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User Stories for an AI-Powered Educational Platform

This document outlines detailed user stories for Admins, Students, and Teachers using the platform.


1. Admin User Stories

1.1 User Management

  • Title:
    As an admin, I want to manage user accounts so that I can ensure only authorized users access the platform.
  • Acceptance Criteria:
    • Add, update, or delete user accounts for students, teachers, and other admins.
    • Assign roles (e.g., student, teacher, admin) to users with appropriate permissions.
    • View a list of active and inactive users.
    • Send notifications to users (e.g., reminders or announcements).

1.2 Content Management

  • Title:
    As an admin, I want to upload and organize educational content so that it is easily accessible for students and teachers.
  • Acceptance Criteria:
    • Upload content in various formats (videos, text, quizzes).
    • Organize content into categories (e.g., subjects, grades, topics).
    • Update or delete outdated content.
    • Tag content by language and curriculum to match regional needs.

1.3 Platform Monitoring

  • Title:
    As an admin, I want to monitor platform usage metrics so that I can identify issues and improve user experience.
  • Acceptance Criteria:
    • View reports on user activity (e.g., number of logins, lessons completed).
    • Monitor system performance (e.g., downtime, load times).
    • Export reports for analysis.

1.4 Support Management

  • Title:
    As an admin, I want to resolve user issues so that the platform operates smoothly.
  • Acceptance Criteria:
    • Access a support ticket system to view and resolve issues.
    • Escalate unresolved issues to technical teams.
    • Communicate with users directly through the platform.

2. Student User Stories

2.1 Learning Resources

  • Title:
    As a student, I want access to downloadable and interactive learning materials so that I can study effectively.
  • Acceptance Criteria:
    • Access downloadable lessons for offline use.
    • Explore content in multiple formats (videos, audio, text, quizzes).
    • Receive curriculum-aligned resources tailored to my grade level.

2.2 Personalized Learning

  • Title:
    As a student, I want personalized feedback so that I can improve in areas where I struggle.
  • Acceptance Criteria:
    • AI analyzes performance and recommends lessons or quizzes.
    • Progress dashboard shows strengths and areas for improvement.
    • Option to revisit previous lessons or quizzes to track growth.

2.3 Language Preferences

  • Title:
    As a student, I want content in my preferred language so that I can understand lessons more easily.
  • Acceptance Criteria:
    • Access lessons in local languages (e.g., Hausa) and English.
    • Switch language preferences at any time in settings.

2.4 Gamification

  • Title:
    As a student, I want to earn rewards for completing lessons so that I stay motivated.
  • Acceptance Criteria:
    • Earn badges or points for completed lessons and quizzes.
    • View my position on a leaderboard (class or school-based).
    • Redeem points for additional learning resources, perks, swags and or money.
    • Have access to external exams quizes and mock test(ssce, waec, gce, bsce, etc).

2.5 Career Guidance

  • Title:
    As a student, I want to explore career guidance resources so that I can plan for my future.
  • Acceptance Criteria:
    • Access guides on career paths based on interests.
    • View information on scholarships and academic opportunities.
    • Receive suggestions for extracurricular activities related to my goals.

3. Teacher User Stories

3.1 Content Creation

  • Title:
    As a teacher, I want to create and upload content so that my students have access to additional resources.
  • Acceptance Criteria:
    • Upload custom quizzes, lessons, or assignments.
    • Organize resources into categories (e.g., subjects, topics).
    • Edit or update uploaded content as needed.

3.2 Performance Monitoring

  • Title:
    As a teacher, I want to monitor my students’ progress so that I can provide tailored support.
  • Acceptance Criteria:
    • View individual and class-level performance reports.
    • Identify students struggling with specific topics.
    • Send personalized feedback or encouragement to students.

3.3 Communication with Students

  • Title:
    As a teacher, I want to communicate with my students so that I can answer their questions or provide guidance.
  • Acceptance Criteria:
    • Use a messaging system to chat with students directly.
    • Schedule and send announcements to all students.
    • Host live Q&A sessions through the platform.

3.4 Teacher Training

  • Title:
    As a teacher, I want to access training materials so that I can use the platform effectively.
  • Acceptance Criteria:
    • View tutorials on creating content and using analytics tools.
    • Access guides on incorporating platform resources into lesson plans.
    • Participate in webinars or peer discussions hosted on the platform.
    • Teachers wiil earn points based on their activity , engagement, and positive feedback from student
    • Teachers with higher point gain more visibility

4. Shared User Stories (Across Admins, Students, and Teachers)

4.1 User-Friendly Interface

  • Title:
    As any user, I want a simple and intuitive interface so that I can navigate the platform easily.
  • Acceptance Criteria:
    • A clean, organized dashboard for all users.
    • Easy access to frequently used features (e.g., content library, reports).
    • Responsive design that works on mobile devices.

4.2 Secure Login

  • Title:
    As any user, I want secure login options so that my data remains safe.
  • Acceptance Criteria:
    • Login via email, phone number, or social accounts.
    • Hashed password to enhance security.
    • Automatic logout after inactivity.

4.3 Multilingual Support

  • Title:
    As any user, I want the platform to support multiple languages so that I can use it comfortably.
  • Acceptance Criteria:
    • Language settings for all user interfaces and content.
    • Default language set based on location during onboarding.

4.4 Technical Support

  • Title:
    As any user, I want access to support so that I can resolve issues quickly.
  • Acceptance Criteria:
    • In-app chat or ticket system for reporting issues.
    • FAQ section and user manuals available.
    • Prompt response time for support requests.

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