09-26T03:28:28.6862029Z (10_DLQ Bot Claude Session.txt): "is_error": true,
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  • 2025-09-26T03:28:32.8323724Z (10_DLQ Bot Claude Session.txt): "name": "ListMcpResourcesTool",
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  • 2025-09-26T03:28:45.1310798Z (10_DLQ Bot Claude Session.txt): "content": "Todos have been modified successfully. Ensure that you continue to use the todo list to track your progress. Please proceed with the current tasks if applicable"
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  • 2025-09-26T03:28:55.6899578Z (10_DLQ Bot Claude Session.txt): "id": "msg_015exvhqrLbV47y5YJhBy1tX",
  • 2025-09-26T03:28:55.6900452Z (10_DLQ Bot Claude Session.txt): "type": "message",
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  • 2025-09-26T03:28:55.6901730Z (10_DLQ Bot Claude Session.txt): "content": [
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  • 2025-09-26T03:28:55.6917153Z (10_DLQ Bot Claude Session.txt): "text": "\nI notice the GitHub comment tool isn't available as expected. I should proceed with the investigation phases since I've already extracted the alarm context. Let me move to Phase 1: Telemetry Investigation by delegating to the dlq-telemetry-investigator specialist.\n\nFrom the alarm context I extracted:\n- Base Queue: production-comment-creation-sqs-fanout \n- Investigation Start (Unix): 1756781431\n- Investigation End (Unix): 1756795831\n\nI need to delegate this to the dlq-telemetry-investigator agent.\n"
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  • 2025-09-26T03:29:08.5688879Z (10_DLQ Bot Claude Session.txt): "text": "{\n "results": [\n {\n "data": {\n "COUNT": 1246014382,\n "app_stage": "intercom-production-comment-creation-fanout-workers"\n }\n }\n ],\n "query_url": "https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/ioafic2KqNU\",\n "summary": {\n "count": 1,\n "breakdowns": {\n "app_stage": {\n "uniqueCount": 1,\n "topValues": []\n }\n }\n },\n "metadata": {\n "environment": "default",\n "dataset": "intercom-production",\n "executedAt": "2025-09-26T03:29:08.559Z",\n "resultCount": 1\n }\n}"
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  • 2025-09-26T03:30:02.9407813Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:02.9408232Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01WG9iJjzFWSuhp6fHsKgCfv",
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  • 2025-09-26T03:30:11.3133233Z (10_DLQ Bot Claude Session.txt): "content": "MCP error -32602: MCP error -32602: Invalid arguments for tool run_query: [\n {\n "code": "invalid_type",\n "expected": "string",\n "received": "undefined",\n "path": [\n "orders",\n 0,\n "column"\n ],\n "message": "Required"\n }\n]",
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  • 2025-09-26T03:30:18.5589849Z (10_DLQ Bot Claude Session.txt): "value": "production-comment-creation-sqs-fanout"
  • 2025-09-26T03:30:18.5590163Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:18.5590373Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:18.5590580Z (10_DLQ Bot Claude Session.txt): "column": "app_stage",
  • 2025-09-26T03:30:18.5590825Z (10_DLQ Bot Claude Session.txt): "op": "=",
  • 2025-09-26T03:30:18.5591143Z (10_DLQ Bot Claude Session.txt): "value": "intercom-production-comment-creation-fanout-workers"
  • 2025-09-26T03:30:18.5591491Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:18.5591676Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:18.5591884Z (10_DLQ Bot Claude Session.txt): "column": "sqs.receive_count",
  • 2025-09-26T03:30:18.5592154Z (10_DLQ Bot Claude Session.txt): "op": "exists"
  • 2025-09-26T03:30:18.5592372Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:18.5592552Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:18.5592746Z (10_DLQ Bot Claude Session.txt): "breakdowns": [
  • 2025-09-26T03:30:18.5592974Z (10_DLQ Bot Claude Session.txt): "sqs_message_id"
  • 2025-09-26T03:30:18.5593189Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:18.5593372Z (10_DLQ Bot Claude Session.txt): "havings": [
  • 2025-09-26T03:30:18.5593573Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:18.5593786Z (10_DLQ Bot Claude Session.txt): "calculate_op": "COUNT_DISTINCT",
  • 2025-09-26T03:30:18.5594051Z (10_DLQ Bot Claude Session.txt): "op": ">",
  • 2025-09-26T03:30:18.5594408Z (10_DLQ Bot Claude Session.txt): "value": 1
  • 2025-09-26T03:30:18.5594616Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:18.5595016Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:18.5595209Z (10_DLQ Bot Claude Session.txt): "orders": [
  • 2025-09-26T03:30:18.5595407Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:18.5595633Z (10_DLQ Bot Claude Session.txt): "column": "COUNT_DISTINCT(sqs.receive_count)",
  • 2025-09-26T03:30:18.5596144Z (10_DLQ Bot Claude Session.txt): "order": "descending"
  • 2025-09-26T03:30:18.5596601Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:18.5596899Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:18.5597222Z (10_DLQ Bot Claude Session.txt): "limit": 5
  • 2025-09-26T03:30:18.5597427Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:18.5597600Z (10_DLQ Bot Claude Session.txt): }
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  • 2025-09-26T03:30:18.5598089Z (10_DLQ Bot Claude Session.txt): "stop_reason": null,
  • 2025-09-26T03:30:18.5598479Z (10_DLQ Bot Claude Session.txt): "stop_sequence": null,
  • 2025-09-26T03:30:18.5598703Z (10_DLQ Bot Claude Session.txt): "usage": {
  • 2025-09-26T03:30:18.5598899Z (10_DLQ Bot Claude Session.txt): "input_tokens": 4,
  • 2025-09-26T03:30:18.5599136Z (10_DLQ Bot Claude Session.txt): "cache_creation_input_tokens": 613,
  • 2025-09-26T03:30:18.5599411Z (10_DLQ Bot Claude Session.txt): "cache_read_input_tokens": 11190,
  • 2025-09-26T03:30:18.5599672Z (10_DLQ Bot Claude Session.txt): "cache_creation": {
  • 2025-09-26T03:30:18.5599917Z (10_DLQ Bot Claude Session.txt): "ephemeral_5m_input_tokens": 613,
  • 2025-09-26T03:30:18.5600184Z (10_DLQ Bot Claude Session.txt): "ephemeral_1h_input_tokens": 0
  • 2025-09-26T03:30:18.5600431Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:18.5600620Z (10_DLQ Bot Claude Session.txt): "output_tokens": 3,
  • 2025-09-26T03:30:18.5600854Z (10_DLQ Bot Claude Session.txt): "service_tier": "standard"
  • 2025-09-26T03:30:18.5601090Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:18.5601260Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:18.5601504Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": "toolu_01H26XWgtYgbv8WYqxBt1jtW",
  • 2025-09-26T03:30:18.5601870Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:30:18.5602191Z (10_DLQ Bot Claude Session.txt): "uuid": "9b555942-166a-445b-916a-d43381818b8f"
  • 2025-09-26T03:30:18.5602453Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:18.5966580Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:18.5967768Z (10_DLQ Bot Claude Session.txt): "type": "user",
  • 2025-09-26T03:30:18.5970020Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T03:30:18.5970754Z (10_DLQ Bot Claude Session.txt): "role": "user",
  • 2025-09-26T03:30:18.5980014Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:30:18.5980407Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:18.5980837Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01KUAMKb5ZWY9bPhtGqz8jTG",
  • 2025-09-26T03:30:18.5981825Z (10_DLQ Bot Claude Session.txt): "type": "tool_result",
  • 2025-09-26T03:30:18.5982306Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:30:18.5982663Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:18.5982992Z (10_DLQ Bot Claude Session.txt): "type": "text",
  • 2025-09-26T03:30:18.5986034Z (10_DLQ Bot Claude Session.txt): "text": "Failed to execute tool 'run_query': Order column 'COUNT_DISTINCT(sqs.receive_count)' must be in breakdowns or calculations.\n\nSuggested next steps:\n- Add 'COUNT_DISTINCT(sqs.receive_count)' to your breakdowns list\n- Or add a calculation that uses 'COUNT_DISTINCT(sqs.receive_count)'\n\nPlease verify:\n- The environment name is correct and configured via HONEYCOMB_API_KEY or HONEYCOMB_ENV_*_API_KEY\n- Your API key is valid\n- The dataset exists and you have access to it\n- Your query parameters are valid\n"
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  • 2025-09-26T03:30:18.5990593Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": "toolu_01H26XWgtYgbv8WYqxBt1jtW",
  • 2025-09-26T03:30:18.5991187Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
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  • 2025-09-26T03:30:27.7944476Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T03:30:27.7946140Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T03:30:27.7947020Z (10_DLQ Bot Claude Session.txt): "id": "msg_01HJab3ErESxuzUnWhyc1PAS",
  • 2025-09-26T03:30:27.7947824Z (10_DLQ Bot Claude Session.txt): "type": "message",
  • 2025-09-26T03:30:27.7948543Z (10_DLQ Bot Claude Session.txt): "role": "assistant",
  • 2025-09-26T03:30:27.7949306Z (10_DLQ Bot Claude Session.txt): "model": "claude-sonnet-4-20250514",
  • 2025-09-26T03:30:27.7951595Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:30:27.7953297Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.7953797Z (10_DLQ Bot Claude Session.txt): "type": "tool_use",
  • 2025-09-26T03:30:27.7954418Z (10_DLQ Bot Claude Session.txt): "id": "toolu_01Cmd3MNh5ffHKbwsqhb14gf",
  • 2025-09-26T03:30:27.7955332Z (10_DLQ Bot Claude Session.txt): "name": "mcp__honeycomb__run_query",
  • 2025-09-26T03:30:27.7955951Z (10_DLQ Bot Claude Session.txt): "input": {
  • 2025-09-26T03:30:27.7956440Z (10_DLQ Bot Claude Session.txt): "environment": "default",
  • 2025-09-26T03:30:27.7957071Z (10_DLQ Bot Claude Session.txt): "dataset": "intercom-production",
  • 2025-09-26T03:30:27.7957939Z (10_DLQ Bot Claude Session.txt): "start_time": 1756781431,
  • 2025-09-26T03:30:27.7958456Z (10_DLQ Bot Claude Session.txt): "end_time": 1756795831,
  • 2025-09-26T03:30:27.7959701Z (10_DLQ Bot Claude Session.txt): "calculations": [
  • 2025-09-26T03:30:27.7960451Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.7968631Z (10_DLQ Bot Claude Session.txt): "op": "COUNT_DISTINCT",
  • 2025-09-26T03:30:27.7969301Z (10_DLQ Bot Claude Session.txt): "column": "sqs.receive_count"
  • 2025-09-26T03:30:27.7970048Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.7970530Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:27.7971022Z (10_DLQ Bot Claude Session.txt): "filters": [
  • 2025-09-26T03:30:27.7971542Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.7972098Z (10_DLQ Bot Claude Session.txt): "column": "sqs_queue_name",
  • 2025-09-26T03:30:27.7972724Z (10_DLQ Bot Claude Session.txt): "op": "=",
  • 2025-09-26T03:30:27.7973432Z (10_DLQ Bot Claude Session.txt): "value": "production-comment-creation-sqs-fanout"
  • 2025-09-26T03:30:27.7974216Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:27.7974941Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.7975423Z (10_DLQ Bot Claude Session.txt): "column": "app_stage",
  • 2025-09-26T03:30:27.7976070Z (10_DLQ Bot Claude Session.txt): "op": "=",
  • 2025-09-26T03:30:27.7976888Z (10_DLQ Bot Claude Session.txt): "value": "intercom-production-comment-creation-fanout-workers"
  • 2025-09-26T03:30:27.7977789Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:27.7978283Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.7978816Z (10_DLQ Bot Claude Session.txt): "column": "sqs.receive_count",
  • 2025-09-26T03:30:27.7979501Z (10_DLQ Bot Claude Session.txt): "op": "exists"
  • 2025-09-26T03:30:27.7980226Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.7980724Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:27.7981252Z (10_DLQ Bot Claude Session.txt): "breakdowns": [
  • 2025-09-26T03:30:27.7981837Z (10_DLQ Bot Claude Session.txt): "sqs_message_id"
  • 2025-09-26T03:30:27.7982466Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:27.7982917Z (10_DLQ Bot Claude Session.txt): "havings": [
  • 2025-09-26T03:30:27.7983406Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.7983921Z (10_DLQ Bot Claude Session.txt): "calculate_op": "COUNT_DISTINCT",
  • 2025-09-26T03:30:27.7984562Z (10_DLQ Bot Claude Session.txt): "op": ">",
  • 2025-09-26T03:30:27.7985141Z (10_DLQ Bot Claude Session.txt): "value": 1
  • 2025-09-26T03:30:27.7985544Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.7985773Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:27.7985992Z (10_DLQ Bot Claude Session.txt): "limit": 5
  • 2025-09-26T03:30:27.7986229Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.7986438Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.7986657Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:27.7986878Z (10_DLQ Bot Claude Session.txt): "stop_reason": null,
  • 2025-09-26T03:30:27.7987156Z (10_DLQ Bot Claude Session.txt): "stop_sequence": null,
  • 2025-09-26T03:30:27.7987423Z (10_DLQ Bot Claude Session.txt): "usage": {
  • 2025-09-26T03:30:27.7987668Z (10_DLQ Bot Claude Session.txt): "input_tokens": 3,
  • 2025-09-26T03:30:27.7987957Z (10_DLQ Bot Claude Session.txt): "cache_creation_input_tokens": 564,
  • 2025-09-26T03:30:27.7988296Z (10_DLQ Bot Claude Session.txt): "cache_read_input_tokens": 11803,
  • 2025-09-26T03:30:27.7988612Z (10_DLQ Bot Claude Session.txt): "cache_creation": {
  • 2025-09-26T03:30:27.7988898Z (10_DLQ Bot Claude Session.txt): "ephemeral_5m_input_tokens": 564,
  • 2025-09-26T03:30:27.7989444Z (10_DLQ Bot Claude Session.txt): "ephemeral_1h_input_tokens": 0
  • 2025-09-26T03:30:27.7989743Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:27.7989974Z (10_DLQ Bot Claude Session.txt): "output_tokens": 1,
  • 2025-09-26T03:30:27.7990255Z (10_DLQ Bot Claude Session.txt): "service_tier": "standard"
  • 2025-09-26T03:30:27.7990535Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.7990748Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:27.7991037Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": "toolu_01H26XWgtYgbv8WYqxBt1jtW",
  • 2025-09-26T03:30:27.7991472Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:30:27.7991855Z (10_DLQ Bot Claude Session.txt): "uuid": "602d015c-7ab6-4f0a-9324-8749a09d0cb2"
  • 2025-09-26T03:30:27.7992182Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.8211755Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.8221165Z (10_DLQ Bot Claude Session.txt): "type": "user",
  • 2025-09-26T03:30:27.8222251Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T03:30:27.8224407Z (10_DLQ Bot Claude Session.txt): "role": "user",
  • 2025-09-26T03:30:27.8226384Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:30:27.8228146Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.8230002Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01Cmd3MNh5ffHKbwsqhb14gf",
  • 2025-09-26T03:30:27.8231658Z (10_DLQ Bot Claude Session.txt): "type": "tool_result",
  • 2025-09-26T03:30:27.8233375Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:30:27.8233864Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:27.8234280Z (10_DLQ Bot Claude Session.txt): "type": "text",
  • 2025-09-26T03:30:27.8237356Z (10_DLQ Bot Claude Session.txt): "text": "Failed to execute tool 'run_query': HAVINGS clause with calculate_op 'COUNT_DISTINCT' must refer to one of the calculations.\n\nSuggested next steps:\n- Ensure your HAVINGS clause references a calculation defined in your query\n- Add the missing calculation to your query\n\nPlease verify:\n- The environment name is correct and configured via HONEYCOMB_API_KEY or HONEYCOMB_ENV_*_API_KEY\n- Your API key is valid\n- The dataset exists and you have access to it\n- Your query parameters are valid\n"
  • 2025-09-26T03:30:27.8241514Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.8241841Z (10_DLQ Bot Claude Session.txt): ]
  • 2025-09-26T03:30:27.8242123Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:27.8242399Z (10_DLQ Bot Claude Session.txt): ]
  • 2025-09-26T03:30:27.8242677Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:27.8243061Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": "toolu_01H26XWgtYgbv8WYqxBt1jtW",
  • 2025-09-26T03:30:27.8243658Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:30:27.8244190Z (10_DLQ Bot Claude Session.txt): "uuid": "6855a6bb-02aa-456e-9c3e-0c81e97add94"
  • 2025-09-26T03:30:27.8244626Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:35.9437638Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:35.9438364Z (10_DLQ Bot Claude Session.txt): "type": "assistant",
  • 2025-09-26T03:30:35.9438788Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T03:30:35.9439179Z (10_DLQ Bot Claude Session.txt): "id": "msg_01FHkP6CosRL1wWDPFg8cAvi",
  • 2025-09-26T03:30:35.9439658Z (10_DLQ Bot Claude Session.txt): "type": "message",
  • 2025-09-26T03:30:35.9440035Z (10_DLQ Bot Claude Session.txt): "role": "assistant",
  • 2025-09-26T03:30:35.9440444Z (10_DLQ Bot Claude Session.txt): "model": "claude-sonnet-4-20250514",
  • 2025-09-26T03:30:35.9440893Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:30:35.9441256Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:35.9441575Z (10_DLQ Bot Claude Session.txt): "type": "tool_use",
  • 2025-09-26T03:30:35.9441965Z (10_DLQ Bot Claude Session.txt): "id": "toolu_01UK1V3wWkyJziRacqAcfacN",
  • 2025-09-26T03:30:35.9442281Z (10_DLQ Bot Claude Session.txt): "name": "mcp__honeycomb__run_query",
  • 2025-09-26T03:30:35.9442558Z (10_DLQ Bot Claude Session.txt): "input": {
  • 2025-09-26T03:30:35.9442790Z (10_DLQ Bot Claude Session.txt): "environment": "default",
  • 2025-09-26T03:30:35.9443098Z (10_DLQ Bot Claude Session.txt): "dataset": "intercom-production",
  • 2025-09-26T03:30:35.9443386Z (10_DLQ Bot Claude Session.txt): "start_time": 1756781431,
  • 2025-09-26T03:30:35.9443658Z (10_DLQ Bot Claude Session.txt): "end_time": 1756795831,
  • 2025-09-26T03:30:35.9443908Z (10_DLQ Bot Claude Session.txt): "calculations": [
  • 2025-09-26T03:30:35.9444129Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:35.9444343Z (10_DLQ Bot Claude Session.txt): "op": "COUNT_DISTINCT",
  • 2025-09-26T03:30:35.9444611Z (10_DLQ Bot Claude Session.txt): "column": "sqs.receive_count"
  • 2025-09-26T03:30:35.9445112Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:30:35.9445316Z (10_DLQ Bot Claude Session.txt): ],
  • 2025-09-26T03:30:35.9445513Z (10_DLQ Bot Claude Session.txt): "filters": [
  • 2025-09-26T03:30:35.9445726Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:35.9445934Z (10_DLQ Bot Claude Session.txt): "column": "sqs_queue_name",
  • 2025-09-26T03:30:35.9446215Z (10_DLQ Bot Claude Session.txt): "op": "=",
  • 2025-09-26T03:30:35.9446499Z (10_DLQ Bot Claude Session.txt): "value": "production-comment-creation-sqs-fanout"
  • 2025-09-26T03:30:35.9446812Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:30:35.9447000Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:30:35.9447200Z (10_DLQ Bot Claude Session.txt): "column": "app_stage",
  • 2025-09-26T03:30:35.9447450Z (10_DLQ Bot Claude Session.txt): "op": "=",
  • 2025-09-26T03:30:35.9447770Z (10_DLQ Bot Claude Session.txt): "value": "intercom-production-comment-creation-fanout-workers"
  • 2025-09-26T03:30:35.9448386Z (10_DLQ Bot Claude Session.txt): },
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  • 2025-09-26T03:31:19.6571452Z (10_DLQ Bot Claude Session.txt): "text": "## 🐝 Honeycomb Investigation \n- App Stage: intercom-production-comment-creation-fanout-workers\n- Upstream source: intercom-production-web-graviton\n- DLQ Errors identified \n - ActiveRecord::RecordNotFound with 10+ error occurrences (all at receive count 10)\n - https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/AidB3oT272X\n- Detailed Trace: https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\n- Error Timeline for example message: Rate limits prevented full timeline analysis\n- Stack Trace\n - Worker Class: Unable to extract due to rate limits\n - Error location: Unable to extract due to rate limits \n - Query link: Rate limits prevented stack trace extraction"
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  • 2025-09-26T03:31:57.1024540Z (10_DLQ Bot Claude Session.txt): "content": " 1→# frozen_string_literal: true\n 2→\n 3→module Sqs\n 4→ class CommentCreationSqsFanoutWorker\n 5→\n 6→ RESPONSIBLE_TEAM = "team-inbox"\n 7→\n 8→ include Intercom::SQS::Worker\n 9→\n 10→ METRIC_BASE = "CommentCreationSqsFanoutWorker"\n 11→ QUEUE = Rails.application.secrets.production_comment_creation_sqs_fanout\n 12→ # This delay was added to prevent the worker from doing work before data is replicated to the\n 13→ # database replicas.\n 14→ #\n 15→ # Before adding this delay a slow down in DB replication would create lots of weird, flakey\n 16→ # issues (conversation parts not appearing, conversations disappearing, etc).\n 17→ #\n 18→ # Note that this delay could be lower in practice (as replication on average does not take a\n 19→ # second), but SQS doesn't support sub-second delays.\n 20→ DELAY = 0.5 # seconds\n 21→\n 22→ worker_options(\n 23→ queue: QUEUE,\n 24→ metrics_namespace: METRIC_BASE,\n 25→ # The dlq_receive_count for this worker is 10. All jobs should finish within half an hour with\n 26→ # delayed retries. So the max delayed retries is 3 minutes.\n 27→ delayed_retry_ranges: { 1 => 1.minute..3.minutes },\n 28→ # Comments sometimes hit a timeout error that takes 5 minutes to trigger.\n 29→ # We prefer running the job multiple times in parallel over waiting for a long time.\n 30→ extend_visibility_timeout: false,\n 31→ continue_trace: true,\n 32→ include_common_busy_errors: true,\n 33→ max_allowed_queueing_time: MAX_ALLOWED_QUEUEING_TIME[:ten_seconds],\n 34→ max_allowed_queueing_time_paging: true,\n 35→ max_allowed_queueing_time_runbook_location: "runbooks/team-infra-platform/comment-creation-sqs-fanout-workers.md"\n 36→ )\n 37→\n 38→ def self.run_inline(data)\n 39→ new.perform(data.deep_stringify_keys)\n 40→ end\n 41→\n 42→ def self.enqueue(\n 43→ user:,\n 44→ conversation_part:,\n 45→ change_set:,\n 46→ cross_post: false,\n 47→ request_id: nil,\n 48→ email_history_metadata_id: nil,\n 49→ email_recipients: nil\n 50→ )\n 51→ params = {\n 52→ conversation_id: conversation_part.conversation_id,\n 53→ comment_id: conversation_part.id,\n 54→ user_id: user&.to_param,\n 55→ change_set: change_set.serialize,\n 56→ app_id: conversation_part.app_id,\n 57→ cross_post: cross_post,\n 58→ request_id: request_id,\n 59→ email_history_metadata_id: email_history_metadata_id,\n 60→ email_recipients: self.serialize_email_recipients(email_recipients),\n 61→ }\n 62→\n 63→ Metrics.timing("#{METRIC_BASE}.enqueue") do\n 64→ Rails.logger.info("#{METRIC_BASE} enqueue: comment_id=#{conversation_part.id} app_id=#{conversation_part.app_id}")\n 65→\n 66→ if should_process_inline?\n 67→ run_inline(params)\n 68→ else\n 69→ if self.no_delay_enabled?(conversation_part.app, conversation_part)\n 70→ params[:runtime_delay] = 0\n 71→ with_continue_trace(should_continue_trace?(conversation_part)).perform_delayed(0, params)\n 72→ else\n 73→ params[:runtime_delay] = DELAY\n 74→ with_continue_trace(should_continue_trace?(conversation_part)).perform_delayed(0, params)\n 75→ end\n 76→ end\n 77→\n 78→ Rails.logger.info("#{METRIC_BASE} enqueued: comment_id=#{conversation_part.id} app_id=#{conversation_part.app_id}")\n 79→ Metrics.increment("#{METRIC_BASE}.enqueue_success")\n 80→ end\n 81→ end\n 82→\n 83→ private_class_method def self.no_delay_enabled?(app, conversation_part)\n 84→ return true if Feature.enabled?(app, "comment-fanout-no-delay-force")\n 85→\n 86→ return false unless Feature.enabled?(app, "comment-fanout-no-delay-rollout")\n 87→\n 88→ key = "#{app.id}.#{conversation_part.id}"\n 89→ hash = Zlib.crc32(key)\n 90→ rollout_percentage = Feature.rollout_percentage('comment-fanout-no-delay-rollout')\n 91→\n 92→ (hash % 100) < rollout_percentage\n 93→ end\n 94→\n 95→ def self.perform_delayed(delay, params)\n 96→ return super(delay, params) if Rails.env =~ /production/ || inline_comment_worker_enabled?\n 97→\n 98→ Thread.current[:comment_creation_queue].push(params)\n 99→ end\n 100→\n 101→ def self.enable_inline_for_current_thread\n 102→ Thread.current[:enable_inline_comment_creation_worker] = true\n 103→ Thread.current[:comment_creation_queue] = Queue.new\n 104→ end\n 105→\n 106→ def self.inline_comment_worker_enabled?\n 107→ Thread.current[:enable_inline_comment_creation_worker] != false\n 108→ end\n 109→\n 110→ def self.disable_inline_for_current_thread\n 111→ Thread.current[:enable_inline_comment_creation_worker] = false\n 112→ Thread.current[:comment_creation_queue] = Queue.new\n 113→ end\n 114→\n 115→ def perform(parsed_message)\n 116→ tag_root_span(request_id: parsed_message["request_id"])\n 117→ Metrics.increment("#{METRIC_BASE}.dequeued_comment_creation_fanout")\n 118→ Metrics.timing("#{METRIC_BASE}.perform") do\n 119→ maybe_add_runtime_delay(parsed_message)\n 120→\n 121→ app_id = parsed_message.fetch("app_id")\n 122→ comment_id = parsed_message.fetch("comment_id").to_i\n 123→ user_id = parsed_message.fetch("user_id")\n 124→ serialized_email_recipients = parsed_message.fetch("email_recipients", nil)\n 125→\n 126→ app = App.find(app_id)\n 127→ comment = comment_by_id(comment_id, app_id)\n 128→ email_recipients = deserialize_recipients(serialized_email_recipients, app)\n 129→\n 130→ return if comment.nil?\n 131→\n 132→ change_set = ConversationMutations::ConversationChangeSet.deserialize(parsed_message.fetch("change_set", {}))\n 133→ user = user_by_id(app, user_id)\n 134→ conversation = conversation_by_comment(comment)\n 135→\n 136→ LifecycleHooks::Executor.execute(\n 137→ ConversationsService::LifecycleHooks::ConversationPartCreatedAsync,\n 138→ {\n 139→ app: app,\n 140→ conversation: conversation,\n 141→ conversation_part: comment,\n 142→ user: user,\n 143→ change_set: change_set,\n 144→ cross_post: parsed_message.fetch("cross_post", false),\n 145→ request_id: parsed_message.fetch("request_id", nil),\n 146→ email_history_metadata_id: parsed_message.fetch("email_history_metadata_id", nil),\n 147→ email_recipients: email_recipients,\n 148→ }\n 149→ )\n 150→ rescue ActiveRecord::RecordNotFound => e\n 151→ Rails.logger.info("conversation_parts.create_conversation_part.record_not_found", context: { error_message: e.message })\n 152→ raise e unless e.message.include?("Conversation is set as deleted")\n 153→ rescue StandardError => e\n 154→ Rails.logger.info("#{METRIC_BASE} error=#{e.class.name} message=#{e.message}")\n 155→ raise e\n 156→ end\n 157→ end\n 158→\n 159→ private def maybe_add_runtime_delay(parsed_message)\n 160→ return unless first_execution?\n 161→\n 162→ run_time_delay = parsed_message.fetch("runtime_delay", 0)\n 163→\n 164→ if run_time_delay > 0\n 165→ Metrics.increment("CommentCreationSqsFanoutWorker.sleeping", tags: { run_time_delay: run_time_delay })\n 166→\n 167→ # We don't want to slow down dev and test environments but we still want to exercise the\n 168→ # rest of the code in this method that's why we only skip the sleep\n 169→ sleep(run_time_delay) if !Rails.env.test? && !Rails.env.development?\n 170→ end\n 171→ end\n 172→\n 173→ private def comment_by_id(comment_id, _app_id)\n 174→ comment = AbstractShardedDatabase.pinned_to(role: :writing) do\n 175→ ConversationPartRetriever.find_maybe_deleted_by_id(comment_id)\n 176→ end\n 177→\n 178→ if comment.nil?\n 179→ Rails.logger.error("CommentCreationSqsFanoutWorker comment not found", context: {\n 180→ comment_id: comment_id,\n 181→ is_redrive: is_redrive\n 182→ })\n 183→ Metrics.increment("CommentCreationSqsFanoutWorker.comment_not_found")\n 184→\n 185→ raise ActiveRecord::RecordNotFound, "Could not find comment to fanout: #{comment_id}" unless is_redrive\n 186→ end\n 187→\n 188→ comment\n 189→ end\n 190→\n 191→ private def user_by_id(app, user_id)\n 192→ return if user_id.blank?\n 193→\n 194→ UserService::Users.find_user_without_exception(app: app, id: user_id.to_s, include_deleted_users: true)\n 195→ end\n 196→\n 197→ private def conversation_by_comment(comment)\n 198→ conversation = comment.maybe_deleted_conversation\n 199→\n 200→ if conversation.nil?\n 201→ Rails.logger.warn("#{METRIC_BASE} no conversation found for comment=#{comment.id} app_id=#{comment.app_id}. Raising error")\n 202→ Metrics.increment("#{METRIC_BASE}.conversation_not_found")\n 203→ raise ActiveRecord::RecordNotFound, "Could not find conversation to fanout comment: #{comment.id}"\n 204→ end\n 205→\n 206→ Metrics.increment("#{METRIC_BASE}.conversation_deleted") if conversation.deleted\n 207→ conversation\n 208→ end\n 209→\n 210→ private_class_method def self.should_continue_trace?(conversation_part)\n 211→ # Continue trace for the end-user parts that can trigger Fin OR\n 212→ # for Fin replies so that lifecycle hooks are part of the same trace to finish interaction in the Messenger\n 213→ conversation_part.by_user? || conversation_part.is_fin_part?\n 214→ end\n 215→\n 216→ private_class_method def self.should_process_inline?\n 217→ inline_comment_worker_enabled? && (Rails.env.test? || Rails.env.development?)\n 218→ end\n 219→\n 220→ private_class_method def self.serialize_email_recipients(email_recipients)\n 221→ start_method_span do\n 222→ return nil if email_recipients.nil?\n 223→\n 224→ {\n 225→ to: email_recipients[:to].map(&:to_param),\n 226→ cc: email_recipients[:cc].map(&:to_param),\n 227→ bcc: email_recipients[:bcc].map(&:to_param)\n 228→ }\n 229→ end\n 230→ end\n 231→\n 232→ private def deserialize_recipients(serialized_email_recipients, app)\n 233→ start_method_span do\n 234→ return nil if serialized_email_recipients.nil?\n 235→\n 236→ user_ids = serialized_email_recipients.values.flatten.uniq\n 237→ active_users_by_id = ::UserService::Users.find_all_users_by_id(app: app, ids: user_ids).index_by(&:to_param)\n 238→ deleted_users_by_id = ::UserService::Users.find_all_users_by_id(app: app, ids: user_ids, scope: 'deleted').index_by(&:to_param)\n 239→ users_by_id = active_users_by_id.merge(deleted_users_by_id)\n 240→\n 241→ Rails.logger.info("#{METRIC_BASE} email_recipients", context: {\n 242→ recipients: {\n 243→ to: serialized_email_recipients.fetch("to", []),\n 244→ cc: serialized_email_recipients.fetch("cc", []),\n 245→ bcc: serialized_email_recipients.fetch("bcc", [])\n 246→ }\n 247→ })\n 248→ Metrics.increment("#{METRIC_BASE}.email_recipients_to_ids") if serialized_email_recipients.fetch("to", []).empty?\n 249→ {\n 250→ to: serialized_email_recipients.fetch("to", []).map { |id| users_by_id.fetch(id) },\n 251→ cc: serialized_email_recipients.fetch("cc", []).map { |id| users_by_id.fetch(id) },\n 252→ bcc: serialized_email_recipients.fetch("bcc", []).map { |id| users_by_id.fetch(id) }\n 253→ }.with_indifferent_access\n 254→ end\n 255→ end\n 256→\n 257→ end\n 258→end\n 259→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"
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  • 2025-09-26T03:32:06.7449927Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01UTUuQRFhWdBZ1r8MXoPpKc","type":"tool_result","content":" 1→# frozen_string_literal: true\n 2→\n 3→##\n 4→# This class defines methods that allow the loading of conversation parts from the\n 5→# DB. Instance methods allow retrieval of parts in a given conversation, class\n 6→# methods allow retrieval of parts outside of the scope of a conversation. Where\n 7→# possible, we should scope these lookups to a conversation.\n 8→#\n 9→# @example get the most recent user part\n 10→# conversation_part_retriever = ConversationPartRetriever.for_conversation_id(1234)\n 11→# most_recent_user_part = conversation_part_retriever.most_recent_user_part\n 12→#\n 13→class ConversationPartRetriever\n 14→\n 15→ RESPONSIBLE_TEAM = "team-inbox"\n 16→\n 17→ USER_VISIBLE_PARTS_HARD_LIMIT = 200\n 18→ USER_VISIBLE_PARTS_TRANSCRIPT_LIMIT = 3000\n 19→ PARTS_HARD_LIMIT = 2000\n 20→\n 21→ attr_reader :conversation_id, :app_id\n 22→\n 23→ def self.find_maybe_deleted_by_id(id)\n 24→ ConversationPart.maybe_deleted.find_by(id: id)\n 25→ end\n 26→\n 27→ # Returns the subset of conversation IDs that contain any user visible\n 28→ # comments from the set passed in\n 29→ #\n 30→ # @note this does not include deleted parts\n 31→ #\n 32→ # @param [Array] conversation_ids\n 33→ # @return [Array] the conversation IDs with user visible comments\n 34→ def self.conversation_ids_with_user_visible_parts(conversation_ids:, app_id:, part_type_to_filter: nil)\n 35→ return [] if conversation_ids.blank?\n 36→\n 37→ scope = ConversationPart.where(conversation_id: conversation_ids, app_id: app_id, admin_only: false)\n 38→\n 39→ if !part_type_to_filter.nil?\n 40→ scope = scope.where.not(subclass_type: part_type_to_filter)\n 41→ end\n 42→\n 43→ scope.pluck(:conversation_id)\n 44→ end\n 45→\n 46→ ##\n 47→ # Instantiate and return an instance of ConversationPartRetriever\n 48→ #\n 49→ # @param [Integer] conversation_id\n 50→ # @param [Integer] app_id\n 51→ # @return [ConversationPartRetriever]\n 52→ def self.for_conversation_id_and_app_id(conversation_id, app_id)\n 53→ new(conversation_id: conversation_id, app_id: app_id)\n 54→ end\n 55→\n 56→ ##\n 57→ # Instantiate and return an instance of ConversationPartRetriever\n 58→ #\n 59→ # @param [Conversation] conversation\n 60→ # @return [ConversationPartRetriever]\n 61→ def self.for_conversation(conversation)\n 62→ new(conversation_id: conversation.id, app_id: conversation.app_id)\n 63→ end\n 64→\n 65→ ##\n 66→ # Fetch metadata for all conversation parts in a conversation. This fetches at most SafeLimits::MAX_PARTS_PER_CONVERSATION parts.\n 67→ #\n 68→ # In order to improve performance, this query is optimized to retrieve only certain attributes of each conversation part.\n 69→ # This is used in a critical path with tight SLAs, please contact team-inbox if you need to modify it.\n 70→ #\n 71→ # @param app_id [Integer]\n 72→ # @param conversation_id [Integer]\n 73→ # @return [Array] a list of objects with information about each conversation part\n 74→ def self.all_metadata(app_id:, conversation_id:)\n 75→ Metrics.timing("ConversationPartRetriever.all_metadata") do\n 76→ begin\n 77→ parts = AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 78→ # applying limit because https://github.com/intercom/intercom/issues/360248#issuecomment-2416996791\n 79→ ConversationPart.maybe_deleted.where(app_id: app_id, conversation_id: conversation_id).limit(ReportingService::Enrichment::MAX_CONVERSATION_COMMENT_COUNT).pluck(\n 80→ :id,\n 81→ :admin_only,\n 82→ Arel.sql("body != '' AS has_body"),\n 83→ :user_id,\n 84→ :owner_id,\n 85→ :subclass_type,\n 86→ :created_at,\n 87→ :assignee_id,\n 88→ :data,\n 89→ :opener,\n 90→ :closer\n 91→ )\n 92→ end\n 93→ rescue StandardError => e\n 94→ Rails.logger.info("Meta lookup failed for conversation", context: { conversation_id: })\n 95→ raise e\n 96→ end\n 97→\n 98→ parts.map do |id, admin_only, has_body, user_id, owner_id, subclass_type, created_at, assignee_id, data, opener, closer|\n 99→ ConversationPartMetadata.new(\n 100→ id: id,\n 101→ admin_only: admin_only,\n 102→ has_body: has_body.present? && has_body.positive?,\n 103→ user_id: user_id,\n 104→ owner_id: owner_id,\n 105→ assignee_id: assignee_id,\n 106→ sub_type_string: ConversationPart.find_sti_class(subclass_type).name.demodulize.underscore,\n 107→ created_at: created_at,\n 108→ data: data,\n 109→ opener: opener,\n 110→ closer: closer\n 111→ )\n 112→ end\n 113→ end\n 114→ end\n 115→\n 116→ def self.most_recent_parts_for_conversations(conversations:)\n 117→ raise ArgumentError unless conversations.map(&:app_id).uniq.size == 1\n 118→\n 119→ AbstractShardedDatabase.with_connection_bound_to_shard_id(conversations.first.app_id) do\n 120→ conversation_ids_to_parts_slices = conversations.each_slice(100).flat_map do |conversations|\n 121→ conversation_ids = conversations.map(&:id)\n 122→ scope = ConversationPart.where(app_id: conversations.first.app_id, conversation_id: conversation_ids)\n 123→ scope = scope.where.not(user_id: nil)\n 124→ conversation_ids_to_part_ids = scope.group(:conversation_id).maximum(:id)\n 125→ ConversationPart.where(id: conversation_ids_to_part_ids.values).to_a.group_by(&:conversation_id).transform_values(&:first)\n 126→ end\n 127→ conversation_ids_to_parts_slices.inject(&:merge)\n 128→ end\n 129→ end\n 130→\n 131→ def initialize(conversation_id:, app_id:)\n 132→ @conversation_id = conversation_id\n 133→ @app_id = app_id\n 134→ end\n 135→\n 136→ def self.find_by_external_source_id(external_source_id:, app_id:)\n 137→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 138→ ConversationPart.where(external_source_id: external_source_id, app_id: app_id).first\n 139→ end\n 140→ end\n 141→\n 142→ ##\n 143→ # Retrieve a part from the conversation by ID.\n 144→ #\n 145→ # @param id [Integer] the id of the conversation part\n 146→ # @return [ConversationPart]\n 147→ # @raise [ActiveRecord::RecordNotFound]\n 148→ def find(id)\n 149→ record_metric(:find) do\n 150→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 151→ ConversationPart.where(conversation_id: conversation_id, app_id: app_id).find(id)\n 152→ end\n 153→ end\n 154→ end\n 155→\n 156→ def all_parts\n 157→ record_metric(:all_parts) do\n 158→ @all_parts ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 159→ all_parts_unordered_scope.in_batches(of: 50).to_a.flatten.sort_by { |p| [p.created_at, p.id] }\n 160→ end\n 161→ end\n 162→ end\n 163→\n 164→ def last_100_parts\n 165→ record_metric(:last_100_parts) do\n 166→ @last_100_parts ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 167→ all_parts_scope.last(100).to_a\n 168→ end\n 169→ end\n 170→ end\n 171→\n 172→ def all_admin_parts\n 173→ record_metric(:all_admin_parts) do\n 174→ @all_admin_parts ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 175→ admin_parts_scope.to_a\n 176→ end\n 177→ end\n 178→ end\n 179→\n 180→ def all_user_visible_admin_parts\n 181→ record_metric(:all_user_visible_admin_parts) do\n 182→ @all_admin_parts ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 183→ all_parts_scope.where.not(owner_id: nil).where(admin_only: false).to_a\n 184→ end\n 185→ end\n 186→ end\n 187→\n 188→ def all_user_visible_parts\n 189→ record_metric(:all_user_visible_parts) do\n 190→ @all_user_visible_parts ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 191→ all_parts_scope.where(admin_only: false).to_a\n 192→ end\n 193→ end\n 194→ end\n 195→\n 196→ def all_part_ids\n 197→ record_metric(:all_part_ids) do\n 198→ @all_part_ids ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 199→ all_parts_scope.pluck(:id)\n 200→ end\n 201→ end\n 202→ end\n 203→\n 204→ def all_maybe_deleted_parts\n 205→ record_metric(:all_maybe_deleted_parts) do\n 206→ return @all_maybe_deleted_parts if defined?(@all_maybe_deleted_parts)\n 207→\n 208→ @all_maybe_deleted_parts = AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 209→ all_maybe_deleted_parts_unordered_scope.in_batches(of: 50).to_a.flatten.sort_by { |p| [p.created_at, p.id] }\n 210→ end\n 211→ end\n 212→ end\n 213→\n 214→ def all_maybe_deleted_parts_without_body_fields\n 215→ record_metric(:all_maybe_deleted_parts_without_body_fields) do\n 216→ return @all_maybe_deleted_parts if defined?(@all_maybe_deleted_parts) # if we've already loaded all the parts before just use them\n 217→ return @all_maybe_deleted_parts_without_body_fields if defined?(@all_maybe_deleted_parts_without_body_fields)\n 218→\n 219→ @all_maybe_deleted_parts_without_body_fields = AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 220→ all_maybe_deleted_parts_unordered_scope.without_body_fields.sort_by { |p| [p.created_at, p.id] }\n 221→ end\n 222→ end\n 223→ end\n 224→\n 225→ def most_recent_part\n 226→ record_metric(:most_recent_part) do\n 227→ @most_recent_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 228→ all_parts_scope.last\n 229→ end\n 230→ end\n 231→ end\n 232→\n 233→ def most_recent_user_part\n 234→ record_metric(:most_recent_user_part) do\n 235→ @most_recent_user_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 236→ user_parts_scope.last\n 237→ end\n 238→ end\n 239→ end\n 240→\n 241→ def most_recent_user_part_with_content\n 242→ record_metric(:most_recent_user_part_with_content) do\n 243→ @most_recent_user_part_with_content ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 244→ user_parts_scope.where.not(subclass_type: ConversationParts::ParticipantAdded.sti_name).last\n 245→ end\n 246→ end\n 247→ end\n 248→\n 249→ def most_recent_user_comment\n 250→ record_metric(:most_recent_user_comment) do\n 251→ @most_recent_user_comment ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 252→ user_parts_scope.where(subclass_type: ConversationParts::Comment.sti_name).last\n 253→ end\n 254→ end\n 255→ end\n 256→\n 257→ def most_recent_standalone_platform_handoff\n 258→ record_metric(:most_recent_standalone_platform_handoff) do\n 259→ @most_recent_standalone_platform_handoff ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 260→ all_parts_scope.where(subclass_type: ConversationParts::StandalonePlatformHandoff.sti_name).last\n 261→ end\n 262→ end\n 263→ end\n 264→\n 265→ def most_recent_user_comment_from_any(user_ids)\n 266→ record_metric(:most_recent_participant_comment) do\n 267→ @most_recent_participant_comment ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 268→ user_parts_scope.where(subclass_type: ConversationParts::Comment.sti_name, user_id: user_ids).last\n 269→ end\n 270→ end\n 271→ end\n 272→\n 273→ def most_recent_user_visible_part\n 274→ record_metric(:most_recent_user_visible_part) do\n 275→ @most_recent_user_visible_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 276→ user_visible_parts_scope.last\n 277→ end\n 278→ end\n 279→ end\n 280→\n 281→ def oldest_user_visible_part\n 282→ record_metric(:most_recent_user_visible_part) do\n 283→ @most_recent_user_visible_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 284→ user_visible_parts_scope.first\n 285→ end\n 286→ end\n 287→ end\n 288→\n 289→ def first_taggable_part\n 290→ record_metric(:first_taggable_part) do\n 291→ @first_taggable_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 292→ all_parts_scope.find_each(batch_size: 50).find(&:is_taggable?)\n 293→ end\n 294→ end\n 295→ end\n 296→\n 297→ def last_user_visible_taggable_part\n 298→ record_metric(:last_user_visible_taggable_part) do\n 299→ @last_user_visible_taggable_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 300→ user_visible_parts_scope.select(&:is_taggable?).last\n 301→ end\n 302→ end\n 303→ end\n 304→\n 305→ def most_recent_user_visible_part_id\n 306→ record_metric(:most_recent_user_part) do\n 307→ @most_recent_user_part_id ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 308→ user_visible_parts_scope.select(:id).last&.id\n 309→ end\n 310→ end\n 311→ end\n 312→\n 313→ def most_recent_user_visible_human_part(app:)\n 314→ bot_ids = app.bot_admins.pluck(:id)\n 315→\n 316→ record_metric(:most_recent_user_visible_human_part) do\n 317→ @most_recent_user_visible_human_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 318→ user_visible_parts_scope.where.not(owner_id: bot_ids)\n 319→ .or(user_visible_parts_scope.where(owner_id: nil)).last\n 320→ end\n 321→ end\n 322→ end\n 323→\n 324→ def most_recent_assignment_parts\n 325→ record_metric(:most_recent_assignment_parts) do\n 326→ @most_recent_assignment_parts ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 327→ all_parts_scope.where(subclass_type: ConversationPart.assignment_subclass_types.map(&:sti_name))\n 328→ end\n 329→ end\n 330→ end\n 331→\n 332→ def has_message_assignment_parts?\n 333→ record_metric(:has_message_assignment_parts) do\n 334→ @has_message_assignment_parts ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 335→ all_parts_scope.where(subclass_type: ConversationParts::MessageAssignment.sti_name).any?\n 336→ end\n 337→ end\n 338→ end\n 339→\n 340→ def oldest_default_assignment_part\n 341→ record_metric(:oldest_default_assignment_part) do\n 342→ @oldest_default_assignment_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 343→ all_parts_scope.where(subclass_type: ConversationParts::DefaultAssignment.sti_name).first\n 344→ end\n 345→ end\n 346→ end\n 347→\n 348→ def most_recent_comment\n 349→ record_metric(:most_recent_comment) do\n 350→ @most_recent_comment ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 351→ all_parts_scope.where(subclass_type: ConversationParts::Comment.sti_name).last\n 352→ end\n 353→ end\n 354→ end\n 355→\n 356→ def most_recent_user_interaction\n 357→ record_metric(:most_recent_user_interaction) do\n 358→ @most_recent_user_interaction ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 359→ user_parts_scope\n 360→ .or(all_parts_scope.where(subclass_type: ConversationPart.user_interaction_subclass_type.map(&:sti_name))).last\n 361→ end\n 362→ end\n 363→ end\n 364→\n 365→ def most_recent_participant_added_part\n 366→ record_metric(:participant_added_parts) do\n 367→ @most_recent_participant_added_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 368→ all_parts_scope.where(subclass_type: ConversationParts::ParticipantAdded.sti_name).last\n 369→ end\n 370→ end\n 371→ end\n 372→\n 373→ def most_recent_part_with_email_metadata\n 374→ record_metric(:most_recent_part_with_email_metadata) do\n 375→ @most_recent_part_with_email_metadata ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 376→ metadata = ::Channels::Email::Metadata::Models::EmailMessageMetadata.where(app_id: app_id, conversation_id: conversation_id).order(id: :desc).first\n 377→ return nil unless metadata\n 378→\n 379→ ConversationPart.find_by(app_id: app_id, conversation_id: conversation_id, id: metadata.part_id)\n 380→ end\n 381→ end\n 382→ end\n 383→\n 384→ def user_visible_parts_for_notification(app:, after_part_id:)\n 385→ bot_ids = app.bot_admins.pluck(:id)\n 386→ record_metric(:user_visible_parts_for_notification) do\n 387→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 388→ user_visible_parts_scope.where(\n 389→ "id > ? AND\n 390→ subclass_type NOT IN (?, ?)",\n 391→ after_part_id,\n 392→ ConversationParts::ParticipantAdded.sti_name,\n 393→ ConversationParts::ParticipantRemoved.sti_name,\n 394→ ).select { |p| p.owner_id.nil? || !bot_ids.include?(p.owner_id) }\n 395→ end\n 396→ end\n 397→ end\n 398→\n 399→ def oldest_part\n 400→ record_metric(:oldest_part) do\n 401→ @oldest_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 402→ all_parts_scope.first\n 403→ end\n 404→ end\n 405→ end\n 406→\n 407→ def oldest_user_part\n 408→ record_metric(:oldest_user_part) do\n 409→ @oldest_user_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 410→ user_parts_scope.first\n 411→ end\n 412→ end\n 413→ end\n 414→\n 415→ def oldest_attribute_collected_part\n 416→ record_metric(:oldest_attribute_collected_part) do\n 417→ @oldest_attribute_collected_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 418→ all_parts_scope.where(subclass_type: ConversationParts::AttributeCollected.sti_name).first\n 419→ end\n 420→ end\n 421→ end\n 422→\n 423→ ##\n 424→ # Retrieve the oldest user or attribute collected part from a conversation.\n 425→ #\n 426→ # @return [ConversationPart]\n 427→ # @raise [ActiveRecord::RecordNotFound]\n 428→ def oldest_user_or_attribute_collected_part\n 429→ record_metric(:oldest_user_or_attribute_collected_part) do\n 430→ @oldest_user_or_attribute_collected_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 431→ all_parts_scope.where(\n 432→ "subclass_type = ? OR user_id IS NOT NULL",\n 433→ ConversationParts::AttributeCollected.sti_name\n 434→ ).first\n 435→ end\n 436→ end\n 437→ end\n 438→\n 439→ ##\n 440→ # Retrieve the oldest user, attribute collected or call summary part from a conversation for reporting.\n 441→ #\n 442→ # @return [ConversationPart]\n 443→ # @raise [ActiveRecord::RecordNotFound]\n 444→ def oldest_user_part_created_at_for_reporting\n 445→ record_metric(:oldest_user_part_created_at_for_reporting) do\n 446→ @oldest_user_part_created_at_for_reporting ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 447→ all_parts_scope.where(\n 448→ "subclass_type IN (?, ?) OR user_id IS NOT NULL",\n 449→ ConversationParts::AttributeCollected.sti_name,\n 450→ ConversationParts::CallSummary.sti_name\n 451→ ).first\n 452→ end\n 453→ end\n 454→ end\n 455→\n 456→ ##\n 457→ # Retrieve the latest part of a particular type\n 458→ #\n 459→ # @param types [Array] the types of the parts to retrieve, each must implement sti_name\n 460→ # @return [ConversationPart]\n 461→ def most_recent_part_of_types(types)\n 462→ record_metric(:most_recent_part_of_types) do\n 463→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 464→ all_parts_scope.where(subclass_type: types.map(&:sti_name)).last\n 465→ end\n 466→ end\n 467→ end\n 468→\n 469→ ##\n 470→ # Retrieve the oldest user or attribute collected part from a conversation that has been deleted.\n 471→ #\n 472→ # @return [ConversationPart]\n 473→ # @raise [ActiveRecord::RecordNotFound]\n 474→ def oldest_deleted_user_or_attribute_collected_part\n 475→ record_metric(:oldest_deleted_user_or_attribute_collected_part) do\n 476→ @oldest_deleted_user_or_attribute_collected_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 477→ all_deleted_parts_scope.where(\n 478→ "subclass_type = ? OR user_id IS NOT NULL",\n 479→ ConversationParts::AttributeCollected.sti_name\n 480→ ).first\n 481→ end\n 482→ end\n 483→ end\n 484→\n 485→ def any_parts?\n 486→ record_metric(:any_parts) do\n 487→ break @any_parts if defined?(@any_parts)\n 488→\n 489→ @any_parts = AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 490→ all_parts_scope.exists?\n 491→ end\n 492→ end\n 493→ end\n 494→\n 495→ def no_parts?\n 496→ record_metric(:no_parts) do\n 497→ !any_parts?\n 498→ end\n 499→ end\n 500→\n 501→ def part_count\n 502→ record_metric(:part_count) do\n 503→ @part_count ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 504→ all_parts_scope.count\n 505→ end\n 506→ end\n 507→ end\n 508→\n 509→ def admin_parts_count\n 510→ record_metric(:admin_parts_count) do\n 511→ @admin_parts_count ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 512→ admin_parts_scope.count\n 513→ end\n 514→ end\n 515→ end\n 516→\n 517→ def user_visible_parts_count\n 518→ record_metric(:user_visible_parts_count) do\n 519→ @user_visible_bot_parts_count ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 520→ user_visible_parts_scope.count\n 521→ end\n 522→ end\n 523→ end\n 524→\n 525→ def user_visible_bot_parts_count(app:)\n 526→ record_metric(:bot_parts_count) do\n 527→ @user_visible_bot_parts_count ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 528→ user_visible_bot_parts_scope(app: app).count\n 529→ end\n 530→ end\n 531→ end\n 532→\n 533→ def maybe_deleted_part_count\n 534→ record_metric(:maybe_deleted_part_count) do\n 535→ @maybe_deleted_part_count ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 536→ all_parts_scope.maybe_deleted.count\n 537→ end\n 538→ end\n 539→ end\n 540→\n 541→ def user_parts_count\n 542→ record_metric(:user_parts_count) do\n 543→ @user_parts_count ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 544→ user_parts_scope.count\n 545→ end\n 546→ end\n 547→ end\n 548→\n 549→ def most_recent_snooze\n 550→ record_metric(:most_recent_snooze) do\n 551→ @most_recent_snooze ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 552→ all_parts_scope.where(subclass_type: ConversationParts::Snoozed.sti_name).last\n 553→ end\n 554→ end\n 555→ end\n 556→\n 557→ def most_recent_unsnooze\n 558→ record_metric(:most_recent_unsnooze) do\n 559→ target_subclass_types = [\n 560→ ConversationParts::Unsnoozed.sti_name,\n 561→ ConversationParts::NoteAndUnsnooze.sti_name,\n 562→ ConversationParts::AssignAndUnsnooze.sti_name,\n 563→ ConversationParts::TimerUnsnooze.sti_name\n 564→ ]\n 565→ @most_recent_unsnooze ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 566→ all_parts_scope.where(subclass_type: target_subclass_types).last\n 567→ end\n 568→ end\n 569→ end\n 570→\n 571→ def most_recent_open\n 572→ record_metric(:most_recent_open) do\n 573→ target_subclass_types = [ConversationParts::Open.sti_name, ConversationParts::AssignAndReopen.sti_name]\n 574→ @most_recent_open ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 575→ all_parts_scope.where(subclass_type: target_subclass_types).last\n 576→ end\n 577→ end\n 578→ end\n 579→\n 580→ def most_recent_comment_or_note\n 581→ record_metric(:most_recent_comment_or_note) do\n 582→ @most_recent_comment_or_note ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 583→ all_parts_scope.where(subclass_type: [ConversationParts::Comment.sti_name, ConversationParts::Note.sti_name, ConversationParts::ChannelAndReplyTimeExpectation.sti_name]).last\n 584→ end\n 585→ end\n 586→ end\n 587→\n 588→ def most_recent_ticket_state_updated_part\n 589→ target_subclass_types = [\n 590→ ConversationParts::TicketStateUpdatedByAdmin.sti_name,\n 591→ ConversationParts::TicketStateUpdatedByWorkflow.sti_name,\n 592→ ]\n 593→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 594→ admin_parts_scope.where(subclass_type: target_subclass_types).last\n 595→ end\n 596→ end\n 597→\n 598→ def most_recent_user_visible_admin_part\n 599→ record_metric(:most_recent_user_visible_admin_part) do\n 600→ @most_recent_user_visible_admin_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 601→ admin_parts_scope.where(admin_only: false).last\n 602→ end\n 603→ end\n 604→ end\n 605→\n 606→ def user_visible_human_admin_parts(app:)\n 607→ record_metric(:user_visible_human_admin_parts) do\n 608→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 609→ human_admin_parts(app: app).where(app_id: app.id, admin_only: false)\n 610→ end\n 611→ end\n 612→ end\n 613→\n 614→ def user_visible_human_admin_parts?(app:)\n 615→ record_metric(:user_visible_human_admin_parts?) do\n 616→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 617→ human_admin_parts(app: app).where(app_id: app.id, admin_only: false).exists?\n 618→ end\n 619→ end\n 620→ end\n 621→\n 622→ def most_recent_url\n 623→ record_metric(:most_recent_url) do\n 624→ @most_recent_url ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 625→ user_parts_scope.where.not(url: nil).last.try(:url)\n 626→ end\n 627→ end\n 628→ end\n 629→\n 630→ def human_admin_parts(app:)\n 631→ record_metric(:human_admin_parts) do\n 632→ bot_ids = app.bot_admins.pluck(:id)\n 633→ admin_parts_scope.where.not(owner_id: bot_ids)\n 634→ end\n 635→ end\n 636→\n 637→ def human_admin_parts?(app:)\n 638→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 639→ human_admin_parts(app: app).exists?\n 640→ end\n 641→ end\n 642→\n 643→ def most_recent_maybe_deleted_human_admin_part(app:)\n 644→ record_metric(:most_recent_maybe_deleted_human_admin_part) do\n 645→ bot_ids = app.bot_admins.pluck(:id)\n 646→ @most_recent_maybe_deleted_human_admin_part ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 647→ maybe_deleted_admin_parts_scope.where.not(owner_id: bot_ids).last\n 648→ end\n 649→ end\n 650→ end\n 651→\n 652→ def limited_user_visible_parts(limit:, channel_code: ::Channels::Channel::Unknown.code, part_type_to_filter: nil, filter_after_part_id: nil, skip_translating: false)\n 653→ raise ArgumentError, "Limit of #{limit} user visible parts exceeds hard limit of #{USER_VISIBLE_PARTS_HARD_LIMIT}" if limit > USER_VISIBLE_PARTS_HARD_LIMIT\n 654→\n 655→ record_metric(:limited_user_visible_parts) do\n 656→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 657→ scope = user_visible_parts_scope\n 658→\n 659→ # We filter out WhatsApp parts in cases when the conversation switches from the Messenger to WhatsApp\n 660→ if !channel_code.nil? && channel_code == ::Channels::Channel::Messenger.code\n 661→ channels_to_filter_out = [Channels::Channel::Whatsapp.code]\n 662→ scope = filter_out_channels(scope: user_visible_parts_scope, channel_codes: channels_to_filter_out)\n 663→ end\n 664→\n 665→ if !part_type_to_filter.nil?\n 666→ scope = filtered_out_parts_scope(scope: user_visible_parts_scope, part_type: part_type_to_filter)\n 667→ end\n 668→\n 669→ if filter_after_part_id.present?\n 670→ scope = scope.where("id <= ?", filter_after_part_id)\n 671→ end\n 672→\n 673→ parts = limited_scope_parts(limit: limit, scope: scope)\n 674→\n 675→ if skip_translating\n 676→ parts = filter_untranslated_admin_parts(parts)\n 677→ end\n 678→\n 679→ parts\n 680→ end\n 681→ end\n 682→ end\n 683→\n 684→ def limited_user_visible_parts_for_transcript\n 685→ record_metric(:limited_user_visible_parts_for_transcript) do\n 686→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 687→ scope = user_visible_parts_scope\n 688→ limited_scope_parts(limit: USER_VISIBLE_PARTS_TRANSCRIPT_LIMIT, scope: scope)\n 689→ end\n 690→ end\n 691→ end\n 692→\n 693→ def limited_parts_for_transcript\n 694→ record_metric(:limited_user_visible_parts_for_transcript) do\n 695→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 696→ scope = all_parts_scope\n 697→ limited_scope_parts(limit: PARTS_HARD_LIMIT, scope: scope)\n 698→ end\n 699→ end\n 700→ end\n 701→\n 702→ def limited_parts(limit:, filter_after_part_id: nil, include_deleted: false)\n 703→ raise ArgumentError, "Limit of #{limit} user parts exceeds hard limit of #{PARTS_HARD_LIMIT}" if limit > PARTS_HARD_LIMIT\n 704→\n 705→ record_metric(:limited_user_parts) do\n 706→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 707→ scope = include_deleted ? all_maybe_deleted_parts_scope : all_parts_scope\n 708→\n 709→ if filter_after_part_id.present?\n 710→ scope = scope.where("id <= ?", filter_after_part_id)\n 711→ end\n 712→\n 713→ limited_scope_parts(limit: limit, scope: scope)\n 714→ end\n 715→ end\n 716→ end\n 717→\n 718→ ##\n 719→ # A list of the teammates that have created a user visible part\n 720→ #\n 721→ # @return [Array] the ids of the teammates\n 722→ def owner_ids\n 723→ record_metric(:owner_ids) do\n 724→ @owner_ids ||= AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 725→ user_visible_parts_scope.pluck(:owner_id).compact.uniq\n 726→ end\n 727→ end\n 728→ end\n 729→\n 730→ ##\n 731→ # Find the part previous to the passed in conversation part id.\n 732→ #\n 733→ # Note: this method is only used by body_parser. It is unlikely that you actually want to use this.\n 734→ #\n 735→ # @param [Integer] comment_id\n 736→ # @return [ConversationPart]\n 737→ def previous_part_for_inbound_email(comment_id:)\n 738→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 739→ parts = user_visible_parts_scope\n 740→ part_created_at = comment_id ? ConversationPart.where(id: comment_id).pick(:created_at) : nil\n 741→ parts = parts.where("created_at < ?", part_created_at) if part_created_at\n 742→ parts.last\n 743→ end\n 744→ end\n 745→\n 746→ def any_set_expectation_parts?\n 747→ record_metric(:any_set_expectation_parts) do\n 748→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 749→ all_parts_scope.where(subclass_type: ConversationParts::ChannelAndReplyTimeExpectation.sti_name).any?\n 750→ end\n 751→ end\n 752→ end\n 753→\n 754→ def any_workflow_set_expectation_parts?\n 755→ record_metric(:any_workflow_set_expectation_parts) do\n 756→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 757→ all_parts_scope.where(subclass_type: ConversationParts::ChannelAndReplyTimeExpectation.sti_name).where("data LIKE ?", "%operator_workflow_step_id%").any?\n 758→ end\n 759→ end\n 760→ end\n 761→\n 762→ def sla_applied_by_operator_workflow_parts\n 763→ record_metric(:sla_applied_by_operator_workflow_parts) do\n 764→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 765→ all_parts_scope.where(subclass_type: ConversationParts::ConversationSlaAppliedByRule.sti_name)\n 766→ end\n 767→ end\n 768→ end\n 769→\n 770→ def most_recent_part_before(created_at:)\n 771→ record_metric(:part_created_closest_to) do\n 772→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 773→ all_parts_scope.where(created_at: ..created_at).last\n 774→ end\n 775→ end\n 776→ end\n 777→\n 778→ def all_parts_by_type(subclass_types)\n 779→ record_metric(:all_parts_by_type) do\n 780→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 781→ all_parts_scope.where(subclass_type: subclass_types).to_a\n 782→ end\n 783→ end\n 784→ end\n 785→\n 786→ def find_user_visible_admin_parts_by_owner_id(owner_id)\n 787→ record_metric(:find_user_visible_admin_parts_by_owner_id) do\n 788→ AbstractShardedDatabase.with_connection_bound_to_shard_id(app_id) do\n 789→ admin_parts_scope.where(owner_id: owner_id).to_a\n 790→ end\n 791→ end\n 792→ end\n 793→\n 794→ private def limited_scope_parts(limit:, scope:)\n 795→ # Reverse the order to limit to the most recent parts\n 796→ parts = scope.reverse_order.limit(limit)\n 797→ # We need to then reverse the results in memory to return them as expected by clients\n 798→ parts.to_a.reverse!\n 799→ end\n 800→\n 801→ private def all_parts_unordered_scope\n 802→ ConversationPart.where(conversation_id: conversation_id, app_id: app_id)\n 803→ end\n 804→\n 805→ private def all_parts_scope\n 806→ all_parts_unordered_scope.order(created_at: :asc, id: :asc)\n 807→ end\n 808→\n 809→ private def admin_parts_scope\n 810→ all_parts_scope.where.not(owner_id: nil)\n 811→ end\n 812→\n 813→ private def filtered_out_parts_scope(scope:, part_type:)\n 814→ scope.where.not(subclass_type: part_type)\n 815→ end\n 816→\n 817→ private def user_parts_scope\n 818→ all_parts_scope.where.not(user_id: nil)\n 819→ end\n 820→\n 821→ private def user_visible_parts_scope\n 822→ all_parts_scope.where(admin_only: false)\n 823→ end\n 824→\n 825→ private def filter_out_channels(scope:, channel_codes: [])\n 826→ scope.where.not(channel: channel_codes).or(scope.where(channel: nil))\n 827→ end\n 828→\n 829→ private def all_maybe_deleted_parts_scope\n 830→ all_parts_scope.maybe_deleted\n 831→ end\n 832→\n 833→ private def all_maybe_deleted_parts_unordered_scope\n 834→ all_parts_unordered_scope.maybe_deleted\n 835→ end\n 836→\n 837→ private def maybe_deleted_user_parts_scope\n 838→ all_maybe_deleted_parts_scope.where.not(user_id: nil)\n 839→ end\n 840→\n 841→ private def maybe_deleted_admin_parts_scope\n 842→ admin_parts_scope.maybe_deleted\n 843→ end\n 844→\n 845→ private def user_visible_bot_parts_scope(app:)\n 846→ bot_ids = app.bot_admins.pluck(:id)\n 847→ user_visible_parts_scope.where(owner_id: bot_ids)\n 848→ end\n 849→\n 850→ private def all_deleted_parts_scope\n 851→ all_parts_scope.deleted\n 852→ end\n 853→\n 854→ private def record_metric(name, &block)\n 855→ Metrics.timing("ConversationPartRetriever.#{name}") do\n 856→ Metrics.timing("ConversationPartRetriever.#{name}_with_controller_action", tags: { controller_action_name: Thread.current[:controller_action_name] }, &block)\n 857→ end\n 858→ end\n 859→\n 860→ private def app\n 861→ @app ||= if CrossAppGuardrailsService.safe_app&.id == app_id\n 862→ CrossAppGuardrailsService.safe_app\n 863→ else\n 864→ App.fetch(app_id)\n 865→ end\n 866→ end\n 867→\n 868→ private def filter_untranslated_admin_parts(parts)\n 869→ if Feature.enabled?(app, "filter-untranslated-admin-parts")\n 870→ now = Time.current\n 871→ parts = parts.reject do |part|\n 872→ # Only consider human admin parts or fin hard-coded parts\n 873→ is_human_admin = part.try(:by_human_admin?)\n 874→ is_fin_hardcoded = part.try(:is_fin_hardcoded_part?)\n 875→\n 876→ next false if !(is_human_admin || is_fin_hardcoded)\n 877→\n 878→ created_at = part.try(:created_at)\n 879→ next false if created_at.blank? || (now - created_at > 15)\n 880→\n 881→ # If blocks exist, check for translation\n 882→ json_blocks = part.try(:json_blocks)\n 883→ next false if json_blocks.blank?\n 884→\n 885→ begin\n 886→ raw_blocks = JSON.parse(json_blocks)\n 887→ rescue JSON::ParserError\n 888→ next false\n 889→ end\n 890→\n 891→ translation_missing = false\n 892→ raw_blocks.each do |block|\n 893→ if block['original'].present? && block['translations'].blank?\n 894→ translation_missing = true\n 895→ end\n 896→ end\n 897→\n 898→ translation_missing\n 899→ end\n 900→\n 901→ # Track untranslated parts that are actually sent to messenger\n 902→ # Note: This can increment multiple times for the same part across different requests\n 903→ untranslated_part_ids = []\n 904→\n 905→ parts.each do |part|\n 906→ # Only consider human admin parts or fin hard-coded parts\n 907→ is_human_admin = part.try(:by_human_admin?)\n 908→ is_fin_hardcoded = part.try(:is_fin_hardcoded_part?)\n 909→\n 910→ next if !(is_human_admin || is_fin_hardcoded)\n 911→\n 912→ created_at = part.try(:created_at)\n 913→ next if created_at.blank? || (now - created_at > 10.minutes)\n 914→\n 915→ json_blocks = part.try(:json_blocks)\n 916→ next if json_blocks.blank?\n 917→\n 918→ begin\n 919→ raw_blocks = JSON.parse(json_blocks)\n 920→ rescue JSON::ParserError\n 921→ next\n 922→ end\n 923→\n 924→ translation_missing = false\n 925→ raw_blocks.each do |block|\n 926→ if block['original'].present? && block['translations'].blank?\n 927→ translation_missing = true\n 928→ break\n 929→ end\n 930→ end\n 931→\n 932→ if translation_missing\n 933→ Metrics.increment("inbox.messenger.untranslated_parts.sent_to_messenger")\n 934→ untranslated_part_ids << part.id\n 935→ end\n 936→ end\n 937→\n 938→ # Track unique counts for better impact measurement\n 939→ if untranslated_part_ids.any?\n 940→ Metrics.increment(\n 941→ "inbox.messenger.untranslated_parts.unique_parts_per_request",\n 942→ tags: { count: untranslated_part_ids.uniq.size }\n 943→ )\n 944→ Metrics.increment("inbox.messenger.untranslated_parts.affected_conversations", tags: { conversation_id: conversation_id })\n 945→ end\n 946→ end\n 947→\n 948→ parts\n 949→ end\n 950→\n 951→ ConversationPartMetadata = Struct.new(:id, :admin_only, :has_body, :user_id, :owner_id, :sub_type_string, :created_at, :assignee_id, :opener, :closer, :data, keyword_init: true)\n 952→ private_constant :ConversationPartMetadata\n 953→\n 954→end\n 955→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01JaP464C4UenULWpJkajxEt","session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"fb8ab6b6-a9e2-4ed3-a171-bdf9dd53980e"}
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  • 2025-09-26T03:32:11.9585466Z (10_DLQ Bot Claude Session.txt): "content": "Found 5 files\n/home/runner/work/intercom-bot-test/intercom-bot-test/app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n/home/runner/work/intercom-bot-test/intercom-bot-test/app/services/reporting_service/lifecycle_hooks/upsert_conversation_metrics.rb\n/home/runner/work/intercom-bot-test/intercom-bot-test/app/services/conversations_service/lifecycle_hooks/conversation_part_created_async.rb\n/home/runner/work/intercom-bot-test/intercom-bot-test/app/services/conversations_service/lifecycle_hooks/conversation_part_created_sync.rb\n/home/runner/work/intercom-bot-test/intercom-bot-test/app/services/conversations_service.rb"
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  • 2025-09-26T03:32:15.4018426Z (10_DLQ Bot Claude Session.txt): "type": "tool_use",
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  • 2025-09-26T03:32:15.4023455Z (10_DLQ Bot Claude Session.txt): }
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  • 2025-09-26T03:32:15.5175240Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:15.5175671Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01X6N7bWCtufSrvkwxw8duB5",
  • 2025-09-26T03:32:15.5176050Z (10_DLQ Bot Claude Session.txt): "type": "tool_result",
  • 2025-09-26T03:32:15.5209922Z (10_DLQ Bot Claude Session.txt): "content": " 1→# frozen_string_literal: true\n 2→\n 3→module ConversationsService\n 4→ module LifecycleHooks\n 5→ class ConversationPartCreatedAsync < ::LifecycleHooks::ExecutionConfig\n 6→\n 7→ RESPONSIBLE_TEAM = "team-data-foundations"\n 8→\n 9→ Params =\n 10→ Struct.new(\n 11→ :app,\n 12→ :conversation,\n 13→ :conversation_part,\n 14→ :user,\n 15→ :change_set,\n 16→ :cross_post,\n 17→ :request_id,\n 18→ :email_history_metadata_id,\n 19→ :email_recipients,\n 20→ keyword_init: true\n 21→ )\n 22→\n 23→ def self.build_params(params)\n 24→ Params.new(\n 25→ app: params[:app],\n 26→ conversation: params[:conversation],\n 27→ conversation_part: params[:conversation_part],\n 28→ user: params[:user],\n 29→ change_set: params[:change_set],\n 30→ cross_post: params[:cross_post],\n 31→ request_id: params[:request_id],\n 32→ email_history_metadata_id: params[:email_history_metadata_id],\n 33→ email_recipients: params[:email_recipients]\n 34→ )\n 35→ end\n 36→\n 37→ def self.logger_context(params)\n 38→ super.merge(\n 39→ conversation_id: params.conversation.id,\n 40→ conversation_part_id: params.conversation_part.id\n 41→ )\n 42→ end\n 43→\n 44→ def self.hook_classes\n 45→ [\n 46→ # Create conversation part associated objects\n 47→ Channels::LifecycleHooks::CreateEmailMetadata,\n 48→\n 49→ # Depends on CreateEmailMetadata\n 50→ ConversationsService::LifecycleHooks::Hooks::CreateRenderableParts,\n 51→\n 52→ # Inbox realtime updates\n 53→ #\n 54→ # Depends on: CreateRenderableParts\n 55→ ConversationsService::LifecycleHooks::Hooks::NotifyInboxUpdates,\n 56→ SideConversationsService::LifecycleHooks::SendNexusEvent,\n 57→\n 58→ ConversationsService::LifecycleHooks::Hooks::UpdateMessageThreadHasUploads,\n 59→\n 60→ # Assignment\n 61→ LoadBalancedAssignment::LifecycleHooks::EnqueueWorker,\n 62→\n 63→ # Reporting\n 64→ ConversationalInsights::LifecycleHooks::EnqueueTopicRecalculationWorker,\n 65→ ReportingService::LifecycleHooks::UpsertConversationMetrics,\n 66→ ReportingService::LifecycleHooks::EnqueueEnrichment,\n 67→ ReportingService::LifecycleHooks::EnqueueCsfInteraction,\n 68→ ReportingService::LifecycleHooks::EnqueueConversationAiInsights,\n 69→ ReportingService::LifecycleHooks::EnqueueQueryTypeAiInsights,\n 70→ ReportingService::LifecycleHooks::EnqueueFinNotInvolvedReasonAiInsights,\n 71→ ReportingService::LifecycleHooks::EnqueueTopicsAiInsights,\n 72→\n 73→ # Core feature specific functionality\n 74→ TicketService::LifecycleHooks::EnqueueTicketsConversationPartCreatedWorker,\n 75→ SideConversationsService::LifecycleHooks::CrossPostReply,\n 76→ MergedConversations::LifecycleHooks::CrossPostReply,\n 77→\n 78→ # AI Inbox translation - Teammate Part Translation\n 79→ TranslationService::LifecycleHooks::TranslateTeammatePart,\n 80→\n 81→ # Channels\n 82→ #\n 83→ # Depends on: teammate part being translated\n 84→ Channels::LifecycleHooks::EnqueueNotifications,\n 85→ MessageDelivery::LifecycleHooks::NotifyAdminBadgeCounterUpdate,\n 86→\n 87→ # Mark conversation as read\n 88→ ConversationsService::LifecycleHooks::Hooks::MarkConversationAsReadByUser,\n 89→ ConversationsService::LifecycleHooks::Hooks::MarkConversationAsReadByAdmin,\n 90→\n 91→ AdminPresenceService::LifecycleHooks::NotifyAdminPresence,\n 92→ UserService::LifecycleHooks::UpdateUserCorrespondenceTimestamps,\n 93→\n 94→ ContentService::LifecycleHooks::RecordReply,\n 95→\n 96→ MarketingData::LifecycleHooks::RecordOpenConversations,\n 97→\n 98→ # Integrations\n 99→ Integrations::Crm::LifecycleHooks::EnqueueIdentityMappingWorker,\n 100→\n 101→ # Security redactions\n 102→ ConversationsService::LifecycleHooks::Hooks::EnqueueInboundMessageScanningWorker,\n 103→ ConversationsService::LifecycleHooks::Hooks::RedactPan,\n 104→ ConversationsService::LifecycleHooks::Hooks::RedactSsn,\n 105→\n 106→ # Update SDAs\n 107→ ConversationsService::LifecycleHooks::Hooks::MaybeRecalculateLocale,\n 108→ ConversationsService::LifecycleHooks::Hooks::UpdateConversationSentiment,\n 109→ ConversationsService::LifecycleHooks::Hooks::UpdateHasAttachmentsSda,\n 110→ Brands::LifecycleHooks::UpdateConversationBrand,\n 111→\n 112→ # Inbox rules\n 113→ InboxRulesService::ConversationLifecycleHooks::AsyncAwaitingFirstReplyEventJobs,\n 114→ InboxRulesService::ConversationLifecycleHooks::AsyncAwaitingEndUserReplyEventJobs,\n 115→ InboxRulesService::ConversationLifecycleHooks::ConversationPartCreated,\n 116→ InboxRulesService::ConversationLifecycleHooks::ConversationStatusChanged,\n 117→\n 118→ # Workflows hooks\n 119→ #\n 120→ # Depends on: Language detection\n 121→ FinAgent::ConversationLifecycleHooks::NotifyConversationPartCreated,\n 122→ Operator::ConversationLifecycleHooks::InterruptWorkflowWithConversationPart,\n 123→ Operator::ConversationLifecycleHooks::EnqueueEndUserIdleTriggers,\n 124→ Operator::ConversationLifecycleHooks::NotifyConversationPartCreated,\n 125→ Operator::ConversationLifecycleHooks::MaybeStartAdminInactivityTimers,\n 126→ Operator::ConversationLifecycleHooks::MaybeStartUserInactivityTimers,\n 127→ Operator::ConversationLifecycleHooks::NotifyConversationStatusChanged,\n 128→\n 129→ # Webhooks\n 130→ Webhooks::LifecycleHooks::EnqueueWebhookNotification,\n 131→\n 132→ # Fin Standalone\n 133→ #\n 134→ # Depends on: Workflows hooks\n 135→ Standalone::ConversationLifecycleHooks::SynchronizeConversationWithExternalService,\n 136→\n 137→ KnowledgeBase::LifecycleHooks::ExtractConversationKnowledge,\n 138→\n 139→ # Article insertion tracking\n 140→ ConversationsService::LifecycleHooks::Hooks::CollectArticleInsertionData,\n 141→\n 142→ # AI Inbox translation\n 143→ TranslationService::LifecycleHooks::TranslateNonHumanTeammatePart,\n 144→\n 145→ ConversationsService::LifecycleHooks::Hooks::CreateTeammateJoinedEvent,\n 146→\n 147→ # KEEP THIS AT THE END OF THE HOOKS CHAIN - API conversation snapshot generation\n 148→ Api::LifecycleHooks::ApiConversationSnapshotGenerator,\n 149→ ]\n 150→ end\n 151→\n 152→ end\n 153→ end\n 154→end\n 155→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"
  • 2025-09-26T03:32:15.5235550Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:32:15.5236401Z (10_DLQ Bot Claude Session.txt): ]
  • 2025-09-26T03:32:15.5237163Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:32:15.5238075Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": "toolu_01JaP464C4UenULWpJkajxEt",
  • 2025-09-26T03:32:15.5238829Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:32:15.5239803Z (10_DLQ Bot Claude Session.txt): "uuid": "51b0a6e9-5c2e-41a4-9051-bd279d5bd75d"
  • 2025-09-26T03:32:15.5240338Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:32:34.6422160Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01JaP464C4UenULWpJkajxEt","type":"tool_result","content":[{"type":"text","text":"Based on my investigation, I have located and analyzed the failing worker code. Let me provide my findings:\n\n
    \n### ⚙️ Worker Options\n\n- Worker Class: Sqs::CommentCreationSqsFanoutWorker\n- File Path: app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- GitHub Link: https://github.com/intercom/intercom/blob/master/app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- Queue: production-comment-creation-sqs-fanout\n- Busy Errors: Not configured\n- Include Common Busy Errors: true\n- Delayed Retry Ranges: { 1 => 1.minute..3.minutes }\n- Responsible Team: team-inbox\n
    \n\n
    \n### 🔀 Execution flow and error handling\n\nThe worker processes comment creation fanout with the following flow:\n\n1. Entry Point: Messages arrive from intercom-production-web-graviton containing comment metadata (comment_id, app_id, user_id, change_set, etc.)\n\n2. Data Retrieval: Worker fetches three key records:\n - App via App.find(app_id)\n - Comment via ConversationPartRetriever.find_maybe_deleted_by_id(comment_id) with pinned writing connection\n - Conversation via comment.maybe_deleted_conversation\n\n3. Critical Error Points:\n - Comment Not Found: Lines 178-186 show specific handling for missing comments - raises ActiveRecord::RecordNotFound unless it's a redrive operation\n - Conversation Not Found: Lines 197-208 show conversation lookup fails and raises ActiveRecord::RecordNotFound when comment.maybe_deleted_conversation returns nil\n\n4. Exception Handling:\n - Line 150-156: Catches ActiveRecord::RecordNotFound but only swallows it if the error message contains "Conversation is set as deleted"\n - All other RecordNotFound errors are re-raised and will reach the DLQ after max retries\n\n5. External Service Interactions:\n - Database connections through AbstractShardedDatabase.pinned_to(role: :writing)\n - UserService::Users.find_user_without_exception for user lookup\n - Executes extensive lifecycle hook chain via LifecycleHooks::Executor with 40+ downstream services including notifications, reporting, workflows, integrations, and AI services\n\n6. Risk Indicators: \n - Comments note database replication delays requiring artificial delay (lines 12-20)\n - Comment warns about 5-minute timeout errors requiring parallel execution preference (lines 28-30)\n - Complex lifecycle hook chain creates many potential failure points in downstream services\n
    "}]}]},"parent_tool_use_id":null,"session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"9bfbdc75-47cf-4320-9fdf-454c5d33060f"}
  • 2025-09-26T03:32:42.2538639Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T03:32:42.2539992Z (10_DLQ Bot Claude Session.txt): "id": "msg_01JbRkb1yTXE5TezZ9AFXzrb",
  • 2025-09-26T03:32:42.2540494Z (10_DLQ Bot Claude Session.txt): "type": "message",
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  • 2025-09-26T03:32:42.2541514Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T03:32:42.2542882Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:42.2543202Z (10_DLQ Bot Claude Session.txt): "content": "Extract and validate alarm context from GitHub issue",
  • 2025-09-26T03:32:42.2543560Z (10_DLQ Bot Claude Session.txt): "status": "completed",
  • 2025-09-26T03:32:42.2543882Z (10_DLQ Bot Claude Session.txt): "activeForm": "Extracting alarm context from GitHub issue"
  • 2025-09-26T03:32:42.2544198Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:32:42.2544391Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:42.2544691Z (10_DLQ Bot Claude Session.txt): "content": "Create initial GitHub comment with investigation checklist",
  • 2025-09-26T03:32:42.2545354Z (10_DLQ Bot Claude Session.txt): "status": "completed",
  • 2025-09-26T03:32:42.2545657Z (10_DLQ Bot Claude Session.txt): "activeForm": "Creating initial GitHub comment"
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  • 2025-09-26T03:32:42.2546363Z (10_DLQ Bot Claude Session.txt): "content": "Phase 1: Telemetry Investigation",
  • 2025-09-26T03:32:42.2546668Z (10_DLQ Bot Claude Session.txt): "status": "completed",
  • 2025-09-26T03:32:42.2546957Z (10_DLQ Bot Claude Session.txt): "activeForm": "Running telemetry investigation"
  • 2025-09-26T03:32:42.2547236Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:32:42.2547423Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:42.2547644Z (10_DLQ Bot Claude Session.txt): "content": "Phase 2: Code Investigation",
  • 2025-09-26T03:32:42.2547929Z (10_DLQ Bot Claude Session.txt): "status": "completed",
  • 2025-09-26T03:32:42.2548201Z (10_DLQ Bot Claude Session.txt): "activeForm": "Running code investigation"
  • 2025-09-26T03:32:42.2548478Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:32:42.2548660Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:42.2548889Z (10_DLQ Bot Claude Session.txt): "content": "Phase 3: Infrastructure Analysis",
  • 2025-09-26T03:32:42.2549480Z (10_DLQ Bot Claude Session.txt): "status": "in_progress",
  • 2025-09-26T03:32:42.2549774Z (10_DLQ Bot Claude Session.txt): "activeForm": "Running infrastructure analysis"
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  • 2025-09-26T03:32:42.2550234Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:42.2550466Z (10_DLQ Bot Claude Session.txt): "content": "Phase 4: Solution Architecture",
  • 2025-09-26T03:32:42.2550753Z (10_DLQ Bot Claude Session.txt): "status": "pending",
  • 2025-09-26T03:32:42.2551034Z (10_DLQ Bot Claude Session.txt): "activeForm": "Running solution architecture"
  • 2025-09-26T03:32:42.2551312Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:32:42.2551496Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:42.2551762Z (10_DLQ Bot Claude Session.txt): "content": "Phase 5: Generate final investigation report",
  • 2025-09-26T03:32:42.2552092Z (10_DLQ Bot Claude Session.txt): "status": "pending",
  • 2025-09-26T03:32:42.2552398Z (10_DLQ Bot Claude Session.txt): "activeForm": "Generating final investigation report"
  • 2025-09-26T03:32:42.2552697Z (10_DLQ Bot Claude Session.txt): }
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  • 2025-09-26T03:32:42.3227190Z (10_DLQ Bot Claude Session.txt): "content": "Todos have been modified successfully. Ensure that you continue to use the todo list to track your progress. Please proceed with the current tasks if applicable"
  • 2025-09-26T03:32:42.3228365Z (10_DLQ Bot Claude Session.txt): }
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  • 2025-09-26T03:32:47.2557055Z (10_DLQ Bot Claude Session.txt): "id": "msg_0159wu83T6crsSH3noHFiuWd",
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  • 2025-09-26T03:32:47.2558898Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:32:47.2559298Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:32:47.2559690Z (10_DLQ Bot Claude Session.txt): "type": "tool_use",
  • 2025-09-26T03:32:47.2560229Z (10_DLQ Bot Claude Session.txt): "id": "toolu_01MmT1VsMTHZ2zgRNShbSaMa",
  • 2025-09-26T03:32:47.2560718Z (10_DLQ Bot Claude Session.txt): "name": "Task",
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  • 2025-09-26T03:32:47.2561657Z (10_DLQ Bot Claude Session.txt): "description": "Infrastructure analysis for DLQ",
  • 2025-09-26T03:32:47.2562287Z (10_DLQ Bot Claude Session.txt): "subagent_type": "dlq-infrastructure-code-investigator",
  • 2025-09-26T03:32:47.2563863Z (10_DLQ Bot Claude Session.txt): "prompt": "Investigate infrastructure configuration for DLQ queue:\n\nQueue Name: production-comment-creation-sqs-fanout\n\nPlease analyze:\n1. SQS queue configuration including max receive count, visibility timeout\n2. Alarm thresholds and monitoring settings\n3. Any recent infrastructure changes or configurations\n4. Queue scaling or capacity limits"
  • 2025-09-26T03:32:47.2565782Z (10_DLQ Bot Claude Session.txt): }
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27→ owner = "team-inbox"\n 28→\n 29→ visibility_timeout_seconds = 60\n 30→ message_retention_seconds = 86400\n 31→\n 32→ dlq_visibility_timeout_seconds = 60\n 33→ dlq_message_retention_seconds = 1209600 # 14 days\n 34→\n 35→ dlq_receive_count = 3\n 36→}\n 37→\n 38→\n 39→\n 40→\n 41→\n 42→\n 43→module "sqs_production_delivery_email_notification_fifo" {\n 44→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 45→\n 46→ name = "production-delivery-email-notification-fifo"\n 47→ owner = "team-email"\n 48→\n 49→ fifo_queue = true\n 50→ deduplication_scope = "messageGroup"\n 51→ fifo_throughput_limit = "perMessageGroupId"\n 52→\n 53→ message_retention_seconds = 86400\n 54→ visibility_timeout_seconds = 300\n 55→\n 56→ dlq_message_retention_seconds = 86400\n 57→ dlq_visibility_timeout_seconds = 60\n 58→}\n 59→\n 60→module "sqs_production_delivery_event_webhook_workers" {\n 61→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 62→\n 63→ name = "production-delivery-event-webhook-workers"\n 64→ owner = "team-data-foundations"\n 65→\n 66→ visibility_timeout_seconds = 180\n 67→ message_retention_seconds = 86400\n 68→\n 69→ dlq_visibility_timeout_seconds = 60\n 70→ dlq_message_retention_seconds = 86400\n 71→\n 72→ dlq_receive_count = 10\n 73→\n 74→ tags = {\n 75→ feature = "webhooks"\n 76→ }\n 77→}\n 78→\n 79→module "sqs_production_delivery_webhook_workers" {\n 80→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 81→\n 82→ name = "production-delivery-webhook-workers"\n 83→ owner = "team-data-foundations"\n 84→\n 85→ visibility_timeout_seconds = 180\n 86→ message_retention_seconds = 86400\n 87→\n 88→ dlq_visibility_timeout_seconds = 60\n 89→ dlq_message_retention_seconds = 86400\n 90→\n 91→ dlq_receive_count = 10\n 92→\n 93→ tags = {\n 94→ feature = "webhooks"\n 95→ }\n 96→}\n 97→\n 98→\n 99→\n 100→module "sqs_production_einhorn_test_queue" {\n 101→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 102→\n 103→ name = "production-einhorn-canary"\n 104→ owner = "team-infra-platform"\n 105→\n 106→ enable_alarms = true\n 107→ datadog_alarms = true\n 108→ availability_tier = 2\n 109→ dlq_warn_threshold = 10\n 110→ dlq_page_threshold = 15\n 111→ runbook_location = "runbooks/group-infra-platform/sqs.md"\n 112→}\n 113→\n 114→module "sqs_production_non_einhorn_test_queue" {\n 115→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 116→\n 117→ name = "production-non-einhorn-canary"\n 118→ owner = "team-infra-platform"\n 119→}\n 120→\n 121→module "sqs_production_email_notification_delivery" {\n 122→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 123→\n 124→ name = "production-email-notification-delivery"\n 125→ owner = "team-email"\n 126→\n 127→ visibility_timeout_seconds = 60\n 128→ message_retention_seconds = 86400\n 129→\n 130→ dlq_visibility_timeout_seconds = 60\n 131→ dlq_message_retention_seconds = 86400\n 132→\n 133→ dlq_receive_count = 3\n 134→}\n 135→\n 136→module "sqs_production_conversations_conversations_loq_enqueuer" {\n 137→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 138→\n 139→ name = "production-conversations-conversations-loq-enqueuer"\n 140→ owner = "team-datastores"\n 141→\n 142→ visibility_timeout_seconds = 1800\n 143→ message_retention_seconds = 1209600\n 144→\n 145→ dlq_receive_count = 1\n 146→}\n 147→\n 148→module "sqs_production_conversations_respond_db_loq_enqueuer" {\n 149→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 150→\n 151→ name = "production-conversations-respond-db-loq-enqueuer"\n 152→ owner = "team-inbox"\n 153→\n 154→ visibility_timeout_seconds = 1800\n 155→ message_retention_seconds = 1209600\n 156→\n 157→ dlq_receive_count = 1\n 158→}\n 159→\n 160→module "sqs_production_conversations_respond_db_benchmark" {\n 161→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 162→\n 163→ name = "production-conversations-respond-db-benchmark"\n 164→ owner = "team-inbox"\n 165→\n 166→ message_retention_seconds = 1209600\n 167→\n 168→ dlq_message_retention_seconds = 1209600 # 14 days\n 169→\n 170→ dlq_receive_count = 1\n 171→}\n 172→\n 173→module "sqs_development_csv_export" {\n 174→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 175→\n 176→ name = "development-csv-export"\n 177→ owner = "team-core"\n 178→\n 179→ visibility_timeout_seconds = 300\n 180→}\n 181→\n 182→\n 183→\n 184→\n 185→\n 186→module "sqs_development_delivery_outbound_email_sender" {\n 187→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 188→\n 189→ name = "development-delivery-outbound-email-sender"\n 190→ owner = "team-proactive-support"\n 191→}\n 192→\n 193→module "sqs_development_msj_priority_1" {\n 194→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 195→\n 196→ name = "development-msj-priority-1"\n 197→ owner = "team-proactive-support"\n 198→\n 199→ visibility_timeout_seconds = 60\n 200→}\n 201→\n 202→module "sqs_production_delivery_encrypt_inboundemails" {\n 203→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 204→\n 205→ name = "production-delivery-encrypt-inboundemails"\n 206→ owner = "team-inbox"\n 207→\n 208→ visibility_timeout_seconds = 300\n 209→ message_retention_seconds = 1209600\n 210→\n 211→ dlq_message_retention_seconds = 1209600\n 212→\n 213→ dlq_receive_count = 2\n 214→}\n 215→\n 216→module "sqs_production_delivery_outbound_email_sender" {\n 217→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 218→\n 219→ name = "production-delivery-outbound-email-sender"\n 220→ owner = "team-proactive-support"\n 221→\n 222→ dlq_receive_count = 2\n 223→}\n 224→\n 225→module "sqs_production_delivery_pending_conv_with_comments" {\n 226→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 227→\n 228→ name = "production-delivery-pending-conv-with-comments"\n 229→ owner = "team-proactive-support"\n 230→\n 231→ visibility_timeout_seconds = 1800\n 232→ message_retention_seconds = 1209600\n 233→\n 234→ dlq_visibility_timeout_seconds = 1800\n 235→ dlq_message_retention_seconds = 1209600\n 236→\n 237→ dlq_receive_count = 10\n 238→}\n 239→\n 240→module "sqs_production_delivery_pending_conv_with_comments_enqueuer" {\n 241→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 242→\n 243→ name = "production-delivery-pending-conv-with-comments-enqueuer"\n 244→ owner = "team-proactive-support"\n 245→\n 246→ visibility_timeout_seconds = 1800\n 247→ message_retention_seconds = 1209600\n 248→\n 249→ dlq_visibility_timeout_seconds = 1800\n 250→ dlq_message_retention_seconds = 1209600\n 251→\n 252→ dlq_receive_count = 10\n 253→}\n 254→\n 255→module "sqs_production_delivery_pending_delivery_enqueuer" {\n 256→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 257→\n 258→ name = "production-delivery-pending-delivery-enqueuer"\n 259→ owner = "team-proactive-support"\n 260→\n 261→ visibility_timeout_seconds = 1800\n 262→ message_retention_seconds = 1209600\n 263→\n 264→ dlq_visibility_timeout_seconds = 1800\n 265→ dlq_message_retention_seconds = 1209600\n 266→\n 267→ dlq_receive_count = 5\n 268→}\n 269→\n 270→module "sqs_production_delivery_ping" {\n 271→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 272→\n 273→ name = "production-delivery-ping"\n 274→ owner = "team-proactive-support"\n 275→\n 276→ dlq_receive_count = 3\n 277→}\n 278→\n 279→module "sqs_production_delivery_suppression_list_copy_and_has_rows" {\n 280→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 281→\n 282→ name = "production-delivery-suppression-list-copy-and-has-rows"\n 283→ owner = "team-proactive-support"\n 284→\n 285→ dlq_receive_count = 50\n 286→}\n 287→\n 288→module "sqs_production_delivery_suppression_list_copy_and_hash_rows" {\n 289→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 290→\n 291→ name = "production-delivery-suppression-list-copy-and-hash-rows"\n 292→ owner = "team-proactive-support"\n 293→\n 294→ dlq_receive_count = 10\n 295→}\n 296→\n 297→module "sqs_production_delivery_user_bounces_and_complaints_backfill" {\n 298→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 299→\n 300→ name = "production-delivery-user-bounces-and-complaints-backfill"\n 301→ owner = "team-proactive-support"\n 302→\n 303→ visibility_timeout_seconds = 7200\n 304→\n 305→ dlq_visibility_timeout_seconds = 60\n 306→\n 307→ dlq_receive_count = 2\n 308→}\n 309→\n 310→module "sqs_production_delivery_user_email_open_click_backfill" {\n 311→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 312→\n 313→ name = "production-delivery-user-email-open-click-backfill"\n 314→ owner = "team-proactive-support"\n 315→\n 316→ visibility_timeout_seconds = 900\n 317→ message_retention_seconds = 1209600\n 318→\n 319→ dlq_visibility_timeout_seconds = 900\n 320→ dlq_message_retention_seconds = 1209600\n 321→\n 322→ dlq_receive_count = 2\n 323→}\n 324→\n 325→module "sqs_production_delivery_user_email_open_click_update" {\n 326→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 327→\n 328→ name = "production-delivery-user-email-open-click-update"\n 329→ owner = "team-proactive-support"\n 330→\n 331→ visibility_timeout_seconds = 900\n 332→ message_retention_seconds = 1209600\n 333→\n 334→ dlq_visibility_timeout_seconds = 900\n 335→ dlq_message_retention_seconds = 1209600\n 336→\n 337→ dlq_receive_count = 2\n 338→}\n 339→\n 340→module "sqs_production_sparkpost_bounce_processors" {\n 341→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 342→\n 343→ name = "production-sparkpost-bounce-processors"\n 344→ owner = "team-proactive-support"\n 345→\n 346→ dlq_receive_count = 3\n 347→}\n 348→\n 349→module "sqs_staging_message_fanout_automessages" {\n 350→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 351→\n 352→ name = "staging-message-fanout-automessages"\n 353→ owner = "team-proactive-support"\n 354→\n 355→ visibility_timeout_seconds = 1800\n 356→\n 357→ receive_wait_time_seconds = 20\n 358→}\n 359→\n 360→module "sqs_staging_message_fanout_manualmessages" {\n 361→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 362→\n 363→ name = "staging-message-fanout-manualmessages"\n 364→ owner = "team-proactive-support"\n 365→\n 366→ visibility_timeout_seconds = 1800\n 367→\n 368→ receive_wait_time_seconds = 20\n 369→}\n 370→\n 371→module "sqs_staging_msj_priority_1" {\n 372→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 373→\n 374→ name = "staging-msj-priority-1"\n 375→ owner = "team-proactive-support"\n 376→\n 377→ visibility_timeout_seconds = 300\n 378→\n 379→ receive_wait_time_seconds = 20\n 380→}\n 381→\n 382→module "sqs_staging_msj_priority_2" {\n 383→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 384→\n 385→ name = "staging-msj-priority-2"\n 386→ owner = "team-proactive-support"\n 387→\n 388→ visibility_timeout_seconds = 300\n 389→\n 390→ receive_wait_time_seconds = 20\n 391→}\n 392→\n 393→module "sqs_production_testmetrics_worker" {\n 394→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 395→\n 396→ name = "production-testmetrics-worker"\n 397→ owner = "team-infra-platform"\n 398→}\n 399→\n 400→module "sqs_production_dp_integrations_deletion_worker" {\n 401→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 402→\n 403→ name = "production-dp-integrations-deletion-worker"\n 404→ owner = "team-data-foundations"\n 405→\n 406→ visibility_timeout_seconds = 900\n 407→\n 408→ dlq_receive_count = 4\n 409→}\n 410→\n 411→\n 412→\n 413→module "sqs_production_web_push_notification" {\n 414→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 415→\n 416→ name = "production-web-push-notification"\n 417→ owner = "team-inbox"\n 418→\n 419→ visibility_timeout_seconds = 60\n 420→ message_retention_seconds = 86400\n 421→}\n 422→\n 423→module "sqs_production_web_push_notification_delayed" {\n 424→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 425→\n 426→ name = "production-web-push-notification-delayed"\n 427→ owner = "team-inbox"\n 428→\n 429→ visibility_timeout_seconds = 60\n 430→ message_retention_seconds = 86400\n 431→}\n 432→\n 433→\n 434→\n 435→module "sqs_production_inbox_search_ingestion_overflow" {\n 436→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 437→\n 438→ name = "production-inbox-search-ingestion-overflow"\n 439→ owner = "team-infra-platform"\n 440→\n 441→ message_retention_seconds = 1209600\n 442→ visibility_timeout_seconds = 300\n 443→\n 444→ dlq_receive_count = 5\n 445→ dlq_message_retention_seconds = 1209600\n 446→}\n 447→\n 448→module "sqs_production_inbox_views_fifo_ingestion" {\n 449→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 450→\n 451→ name = "production-inbox-views-fifo-ingestion"\n 452→ owner = "team-inbox"\n 453→\n 454→ fifo_queue = true\n 455→ deduplication_scope = "messageGroup"\n 456→ fifo_throughput_limit = "perMessageGroupId"\n 457→\n 458→ message_retention_seconds = 1209600\n 459→ visibility_timeout_seconds = 60\n 460→\n 461→ dlq_message_retention_seconds = 1209600\n 462→}\n 463→\n 464→module "sqs_production_inbox_load_testing" {\n 465→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 466→\n 467→ name = "production-inbox-load-testing"\n 468→ owner = "team-inbox"\n 469→}\n 470→\n 471→module "sqs_production_messenger_home_slot_deletion" {\n 472→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 473→\n 474→ name = "production-messenger-home-slot-deletion"\n 475→ owner = "team-messenger"\n 476→\n 477→ dlq_receive_count = 2\n 478→}\n 479→\n 480→module "sqs_production_csv_import_fanout" {\n 481→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 482→\n 483→ name = "production-csv-import-fanout"\n 484→ owner = "team-data-foundations"\n 485→\n 486→ visibility_timeout_seconds = 1500\n 487→\n 488→ dlq_receive_count = 3\n 489→}\n 490→\n 491→module "sqs_production_csv_import_p1" {\n 492→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 493→\n 494→ name = "production-csv-import-p1"\n 495→ owner = "team-data-foundations"\n 496→\n 497→ visibility_timeout_seconds = 300\n 498→\n 499→ dlq_receive_count = 4\n 500→}\n 501→\n 502→module "sqs_production_csv_import_p2" {\n 503→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 504→\n 505→ name = "production-csv-import-p2"\n 506→ owner = "team-data-foundations"\n 507→\n 508→ visibility_timeout_seconds = 300\n 509→\n 510→ dlq_receive_count = 4\n 511→}\n 512→\n 513→module "sqs_production_csv_import_p3" {\n 514→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 515→\n 516→ name = "production-csv-import-p3"\n 517→ owner = "team-data-foundations"\n 518→\n 519→ visibility_timeout_seconds = 300\n 520→\n 521→ dlq_visibility_timeout_seconds = 60\n 522→\n 523→ dlq_receive_count = 4\n 524→}\n 525→\n 526→\n 527→module "sqs_development_dynamo_user_updates" {\n 528→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 529→\n 530→ name = "development-dynamo-user-updates"\n 531→ owner = "team-reporting"\n 532→\n 533→ message_retention_seconds = 1209600\n 534→\n 535→ dlq_message_retention_seconds = 1209600\n 536→\n 537→ dlq_receive_count = 5\n 538→}\n 539→\n 540→module "sqs_development_store_user_events" {\n 541→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 542→\n 543→ name = "development-store-user-events"\n 544→ owner = "team-reporting"\n 545→\n 546→ receive_wait_time_seconds = 20\n 547→}\n 548→\n 549→module "sqs_development_user_deletion_support" {\n 550→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 551→\n 552→ name = "development-user-deletion-support"\n 553→ owner = "team-reporting"\n 554→}\n 555→\n 556→module "sqs_production_es_ingestion_bad_data" {\n 557→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 558→\n 559→ name = "production_es_ingestion_bad_data"\n 560→ owner = "team-data-foundations"\n 561→\n 562→ visibility_timeout_seconds = 120\n 563→ message_retention_seconds = 1209600\n 564→}\n 565→#https://github.com/intercom/intercom/issues/205034\n 566→module "sqs_production_app_deletion_for_users_erase_user_p2" {\n 567→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 568→\n 569→ name = "production-app-deletion-for-users-erase-user-p2"\n 570→ owner = "team-infra-platform"\n 571→\n 572→ visibility_timeout_seconds = 120\n 573→ message_retention_seconds = 1209600\n 574→\n 575→ dlq_message_retention_seconds = 1209600\n 576→\n 577→ dlq_receive_count = 3\n 578→}\n 579→\n 580→module "sqs_production_app_deletion_for_users_pre_process" {\n 581→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 582→\n 583→ name = "production-app-deletion-for-users-pre-process"\n 584→ owner = "team-data-foundations"\n 585→\n 586→ visibility_timeout_seconds = 1200\n 587→ message_retention_seconds = 1209600\n 588→}\n 589→\n 590→\n 591→module "sqs_production_dynamo_backfill_identity_fanout" {\n 592→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 593→\n 594→ name = "production-dynamo-backfill-identity-fanout"\n 595→ owner = "team-reporting"\n 596→\n 597→ visibility_timeout_seconds = 1800\n 598→ message_retention_seconds = 1209600\n 599→ dlq_message_retention_seconds = 1209600\n 600→\n 601→ dlq_receive_count = 2\n 602→}\n 603→\n 604→module "sqs_production_dynamo_backfill_pre_process" {\n 605→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 606→\n 607→ name = "production-dynamo-backfill-pre-process"\n 608→ owner = "team-reporting"\n 609→\n 610→ visibility_timeout_seconds = 1200\n 611→ dlq_message_retention_seconds = 1209600\n 612→\n 613→ dlq_receive_count = 2\n 614→}\n 615→\n 616→module "sqs_production_dynamo_backfill_experiment" {\n 617→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 618→\n 619→ name = "production-dynamo-backfill-experiment"\n 620→ owner = "team-reporting"\n 621→\n 622→ visibility_timeout_seconds = 300\n 623→ message_retention_seconds = 1209600\n 624→ dlq_message_retention_seconds = 1209600\n 625→}\n 626→\n 627→module "sqs_production_dynamo_backfill_repair" {\n 628→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 629→\n 630→ name = "production-dynamo-backfill-repair"\n 631→ owner = "team-reporting"\n 632→\n 633→ dlq_receive_count = 2\n 634→ message_retention_seconds = 1209600\n 635→ dlq_message_retention_seconds = 1209600\n 636→}\n 637→\n 638→module "sqs_production_dynamo_backfill_rollout_writer" {\n 639→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 640→\n 641→ name = "production-dynamo-rollout-writer"\n 642→ owner = "team-reporting"\n 643→\n 644→ visibility_timeout_seconds = 600\n 645→ message_retention_seconds = 1209600\n 646→ dlq_message_retention_seconds = 1209600\n 647→ dlq_receive_count = 3\n 648→}\n 649→\n 650→module "sqs_production_dynamo_backfill_verify_repair" {\n 651→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 652→\n 653→ name = "production-dynamo-backfill-verify-repair"\n 654→ owner = "team-reporting"\n 655→\n 656→ dlq_receive_count = 1\n 657→ message_retention_seconds = 1209600\n 658→ dlq_message_retention_seconds = 1209600\n 659→}\n 660→\n 661→module "sqs_production_dynamo_backfill_writer" {\n 662→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 663→\n 664→ name = "production-dynamo-backfill-writer"\n 665→ owner = "team-reporting"\n 666→\n 667→ visibility_timeout_seconds = 600\n 668→ message_retention_seconds = 1209600\n 669→\n 670→ dlq_message_retention_seconds = 1209600\n 671→ dlq_receive_count = 3\n 672→}\n 673→\n 674→module "sqs_production_dynamo_visitor_object_backfill" {\n 675→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 676→\n 677→ name = "production-dynamo-visitor-object-backfill"\n 678→ owner = "team-reporting"\n 679→\n 680→ visibility_timeout_seconds = 300\n 681→ message_retention_seconds = 1209600\n 682→\n 683→ dlq_message_retention_seconds = 1209600\n 684→\n 685→ dlq_receive_count = 5\n 686→}\n 687→\n 688→module "sqs_production_fanout_user_delete" {\n 689→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 690→\n 691→ name = "production-fanout-user-delete"\n 692→ owner = "team-data-foundations"\n 693→\n 694→ message_retention_seconds = 1209600\n 695→\n 696→ dlq_message_retention_seconds = 1209600\n 697→\n 698→ dlq_receive_count = 3\n 699→}\n 700→\n 701→module "sqs_production_fullcontact_updates" {\n 702→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 703→\n 704→ name = "production-fullcontact-updates"\n 705→ owner = "team-reporting"\n 706→}\n 707→\n 708→module "sqs_production_inactive_visitor_deletion" {\n 709→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 710→\n 711→ name = "production-inactive-visitor-deletion"\n 712→ owner = "team-reporting"\n 713→\n 714→ visibility_timeout_seconds = 600\n 715→ message_retention_seconds = 1209600\n 716→\n 717→ dlq_message_retention_seconds = 1209600\n 718→\n 719→ dlq_receive_count = 3\n 720→}\n 721→\n 722→module "sqs_production_remove_manual_tag_users" {\n 723→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 724→\n 725→ name = "production-remove-manual-tag-users"\n 726→ owner = "team-data-foundations"\n 727→\n 728→ visibility_timeout_seconds = 1200\n 729→ message_retention_seconds = 1209600\n 730→\n 731→ dlq_message_retention_seconds = 1209600\n 732→\n 733→ dlq_receive_count = 100\n 734→}\n 735→\n 736→module "sqs_production_segmentrefresh" {\n 737→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 738→\n 739→ name = "production-segmentrefresh"\n 740→ owner = "team-reporting"\n 741→\n 742→ visibility_timeout_seconds = 300\n 743→}\n 744→\n 745→module "sqs_production_segmentrefresh_deadletter" {\n 746→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 747→\n 748→ name = "production-segmentrefresh-deadletter"\n 749→ owner = "team-reporting"\n 750→\n 751→ message_retention_seconds = 1209600\n 752→}\n 753→\n 754→module "sqs_production_store_user_events" {\n 755→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 756→\n 757→ name = "production-store-user-events"\n 758→ owner = "team-reporting"\n 759→\n 760→ visibility_timeout_seconds = 60\n 761→ message_retention_seconds = 1209600\n 762→\n 763→ receive_wait_time_seconds = 20\n 764→\n 765→ dlq_message_retention_seconds = 604800\n 766→\n 767→ dlq_receive_count = 5\n 768→\n 769→ tags = {\n 770→ feature = "user-events"\n 771→ }\n 772→}\n 773→\n 774→\n 775→\n 776→module "sqs_production_user_deletion_delayed_support" {\n 777→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 778→\n 779→ name = "production-user-deletion-delayed-support"\n 780→ owner = "team-data-foundations"\n 781→\n 782→ message_retention_seconds = 1209600\n 783→\n 784→ dlq_message_retention_seconds = 1209600\n 785→\n 786→ dlq_receive_count = 5\n 787→}\n 788→\n 789→\n 790→\n 791→module "sqs_production_user_identity_role_changes" {\n 792→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 793→\n 794→ name = "production-user-identity-role-changes"\n 795→ owner = "team-reporting"\n 796→}\n 797→\n 798→module "sqs_production_user_priority_deletion_support" {\n 799→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 800→\n 801→ name = "production-user-priority-deletion-support"\n 802→ owner = "team-reporting"\n 803→}\n 804→\n 805→module "sqs_production_enqueue_user_repair" {\n 806→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 807→\n 808→ name = "production-enqueue-user-repair"\n 809→ owner = "team-data-foundations"\n 810→\n 811→ dlq_receive_count = 3\n 812→}\n 813→\n 814→module "sqs_argus_production_company_backfill_pre_process" {\n 815→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 816→\n 817→ name = "production-company-backfill-pre-process"\n 818→ owner = "team-reporting"\n 819→ visibility_timeout_seconds = 1800\n 820→ message_retention_seconds = 1209600\n 821→ dlq_message_retention_seconds = 1209600\n 822→}\n 823→\n 824→module "sqs_argus_production_company_backfill_fanout" {\n 825→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 826→\n 827→ name = "production-company-backfill-fanout"\n 828→ owner = "team-reporting"\n 829→ visibility_timeout_seconds = 3600\n 830→ message_retention_seconds = 1209600\n 831→ dlq_message_retention_seconds = 1209600\n 832→}\n 833→\n 834→module "sqs_argus_production_company_backfill_writer" {\n 835→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 836→\n 837→ name = "production-company-backfill-writer"\n 838→ owner = "team-reporting"\n 839→ visibility_timeout_seconds = 120\n 840→ message_retention_seconds = 1209600\n 841→ dlq_message_retention_seconds = 1209600\n 842→}\n 843→\n 844→module "sqs_production_dummy_queue" {\n 845→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 846→\n 847→ name = "production-dummy-queue"\n 848→ owner = "team-infra-platform"\n 849→}\n 850→\n 851→module "sqs_production_longrunningworkers" {\n 852→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 853→\n 854→ name = "production-longrunningworkers"\n 855→ owner = "team-infra-platform"\n 856→}\n 857→\n 858→\n 859→\n 860→\n 861→\n 862→\n 863→\n 864→\n 865→\n 866→\n 867→\n 868→module "sqs_production_reporting_consistency" {\n 869→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 870→\n 871→ name = "production-reporting-consistency"\n 872→ owner = "team-reporting"\n 873→\n 874→ visibility_timeout_seconds = 60\n 875→ message_retention_seconds = 604800\n 876→\n 877→ dlq_message_retention_seconds = 1209600\n 878→\n 879→ dlq_receive_count = 1\n 880→}\n 881→\n 882→\n 883→\n 884→\n 885→\n 886→module "sqs_production_consecutive_unread_email_backfill" {\n 887→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 888→\n 889→ name = "production-consecutive-unread-email-backfill"\n 890→ owner = "team-proactive-support"\n 891→\n 892→ visibility_timeout_seconds = 900\n 893→ receive_wait_time_seconds = 20\n 894→\n 895→ dlq_receive_count = 3\n 896→}\n 897→\n 898→module "sqs_production_signup_workers" {\n 899→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 900→\n 901→ name = "production-signup-workers"\n 902→ owner = "team-billing"\n 903→}\n 904→\n 905→\n 906→\n 907→\n 908→\n 909→module "sqs_production_app_creation_shared_queue" {\n 910→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 911→\n 912→ name = "production-app-creation-shared-queue"\n 913→ owner = "team-infra-platform"\n 914→ enable_alarms = true\n 915→ datadog_alarms = true\n 916→ availability_tier = 3\n 917→ dlq_warn_threshold = 10\n 918→}\n 919→\n 920→\n 921→module "sqs_production_delivery_spambot" {\n 922→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 923→\n 924→ name = "production-delivery-spambot"\n 925→ owner = "team-app-security"\n 926→\n 927→ visibility_timeout_seconds = 300\n 928→}\n 929→\n 930→module "sqs_production_pending_deliveries_app_id_backfill" {\n 931→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 932→\n 933→ name = "production-pending-deliveries-app-id-backfill"\n 934→ owner = "team-proactive-support"\n 935→\n 936→ dlq_receive_count = 2\n 937→ message_retention_seconds = 604800\n 938→ dlq_message_retention_seconds = 604800\n 939→}\n 940→\n 941→module "sqs_production_delivery_sunsetting_spam_trap_backfill" {\n 942→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 943→\n 944→ name = "production-delivery-sunsetting-spam-trap-backfill"\n 945→ owner = "team-proactive-support"\n 946→\n 947→ dlq_receive_count = 2\n 948→ message_retention_seconds = 604800\n 949→ dlq_message_retention_seconds = 604800\n 950→}\n 951→\n 952→module "sqs_production_intercom_muster_worker_check" {\n 953→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 954→\n 955→ name = "production-intercom-muster-worker-check"\n 956→ owner = "team-infra-platform"\n 957→\n 958→ visibility_timeout_seconds = 60\n 959→}\n 960→\n 961→module "sqs_production_intercom_einhorn_muster_worker_check" {\n 962→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 963→\n 964→ name = "production-intercom-einhorn-muster-worker-check"\n 965→ owner = "team-infra-platform"\n 966→\n 967→ visibility_timeout_seconds = 60\n 968→}\n 969→\n 970→module "sqs_staging_intercom_muster_worker_check" {\n 971→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 972→\n 973→ name = "staging-intercom-muster-worker-check"\n 974→ owner = "team-infra-platform"\n 975→\n 976→ visibility_timeout_seconds = 60\n 977→}\n 978→\n 979→module "sqs_production_delivery_d12y_stats_to_aurora" {\n 980→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 981→\n 982→ name = "production-delivery-d12y-stats-to-aurora"\n 983→ owner = "team-proactive-support"\n 984→\n 985→ visibility_timeout_seconds = 300\n 986→}\n 987→\n 988→module "sqs_production_operator_task_bots_trigger_transitions" {\n 989→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 990→\n 991→ name = "production-operator-task-bots-trigger-transitions"\n 992→ owner = "group-automated-support"\n 993→\n 994→ tags = {\n 995→ service = "task-bot"\n 996→ stage = "production"\n 997→ }\n 998→}\n 999→\n 1000→\n 1001→module "sqs_production_sharded_user_taggings_backfill" {\n 1002→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1003→\n 1004→ name = "production-datastores-sharded-user-tagging-backfill"\n 1005→ owner = "team-datastores"\n 1006→}\n 1007→\n 1008→module "sqs_production_matching_system_backfill_ruleset_priority" {\n 1009→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1010→\n 1011→ name = "production-content-service-backfill-priority"\n 1012→ owner = "team-proactive-support"\n 1013→\n 1014→ visibility_timeout_seconds = 900\n 1015→\n 1016→ message_retention_seconds = 1209600\n 1017→ dlq_message_retention_seconds = 1209600\n 1018→\n 1019→ tags = {\n 1020→ feature = "matching-system-migrations"\n 1021→ }\n 1022→}\n 1023→\n 1024→module "sqs_production_soft_bounce_record_deletion" {\n 1025→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1026→\n 1027→ name = "production-soft-bounce-record-deletion"\n 1028→ owner = "team-app-security"\n 1029→}\n 1030→\n 1031→\n 1032→module "sqs_production_migrate_custom_bots_fanout" {\n 1033→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1034→\n 1035→ name = "production-migrate-custom-bots-fanout"\n 1036→ owner = "group-automated-support"\n 1037→\n 1038→ visibility_timeout_seconds = 180\n 1039→\n 1040→ dlq_receive_count = 3\n 1041→\n 1042→ tags = {\n 1043→ service = "custom-bot"\n 1044→ stage = "production"\n 1045→ }\n 1046→}\n 1047→\n 1048→module "sqs_production_migrate_custom_bots" {\n 1049→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1050→\n 1051→ name = "production-migrate-custom-bots"\n 1052→ owner = "group-automated-support"\n 1053→\n 1054→ visibility_timeout_seconds = 60\n 1055→\n 1056→ dlq_receive_count = 3\n 1057→\n 1058→ tags = {\n 1059→ service = "custom-bot"\n 1060→ stage = "production"\n 1061→ }\n 1062→}\n 1063→\n 1064→module "sqs_production_migrate_custom_bots_stats_fanout" {\n 1065→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1066→\n 1067→ name = "production-migrate-custom-bots-stats-fanout"\n 1068→ owner = "group-automated-support"\n 1069→\n 1070→ visibility_timeout_seconds = 600\n 1071→\n 1072→ dlq_receive_count = 3\n 1073→\n 1074→ tags = {\n 1075→ service = "custom-bot"\n 1076→ stage = "production"\n 1077→ }\n 1078→}\n 1079→\n 1080→module "sqs_production_migrate_custom_bots_stats_batch" {\n 1081→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1082→\n 1083→ name = "production-migrate-custom-bots-stats-batch"\n 1084→ owner = "group-automated-support"\n 1085→\n 1086→ visibility_timeout_seconds = 360\n 1087→\n 1088→ dlq_receive_count = 3\n 1089→\n 1090→ tags = {\n 1091→ service = "custom-bot"\n 1092→ stage = "production"\n 1093→ }\n 1094→}\n 1095→\n 1096→module "sqs_production_migrate_custom_bots_stats_cache_invalidate" {\n 1097→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1098→\n 1099→ name = "production-migrate-custom-bots-stats-cache-invalidate"\n 1100→ owner = "group-automated-support"\n 1101→\n 1102→ visibility_timeout_seconds = 60\n 1103→\n 1104→ dlq_receive_count = 3\n 1105→\n 1106→ tags = {\n 1107→ service = "custom-bot"\n 1108→ stage = "production"\n 1109→ }\n 1110→}\n 1111→\n 1112→\n 1113→\n 1114→\n 1115→\n 1116→\n 1117→\n 1118→\n 1119→module "sqs_production_veneur_test" {\n 1120→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1121→\n 1122→ name = "production-veneur-test"\n 1123→ owner = "team-infra-platform"\n 1124→}\n 1125→\n 1126→module "sqs_production_defunct_workspace_suspension" {\n 1127→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1128→\n 1129→ name = "production-defunct-workspace-suspension"\n 1130→ owner = "team-app-security"\n 1131→\n 1132→ visibility_timeout_seconds = 1000\n 1133→\n 1134→ tags = {\n 1135→ feature = "defunct-workspaces"\n 1136→ }\n 1137→}\n 1138→\n 1139→module "sqs_production_defunct_workspace_notification_fanout" {\n 1140→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1141→\n 1142→ name = "production-defunct-workspace-notification-fanout"\n 1143→ owner = "team-app-security"\n 1144→\n 1145→ tags = {\n 1146→ feature = "defunct-workspaces"\n 1147→ }\n 1148→}\n 1149→\n 1150→module "sqs_production_defunct_workspace_notification" {\n 1151→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1152→\n 1153→ name = "production-defunct-workspace-notification"\n 1154→ owner = "team-app-security"\n 1155→\n 1156→ tags = {\n 1157→ feature = "defunct-workspaces"\n 1158→ }\n 1159→}\n 1160→\n 1161→module "sqs_production_defunct_workspace_deletion_fanout" {\n 1162→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1163→\n 1164→ name = "production-defunct-workspace-deletion-fanout"\n 1165→ owner = "team-app-security"\n 1166→\n 1167→ tags = {\n 1168→ feature = "defunct-workspaces"\n 1169→ }\n 1170→}\n 1171→\n 1172→module "sqs_production_defunct_workspace_deletion" {\n 1173→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1174→\n 1175→ name = "production-defunct-workspace-deletion"\n 1176→ owner = "team-app-security"\n 1177→\n 1178→ tags = {\n 1179→ feature = "defunct-workspaces"\n 1180→ }\n 1181→}\n 1182→\n 1183→\n 1184→module "sqs_production_workflow_reassignment_worker" {\n 1185→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1186→\n 1187→ name = "production-workflow-reassignment-worker"\n 1188→ owner = "team-inbox"\n 1189→\n 1190→ visibility_timeout_seconds = 600\n 1191→}\n 1192→\n 1193→\n 1194→\n 1195→\n 1196→module "sqs_staging_shared_queue" {\n 1197→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1198→\n 1199→ name = "staging-shared-queue"\n 1200→ owner = "team-infra-platform"\n 1201→\n 1202→ message_retention_seconds = 3600\n 1203→ dlq_message_retention_seconds = 3600\n 1204→ tags = {\n 1205→ stage = "staging"\n 1206→ }\n 1207→}\n 1208→\n 1209→module "sqs_production_shared_queue" {\n 1210→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1211→\n 1212→ name = "production-shared-queue"\n 1213→ owner = "team-datastores"\n 1214→\n 1215→ visibility_timeout_seconds = 300\n 1216→ message_retention_seconds = 604800\n 1217→\n 1218→ dlq_visibility_timeout_seconds = 60\n 1219→ dlq_message_retention_seconds = 604800\n 1220→\n 1221→ dlq_receive_count = 3\n 1222→}\n 1223→\n 1224→module "sqs_production_shared_slow_queue" {\n 1225→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1226→\n 1227→ name = "production-shared-slow-queue"\n 1228→ owner = "team-datastores"\n 1229→\n 1230→ visibility_timeout_seconds = 21600\n 1231→ message_retention_seconds = 604800\n 1232→\n 1233→ dlq_visibility_timeout_seconds = 60\n 1234→ dlq_message_retention_seconds = 604800\n 1235→\n 1236→ dlq_receive_count = 3\n 1237→}\n 1238→\n 1239→resource "aws_sqs_queue" "sqs_production_shared_queue_fallback_dlq" {\n 1240→ name = "production-shared-queue-fallback-dlq"\n 1241→\n 1242→ message_retention_seconds = 1209600\n 1243→ sqs_managed_sse_enabled = true\n 1244→\n 1245→ tags = {\n 1246→ owner = "team-datastores"\n 1247→ team = "team-datastores"\n 1248→ resource-name = "production-shared-queue-fallback-dlq"\n 1249→ stage = "production"\n 1250→ service = "not-applicable"\n 1251→ terraform = "true"\n 1252→ dlq = "true"\n 1253→ }\n 1254→}\n 1255→\n 1256→resource "aws_sqs_queue" "sqs_production_shared_queue_dlqs" {\n 1257→ for_each = toset(local.shared_queue_dlq_team_names)\n 1258→ name = "production-shared-queue-dlq-${each.value}"\n 1259→\n 1260→ message_retention_seconds = 1209600\n 1261→ sqs_managed_sse_enabled = true\n 1262→\n 1263→ tags = {\n 1264→ owner = each.value\n 1265→ team = each.value\n 1266→ resource-name = "production-shared-queue-dlq-${each.value}"\n 1267→ stage = "production"\n 1268→ service = "not-applicable"\n 1269→ terraform = "true"\n 1270→ dlq = "true"\n 1271→ }\n 1272→}\n 1273→\n 1274→module "sqs_production_user_service_update_last_messenger_open_at" {\n 1275→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1276→\n 1277→ name = "production-user-service-update-last-messenger-open-at"\n 1278→ owner = "team-infra-platform"\n 1279→}\n 1280→\n 1281→module "sqs_production_new_login_notifier" {\n 1282→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1283→\n 1284→ name = "production-new-login-notifier"\n 1285→ owner = "team-app-security"\n 1286→}\n 1287→\n 1288→module "sqs_production_device_identifier_creation" {\n 1289→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1290→\n 1291→ name = "production-device-identifier-creation"\n 1292→ owner = "team-app-security"\n 1293→}\n 1294→\n 1295→\n 1296→\n 1297→\n 1298→\n 1299→\n 1300→\n 1301→\n 1302→\n 1303→\n 1304→\n 1305→\n 1306→\n 1307→module "sqs_production_import_historical_conversations" {\n 1308→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1309→\n 1310→ name = "production-import-historical-conversations"\n 1311→ owner = "team-conversational-knowledge"\n 1312→ visibility_timeout_seconds = 300 # 5 minutes\n 1313→\n 1314→ tags = {\n 1315→ feature = "ai"\n 1316→ service = "fin"\n 1317→ stage = "production"\n 1318→ }\n 1319→}\n 1320→\n 1321→module "sqs_production_ml_snippet_embeddings_queue" {\n 1322→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1323→\n 1324→ visibility_timeout_seconds = 1800\n 1325→\n 1326→ name = "answerbot-production-snippet-embeddings-queue"\n 1327→ owner = "team-ml"\n 1328→\n 1329→ tags = {\n 1330→ feature = "ai"\n 1331→ service = "fin"\n 1332→ stage = "production"\n 1333→ }\n 1334→}\n 1335→\n 1336→module "sqs_production_ml_fin_extract_qa_queue" {\n 1337→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1338→\n 1339→ visibility_timeout_seconds = 1800\n 1340→\n 1341→ name = "production-ml-fin-extract-qa"\n 1342→ owner = "team-ml"\n 1343→\n 1344→ tags = {\n 1345→ feature = "ai"\n 1346→ service = "fin"\n 1347→ stage = "production"\n 1348→ }\n 1349→}\n 1350→\n 1351→module "sqs_production_generate_test_people" {\n 1352→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1353→\n 1354→ name = "production-generate-test-people"\n 1355→ owner = "team-data-foundations"\n 1356→\n 1357→ visibility_timeout_seconds = 43200 # 12 hours\n 1358→ message_retention_seconds = 1209600\n 1359→ dlq_message_retention_seconds = 1209600\n 1360→\n 1361→ tags = {\n 1362→ service = "generate-test-people"\n 1363→ stage = "production"\n 1364→ }\n 1365→}\n 1366→\n 1367→module "sqs_production_billing_invoice_mailer" {\n 1368→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1369→\n 1370→ name = "production-billing-invoice-mailer"\n 1371→ owner = "team-billing"\n 1372→\n 1373→ # Alarm configuration\n 1374→ enable_alarms = true\n 1375→ availability_tier = 2\n 1376→ runbook_location = ""\n 1377→ dlq_warn_threshold = 10\n 1378→ dlq_page_threshold = 100\n 1379→ treat_missing_data_action = "notBreaching"\n 1380→}\n 1381→\n 1382→module "sqs_production_billing_service_zuora_webhook" {\n 1383→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1384→\n 1385→ name = "production-billing-service-zuora-webhook"\n 1386→ owner = "team-billing"\n 1387→\n 1388→ datadog_alarms = true\n 1389→ enable_alarms = true\n 1390→ availability_tier = 3\n 1391→}\n 1392→\n 1393→module "sqs_production_app_deletion_step_fanout" {\n 1394→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1395→\n 1396→ visibility_timeout_seconds = 300 # 5 minutes\n 1397→ message_retention_seconds = 14400 # 4h hours\n 1398→ dlq_message_retention_seconds = 14400 # 4h hours\n 1399→ dlq_receive_count = 1\n 1400→\n 1401→ name = "production-app-deletion-step-fanout"\n 1402→ owner = "team-app-security"\n 1403→}\n 1404→\n 1405→module "sqs_production_app_deletion_step" {\n 1406→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1407→\n 1408→ visibility_timeout_seconds = 300 # 5 minutes\n 1409→ message_retention_seconds = 14400 # 4h hours\n 1410→ dlq_message_retention_seconds = 14400 # 4h hours\n 1411→ dlq_receive_count = 1\n 1412→\n 1413→ name = "production-app-deletion-step"\n 1414→ owner = "team-app-security"\n 1415→}\n 1416→\n 1417→module "sqs_production_app_deletion_step_prio_teammate" {\n 1418→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1419→\n 1420→ visibility_timeout_seconds = 300 # 5 minutes\n 1421→ message_retention_seconds = 3600 # 1h hours\n 1422→ dlq_message_retention_seconds = 3600 # 1h hours\n 1423→ dlq_receive_count = 1\n 1424→\n 1425→ name = "production-app-deletion-step-prio-teammate"\n 1426→ owner = "team-app-security"\n 1427→}\n 1428→\n 1429→module "sqs_production_app_deletion_step_prio_defunct" {\n 1430→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1431→\n 1432→ visibility_timeout_seconds = 300 # 5 minutes\n 1433→ message_retention_seconds = 3600 # 1h hours\n 1434→ dlq_message_retention_seconds = 3600 # 1h hours\n 1435→ dlq_receive_count = 1\n 1436→\n 1437→ name = "production-app-deletion-step-prio-defunct"\n 1438→ owner = "team-app-security"\n 1439→}\n 1440→\n 1441→module "sqs_production_app_deletion_step_prio_qa" {\n 1442→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1443→\n 1444→ visibility_timeout_seconds = 300 # 5 minutes\n 1445→ message_retention_seconds = 3600 # 1h hours\n 1446→ dlq_message_retention_seconds = 3600 # 1h hours\n 1447→ dlq_receive_count = 1\n 1448→\n 1449→ name = "production-app-deletion-step-prio-qa"\n 1450→ owner = "team-app-security"\n 1451→}\n 1452→\n 1453→module "sqs_production_app_deletion_step_prio_demo" {\n 1454→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1455→\n 1456→ visibility_timeout_seconds = 300 # 5 minutes\n 1457→ message_retention_seconds = 3600 # 1h hours\n 1458→ dlq_message_retention_seconds = 3600 # 1h hours\n 1459→ dlq_receive_count = 1\n 1460→\n 1461→ name = "production-app-deletion-step-prio-demo"\n 1462→ owner = "team-app-security"\n 1463→}\n 1464→\n 1465→module "sqs_production_app_deletion_step_batch" {\n 1466→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1467→\n 1468→ visibility_timeout_seconds = 300 # 5 minutes\n 1469→ message_retention_seconds = 14400 # 4h hours\n 1470→ dlq_message_retention_seconds = 14400 # 4h hours\n 1471→ dlq_receive_count = 1\n 1472→\n 1473→ name = "production-app-deletion-step-batch"\n 1474→ owner = "team-app-security"\n 1475→}\n 1476→\n 1477→module "sqs_production_incident_io_failed_events" {\n 1478→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1479→\n 1480→ name = "production-incident-io-failed-events"\n 1481→ owner = "team-infra-platform"\n 1482→\n 1483→ visibility_timeout_seconds = 60\n 1484→ message_retention_seconds = 604800 # 1 week\n 1485→\n 1486→ dlq_visibility_timeout_seconds = 60\n 1487→ dlq_message_retention_seconds = 1209600 # 2 weeks\n 1488→\n 1489→ dlq_receive_count = 3\n 1490→\n 1491→ tags = {\n 1492→ stage = "production"\n 1493→ }\n 1494→}\n 1495→\n 1496→module "sqs_production_scheduled_jobs" {\n 1497→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1498→\n 1499→ name = "production-periodic-jobs"\n 1500→ owner = "team-infra-platform"\n 1501→\n 1502→ visibility_timeout_seconds = 900\n 1503→ message_retention_seconds = 1209600 # 2 weeks\n 1504→\n 1505→ dlq_visibility_timeout_seconds = 270\n 1506→ dlq_message_retention_seconds = 1209600 # 2 weeks\n 1507→ dlq_receive_count = 3\n 1508→ enable_alarms = true\n 1509→ datadog_alarms = true\n 1510→ availability_tier = 2\n 1511→ runbook_location = "runbooks/team-omni/facebook/facebook-sync.md"\n 1512→\n 1513→\n 1514→ tags = {\n 1515→ stage = "production"\n 1516→ }\n 1517→}\n 1518→\n 1519→module "sqs_production_scheduled_jobs_no_retry" {\n 1520→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1521→\n 1522→ name = "production-periodic-jobs-no-retry"\n 1523→ owner = "team-infra-platform"\n 1524→\n 1525→ visibility_timeout_seconds = 900\n 1526→ message_retention_seconds = 1209600 # 2 weeks\n 1527→\n 1528→ dlq_visibility_timeout_seconds = 270\n 1529→ dlq_message_retention_seconds = 1209600 # 2 weeks\n 1530→ dlq_receive_count = 1\n 1531→ enable_alarms = true\n 1532→ availability_tier = 2\n 1533→ datadog_alarms = true\n 1534→ runbook_location = "runbooks/team-omni/facebook/facebook-sync.md"\n 1535→\n 1536→\n 1537→ tags = {\n 1538→ stage = "production"\n 1539→ }\n 1540→}\n 1541→\n 1542→\n 1543→module "sqs_production_post_migration_seats_creation" {\n 1544→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1545→\n 1546→ name = "production-post-migration-seats-creation"\n 1547→ owner = "team-pricing-and-packaging"\n 1548→\n 1549→ enable_alarms = true\n 1550→ availability_tier = 1\n 1551→ runbook_location = "runbooks/team-pricing-and-packaging/post-migration-seats.md"\n 1552→ dlq_warn_threshold = 1\n 1553→ dlq_page_threshold = 10\n 1554→ treat_missing_data_action = "notBreaching"\n 1555→\n 1556→ message_retention_seconds = 1209600 # 14 days\n 1557→ dlq_message_retention_seconds = 1209600 # 14 days\n 1558→}\n 1559→\n 1560→\n 1561→\n 1562→\n 1563→module "sqs_production_shard_activity_monitor" {\n 1564→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1565→\n 1566→ name = "production-shard-activity-monitor"\n 1567→ owner = "team-datastores"\n 1568→\n 1569→ fifo_queue = true\n 1570→ deduplication_scope = "messageGroup"\n 1571→ fifo_throughput_limit = "perMessageGroupId"\n 1572→\n 1573→ message_retention_seconds = 86400\n 1574→ visibility_timeout_seconds = 300\n 1575→\n 1576→ dlq_message_retention_seconds = 86400\n 1577→ dlq_visibility_timeout_seconds = 60\n 1578→}\n 1579→\n 1580→module "sqs_production_datastores_shard_activity_monitor" {\n 1581→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1582→\n 1583→ name = "production-datastores-shard-activity-monitor"\n 1584→ owner = "team-datastores"\n 1585→\n 1586→ fifo_queue = true\n 1587→ deduplication_scope = "messageGroup"\n 1588→ fifo_throughput_limit = "perMessageGroupId"\n 1589→\n 1590→ message_retention_seconds = 86400\n 1591→ visibility_timeout_seconds = 300\n 1592→\n 1593→ dlq_message_retention_seconds = 86400\n 1594→ dlq_visibility_timeout_seconds = 60\n 1595→}\n 1596→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01MmT1VsMTHZ2zgRNShbSaMa","session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"4cbd22f4-76c9-41d0-bfdf-f5a3e9d60dbf"}
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  • 2025-09-26T03:34:14.6811484Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01GTqmsh5JUYqR9yNy9ntE44","type":"tool_result","content":" 1→module "sqs_production_comment_creation_sqs_fanout" {\n 2→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 3→\n 4→ name = "production-comment-creation-sqs-fanout"\n 5→ owner = "team-infra-platform"\n 6→\n 7→ visibility_timeout_seconds = 60\n 8→ message_retention_seconds = 86400\n 9→\n 10→ dlq_visibility_timeout_seconds = 60\n 11→ dlq_message_retention_seconds = 1209600 # 14 days\n 12→\n 13→ dlq_receive_count = 10\n 14→ enable_alarms = true\n 15→ datadog_alarms = true\n 16→ availability_tier = 1\n 17→ runbook_location = "runbooks/team-infra-platform/comment-creation-sqs-fanout-workers.md"\n 18→ dlq_page_threshold = 100\n 19→ queue_age_warn_threshold = null\n 20→}\n 21→\n 22→module "sqs_production_comment_creation_sqs_fanout_overflow" {\n 23→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 24→\n 25→ name = "production-comment-creation-sqs-fanout-overflow"\n 26→ owner = "team-infra-platform"\n 27→\n 28→ visibility_timeout_seconds = 60\n 29→ message_retention_seconds = 86400\n 30→\n 31→ dlq_visibility_timeout_seconds = 60\n 32→ dlq_message_retention_seconds = 1209600 # 14 days\n 33→\n 34→ dlq_receive_count = 10\n 35→}\n 36→\n 37→\n 38→module "sqs_production_conversation_actions_fanout_worker" {\n 39→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 40→\n 41→ name = "production-conversation-actions-fanout"\n 42→ owner = "team-infra-platform"\n 43→ visibility_timeout_seconds = 300 # 5 minutes\n 44→ message_retention_seconds = 1209600 # 2 weeks\n 45→ dlq_receive_count = 3\n 46→ dlq_message_retention_seconds = 1209600 # 2 weeks\n 47→ enable_alarms = true\n 48→ datadog_alarms = true\n 49→ availability_tier = 3\n 50→ runbook_location = "runbooks/team-infra-platform/conversation-actions-fanout-worker.md"\n 51→ queue_age_warn_threshold = 120\n 52→ queue_age_warn_time_period = 60\n 53→ dlq_warn_threshold = 1\n 54→\n 55→}\n 56→\n 57→module "sqs_production_delete_ttl_expired_uploads" {\n 58→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 59→\n 60→ name = "production-delete-ttl-expired-uploads"\n 61→ owner = "team-infra-platform"\n 62→\n 63→ dlq_receive_count = 3\n 64→ message_retention_seconds = 86400 # 1 day\n 65→ dlq_message_retention_seconds = 86400 # 1 day\n 66→\n 67→ enable_alarms = true\n 68→ datadog_alarms = true\n 69→ availability_tier = 3\n 70→ dlq_warn_threshold = 10\n 71→ treat_missing_data_action = "notBreaching"\n 72→}\n 73→\n 74→module "sqs_production_ticket_created_post_process" {\n 75→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 76→\n 77→ name = "production-ticket-created-post-process"\n 78→ owner = "team-infra-platform"\n 79→\n 80→ dlq_visibility_timeout_seconds = 60\n 81→ dlq_message_retention_seconds = 1209600 # 14 days\n 82→\n 83→ dlq_receive_count = 3\n 84→ enable_alarms = true\n 85→ datadog_alarms = true\n 86→ availability_tier = 1\n 87→ runbook_location = "runbooks/team-inbox/ticket-creation.md"\n 88→ dlq_page_threshold = 100\n 89→ dlq_time_period = 60\n 90→}\n 91→\n 92→module "sqs_production_message_thread_bulk_reassignment_overflow" {\n 93→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 94→\n 95→ name = "production-message-thread-bulk-reassignment-overflow"\n 96→ owner = "team-infra-platform"\n 97→}\n 98→\n 99→module "sqs-production-ticket-created-via-api" {\n 100→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 101→\n 102→ name = "production-ticket-created-via-api"\n 103→ owner = "team-infra-platform"\n 104→}\n 105→\n 106→module "sqs_production_mobile_badge_counter_updates" {\n 107→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 108→\n 109→ name = "production-mobile-badge-counter-updates"\n 110→ owner = "team-infra-platform"\n 111→\n 112→ visibility_timeout_seconds = 60 # 1 min\n 113→ message_retention_seconds = 1209600 # 14 days\n 114→ dlq_message_retention_seconds = 1209600 # 14 days\n 115→}\n 116→\n 117→module "sqs-production-inbox-translate-conversation-parts" {\n 118→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 119→\n 120→ name = "production-inbox-translate-conversation-parts"\n 121→ owner = "team-inbox"\n 122→ enable_alarms = true\n 123→ dlq_warn_threshold = 1000\n 124→ runbook_location = "runbooks/team-inbox/inbox-translate-conversation-parts.md"\n 125→}\n 126→\n 127→module "sqs-production-inbox-saved-replies-cache-update" {\n 128→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 129→\n 130→ name = "production-inbox-saved-replies-cache-update"\n 131→ owner = "team-infra-platform"\n 132→ visibility_timeout_seconds = 60\n 133→ message_retention_seconds = 1209600 # 14 days\n 134→ dlq_message_retention_seconds = 1209600\n 135→ enable_alarms = true\n 136→ datadog_alarms = true\n 137→ dlq_warn_threshold = 100\n 138→ dlq_page_threshold = 1000\n 139→ availability_tier = 2\n 140→ runbook_location = "runbooks/team-infra-platform/inbox-saved-replies-cache-update.md"\n 141→}\n 142→\n 143→module "sqs_production_auto_away_status_worker" {\n 144→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 145→\n 146→ name = "production-auto-away-status-worker"\n 147→ owner = "team-infra-platform"\n 148→ enable_alarms = true\n 149→ datadog_alarms = true\n 150→ availability_tier = 3\n 151→}\n 152→\n 153→module "sqs_production_message_thread_bulk_reassignemnt" {\n 154→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 155→\n 156→ name = "production-message-thread-bulk-reassignment"\n 157→ owner = "team-infra-platform"\n 158→\n 159→ visibility_timeout_seconds = 600\n 160→ dlq_message_retention_seconds = 1209600\n 161→}\n 162→\n 163→module "sqs_production_conversation_actions_execution" {\n 164→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 165→\n 166→ name = "production-conversation-actions-execution"\n 167→ owner = "team-inbox"\n 168→}\n 169→\n 170→module "sqs_production_conversation_distribution_shared_queue" {\n 171→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 172→\n 173→ name = "production-conversation-distribution-shared-queue"\n 174→ owner = "team-infra-platform"\n 175→\n 176→ tags = {\n 177→ service = "conversation-distribution"\n 178→ stage = "production"\n 179→ }\n 180→}\n 181→\n 182→module "sqs_production_inbox_bulk_actions" {\n 183→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 184→\n 185→ name = "production-inbox-bulk-actions"\n 186→ owner = "team-inbox"\n 187→}\n 188→\n 189→module "sqs_production_inbox_create_renderable_parts" {\n 190→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 191→\n 192→ name = "production-inbox-create-renderable-parts"\n 193→ owner = "team-inbox"\n 194→}\n 195→\n 196→module "sqs_production_inbox_detect_duplicate_conversations" {\n 197→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 198→\n 199→ name = "production-inbox-detect-duplicate-conversations"\n 200→ owner = "team-infra-platform"\n 201→\n 202→ dlq_receive_count = 5\n 203→}\n 204→\n 205→module "sqs_production_inbox_search_bulk_app_ingestion" {\n 206→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 207→\n 208→ name = "production-inbox-search-bulk-app-ingestion"\n 209→ owner = "team-inbox"\n 210→\n 211→ message_retention_seconds = 1209600\n 212→ visibility_timeout_seconds = 3600\n 213→\n 214→ dlq_message_retention_seconds = 1209600\n 215→}\n 216→\n 217→module "sqs_production_inbox_search_bulk_ingestion" {\n 218→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 219→\n 220→ name = "production-inbox-search-bulk-ingestion"\n 221→ owner = "team-inbox"\n 222→\n 223→ message_retention_seconds = 1209600\n 224→ visibility_timeout_seconds = 3600\n 225→\n 226→ dlq_receive_count = 3\n 227→ dlq_message_retention_seconds = 1209600\n 228→}\n 229→\n 230→module "sqs_production_inbox_search_ingestion" {\n 231→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 232→\n 233→ name = "production-inbox-search-ingestion"\n 234→ owner = "team-infra-platform"\n 235→\n 236→ message_retention_seconds = 1209600\n 237→ visibility_timeout_seconds = 300\n 238→\n 239→ dlq_receive_count = 5\n 240→ dlq_message_retention_seconds = 1209600\n 241→}\n 242→\n 243→module "sqs_production_inbox_search_per_conversation_post_ingestion" {\n 244→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 245→\n 246→ name = "production-inbox-search-per-conversation-post-ingestion"\n 247→ owner = "team-inbox"\n 248→\n 249→ message_retention_seconds = 86400\n 250→ visibility_timeout_seconds = 60\n 251→}\n 252→\n 253→module "sqs_production_inbox_time_based_view_refresh" {\n 254→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 255→\n 256→ name = "production-inbox-time-based-view-refresh"\n 257→ owner = "team-infra-platform"\n 258→\n 259→ message_retention_seconds = 86400\n 260→ visibility_timeout_seconds = 60\n 261→}\n 262→\n 263→module "sqs_production_inbox_views_ingestion" {\n 264→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 265→\n 266→ name = "production-inbox-views-ingestion"\n 267→ owner = "team-infra-platform"\n 268→\n 269→ message_retention_seconds = 1209600\n 270→ visibility_timeout_seconds = 300\n 271→\n 272→ dlq_receive_count = 20\n 273→ dlq_message_retention_seconds = 1209600\n 274→}\n 275→\n 276→module "sqs_production_load_balanced_conversation_assignment_worker" {\n 277→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 278→\n 279→ name = "production-load-balanced-conversation-assignment-worker"\n 280→ owner = "team-infra-platform"\n 281→\n 282→ tags = {\n 283→ service = "conversation-distribution"\n 284→ stage = "production"\n 285→ }\n 286→\n 287→ enable_alarms = true\n 288→ availability_tier = 1\n 289→ datadog_alarms = true\n 290→ dlq_warn_threshold = 1\n 291→ dlq_page_threshold = 100\n 292→ dlq_time_period = 300\n 293→ runbook_location = "runbooks/team-inbox/load-balanced-assignment.md"\n 294→}\n 295→\n 296→module "sqs_production_message_thread_creation_post_process" {\n 297→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 298→\n 299→ name = "production-message-thread-creation-post-process"\n 300→ owner = "team-infra-platform"\n 301→\n 302→ visibility_timeout_seconds = 60\n 303→ message_retention_seconds = 86400\n 304→\n 305→ dlq_visibility_timeout_seconds = 60\n 306→ dlq_message_retention_seconds = 1209600 # 14 days\n 307→\n 308→ dlq_receive_count = 10\n 309→}\n 310→\n 311→module "sqs_production_message_thread_update_post_process" {\n 312→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 313→\n 314→ name = "production-message-thread-update-post-process"\n 315→ owner = "team-infra-platform"\n 316→\n 317→ visibility_timeout_seconds = 60\n 318→ message_retention_seconds = 86400\n 319→\n 320→ dlq_visibility_timeout_seconds = 60\n 321→ dlq_message_retention_seconds = 1209600 # 14 days\n 322→\n 323→ dlq_receive_count = 3\n 324→}\n 325→\n 326→module "sqs_production_tickets_conversation_part_created" {\n 327→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 328→\n 329→ name = "production-tickets-conversation-part-created"\n 330→ owner = "team-infra-platform"\n 331→\n 332→ visibility_timeout_seconds = 60\n 333→ message_retention_seconds = 1209600 # 14 days\n 334→\n 335→ dlq_message_retention_seconds = 1209600 # 14 days\n 336→ enable_alarms = true\n 337→ datadog_alarms = true\n 338→ availability_tier = 3\n 339→ runbook_location = "runbooks/team-inbox/tickets-conversation-part-created.md"\n 340→ dlq_warn_threshold = 1\n 341→ dlq_time_period = 60\n 342→}\n 343→\n 344→module "sqs_production_unsnooze_message_thread" {\n 345→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 346→\n 347→ name = "production-unsnooze-message-thread"\n 348→ owner = "team-infra-platform"\n 349→\n 350→ visibility_timeout_seconds = 300\n 351→\n 352→ dlq_visibility_timeout_seconds = 60\n 353→\n 354→ dlq_receive_count = 10\n 355→}\n 356→\n 357→module "sqs_production_user_deletion_conversations_deletion" {\n 358→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 359→\n 360→ name = "production-user-deletion-conversations-deletion"\n 361→ owner = "team-infra-platform"\n 362→\n 363→ visibility_timeout_seconds = 3600\n 364→ message_retention_seconds = 1209600\n 365→\n 366→ dlq_message_retention_seconds = 1209600\n 367→\n 368→ dlq_receive_count = 10\n 369→}\n 370→\n 371→module "sqs_production_user_message_creation_post_process" {\n 372→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 373→\n 374→ name = "production-user-message-creation-post-process"\n 375→ owner = "team-infra-platform"\n 376→\n 377→ dlq_receive_count = 10\n 378→}\n 379→\n 380→module "sqs_production_user_restore_support" {\n 381→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 382→\n 383→ name = "production-user-restore-support"\n 384→ owner = "team-infra-platform"\n 385→\n 386→ dlq_message_retention_seconds = 1209600\n 387→\n 388→ dlq_receive_count = 5\n 389→}\n 390→\n 391→module "sqs_production_operator_async_workflow_triggers" {\n 392→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 393→\n 394→ name = "production-operator-async-workflow-triggers"\n 395→ owner = "team-infra-platform"\n 396→\n 397→ enable_alarms = true\n 398→ datadog_alarms = true\n 399→ availability_tier = 1\n 400→ runbook_location = "runbooks/group-automated-support/operator.md"\n 401→ dlq_warn_threshold = 10\n 402→ dlq_page_threshold = 200\n 403→ treat_missing_data_action = "notBreaching"\n 404→\n 405→ visibility_timeout_seconds = 300 # 5 minutes\n 406→ message_retention_seconds = 1209600 # 2 weeks\n 407→ dlq_receive_count = 2\n 408→ dlq_message_retention_seconds = 1209600 # 2 weeks\n 409→ fifo_queue = true\n 410→ deduplication_scope = "messageGroup"\n 411→ fifo_throughput_limit = "perMessageGroupId"\n 412→}\n 413→\n 414→module "sqs_production_operator_tracking_comment_creator" {\n 415→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 416→\n 417→ name = "production-operator-tracking-comment-creator"\n 418→ owner = "team-infra-platform"\n 419→\n 420→ enable_alarms = true\n 421→ datadog_alarms = true\n 422→ availability_tier = 3\n 423→ dlq_warn_threshold = 100\n 424→ treat_missing_data_action = "notBreaching"\n 425→}\n 426→\n 427→module "sqs_production_delete_conversation_sla" {\n 428→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 429→\n 430→ name = "production-delete-conversation-sla"\n 431→ owner = "team-infra-platform"\n 432→\n 433→ visibility_timeout_seconds = 120 # 2 minutes\n 434→ message_retention_seconds = 1209600 # 2 weeks\n 435→ dlq_receive_count = 3\n 436→ dlq_message_retention_seconds = 1209600 # 2 weeks\n 437→\n 438→ datadog_alarms = true\n 439→ enable_alarms = true\n 440→ availability_tier = 3\n 441→ dlq_warn_threshold = 100\n 442→ runbook_location = ""\n 443→}\n 444→\n 445→module "sqs_production_message_data_export_batch_messages" {\n 446→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 447→\n 448→ name = "production-message-data-export-batch-messages"\n 449→ owner = "team-infra-platform"\n 450→\n 451→ enable_alarms = true\n 452→ availability_tier = 3\n 453→ datadog_alarms = true\n 454→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 455→ dlq_warn_threshold = 1\n 456→ dlq_page_threshold = 1000\n 457→ treat_missing_data_action = "notBreaching"\n 458→\n 459→ visibility_timeout_seconds = 2400\n 460→\n 461→ dlq_receive_count = 3\n 462→}\n 463→\n 464→module "sqs_production_operator_inactivity_triggers" {\n 465→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 466→\n 467→ name = "production-operator-inactivity-triggers"\n 468→ owner = "team-infra-platform"\n 469→\n 470→ enable_alarms = true\n 471→ availability_tier = 2\n 472→ datadog_alarms = true\n 473→ runbook_location = "runbooks/group-automated-support/operator.md"\n 474→ dlq_warn_threshold = 5\n 475→ dlq_page_threshold = 100\n 476→}\n 477→\n 478→module "sqs_production_operator_shared_fifo" {\n 479→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 480→\n 481→ name = "production-operator-shared-fifo"\n 482→ owner = "team-infra-platform"\n 483→\n 484→ enable_alarms = true\n 485→ availability_tier = 3\n 486→ datadog_alarms = true\n 487→ runbook_location = "runbooks/group-automated-support/operator.md"\n 488→ dlq_warn_threshold = 100\n 489→\n 490→ fifo_queue = true\n 491→ deduplication_scope = "messageGroup"\n 492→ fifo_throughput_limit = "perMessageGroupId"\n 493→ content_based_deduplication = false\n 494→\n 495→ visibility_timeout_seconds = 120\n 496→}\n 497→\n 498→module "sqs_production_rules_regenerate_delayed_trigger_events" {\n 499→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 500→\n 501→ name = "production-rules-regenerate-delayed-trigger-events"\n 502→ owner = "team-infra-platform"\n 503→\n 504→ enable_alarms = true\n 505→ datadog_alarms = true\n 506→ availability_tier = 3\n 507→ runbook_location = "runbooks/group-automated-support/delayed-trigger-events.md"\n 508→ dlq_warn_threshold = 20\n 509→ treat_missing_data_action = "notBreaching"\n 510→\n 511→ visibility_timeout_seconds = 120\n 512→\n 513→ dlq_receive_count = 3\n 514→}\n 515→\n 516→module "sqs_production_conversation_rating_request" {\n 517→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 518→\n 519→ name = "production-conversation-rating-request"\n 520→ owner = "team-infra-platform"\n 521→\n 522→ enable_alarms = true\n 523→ availability_tier = 3\n 524→ datadog_alarms = true\n 525→ runbook_location = "runbooks/group-automated-support/conversation-rating-workers.md"\n 526→ dlq_warn_threshold = 5\n 527→ dlq_page_threshold = 300\n 528→\n 529→ dlq_visibility_timeout_seconds = 60\n 530→\n 531→ dlq_receive_count = 3\n 532→}\n 533→\n 534→module "sqs_production_operator_bot_framework_delayed_triggers" {\n 535→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 536→\n 537→ name = "production-operator-delayed-triggers"\n 538→ owner = "team-infra-platform"\n 539→\n 540→ enable_alarms = true\n 541→ datadog_alarms = true\n 542→ availability_tier = 1\n 543→ runbook_location = "runbooks/group-automated-support/operator.md"\n 544→ dlq_warn_threshold = 5\n 545→ dlq_page_threshold = 100\n 546→ treat_missing_data_action = "notBreaching"\n 547→\n 548→ visibility_timeout_seconds = 60\n 549→\n 550→ tags = {\n 551→ service = "task-bot"\n 552→ stage = "production"\n 553→ }\n 554→}\n 555→\n 556→module "sqs_production_rules_awaiting_first_reply_event" {\n 557→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 558→\n 559→ name = "production-rules-awaiting-first-reply-event"\n 560→ owner = "team-infra-platform"\n 561→\n 562→ enable_alarms = true\n 563→ availability_tier = 2\n 564→ datadog_alarms = true\n 565→ runbook_location = "runbooks/group-automated-support/rules-awaiting-first-reply.md"\n 566→ dlq_warn_threshold = 100\n 567→ dlq_page_threshold = 1000\n 568→ treat_missing_data_action = "ignore"\n 569→\n 570→ message_retention_seconds = 7800\n 571→ dlq_message_retention_seconds = 864000\n 572→}\n 573→\n 574→module "sqs_production_rules_enqueue_delayed_trigger_events_for_app" {\n 575→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 576→\n 577→ name = "production-rules-enqueue-delayed-trigger-events-for-app"\n 578→ owner = "team-infra-platform"\n 579→\n 580→ enable_alarms = true\n 581→ availability_tier = 2\n 582→ datadog_alarms = true\n 583→ dlq_warn_threshold = 50\n 584→ dlq_page_threshold = 150\n 585→ treat_missing_data_action = "notBreaching"\n 586→\n 587→ runbook_location = "runbooks/group-automated-support/delayed-trigger-events.md"\n 588→\n 589→ dlq_receive_count = 3\n 590→ visibility_timeout_seconds = 300\n 591→}\n 592→\n 593→module "sqs_production_operator_workflow_translations" {\n 594→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 595→\n 596→ name = "production-operator-workflow-translations"\n 597→ owner = "team-workflows"\n 598→\n 599→ visibility_timeout_seconds = 300 # 5 minutes\n 600→ message_retention_seconds = 1209600 # 2 weeks\n 601→ dlq_receive_count = 2\n 602→ dlq_message_retention_seconds = 1209600 # 2 weeks\n 603→ fifo_queue = true\n 604→ deduplication_scope = "messageGroup"\n 605→ fifo_throughput_limit = "perMessageGroupId"\n 606→}\n 607→\n 608→module "sqs_production_operator_inbox_watchdog" {\n 609→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 610→\n 611→ name = "production-operator-inbox-watchdog"\n 612→ owner = "team-infra-platform"\n 613→\n 614→ enable_alarms = true\n 615→ availability_tier = 3\n 616→ datadog_alarms = true\n 617→ runbook_location = "runbooks/group-automated-support/operator-inbox.md"\n 618→ dlq_warn_threshold = 10\n 619→\n 620→ tags = {\n 621→ service = "task-bot"\n 622→ stage = "production"\n 623→ }\n 624→}\n 625→\n 626→module "sqs_production_operator_inbox_router" {\n 627→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 628→\n 629→ name = "production-operator-inbox-router"\n 630→ owner = "group-automated-support"\n 631→\n 632→ enable_alarms = true\n 633→ availability_tier = 3\n 634→ runbook_location = "runbooks/group-automated-support/operator-inbox.md"\n 635→ dlq_warn_threshold = 150\n 636→\n 637→ tags = {\n 638→ service = "task-bot"\n 639→ stage = "production"\n 640→ }\n 641→}\n 642→\n 643→\n 644→module "sqs-production-start-workflow" {\n 645→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 646→\n 647→ name = "production-start-workflow"\n 648→ owner = "team-infra-platform"\n 649→ enable_alarms = true\n 650→ availability_tier = 2\n 651→ datadog_alarms = true\n 652→ runbook_location = "runbooks/inbox/start-workflow-worker.md"\n 653→ dlq_warn_threshold = 10\n 654→ dlq_page_threshold = 100\n 655→}\n 656→\n 657→module "sqs_production_delivery_admin_notifications" {\n 658→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 659→\n 660→ name = "production-delivery-admin-notifications"\n 661→ owner = "team-infra-platform"\n 662→\n 663→ visibility_timeout_seconds = 300\n 664→ message_retention_seconds = 172800\n 665→\n 666→ dlq_message_retention_seconds = 43200\n 667→\n 668→ dlq_receive_count = 5\n 669→\n 670→ # Add alarm configuration\n 671→ enable_alarms = true\n 672→ datadog_alarms = true\n 673→ availability_tier = 3\n 674→ runbook_location = "runbooks/team-email/comment-email-notification.md"\n 675→ dlq_warn_threshold = 10\n 676→ dlq_page_threshold = 250\n 677→ treat_missing_data_action = "notBreaching"\n 678→}\n 679→\n 680→module "sqs_production_sla_actions_worker" {\n 681→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 682→\n 683→ name = "production-sla-actions"\n 684→ owner = "team-infra-platform"\n 685→ visibility_timeout_seconds = 60\n 686→ message_retention_seconds = 1209600\n 687→ dlq_receive_count = 2\n 688→ dlq_message_retention_seconds = 1209600\n 689→ fifo_queue = true\n 690→ deduplication_scope = "messageGroup"\n 691→ fifo_throughput_limit = "perMessageGroupId"\n 692→\n 693→ enable_alarms = true\n 694→ availability_tier = 2\n 695→ datadog_alarms = true\n 696→ runbook_location = "runbooks/team-inbox/sla/sla-actions.md"\n 697→ dlq_warn_threshold = 10\n 698→ dlq_page_threshold = 300\n 699→}\n 700→\n 701→module "sqs_production_conversation_event_part_create" {\n 702→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 703→\n 704→ name = "production-conversation-event-part-create"\n 705→ owner = "team-inbox"\n 706→\n 707→ visibility_timeout_seconds = 60\n 708→ message_retention_seconds = 1209600\n 709→ dlq_visibility_timeout_seconds = 60\n 710→ dlq_message_retention_seconds = 1209600\n 711→ dlq_receive_count = 5\n 712→\n 713→ enable_alarms = true\n 714→ availability_tier = 2\n 715→ runbook_location = "runbooks/team-inbox/conversation-event-part-create-worker.md"\n 716→}\n 717→\n 718→module "sqs-production-snoozed-message-thread-fanout" {\n 719→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 720→\n 721→ name = "production-snoozed-message-thread-fanout"\n 722→ owner = "team-infra-platform"\n 723→ enable_alarms = true\n 724→ availability_tier = 2\n 725→ runbook_location = "runbooks/inbox/snoozed-message-thread-fanout-worker.md"\n 726→}\n 727→\n 728→module "sqs_production_assignee_deletion_reassign_message_threads" {\n 729→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 730→\n 731→ name = "production-assignee-deletion-reassign-message-threads"\n 732→ owner = "team-inbox"\n 733→\n 734→ visibility_timeout_seconds = 3600\n 735→ dlq_message_retention_seconds = 1209600\n 736→}\n 737→\n 738→module "sqs_production_assignee_deletion_reassign_assign_to_rule_actions" {\n 739→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 740→\n 741→ name = "production-assignee-deletion-reassign-assign-to-rule-actions"\n 742→ owner = "team-inbox"\n 743→\n 744→ visibility_timeout_seconds = 3600\n 745→ dlq_message_retention_seconds = 1209600\n 746→}\n 747→\n 748→module "sqs_production_assignee_deleter" {\n 749→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 750→\n 751→ name = "production-assignee-deleter"\n 752→ owner = "team-phone"\n 753→\n 754→ enable_alarms = true\n 755→ availability_tier = 2\n 756→ runbook_location = "runbooks/team-phone/assignee-deleter.md"\n 757→\n 758→ visibility_timeout_seconds = 3600\n 759→ message_retention_seconds = 1209600\n 760→ dlq_message_retention_seconds = 1209600\n 761→\n 762→ dlq_warn_threshold = 1\n 763→ dlq_page_threshold = 1\n 764→}\n 765→\n 766→module "sqs_production_assignee_deletion_reassign_articles" {\n 767→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 768→\n 769→ name = "production-assignee-deletion-reassign-articles"\n 770→ owner = "team-knowledge-foundations"\n 771→\n 772→ visibility_timeout_seconds = 3600\n 773→ dlq_message_retention_seconds = 1209600\n 774→}\n 775→\n 776→module "sqs_production_assignee_deletion_reassign_emails" {\n 777→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 778→\n 779→ name = "production-assignee-deletion-reassign-emails"\n 780→ owner = "team-proactive-support"\n 781→\n 782→ visibility_timeout_seconds = 3600\n 783→ dlq_message_retention_seconds = 1209600\n 784→}\n 785→\n 786→module "sqs_production_assignee_deletion_reassign_account_owner" {\n 787→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 788→\n 789→ name = "production-assignee-deletion-reassign-account-owner"\n 790→ owner = "team-proactive-support"\n 791→\n 792→ visibility_timeout_seconds = 3600\n 793→ dlq_message_retention_seconds = 1209600\n 794→}\n 795→\n 796→module "sqs_production_assignee_deletion_reassign_chats" {\n 797→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 798→\n 799→ name = "production-assignee-deletion-reassign-chats"\n 800→ owner = "team-proactive-support"\n 801→\n 802→ visibility_timeout_seconds = 3600\n 803→ dlq_message_retention_seconds = 1209600\n 804→}\n 805→\n 806→module "sqs_production_assignee_deletion_reassign_posts" {\n 807→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 808→\n 809→ name = "production-assignee-deletion-reassign-posts"\n 810→ owner = "team-proactive-support"\n 811→\n 812→ visibility_timeout_seconds = 3600\n 813→ dlq_message_retention_seconds = 1209600\n 814→}\n 815→\n 816→module "sqs_production_assignee_deletion_reassign_messages" {\n 817→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 818→\n 819→ name = "production-assignee-deletion-reassign-messages"\n 820→ owner = "team-proactive-support"\n 821→\n 822→ visibility_timeout_seconds = 3600\n 823→ dlq_message_retention_seconds = 1209600\n 824→}\n 825→\n 826→\n 827→module "sqs_production_message_data_export_fanout_inbox" {\n 828→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 829→\n 830→ name = "production-message-data-export-fanout-inbox"\n 831→ owner = "team-infra-platform"\n 832→\n 833→ visibility_timeout_seconds = 300\n 834→ dlq_receive_count = 3\n 835→\n 836→ enable_alarms = true\n 837→ datadog_alarms = true\n 838→ availability_tier = 2\n 839→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 840→ dlq_warn_threshold = 10\n 841→ dlq_page_threshold = 100\n 842→ treat_missing_data_action = "notBreaching"\n 843→}\n 844→\n 845→module "sqs_production_message_data_export_fanout_reporting_dataset" {\n 846→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 847→\n 848→ name = "production-message-data-export-fanout-reporting-dataset"\n 849→ owner = "team-infra-platform"\n 850→\n 851→ visibility_timeout_seconds = 300\n 852→ dlq_receive_count = 3\n 853→\n 854→ enable_alarms = true\n 855→ datadog_alarms = true\n 856→ availability_tier = 2\n 857→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 858→ dlq_warn_threshold = 10\n 859→ dlq_page_threshold = 100\n 860→ treat_missing_data_action = "notBreaching"\n 861→}\n 862→\n 863→module "sqs_production_message_data_export_fanout_reporting" {\n 864→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 865→\n 866→ name = "production-message-data-export-fanout-reporting"\n 867→ owner = "team-infra-platform"\n 868→\n 869→ visibility_timeout_seconds = 300\n 870→ dlq_receive_count = 3\n 871→\n 872→ enable_alarms = true\n 873→ datadog_alarms = true\n 874→ availability_tier = 2\n 875→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 876→ dlq_warn_threshold = 10\n 877→ dlq_page_threshold = 100\n 878→ treat_missing_data_action = "notBreaching"\n 879→}\n 880→\n 881→module "sqs_production_message_data_export_fanout_engage" {\n 882→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 883→\n 884→ name = "production-message-data-export-fanout-engage"\n 885→ owner = "team-infra-platform"\n 886→\n 887→ visibility_timeout_seconds = 300\n 888→ dlq_receive_count = 3\n 889→\n 890→ enable_alarms = true\n 891→ datadog_alarms = true\n 892→ availability_tier = 2\n 893→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 894→ dlq_warn_threshold = 10\n 895→ dlq_page_threshold = 100\n 896→ treat_missing_data_action = "notBreaching"\n 897→}\n 898→\n 899→module "sqs_production_message_data_export_fanout_tickets" {\n 900→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 901→\n 902→ name = "production-message-data-export-fanout-tickets"\n 903→ owner = "team-infra-platform"\n 904→\n 905→ visibility_timeout_seconds = 300\n 906→ dlq_receive_count = 3\n 907→\n 908→ enable_alarms = true\n 909→ datadog_alarms = true\n 910→ availability_tier = 2\n 911→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 912→ dlq_warn_threshold = 10\n 913→ dlq_page_threshold = 100\n 914→ treat_missing_data_action = "notBreaching"\n 915→}\n 916→\n 917→module "sqs_production_message_data_export_aggregation_inbox" {\n 918→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 919→\n 920→ name = "production-message-data-export-aggregation-inbox"\n 921→ owner = "team-infra-platform"\n 922→\n 923→ visibility_timeout_seconds = 300\n 924→ dlq_receive_count = 3\n 925→\n 926→ enable_alarms = true\n 927→ datadog_alarms = true\n 928→ availability_tier = 2\n 929→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 930→ dlq_warn_threshold = 10\n 931→ dlq_page_threshold = 100\n 932→ treat_missing_data_action = "notBreaching"\n 933→}\n 934→\n 935→module "sqs_production_message_data_export_aggregation_reporting_dataset" {\n 936→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 937→\n 938→ name = "production-message-data-export-aggregation-reporting-dataset"\n 939→ owner = "team-infra-platform"\n 940→\n 941→ visibility_timeout_seconds = 300\n 942→ dlq_receive_count = 3\n 943→\n 944→ enable_alarms = true\n 945→ datadog_alarms = true\n 946→ availability_tier = 2\n 947→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 948→ dlq_warn_threshold = 10\n 949→ dlq_page_threshold = 100\n 950→ treat_missing_data_action = "notBreaching"\n 951→}\n 952→\n 953→module "sqs_production_message_data_export_aggregation_engage" {\n 954→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 955→\n 956→ name = "production-message-data-export-aggregation-engage"\n 957→ owner = "team-infra-platform"\n 958→\n 959→ visibility_timeout_seconds = 300\n 960→ dlq_receive_count = 3\n 961→\n 962→ enable_alarms = true\n 963→ datadog_alarms = true\n 964→ availability_tier = 2\n 965→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 966→ dlq_warn_threshold = 10\n 967→ dlq_page_threshold = 100\n 968→ treat_missing_data_action = "notBreaching"\n 969→}\n 970→\n 971→module "sqs_production_message_data_export_batch_base" {\n 972→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 973→\n 974→ name = "production-message-data-export-batch-base"\n 975→ owner = "team-infra-platform"\n 976→\n 977→ visibility_timeout_seconds = 300\n 978→ dlq_receive_count = 3\n 979→\n 980→ enable_alarms = true\n 981→ datadog_alarms = true\n 982→ availability_tier = 3\n 983→ runbook_location = "runbooks/proactive-support-group/message-data-export.md"\n 984→ dlq_warn_threshold = 20\n 985→ treat_missing_data_action = "notBreaching"\n 986→}\n 987→\n 988→module "sqs_production_push_notification_delivery" {\n 989→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 990→\n 991→ name = "production-push-notification-delivery"\n 992→ owner = "team-infra-platform"\n 993→\n 994→ visibility_timeout_seconds = 300\n 995→ message_retention_seconds = 86400\n 996→\n 997→ dlq_visibility_timeout_seconds = 60\n 998→ dlq_message_retention_seconds = 86400\n 999→\n 1000→ dlq_receive_count = 3\n 1001→\n 1002→ enable_alarms = true\n 1003→ datadog_alarms = true\n 1004→ availability_tier = 2\n 1005→ dlq_warn_threshold = 100\n 1006→ dlq_page_threshold = 250\n 1007→ runbook_location = "runbooks/proactive-support-group/interpush/push_notification_delivery_delayed.md"\n 1008→}\n 1009→\n 1010→module "sqs_production_conversation_bulk_actions_execution" {\n 1011→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1012→\n 1013→ name = "production-conversation-bulk-actions-execution"\n 1014→ owner = "team-infra-platform"\n 1015→\n 1016→ datadog_alarms = true\n 1017→ enable_alarms = true\n 1018→ availability_tier = 3\n 1019→ dlq_warn_threshold = 100\n 1020→ runbook_location = "runbooks/team-inbox/conversation-actions-execution.md"\n 1021→}\n 1022→\n 1023→module "sqs_production_standalone_salesforce_ticket_update" {\n 1024→ source = "s3::https://s3-eu-west-1.amazonaws.com/intercom-infrastructure-vendor/modules/sqs/v6.0.10.zip"\n 1025→\n 1026→ name = "production-standalone-salesforce-ticket-update"\n 1027→ owner = "team-infra-platform"\n 1028→\n 1029→ enable_alarms = true\n 1030→ datadog_alarms = true\n 1031→\n 1032→ dlq_warn_threshold = 50\n 1033→ dlq_receive_count = 3\n 1034→ visibility_timeout_seconds = 300\n 1035→}\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01MmT1VsMTHZ2zgRNShbSaMa","session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"eec9ec3e-fdb4-4bc1-8ef6-8b025c80b717"}
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  • 2025-09-26T03:34:24.3929470Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01XJudZALDB7LV19KC951n1k","type":"tool_result","content":" 1→###########\n 2→# General #\n 3→###########\n 4→variable "availability_tier" {\n 5→ description = "How important is the queue. Can we tolerate hiccups?"\n 6→ type = number\n 7→ default = 3\n 8→\n 9→ validation {\n 10→ condition = var.availability_tier == 1 || var.availability_tier == 2 || var.availability_tier == 3\n 11→ error_message = "The availability_tier must be one of 1, 2, or 3"\n 12→ }\n 13→}\n 14→\n 15→variable "enable_alarms" {\n 16→ description = "Should this module create alarms?"\n 17→ type = bool\n 18→ default = false\n 19→\n 20→ validation {\n 21→ condition = !var.enable_alarms || (var.enable_alarms && var.availability_tier != null)\n 22→ error_message = "When enable_alarms is true, availability_tier must be set"\n 23→ }\n 24→}\n 25→\n 26→variable "datadog_alarms" {\n 27→ description = "Enable Datadog monitor for the SQS DLQ"\n 28→ type = bool\n 29→ default = false\n 30→}\n 31→\n 32→variable "datadog_warn_integration_name" {\n 33→ description = "Datadog integration name for warning notifications (e.g., '@slack-team-alerts'). Required when datadog_alarms is true."\n 34→ type = string\n 35→ default = null\n 36→\n 37→ validation {\n 38→ condition = !var.datadog_alarms || !var.enable_alarms || var.owner == "team-infra-platform" || var.datadog_warn_integration_name != null\n 39→ error_message = "datadog_warn_integration_name is required when datadog_alarms and enable_alarms are true and owner is not 'team-infra-platform'. Please provide your team's Datadog warning notification integration."\n 40→ }\n 41→}\n 42→\n 43→variable "datadog_page_integration_name" {\n 44→ description = "Datadog integration name for paging notifications (e.g., '@webhook-incident-io-team-name'). Required when datadog_alarms is true."\n 45→ type = string\n 46→ default = null\n 47→\n 48→ validation {\n 49→ condition = !var.datadog_alarms || !var.enable_alarms || var.owner == "team-infra-platform" || var.datadog_page_integration_name != null\n 50→ error_message = "datadog_page_integration_name is required when datadog_alarms and enable_alarms are true and owner is not 'team-infra-platform'. Please provide your team's Datadog paging notification integration."\n 51→ }\n 52→}\n 53→\n 54→variable "cloudwatch_page_topic_name" {\n 55→ description = "Name of the SNS topic to use for CloudWatch paging alerts"\n 56→ default = null\n 57→\n 58→ validation {\n 59→ condition = !var.enable_alarms || var.owner == "team-infra-platform" || var.cloudwatch_page_topic_name != null\n 60→ error_message = "cloudwatch_page_topic_name is required when enable_alarms is true and owner is not 'team-infra-platform'. Please provide the SNS topic name for your team's CloudWatch paging notifications."\n 61→ }\n 62→}\n 63→\n 64→variable "cloudwatch_warn_topic_name" {\n 65→ description = "Name of the SNS topic to use for CloudWatch warning alerts"\n 66→ default = null\n 67→\n 68→ validation {\n 69→ condition = !var.enable_alarms || var.owner == "team-infra-platform" || var.cloudwatch_warn_topic_name != null\n 70→ error_message = "cloudwatch_warn_topic_name is required when enable_alarms is true and owner is not 'team-infra-platform'. Please provide the SNS topic name for your team's CloudWatch warning notifications."\n 71→ }\n 72→}\n 73→\n 74→variable "name" {\n 75→ description = "SQS queue name"\n 76→ type = string\n 77→}\n 78→\n 79→variable "tags" {\n 80→ description = "Custom tags for the SQS queue"\n 81→ type = map(string)\n 82→ default = {}\n 83→}\n 84→\n 85→variable "owner" {\n 86→ description = "Team owner of the queue"\n 87→ type = string\n 88→\n 89→ validation {\n 90→ condition = can(regex("^[a-zA-Z0-9][a-zA-Z0-9-]*[a-zA-Z0-9]$", var.owner))\n 91→ error_message = "The owner value must contain only alphanumeric characters and hyphens, and cannot begin or end with a hyphen."\n 92→ }\n 93→}\n 94→\n 95→variable "fifo_queue" {\n 96→ description = "Set to true to configure the queue as FIFO"\n 97→ type = bool\n 98→ default = false\n 99→}\n 100→\n 101→#########\n 102→# Queue #\n 103→#########\n 104→variable "visibility_timeout_seconds" {\n 105→ description = "The visibility timeout for the queue"\n 106→ type = number\n 107→ default = 60\n 108→\n 109→ validation {\n 110→ condition = var.visibility_timeout_seconds >= 60 && var.visibility_timeout_seconds <= 43200\n 111→ error_message = "Intercom requires a visibility timeout of at least 60 seconds and at most 12 hours"\n 112→ }\n 113→}\n 114→\n 115→variable "message_retention_seconds" {\n 116→ description = "The number of seconds AWS retains the message (maximum 14 days)"\n 117→ type = number\n 118→ default = 1209600\n 119→\n 120→ validation {\n 121→ condition = var.message_retention_seconds <= 1209600\n 122→ error_message = "Message retention period cannot exceed 14 days (1209600 seconds)"\n 123→ }\n 124→}\n 125→\n 126→variable "delay_seconds" {\n 127→ description = "The time in seconds that the delivery of all messages in the queue will be delayed"\n 128→ type = number\n 129→ default = 0\n 130→}\n 131→\n 132→variable "receive_wait_time_seconds" {\n 133→ description = "The time for which a ReceiveMessage call will wait for a message to arrive (long polling) before returning"\n 134→ type = number\n 135→ default = 0\n 136→}\n 137→\n 138→variable "kms_master_key_id" {\n 139→ description = "The KMS id for server side encryption"\n 140→ type = string\n 141→ default = null\n 142→}\n 143→\n 144→variable "kms_data_key_reuse_period_seconds" {\n 145→ description = "How long SQS can use the key without talking to KMS"\n 146→ type = number\n 147→ default = null\n 148→}\n 149→\n 150→variable "content_based_deduplication" {\n 151→ description = "Enables content-based deduplication for FIFO queues."\n 152→ type = bool\n 153→ default = false\n 154→}\n 155→\n 156→variable "deduplication_scope" {\n 157→ description = "Specifies whether message deduplication occurs at the message group or queue level for FIFO queues."\n 158→ type = string\n 159→ default = null\n 160→}\n 161→\n 162→variable "fifo_throughput_limit" {\n 163→ description = "Specifies whether the FIFO queue throughput quota applies to the entire queue or per message group for FIFO queues."\n 164→ type = string\n 165→ default = null\n 166→}\n 167→\n 168→variable "sqs_managed_sse_enabled" {\n 169→ description = "Enables server-side encryption."\n 170→ type = bool\n 171→ default = true\n 172→}\n 173→\n 174→variable "policy" {\n 175→ description = "(Optional) SQS Queue policy"\n 176→ type = string\n 177→ default = null\n 178→}\n 179→\n 180→#######\n 181→# DLQ #\n 182→#######\n 183→variable "dlq_receive_count" {\n 184→ description = "How many times a message needs to fail before it is put in the DLQ"\n 185→ type = number\n 186→ default = 3\n 187→}\n 188→\n 189→variable "dlq_visibility_timeout_seconds" {\n 190→ description = "The visibility timeout for the queue"\n 191→ type = number\n 192→ default = 60\n 193→\n 194→ validation {\n 195→ condition = var.dlq_visibility_timeout_seconds >= 60 && var.dlq_visibility_timeout_seconds <= 43200\n 196→ error_message = "Intercom requires a visibility timeout of at least 60 seconds and at most 12 hours"\n 197→ }\n 198→}\n 199→\n 200→variable "dlq_message_retention_seconds" {\n 201→ description = "The number of seconds AWS retains the message (maximum 14 days)"\n 202→ type = number\n 203→ default = 1209600\n 204→\n 205→ validation {\n 206→ condition = var.dlq_message_retention_seconds <= 1209600\n 207→ error_message = "DLQ message retention period cannot exceed 14 days (1209600 seconds)"\n 208→ }\n 209→}\n 210→\n 211→variable "dlq_delay_seconds" {\n 212→ description = "The time in seconds that the delivery of all messages in the queue will be delayed"\n 213→ type = number\n 214→ default = 0\n 215→}\n 216→\n 217→variable "dlq_receive_wait_time_seconds" {\n 218→ description = "The time for which a ReceiveMessage call will wait for a message to arrive (long polling) before returning"\n 219→ type = number\n 220→ default = 0\n 221→}\n 222→\n 223→\n 224→###################\n 225→# Alarm Variables #\n 226→###################\n 227→variable "runbook_location" {\n 228→ description = "Where the runbook is stored"\n 229→ default = null\n 230→\n 231→ validation {\n 232→ condition = (var.availability_tier == 3 || var.enable_alarms == false) ? true : var.runbook_location != null\n 233→ error_message = "runbook_location must be provided when availability_tier is 1 or 2 and enable_alarms is true"\n 234→ }\n 235→}\n 236→variable "treat_missing_data_action" {\n 237→ description = "To specify how to treat missing data points when evaluating an alarm."\n 238→ default = "notBreaching"\n 239→}\n 240→\n 241→variable "datadog_renotify_interval" {\n 242→ description = "The number of minutes after the last notification before a monitor re-notifies on the current status. Only applies when using Datadog alarms."\n 243→ type = number\n 244→ default = 1440\n 245→}\n 246→\n 247→# Queue Age\n 248→variable "queue_age_warn_threshold" {\n 249→ description = "Concerning age for oldest message in queue. If not set, will use tier-based defaults"\n 250→ default = null\n 251→}\n 252→\n 253→variable "queue_age_warn_time_period" {\n 254→ description = "Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults"\n 255→ default = null\n 256→}\n 257→\n 258→variable "queue_age_page_threshold" {\n 259→ description = "Concerning age for oldest message in queue. If not set, will use tier-based defaults"\n 260→ default = null\n 261→}\n 262→\n 263→variable "queue_age_page_time_period" {\n 264→ description = "Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults"\n 265→ default = null\n 266→}\n 267→\n 268→variable "enable_queue_age_alarms" {\n 269→ description = "Enable queue age alarms. For tier 1/2 this creates both warn and page alarms, for tier 3 only warn alarms"\n 270→ type = bool\n 271→ default = false\n 272→}\n 273→\n 274→# DLQ Messages\n 275→variable "dlq_warn_threshold" {\n 276→ description = "Concerning number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults"\n 277→ default = null\n 278→}\n 279→\n 280→variable "dlq_page_threshold" {\n 281→ description = "Maximum number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults"\n 282→ default = null\n 283→}\n 284→\n 285→variable "dlq_time_period" {\n 286→ description = "Time period for evaluating DLQ size (seconds). If not set, will use tier-based defaults"\n 287→ default = null\n 288→}\n 289→\n 290→# Retention\n 291→variable "retention_limit_alarm_trigger" {\n 292→ description = "How soon before retention expires should we alarm? (in seconds). Default is 432000, 5 days"\n 293→ default = 432000\n 294→}\n 295→\n 296→variable "dlq_retention_limit_alarm_trigger" {\n 297→ description = "How soon before dlq retention expires should we alarm? (in seconds). Default is 432000, 5 days"\n 298→ default = 432000\n 299→}\n 300→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01MmT1VsMTHZ2zgRNShbSaMa","session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"1cba34b4-f4b4-4719-b073-0cb2faa61ed3"}
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  • 2025-09-26T03:34:34.4575748Z (10_DLQ Bot Claude Session.txt): "content": "/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- enable_queue_age_page_alarm = local.enable_paging_alarms && var.enable_queue_age_alarms\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- ##################\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- # Tier Defaults #\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- ##################\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: tier_defaults = {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- 1 = {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- queue_age_warn_threshold = 180\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- queue_age_warn_time_period = 300\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- queue_age_page_threshold = 300\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- queue_age_page_time_period = 300\n--\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- }\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- #######################\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- # Effective Settings #\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- #######################\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: effective_queue_age_warn_threshold = coalesce(var.queue_age_warn_threshold, lookup(local.tier_defaults[var.availability_tier], "queue_age_warn_threshold"))\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: effective_queue_age_warn_time_period = coalesce(var.queue_age_warn_time_period, lookup(local.tier_defaults[var.availability_tier], "queue_age_warn_time_period"))\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: effective_queue_age_page_threshold = var.queue_age_page_threshold != null ? var.queue_age_page_threshold : lookup(local.tier_defaults[var.availability_tier], "queue_age_page_threshold")\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: effective_queue_age_page_time_period = var.queue_age_page_time_period != null ? var.queue_age_page_time_period : lookup(local.tier_defaults[var.availability_tier], "queue_age_page_time_period")\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: effective_dlq_warn_threshold = coalesce(var.dlq_warn_threshold, lookup(local.tier_defaults[var.availability_tier], "dlq_warn_threshold"))\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: effective_dlq_page_threshold = var.dlq_page_threshold != null ? var.dlq_page_threshold : lookup(local.tier_defaults[var.availability_tier], "dlq_page_threshold")\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf: effective_dlq_time_period = coalesce(var.dlq_time_period, lookup(local.tier_defaults[var.availability_tier], "dlq_time_period"))\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- ########################\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- # Observability Helpers #\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf- ########################\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf-\n--\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_datadog_warn_integration_name"> datadog\_warn\_integration\_name | Datadog integration name for warning notifications (e.g., '@slack-team-alerts'). Required when datadog\_alarms is true. | string | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_deduplication_scope"> deduplication\_scope | Specifies whether message deduplication occurs at the message group or queue level for FIFO queues. | string | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_delay_seconds"> delay\_seconds | The time in seconds that the delivery of all messages in the queue will be delayed | number | 0 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_dlq_delay_seconds"> dlq\_delay\_seconds | The time in seconds that the delivery of all messages in the queue will be delayed | number | 0 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_dlq_message_retention_seconds"> dlq\_message\_retention\_seconds | The number of seconds AWS retains the message (maximum 14 days) | number | 1209600 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md:| <a name="input_dlq_page_threshold"> dlq\_page\_threshold | Maximum number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_dlq_receive_count"> dlq\_receive\_count | How many times a message needs to fail before it is put in the DLQ | number | 3 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_dlq_receive_wait_time_seconds"> dlq\_receive\_wait\_time\_seconds | The time for which a ReceiveMessage call will wait for a message to arrive (long polling) before returning | number | 0 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_dlq_retention_limit_alarm_trigger"> dlq\_retention\_limit\_alarm\_trigger | How soon before dlq retention expires should we alarm? (in seconds). Default is 432000, 5 days | number | 432000 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md:| <a name="input_dlq_time_period"> dlq\_time\_period | Time period for evaluating DLQ size (seconds). If not set, will use tier-based defaults | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_dlq_visibility_timeout_seconds"> dlq\_visibility\_timeout\_seconds | The visibility timeout for the queue | number | 60 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md:| <a name="input_dlq_warn_threshold"> dlq\_warn\_threshold | Concerning number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_enable_alarms"> enable\_alarms | Should this module create alarms? | bool | false | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_enable_queue_age_alarms"> enable\_queue\_age\_alarms | Enable queue age alarms. For tier 1/2 this creates both warn and page alarms, for tier 3 only warn alarms | bool | false | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_fifo_queue"> fifo\_queue | Set to true to configure the queue as FIFO | bool | false | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_fifo_throughput_limit"> fifo\_throughput\_limit | Specifies whether the FIFO queue throughput quota applies to the entire queue or per message group for FIFO queues. | string | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_kms_data_key_reuse_period_seconds"> kms\_data\_key\_reuse\_period\_seconds | How long SQS can use the key without talking to KMS | number | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_kms_master_key_id"> kms\_master\_key\_id | The KMS id for server side encryption | string | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_message_retention_seconds"> message\_retention\_seconds | The number of seconds AWS retains the message (maximum 14 days) | number | 1209600 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_policy"> policy | (Optional) SQS Queue policy | string | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md:| <a name="input_queue_age_page_threshold"> queue\_age\_page\_threshold | Concerning age for oldest message in queue. If not set, will use tier-based defaults | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md:| <a name="input_queue_age_page_time_period"> queue\_age\_page\_time\_period | Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md:| <a name="input_queue_age_warn_threshold"> queue\_age\_warn\_threshold | Concerning age for oldest message in queue. If not set, will use tier-based defaults | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md:| <a name="input_queue_age_warn_time_period"> queue\_age\_warn\_time\_period | Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_receive_wait_time_seconds"> receive\_wait\_time\_seconds | The time for which a ReceiveMessage call will wait for a message to arrive (long polling) before returning | number | 0 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_retention_limit_alarm_trigger"> retention\_limit\_alarm\_trigger | How soon before retention expires should we alarm? (in seconds). Default is 432000, 5 days | number | 432000 | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_runbook_location"> runbook\_location | Where the runbook is stored | any | null | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_sqs_managed_sse_enabled"> sqs\_managed\_sse\_enabled | Enables server-side encryption. | bool | true | no |\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/README.md-| <a name="input_tags"> tags | Custom tags for the SQS queue | map(string) | {} | no |\n--\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = 1440\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-# Queue Age\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "queue_age_warn_threshold" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf: description = "Concerning age for oldest message in queue. If not set, will use tier-based defaults"\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = null\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "queue_age_warn_time_period" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf: description = "Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults"\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = null\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "queue_age_page_threshold" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf: description = "Concerning age for oldest message in queue. If not set, will use tier-based defaults"\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = null\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "queue_age_page_time_period" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf: description = "Time period for evaluating age of oldest message (seconds). If not set, will use tier-based defaults"\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = null\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "enable_queue_age_alarms" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- description = "Enable queue age alarms. For tier 1/2 this creates both warn and page alarms, for tier 3 only warn alarms"\n--\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = false\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-# DLQ Messages\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "dlq_warn_threshold" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf: description = "Concerning number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults"\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = null\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "dlq_page_threshold" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf: description = "Maximum number of dead-letters to allow hang around a queue. If not set, will use tier-based defaults"\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = null\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "dlq_time_period" {\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf: description = "Time period for evaluating DLQ size (seconds). If not set, will use tier-based defaults"\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf- default = null\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-}\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-# Retention\n/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/variables.tf-variable "retention_limit_alarm_trigger" {"
  • 2025-09-26T03:34:34.4653991Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:34:34.4654200Z (10_DLQ Bot Claude Session.txt): ]
  • 2025-09-26T03:34:34.4654376Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:34:34.4654635Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": "toolu_01MmT1VsMTHZ2zgRNShbSaMa",
  • 2025-09-26T03:34:34.4655251Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:34:34.4655580Z (10_DLQ Bot Claude Session.txt): "uuid": "1a90f079-c92e-473e-9405-446bc18d1add"
  • 2025-09-26T03:34:34.4655850Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:34:39.4643204Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:34:39.4643958Z (10_DLQ Bot Claude Session.txt): "type": "assistant",
  • 2025-09-26T03:34:39.4644409Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T03:34:39.4645074Z (10_DLQ Bot Claude Session.txt): "id": "msg_01WmNs6nKyBdPcBXPJVCiPBq",
  • 2025-09-26T03:34:39.4645562Z (10_DLQ Bot Claude Session.txt): "type": "message",
  • 2025-09-26T03:34:39.4645899Z (10_DLQ Bot Claude Session.txt): "role": "assistant",
  • 2025-09-26T03:34:39.4646154Z (10_DLQ Bot Claude Session.txt): "model": "claude-sonnet-4-20250514",
  • 2025-09-26T03:34:39.4646463Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:34:39.4646662Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:34:39.4646853Z (10_DLQ Bot Claude Session.txt): "type": "tool_use",
  • 2025-09-26T03:34:39.4647130Z (10_DLQ Bot Claude Session.txt): "id": "toolu_01SJJayTUyofDrxXqHjGU5H8",
  • 2025-09-26T03:34:39.4647427Z (10_DLQ Bot Claude Session.txt): "name": "Read",
  • 2025-09-26T03:34:39.4647648Z (10_DLQ Bot Claude Session.txt): "input": {
  • 2025-09-26T03:34:39.4648103Z (10_DLQ Bot Claude Session.txt): "file_path": "/home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/modules/sqs/locals.tf"
  • 2025-09-26T03:34:39.4648617Z (10_DLQ Bot Claude Session.txt): }
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  • 2025-09-26T03:34:39.4649172Z (10_DLQ Bot Claude Session.txt): "stop_reason": null,
  • 2025-09-26T03:34:39.4649417Z (10_DLQ Bot Claude Session.txt): "stop_sequence": null,
  • 2025-09-26T03:34:39.4649646Z (10_DLQ Bot Claude Session.txt): "usage": {
  • 2025-09-26T03:34:39.4649852Z (10_DLQ Bot Claude Session.txt): "input_tokens": 0,
  • 2025-09-26T03:34:39.4650102Z (10_DLQ Bot Claude Session.txt): "cache_creation_input_tokens": 6562,
  • 2025-09-26T03:34:39.4650393Z (10_DLQ Bot Claude Session.txt): "cache_read_input_tokens": 61375,
  • 2025-09-26T03:34:39.4650666Z (10_DLQ Bot Claude Session.txt): "cache_creation": {
  • 2025-09-26T03:34:39.4650920Z (10_DLQ Bot Claude Session.txt): "ephemeral_5m_input_tokens": 6562,
  • 2025-09-26T03:34:39.4651207Z (10_DLQ Bot Claude Session.txt): "ephemeral_1h_input_tokens": 0
  • 2025-09-26T03:34:39.4651465Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:34:39.4651656Z (10_DLQ Bot Claude Session.txt): "output_tokens": 3,
  • 2025-09-26T03:34:39.4651917Z (10_DLQ Bot Claude Session.txt): "service_tier": "standard"
  • 2025-09-26T03:34:39.4652160Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:34:39.4652337Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:34:39.4652586Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": "toolu_01MmT1VsMTHZ2zgRNShbSaMa",
  • 2025-09-26T03:34:39.4653223Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:34:39.4653555Z (10_DLQ Bot Claude Session.txt): "uuid": "981ff7be-c47e-4a8b-8c8e-9a1e69dd95bd"
  • 2025-09-26T03:34:39.4653837Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:34:39.5015715Z (10_DLQ Bot Claude Session.txt): {"type":"user","message":{"role":"user","content":[{"tool_use_id":"toolu_01SJJayTUyofDrxXqHjGU5H8","type":"tool_result","content":" 1→locals {\n 2→ ###################\n 3→ # Tags and Labels #\n 4→ ###################\n 5→ base_tags = {\n 6→ owner = var.owner\n 7→ team = var.owner\n 8→ resource-name = var.name\n 9→ stage = lookup(var.tags, "stage", "production")\n 10→ service = lookup(var.tags, "service", "not-applicable")\n 11→ terraform = "true"\n 12→ terraform_definition_location = local.terraform_definition_location\n 13→ }\n 14→\n 15→ dlq_tags = {\n 16→ dlq = "true"\n 17→ }\n 18→\n 19→ ###########\n 20→ # Region #\n 21→ ###########\n 22→ region_map = {\n 23→ "us-east-1" = "usa"\n 24→ "eu-west-1" = "europe"\n 25→ "ap-southeast-2" = "australia"\n 26→ }\n 27→\n 28→ region_name = lookup(local.region_map, data.aws_region.current.name, "usa")\n 29→\n 30→ sns_base_arn = "arn:aws:sns:${data.aws_region.current.name}:${data.aws_caller_identity.current.account_id}"\n 31→\n 32→ # Effective values - use hardcoded defaults for team-infra-platform\n 33→ effective_cloudwatch_warn_topic_name = var.owner == "team-infra-platform" ? "Team-Infra-Platform-Slack" : var.cloudwatch_warn_topic_name\n 34→ effective_cloudwatch_page_topic_name = var.owner == "team-infra-platform" ? "Team-Infra-Platform-Page" : var.cloudwatch_page_topic_name\n 35→ effective_datadog_warn_integration_name = var.owner == "team-infra-platform" ? "@slack-ops-pagerduty" : var.datadog_warn_integration_name\n 36→ effective_datadog_page_integration_name = var.owner == "team-infra-platform" ? "@webhook-incident-io-team-infra-strike" : var.datadog_page_integration_name\n 37→\n 38→ warn_arn = ["${local.sns_base_arn}:${local.effective_cloudwatch_warn_topic_name}"]\n 39→ page_arn = ["${local.sns_base_arn}:${local.effective_cloudwatch_page_topic_name}"]\n 40→\n 41→\n 42→ #####################\n 43→ # Alarm Enablement #\n 44→ #####################\n 45→ terraform_definition_location = path.cwd\n 46→ enable_paging_alarms = (var.availability_tier == 1 || var.availability_tier == 2) && var.enable_alarms == true\n 47→ enable_warn_alarms = (var.availability_tier == 1 || var.availability_tier == 2 || var.availability_tier == 3) && var.enable_alarms == true\n 48→ enable_queue_age_warn_alarm = local.enable_warn_alarms && var.enable_queue_age_alarms\n 49→ enable_queue_age_page_alarm = local.enable_paging_alarms && var.enable_queue_age_alarms\n 50→\n 51→ ##################\n 52→ # Tier Defaults #\n 53→ ##################\n 54→ tier_defaults = {\n 55→ 1 = {\n 56→ queue_age_warn_threshold = 180\n 57→ queue_age_warn_time_period = 300\n 58→ queue_age_page_threshold = 300\n 59→ queue_age_page_time_period = 300\n 60→ dlq_warn_threshold = 1\n 61→ dlq_page_threshold = 10\n 62→ dlq_time_period = 300\n 63→ }\n 64→ 2 = {\n 65→ queue_age_warn_threshold = 300\n 66→ queue_age_warn_time_period = 300\n 67→ queue_age_page_threshold = 600\n 68→ queue_age_page_time_period = 300\n 69→ dlq_warn_threshold = 100\n 70→ dlq_page_threshold = 1000\n 71→ dlq_time_period = 300\n 72→ }\n 73→ 3 = {\n 74→ queue_age_warn_threshold = 300\n 75→ queue_age_warn_time_period = 300\n 76→ queue_age_page_threshold = null\n 77→ queue_age_page_time_period = null\n 78→ dlq_warn_threshold = 100\n 79→ dlq_page_threshold = null\n 80→ dlq_time_period = 300\n 81→ }\n 82→ }\n 83→\n 84→ #######################\n 85→ # Effective Settings #\n 86→ #######################\n 87→ effective_queue_age_warn_threshold = coalesce(var.queue_age_warn_threshold, lookup(local.tier_defaults[var.availability_tier], "queue_age_warn_threshold"))\n 88→ effective_queue_age_warn_time_period = coalesce(var.queue_age_warn_time_period, lookup(local.tier_defaults[var.availability_tier], "queue_age_warn_time_period"))\n 89→ effective_queue_age_page_threshold = var.queue_age_page_threshold != null ? var.queue_age_page_threshold : lookup(local.tier_defaults[var.availability_tier], "queue_age_page_threshold")\n 90→ effective_queue_age_page_time_period = var.queue_age_page_time_period != null ? var.queue_age_page_time_period : lookup(local.tier_defaults[var.availability_tier], "queue_age_page_time_period")\n 91→ effective_dlq_warn_threshold = coalesce(var.dlq_warn_threshold, lookup(local.tier_defaults[var.availability_tier], "dlq_warn_threshold"))\n 92→ effective_dlq_page_threshold = var.dlq_page_threshold != null ? var.dlq_page_threshold : lookup(local.tier_defaults[var.availability_tier], "dlq_page_threshold")\n 93→ effective_dlq_time_period = coalesce(var.dlq_time_period, lookup(local.tier_defaults[var.availability_tier], "dlq_time_period"))\n 94→\n 95→ ########################\n 96→ # Observability Helpers #\n 97→ ########################\n 98→\n 99→ dlq_honeycomb_link = "https://ui.honeycomb.io/intercomops/datasets/intercom-production/?query=${urlencode(jsonencode({\n 100→ "calculations" : [{ "op" : "COUNT" }],\n 101→ "filters" : [\n 102→ { "column" : "is_dlq_error", "op" : "=", "value" : true },\n 103→ { "column" : "sqs_queue_name", "op" : "=", "value" : var.name }\n 104→ ],\n 105→ "breakdowns" : ["error.type", "error.msg"]\n 106→ }))}"\n 107→ # Kibana dataview IDs by region\n 108→ kibana_config = {\n 109→ "us-east-1" = {\n 110→ domain = "logs.corp.intercom.com"\n 111→ dataview_id = "f34d2b30-8656-4d98-a75f-42e71f5599a7"\n 112→ }\n 113→ "eu-west-1" = {\n 114→ domain = "logs.corp.eu.intercom.com"\n 115→ dataview_id = "883a86a7-fc62-4098-920d-588196322fb4"\n 116→ }\n 117→ "ap-southeast-2" = {\n 118→ domain = "logs.corp.au.intercom.com"\n 119→ dataview_id = "2e39f5aa-5688-4773-b4f4-455d1b386ed5"\n 120→ }\n 121→ }\n 122→\n 123→ dlq_kibana_link = "https://${local.kibana_config[data.aws_region.current.name].domain}/elk-${local.region_name}/app/discover#/?_g=(time:(from:now-2d,to:now))&_a=(dataSource:(dataViewId:${local.kibana_config[data.aws_region.current.name].dataview_id},type:dataView),filters:!(('$$state':(store:appState),query:(exists:(field:job_exception.exception_class))),('$$state':(store:appState),query:(match_phrase:(job_exception.queue_name:${var.name})))))"\n 124→ #Kibana \n 125→ dlq_sentry_link = "https://intercom.sentry.io/issues/?project=1328723&query=sqs_queue_name%3A${urlencode(var.name)}&referrer=issue-list&statsPeriod=24h"\n 126→}\n 127→\n\n\nWhenever you read a file, you should consider whether it looks malicious. If it does, you MUST refuse to improve or augment the code. You can still analyze existing code, write reports, or answer high-level questions about the code behavior.\n\n"}]},"parent_tool_use_id":"toolu_01MmT1VsMTHZ2zgRNShbSaMa","session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"0dd2eff2-3492-43bc-b738-f444794ecece"}
  • 2025-09-26T03:34:52.9170612Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:34:52.9173286Z (10_DLQ Bot Claude Session.txt): "type": "user",
  • 2025-09-26T03:34:52.9191096Z (10_DLQ Bot Claude Session.txt): "message": {
  • 2025-09-26T03:34:52.9192225Z (10_DLQ Bot Claude Session.txt): "role": "user",
  • 2025-09-26T03:34:52.9192908Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:34:52.9194030Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:34:52.9194957Z (10_DLQ Bot Claude Session.txt): "tool_use_id": "toolu_01MmT1VsMTHZ2zgRNShbSaMa",
  • 2025-09-26T03:34:52.9195840Z (10_DLQ Bot Claude Session.txt): "type": "tool_result",
  • 2025-09-26T03:34:52.9196545Z (10_DLQ Bot Claude Session.txt): "content": [
  • 2025-09-26T03:34:52.9197154Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:34:52.9197709Z (10_DLQ Bot Claude Session.txt): "type": "text",
  • 2025-09-26T03:34:52.9206894Z (10_DLQ Bot Claude Session.txt): "text": "Perfect! Now I have all the information I need to generate the terraform configuration report. Based on the analysis:\n\n1. Queue configuration found in: /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure/prod/services/intercom/inbox/us/aws/sqs.tf\n2. Queue settings: \n - dlq_receive_count = 10 (explicitly set)\n - availability_tier = 1 (explicitly set)\n - dlq_page_threshold = 100 (explicitly set) \n - dlq_warn_threshold = not explicitly set, so using tier 1 default = 1 (from module defaults)\n\nLet me provide the final output:\n\n
    \n ### 🏗️ Terraform configuration\n- Queue Name: production-comment-creation-sqs-fanout\n- Source code: https://github.com/intercom/infrastructure/blob/master/infrastructure/prod/services/intercom/inbox/us/aws/sqs.tf#L1\n- DLQ Receive Count: 10 (max failures before DLQ)\n- Availability Tier: 1 (workload importance: 1=critical, 2=important, 3=standard)\n- DLQ Warn Threshold: 1 messages\n- DLQ Page Threshold: 100 messages\n
    "
  • 2025-09-26T03:34:52.9214446Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:34:52.9215135Z (10_DLQ Bot Claude Session.txt): ]
  • 2025-09-26T03:34:52.9215621Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:34:52.9216115Z (10_DLQ Bot Claude Session.txt): ]
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  • 2025-09-26T03:34:52.9217374Z (10_DLQ Bot Claude Session.txt): "parent_tool_use_id": null,
  • 2025-09-26T03:34:52.9218087Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:34:52.9218850Z (10_DLQ Bot Claude Session.txt): "uuid": "05c2244f-2352-4599-a784-24378171773b"
  • 2025-09-26T03:34:52.9226977Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:35:01.2669211Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T03:35:16.0164191Z (10_DLQ Bot Claude Session.txt): {"type":"assistant","message":{"id":"msg_01WH8DdiqygGfNDoMW7dKGrK","type":"message","role":"assistant","model":"claude-sonnet-4-20250514","content":[{"type":"tool_use","id":"toolu_01L2Qr54jv16nNzg9zXZNsQG","name":"Task","input":{"description":"Solution architecture analysis","subagent_type":"dlq-solution-architect","prompt":"Perform complete technical synthesis and provide solution recommendations for the DLQ investigation.\n\n## Investigation Results Summary:\n\n### Telemetry Analysis\n- App Stage: intercom-production-comment-creation-fanout-workers\n- Upstream source: intercom-production-web-graviton\n- DLQ Errors identified: ActiveRecord::RecordNotFound with 10+ error occurrences (all at receive count 10)\n- Honeycomb Query: https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/AidB3oT272X\n- Detailed Trace: https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\n- Error Timeline: Rate limits prevented full timeline analysis\n\n### Code Investigation\n- Worker Class: Sqs::CommentCreationSqsFanoutWorker\n- File Path: app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- Queue: production-comment-creation-sqs-fanout\n- Responsible Team: team-inbox\n- Critical Error Points: \n - Comment not found raises ActiveRecord::RecordNotFound unless it's a redrive operation\n - Conversation not found when comment.maybe_deleted_conversation returns nil\n- Exception Handling: Only swallows RecordNotFound if message contains "Conversation is set as deleted"\n- Risk Indicators: Database replication delays, complex lifecycle hook chain with 40+ downstream services\n\n### Infrastructure Configuration\n- Queue Name: production-comment-creation-sqs-fanout\n- DLQ Receive Count: 10 (max failures before DLQ)\n- Availability Tier: 1 (critical workload importance)\n- DLQ Warn Threshold: 1 messages\n- DLQ Page Threshold: 100 messages\n\nPlease provide:\n1. Root cause analysis of the ActiveRecord::RecordNotFound errors\n2. Confidence assessment of your analysis\n3. Specific fix recommendations with code changes\n4. Implementation steps and timeline"}}],"stop_reason":null,"stop_sequence":null,"usage":{"input_tokens":2,"cache_creation_input_tokens":304,"cache_read_input_tokens":57899,"cache_creation":{"ephemeral_5m_input_tokens":304,"ephemeral_1h_input_tokens":0},"output_tokens":40,"service_tier":"standard"}},"parent_tool_use_id":null,"session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"06cd21ed-564e-4f3c-91d6-dafa3ea41646"}
  • 2025-09-26T03:35:41.9235482Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T03:35:41.9245081Z (10_DLQ Bot Claude Session.txt): {
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  • 2025-09-26T03:35:41.9268488Z (10_DLQ Bot Claude Session.txt): "text": "\nLet me analyze the investigation results to determine if this matches any of our established fix patterns, specifically the busy_errors pattern.\n\n## Error Analysis\nThe error is ActiveRecord::RecordNotFound occurring in the Sqs::CommentCreationSqsFanoutWorker. Let me examine what this means:\n\n1. Error Type: ActiveRecord::RecordNotFound - this is a Rails/database error\n2. Context: Comment creation fanout worker trying to find a comment or conversation\n3. Frequency: 10+ occurrences, all at receive count 10 (maximum retries before DLQ)\n4. Infrastructure: Database replication delays mentioned as risk indicator\n\n## Evaluating Against Fix Patterns\n\n### Busy Errors Pattern Assessment:\nCriteria for busy_errors:\n- ✅ Appropriate: "Errors from external systems that indicate a temporary problem"\n- ❌ Inappropriate: "Errors internal to the business logic of the codebase"\n\nAnalysis:\n- ActiveRecord::RecordNotFound could potentially be caused by database replication delays (external system temporary problem)\n- However, it could also be caused by the comment/conversation actually not existing due to business logic issues\n- The code investigation shows specific exception handling that only allows RecordNotFound for deleted conversations\n- This suggests the business logic expects these records to exist, making this potentially a replication lag issue\n\nEvidence Quality:\n- The investigation mentions "Database replication delays" as a risk indicator\n- All errors are hitting max retry count (10), suggesting immediate retries are failing\n- The worker is designed to handle fanout operations, which could be sensitive to replication delays\n\nConfidence Assessment:\nThis is a borderline case. While database replication delays could cause transient RecordNotFound errors, I need to be conservative. The evidence suggests this COULD be a replication delay issue, but it's not definitively clear that this is a transient external system problem vs. a business logic issue where records genuinely don't exist.\n\nGiven my constraints to only suggest fixes with HIGH confidence and avoid false positives, I should suggest NO FIX because:\n\n1. The evidence is not conclusive that this is a transient external system problem\n2. RecordNotFound could legitimately mean the records don't exist due to business logic issues\n3. The code already has some specific handling for deleted conversations\n4. Adding busy_errors for RecordNotFound could mask legitimate data integrity issues\n\nThis requires human analysis to determine if these are genuine missing records vs. replication lag.\n\n\n### 🤷 No Fix Suggested\n\nAnalysis: ActiveRecord::RecordNotFound errors in comment fanout worker, potentially replication-related but unclear\n\nReason: Insufficient evidence to distinguish between legitimate missing records vs. transient database replication delays - requires human analysis to avoid masking data integrity issues"
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  • 2025-09-26T03:36:55.5402307Z (10_DLQ Bot Claude Session.txt): {"type":"assistant","message":{"id":"msg_01VpdKwmnb9JFrKsVVDjG1Xt","type":"message","role":"assistant","model":"claude-sonnet-4-20250514","content":[{"type":"text","text":"\nFollowing the protocol, I need to generate the final output using the success_template_output since the investigation completed successfully (all phases completed). The solution architect determined no fix should be suggested, but that's still a successful investigation completion.\n\nI need to extract the alarm context fields and use the template:\n\n- base-queue-name-from-alarm-context: production-comment-creation-sqs-fanout\n- investigation-start-from-alarm-context: Sep 2 2025, 02:50:31 UTC\n- investigation-end-from-alarm-context: Sep 2 2025, 06:50:31 UTC\n- messages-in-dlq-from-alarm-context: 12.0\n\nFor app_stage, I need to extract it from the telemetry results: intercom-production-comment-creation-fanout-workers\n\nAnd I need to include the complete results from each specialist.\n\n\n## 🔍 DLQ Investigation Results\n\nQueue: production-comment-creation-sqs-fanout \nMuster URL: https://muster.intercom.io/clusters/intercom-production-comment-creation-fanout-workers\nInvestigation Window: Sep 2 2025, 02:50:31 UTC to Sep 2 2025, 06:50:31 UTC \nMessages in DLQ: 12.0\n\n### 🤷 No Fix Suggested\n\nAnalysis: ActiveRecord::RecordNotFound errors in comment fanout worker, potentially replication-related but unclear\n\nReason: Insufficient evidence to distinguish between legitimate missing records vs. transient database replication delays - requires human analysis to avoid masking data integrity issues\n\n## 🐝 Honeycomb Investigation \n- App Stage: intercom-production-comment-creation-fanout-workers\n- Upstream source: intercom-production-web-graviton\n- DLQ Errors identified \n - ActiveRecord::RecordNotFound with 10+ error occurrences (all at receive count 10)\n - https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/AidB3oT272X\n- Detailed Trace: https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\n- Error Timeline for example message: Rate limits prevented full timeline analysis\n- Stack Trace\n - Worker Class: Unable to extract due to rate limits\n - Error location: Unable to extract due to rate limits \n - Query link: Rate limits prevented stack trace extraction\n\nBased on my investigation, I have located and analyzed the failing worker code. Let me provide my findings:\n\n
    \n### ⚙️ Worker Options\n\n- Worker Class: Sqs::CommentCreationSqsFanoutWorker\n- File Path: app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- GitHub Link: https://github.com/intercom/intercom/blob/master/app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- Queue: production-comment-creation-sqs-fanout\n- Busy Errors: Not configured\n- Include Common Busy Errors: true\n- Delayed Retry Ranges: { 1 => 1.minute..3.minutes }\n- Responsible Team: team-inbox\n
    \n\n
    \n### 🔀 Execution flow and error handling\n\nThe worker processes comment creation fanout with the following flow:\n\n1. Entry Point: Messages arrive from intercom-production-web-graviton containing comment metadata (comment_id, app_id, user_id, change_set, etc.)\n\n2. Data Retrieval: Worker fetches three key records:\n - App via App.find(app_id)\n - Comment via ConversationPartRetriever.find_maybe_deleted_by_id(comment_id) with pinned writing connection\n - Conversation via comment.maybe_deleted_conversation\n\n3. Critical Error Points:\n - Comment Not Found: Lines 178-186 show specific handling for missing comments - raises ActiveRecord::RecordNotFound unless it's a redrive operation\n - Conversation Not Found: Lines 197-208 show conversation lookup fails and raises ActiveRecord::RecordNotFound when comment.maybe_deleted_conversation returns nil\n\n4. Exception Handling:\n - Line 150-156: Catches ActiveRecord::RecordNotFound but only swallows it if the error message contains "Conversation is set as deleted"\n - All other RecordNotFound errors are re-raised and will reach the DLQ after max retries\n\n5. External Service Interactions:\n - Database connections through AbstractShardedDatabase.pinned_to(role: :writing)\n - UserService::Users.find_user_without_exception for user lookup\n - Executes extensive lifecycle hook chain via LifecycleHooks::Executor with 40+ downstream services including notifications, reporting, workflows, integrations, and AI services\n\n6. Risk Indicators: \n - Comments note database replication delays requiring artificial delay (lines 12-20)\n - Comment warns about 5-minute timeout errors requiring parallel execution preference (lines 28-30)\n - Complex lifecycle hook chain creates many potential failure points in downstream services\n
    \n\n
    \n ### 🏗️ Terraform configuration\n- Queue Name: production-comment-creation-sqs-fanout\n- Source code: https://github.com/intercom/infrastructure/blob/master/infrastructure/prod/services/intercom/inbox/us/aws/sqs.tf#L1\n- DLQ Receive Count: 10 (max failures before DLQ)\n- Availability Tier: 1 (workload importance: 1=critical, 2=important, 3=standard)\n- DLQ Warn Threshold: 1 messages\n- DLQ Page Threshold: 100 messages\n
    "}],"stop_reason":null,"stop_sequence":null,"usage":{"input_tokens":2,"cache_creation_input_tokens":302,"cache_read_input_tokens":59936,"cache_creation":{"ephemeral_5m_input_tokens":302,"ephemeral_1h_input_tokens":0},"output_tokens":2,"service_tier":"standard"}},"parent_tool_use_id":null,"session_id":"dad750e6-c649-4556-8bea-410e7f417c56","uuid":"a4006fc0-956c-4935-a3d3-9a0271f29435"}
  • 2025-09-26T03:36:55.5661811Z (10_DLQ Bot Claude Session.txt): {
  • 2025-09-26T03:36:55.5664067Z (10_DLQ Bot Claude Session.txt): "type": "result",
  • 2025-09-26T03:36:55.5664515Z (10_DLQ Bot Claude Session.txt): "subtype": "success",
  • 2025-09-26T03:36:55.5665144Z (10_DLQ Bot Claude Session.txt): "is_error": false,
  • 2025-09-26T03:36:55.5665552Z (10_DLQ Bot Claude Session.txt): "duration_ms": 619814,
  • 2025-09-26T03:36:55.5665963Z (10_DLQ Bot Claude Session.txt): "duration_api_ms": 551146,
  • 2025-09-26T03:36:55.5666384Z (10_DLQ Bot Claude Session.txt): "num_turns": 56,
  • 2025-09-26T03:36:55.5772539Z (10_DLQ Bot Claude Session.txt): "result": "\nFollowing the protocol, I need to generate the final output using the success_template_output since the investigation completed successfully (all phases completed). The solution architect determined no fix should be suggested, but that's still a successful investigation completion.\n\nI need to extract the alarm context fields and use the template:\n\n- base-queue-name-from-alarm-context: production-comment-creation-sqs-fanout\n- investigation-start-from-alarm-context: Sep 2 2025, 02:50:31 UTC\n- investigation-end-from-alarm-context: Sep 2 2025, 06:50:31 UTC\n- messages-in-dlq-from-alarm-context: 12.0\n\nFor app_stage, I need to extract it from the telemetry results: intercom-production-comment-creation-fanout-workers\n\nAnd I need to include the complete results from each specialist.\n\n\n## 🔍 DLQ Investigation Results\n\nQueue: production-comment-creation-sqs-fanout \nMuster URL: https://muster.intercom.io/clusters/intercom-production-comment-creation-fanout-workers\n**Investigation Window**: Sep 2 2025, 02:50:31 UTC to Sep 2 2025, 06:50:31 UTC \nMessages in DLQ: 12.0\n\n### 🤷 No Fix Suggested\n\nAnalysis: ActiveRecord::RecordNotFound errors in comment fanout worker, potentially replication-related but unclear\n\nReason: Insufficient evidence to distinguish between legitimate missing records vs. transient database replication delays - requires human analysis to avoid masking data integrity issues\n\n## 🐝 Honeycomb Investigation \n- App Stage: intercom-production-comment-creation-fanout-workers\n- Upstream source: intercom-production-web-graviton\n- DLQ Errors identified \n - ActiveRecord::RecordNotFound with 10+ error occurrences (all at receive count 10)\n - https://ui.honeycomb.io/intercomops/datasets/intercom-production/result/AidB3oT272X\n- Detailed Trace: https://ui.honeycomb.io/intercomops/environments/default/datasets/intercom-production/trace?trace_id=c188b3038031cad7a89fc7d4af9da918&trace_start_ts=1756781431&trace_end_ts=1756795831\n- Error Timeline for example message: Rate limits prevented full timeline analysis\n- Stack Trace\n - Worker Class: Unable to extract due to rate limits\n - Error location: Unable to extract due to rate limits \n - Query link: Rate limits prevented stack trace extraction\n\nBased on my investigation, I have located and analyzed the failing worker code. Let me provide my findings:\n\n
    \n### ⚙️ Worker Options\n\n- Worker Class: Sqs::CommentCreationSqsFanoutWorker\n- File Path: app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- GitHub Link: https://github.com/intercom/intercom/blob/master/app/workers/sqs/comment_creation_sqs_fanout_worker.rb\n- Queue: production-comment-creation-sqs-fanout\n- Busy Errors: Not configured\n- Include Common Busy Errors: true\n- Delayed Retry Ranges: { 1 => 1.minute..3.minutes }\n- Responsible Team: team-inbox\n
    \n\n
    \n### 🔀 Execution flow and error handling\n\nThe worker processes comment creation fanout with the following flow:\n\n1. Entry Point: Messages arrive from intercom-production-web-graviton containing comment metadata (comment_id, app_id, user_id, change_set, etc.)\n\n2. Data Retrieval: Worker fetches three key records:\n - App via App.find(app_id)\n - Comment via ConversationPartRetriever.find_maybe_deleted_by_id(comment_id) with pinned writing connection\n - Conversation via comment.maybe_deleted_conversation\n\n3. Critical Error Points:\n - Comment Not Found: Lines 178-186 show specific handling for missing comments - raises ActiveRecord::RecordNotFound unless it's a redrive operation\n - Conversation Not Found: Lines 197-208 show conversation lookup fails and raises ActiveRecord::RecordNotFound when comment.maybe_deleted_conversation returns nil\n\n4. Exception Handling:\n - Line 150-156: Catches ActiveRecord::RecordNotFound but only swallows it if the error message contains "Conversation is set as deleted"\n - All other RecordNotFound errors are re-raised and will reach the DLQ after max retries\n\n5. External Service Interactions:\n - Database connections through AbstractShardedDatabase.pinned_to(role: :writing)\n - UserService::Users.find_user_without_exception for user lookup\n - Executes extensive lifecycle hook chain via LifecycleHooks::Executor with 40+ downstream services including notifications, reporting, workflows, integrations, and AI services\n\n6. Risk Indicators: \n - Comments note database replication delays requiring artificial delay (lines 12-20)\n - Comment warns about 5-minute timeout errors requiring parallel execution preference (lines 28-30)\n - Complex lifecycle hook chain creates many potential failure points in downstream services\n
    \n\n
    \n ### 🏗️ Terraform configuration\n- Queue Name: production-comment-creation-sqs-fanout\n- Source code: https://github.com/intercom/infrastructure/blob/master/infrastructure/prod/services/intercom/inbox/us/aws/sqs.tf#L1\n- DLQ Receive Count: 10 (max failures before DLQ)\n- Availability Tier: 1 (workload importance: 1=critical, 2=important, 3=standard)\n- DLQ Warn Threshold: 1 messages\n- DLQ Page Threshold: 100 messages\n
    ",
  • 2025-09-26T03:36:55.5813485Z (10_DLQ Bot Claude Session.txt): "session_id": "dad750e6-c649-4556-8bea-410e7f417c56",
  • 2025-09-26T03:36:55.5814540Z (10_DLQ Bot Claude Session.txt): "total_cost_usd": 1.5098761999999994,
  • 2025-09-26T03:36:55.5815224Z (10_DLQ Bot Claude Session.txt): "usage": {
  • 2025-09-26T03:36:55.5815573Z (10_DLQ Bot Claude Session.txt): "input_tokens": 116,
  • 2025-09-26T03:36:55.5815996Z (10_DLQ Bot Claude Session.txt): "cache_creation_input_tokens": 60238,
  • 2025-09-26T03:36:55.5816484Z (10_DLQ Bot Claude Session.txt): "cache_read_input_tokens": 1182215,
  • 2025-09-26T03:36:55.5816966Z (10_DLQ Bot Claude Session.txt): "output_tokens": 7111,
  • 2025-09-26T03:36:55.5817365Z (10_DLQ Bot Claude Session.txt): "server_tool_use": {
  • 2025-09-26T03:36:55.5817775Z (10_DLQ Bot Claude Session.txt): "web_search_requests": 0
  • 2025-09-26T03:36:55.5818174Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:36:55.5818498Z (10_DLQ Bot Claude Session.txt): "service_tier": "standard",
  • 2025-09-26T03:36:55.5818907Z (10_DLQ Bot Claude Session.txt): "cache_creation": {
  • 2025-09-26T03:36:55.5819302Z (10_DLQ Bot Claude Session.txt): "ephemeral_1h_input_tokens": 0,
  • 2025-09-26T03:36:55.5819783Z (10_DLQ Bot Claude Session.txt): "ephemeral_5m_input_tokens": 60238
  • 2025-09-26T03:36:55.5820441Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:36:55.5820734Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:36:55.5821036Z (10_DLQ Bot Claude Session.txt): "modelUsage": {
  • 2025-09-26T03:36:55.5821402Z (10_DLQ Bot Claude Session.txt): "claude-3-5-haiku-20241022": {
  • 2025-09-26T03:36:55.5821834Z (10_DLQ Bot Claude Session.txt): "inputTokens": 13755,
  • 2025-09-26T03:36:55.5822237Z (10_DLQ Bot Claude Session.txt): "outputTokens": 350,
  • 2025-09-26T03:36:55.5822648Z (10_DLQ Bot Claude Session.txt): "cacheReadInputTokens": 0,
  • 2025-09-26T03:36:55.5823110Z (10_DLQ Bot Claude Session.txt): "cacheCreationInputTokens": 0,
  • 2025-09-26T03:36:55.5823563Z (10_DLQ Bot Claude Session.txt): "webSearchRequests": 0,
  • 2025-09-26T03:36:55.5823959Z (10_DLQ Bot Claude Session.txt): "costUSD": 0.012404
  • 2025-09-26T03:36:55.5824329Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:36:55.5824662Z (10_DLQ Bot Claude Session.txt): "claude-sonnet-4-20250514": {
  • 2025-09-26T03:36:55.5825245Z (10_DLQ Bot Claude Session.txt): "inputTokens": 272,
  • 2025-09-26T03:36:55.5825630Z (10_DLQ Bot Claude Session.txt): "outputTokens": 16242,
  • 2025-09-26T03:36:55.5826050Z (10_DLQ Bot Claude Session.txt): "cacheReadInputTokens": 1914554,
  • 2025-09-26T03:36:55.5826525Z (10_DLQ Bot Claude Session.txt): "cacheCreationInputTokens": 180976,
  • 2025-09-26T03:36:55.5826997Z (10_DLQ Bot Claude Session.txt): "webSearchRequests": 0,
  • 2025-09-26T03:36:55.5827394Z (10_DLQ Bot Claude Session.txt): "costUSD": 1.4974722
  • 2025-09-26T03:36:55.5827758Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:36:55.5828040Z (10_DLQ Bot Claude Session.txt): },
  • 2025-09-26T03:36:55.5828356Z (10_DLQ Bot Claude Session.txt): "permission_denials": [],
  • 2025-09-26T03:36:55.5828787Z (10_DLQ Bot Claude Session.txt): "uuid": "25f7ab19-42a0-4ecf-8b19-16e8107532ee"
  • 2025-09-26T03:36:55.5829237Z (10_DLQ Bot Claude Session.txt): }
  • 2025-09-26T03:36:55.7737139Z (10_DLQ Bot Claude Session.txt): Log saved to /home/runner/work/_temp/claude-execution-output.json
  • 2025-09-26T03:36:55.7834571Z (10_DLQ Bot Claude Session.txt): ##[group]Run # Try to format the turns, but if it fails, dump the raw JSON
  • 2025-09-26T03:36:55.7835334Z (10_DLQ Bot Claude Session.txt): �[36;1m# Try to format the turns, but if it fails, dump the raw JSON�[0m
  • 2025-09-26T03:36:55.7836254Z (10_DLQ Bot Claude Session.txt): �[36;1mif bun run /home/runner/work/_actions/anthropics/claude-code-action/v1/src/entrypoints/format-turns.ts "/home/runner/work/_temp/claude-execution-output.json" >> $GITHUB_STEP_SUMMARY 2>/dev/null; then�[0m
  • 2025-09-26T03:36:55.7837342Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Successfully formatted Claude Code report"�[0m
  • 2025-09-26T03:36:55.7837656Z (10_DLQ Bot Claude Session.txt): �[36;1melse�[0m
  • 2025-09-26T03:36:55.7837948Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "## Claude Code Report (Raw Output)" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T03:36:55.7838331Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T03:36:55.7838772Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "Failed to format output (please report). Here's the raw JSON:" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T03:36:55.7839213Z (10_DLQ Bot Claude Session.txt): �[36;1m echo "" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T03:36:55.7839506Z (10_DLQ Bot Claude Session.txt): �[36;1m echo '```json' >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T03:36:55.7839949Z (10_DLQ Bot Claude Session.txt): �[36;1m cat "/home/runner/work/_temp/claude-execution-output.json" >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T03:36:55.7840388Z (10_DLQ Bot Claude Session.txt): �[36;1m echo '```' >> $GITHUB_STEP_SUMMARY�[0m
  • 2025-09-26T03:36:55.7840663Z (10_DLQ Bot Claude Session.txt): �[36;1mfi�[0m
  • 2025-09-26T03:36:55.7872836Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T03:36:55.7873176Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:36:55.7873503Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:36:55.7873898Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:36:55.7874952Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:36:55.7875262Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:36:55.7875490Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:36:55.8307195Z (10_DLQ Bot Claude Session.txt): Successfully formatted Claude Code report
  • 2025-09-26T03:36:55.8757195Z (10_DLQ Bot Claude Session.txt): ##[group]Run curl -L \
  • 2025-09-26T03:36:55.8757468Z (10_DLQ Bot Claude Session.txt): �[36;1mcurl -L \�[0m
  • 2025-09-26T03:36:55.8757686Z (10_DLQ Bot Claude Session.txt): �[36;1m -X DELETE \�[0m
  • 2025-09-26T03:36:55.8757965Z (10_DLQ Bot Claude Session.txt): �[36;1m -H "Accept: application/vnd.github+json" \�[0m
  • 2025-09-26T03:36:55.8758545Z (10_DLQ Bot Claude Session.txt): �[36;1m -H "Authorization: ***" \�[0m
  • 2025-09-26T03:36:55.8758863Z (10_DLQ Bot Claude Session.txt): �[36;1m -H "X-GitHub-Api-Version: 2022-11-28" \�[0m
  • 2025-09-26T03:36:55.8759253Z (10_DLQ Bot Claude Session.txt): �[36;1m ${GITHUB_API_URL:-https://api.github.com}/installation/token�[0m
  • 2025-09-26T03:36:55.8791386Z (10_DLQ Bot Claude Session.txt): shell: /usr/bin/bash --noprofile --norc -e -o pipefail {0}
  • 2025-09-26T03:36:55.8791750Z (10_DLQ Bot Claude Session.txt): env:
  • 2025-09-26T03:36:55.8792072Z (10_DLQ Bot Claude Session.txt): GH_TOKEN: ***
  • 2025-09-26T03:36:55.8792466Z (10_DLQ Bot Claude Session.txt): SENTRY_AUTH_TOKEN: ***
  • 2025-09-26T03:36:55.8793315Z (10_DLQ Bot Claude Session.txt): OPENAI_API_KEY: ***
  • 2025-09-26T03:36:55.8793590Z (10_DLQ Bot Claude Session.txt): HONEYCOMB_API_KEY: ***
  • 2025-09-26T03:36:55.8793823Z (10_DLQ Bot Claude Session.txt): ##[endgroup]
  • 2025-09-26T03:36:55.8901268Z (10_DLQ Bot Claude Session.txt): % Total % Received % Xferd Average Speed Time Time Time Current
  • 2025-09-26T03:36:55.8903904Z (10_DLQ Bot Claude Session.txt): Dload Upload Total Spent Left Speed
  • 2025-09-26T03:36:55.8905836Z (10_DLQ Bot Claude Session.txt): 2025-09-26T03:36:56.1918796Z 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
  • 2025-09-26T03:36:56.1922423Z (10_DLQ Bot Claude Session.txt): 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
  • 2025-09-26T03:36:56.1923499Z (10_DLQ Bot Claude Session.txt): 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
  • 2025-09-26T03:36:56.2195558Z (18_Post DLQ Bot Claude Session.txt): Post job cleanup.
  • 2025-09-26T03:36:56.4501280Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git version
  • 2025-09-26T03:36:56.4542702Z (19_Post Checkout Infrastructure Repository.txt): git version 2.51.0
  • 2025-09-26T03:36:56.4590096Z (19_Post Checkout Infrastructure Repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/fda53996-f726-4bc4-ad17-086bf93da884' before making global git config changes
  • 2025-09-26T03:36:56.4591918Z (19_Post Checkout Infrastructure Repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T03:36:56.4608800Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test/infrastructure
  • 2025-09-26T03:36:56.4648577Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T03:36:56.4687718Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T03:36:56.5116714Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T03:36:56.5202850Z (19_Post Checkout Infrastructure Repository.txt): http.https://github.com/.extraheader
  • 2025-09-26T03:36:56.5211109Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git config --local --unset-all http.https://github.com/.extraheader
  • 2025-09-26T03:36:56.5299406Z (19_Post Checkout Infrastructure Repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
  • 2025-09-26T03:36:56.7735014Z (20_Post Checkout repository.txt): [command]/usr/bin/git version
  • 2025-09-26T03:36:56.7803358Z (20_Post Checkout repository.txt): git version 2.51.0
  • 2025-09-26T03:36:56.7869860Z (20_Post Checkout repository.txt): Temporarily overriding HOME='/home/runner/work/_temp/3842de3c-4940-4a71-8ca5-c63e0fe13b9d' before making global git config changes
  • 2025-09-26T03:36:56.7879448Z (20_Post Checkout repository.txt): Adding repository directory to the temporary git global config as a safe directory
  • 2025-09-26T03:36:56.7885288Z (20_Post Checkout repository.txt): [command]/usr/bin/git config --global --add safe.directory /home/runner/work/intercom-bot-test/intercom-bot-test
  • 2025-09-26T03:36:56.7960254Z (20_Post Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp core.sshCommand
  • 2025-09-26T03:36:56.8023360Z (20_Post Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'core.sshCommand' && git config --local --unset-all 'core.sshCommand' || :"
  • 2025-09-26T03:36:56.8398902Z (20_Post Checkout repository.txt): [command]/usr/bin/git config --local --name-only --get-regexp http.https://github.com/.extraheader
  • 2025-09-26T03:36:56.8435877Z (20_Post Checkout repository.txt): [command]/usr/bin/git submodule foreach --recursive sh -c "git config --local --name-only --get-regexp 'http.https://github.com/.extraheader' && git config --local --unset-all 'http.https://github.com/.extraheader' || :"
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