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luxus/resume.json

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Last active October 13, 2023 09:57
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resume.json
{
"$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
"basics": {
"name": "Kai Löhnert",
"label": "Senior IT System Engineer | Airlock IAM | Cyber Security | Human focus | 12y  | Teamplayer | Coffee Lover",
"image": "",
"email": "[email protected]",
"phone": "775299372",
"url": "https://luxus.ai",
"summary": "Experienced customer service professional with a demonstrated history of working on Mac/iOS-based software. Skilled in windows, linux and Apple systems administration and repair as well as technical support and general troubleshooting knowledge. Strong support professional with a big customer focus.\nExpirence as L2/3 Support \nAt the moment I focus on cyber security and gain a lot of knowledge in this field the last years",
"location": {
"countryCode": "US",
"address": "Switzerland"
},
"profiles": [
{
"network": "LinkedIn",
"username": "luxus",
"url": "https://www.linkedin.com/in/luxus/"
},
{
"network": "Twitter",
"username": "luxus",
"url": "https://twitter.com/luxus"
}
]
},
"work": [
{
"name": "ClearMedia AG",
"position": "Senior Information Technology System Engineer",
"startDate": "2023-03-31",
"highlights": [],
"summary": "- Cisco Enterprise Networking Access points and switches\n- Fortinet Fortigate Firewalls\n- Project Managment\n- Jamf MDM for Apple Ecosystem\n- Virtualisation, Containerisation\n- Automation of deployment of linux VM's\n- Administration of Windows Server, Ubuntu, nixOS & Redhat\n- M365 and Azure administration \n- Telephony in Teams, 3cx, vpbx\n- in-company instructors for apprenticeship",
"url": "https://www.linkedin.com/company/clearmedia-ag/",
"location": "Zurich, Zurich, Switzerland"
},
{
"name": "Ergon Informatik AG",
"position": "Senior Information Technology System Engineer",
"startDate": "2022-09-30",
"endDate": "2022-12-31",
"highlights": [],
"summary": "✦ Switched and improved of Airlock IAM with over 70 backends, transitioning from outdated configurations to a modern REST API approach\n✦ Expertly managed and optimized software and SaaS licenses to ensure compliance and maximize cost efficiency\n✦ Led the migration of the Atlassian Stack to the cloud.\n✦ Enabled Automation for Certification Authority and\nEnduser Certificates\n✦ Modernized on-premises Postfix email systems to Exchange Online\n✦ L1 / L2 Ticketsupport for Windows, macOS, Linux, Office 365, Azure Active Directory, VMWare VCenter, One Drive, Network Infrastructure, Hardware, Firewall and Wifi\n✦ Mentoring on the use of the Korn Ferry Leadership Architect Global Competency Framework",
"url": "https://www.linkedin.com/company/ergon-informatik-ag/",
"location": "Zurich, Zurich, Switzerland"
},
{
"position": "Linux System Administrator",
"startDate": "2016-04-30",
"endDate": "2022-09-30",
"highlights": [],
"summary": "✦ Proficient in working with Ubuntu, CentOS (Redhat) and NixOS\n✦ Experienced with accessing large-scale network storage\n(2.9PB) using CEPH\n✦ Skilled in handling load-balancing using Cloudflare and VPS, and using Nginx\n✦ Orchestrated encrypted web applications using Docker technology and integrating with databases such as MySQL, MariaDB, Postgres\n✦ Managed Google Workspace user accounts\n✦ Automated backups, maintenance, and installations to\nensure smooth operation"
},
{
"name": "Apple",
"position": "Genius",
"startDate": "2018-04-30",
"endDate": "2022-05-31",
"highlights": [],
"summary": "✦ Customer Facing iOS macOS Hardware/Software support\n✦ Support for Business customers (MDM Management)\n✦ Mentorship for new technicians with broad IT Knowledge\n✦ Optimised repair and diagnostic processes\n✦ Apple Care L2/L3 support with exceptional results",
"url": "https://www.linkedin.com/company/apple/",
"location": "Glattzentrum b. Wallisellen, Kanton Zürich, Schweiz"
},
{
"name": "Apple",
"position": "Expert",
"startDate": "2009-11-30",
"endDate": "2018-03-31",
"highlights": [],
"summary": "✦ Exceeded expectations in NPS, Sales & Attach-rates KPI, Top 10 in Europe\n✦ Organisation of an iPhone launch\n✦ Led the iOS team of 8 Members (mobile phone contracts)\n✦ Floor leader & support (200+ Employees Size Store)\n✦ Lead cashier daily budget of 250k-600k Euro\n✦ Workshops for Business customers and Co-workers",
"url": "https://www.linkedin.com/company/apple/",
"location": "Frankfurt Am Main Area, Germany"
},
{
"name": "zweipol GmbH",
"position": "Webdesigner",
"startDate": "2008-12-31",
"endDate": "2008-12-31",
"highlights": [],
"summary": "Online Stores and car configurator",
"location": "Offenbach, Hesse, Germany"
}
],
"volunteer": [],
"education": [
{
"institution": "SAE Frankfurt",
"area": "",
"studyType": " basic media certificate",
"startDate": "2006-02-28",
"endDate": "2006-11-30",
"score": "",
"courses": []
}
],
"awards": [],
"certificates": [],
"publications": [],
"skills": [
{
"name": "Microsoft 365",
"level": "",
"keywords": []
},
{
"name": "Team Leadership",
"level": "",
"keywords": []
},
{
"name": "Server Administration",
"level": "",
"keywords": []
},
{
"name": "Information Security",
"level": "",
"keywords": []
},
{
"name": "iPhone",
"level": "",
"keywords": []
},
{
"name": "Adobe Creative Suite",
"level": "",
"keywords": []
},
{
"name": "Ubuntu",
"level": "",
"keywords": []
},
{
"name": "Mentoring",
"level": "",
"keywords": []
},
{
"name": "English",
"level": "",
"keywords": []
},
{
"name": "HTML",
"level": "",
"keywords": []
},
{
"name": "Coaching",
"level": "",
"keywords": []
},
{
"name": "nixos",
"level": "",
"keywords": []
},
{
"name": "JavaScript",
"level": "",
"keywords": []
},
{
"name": "iOS",
"level": "",
"keywords": []
},
{
"name": "Photoshop",
"level": "",
"keywords": []
},
{
"name": "Telephony",
"level": "",
"keywords": []
},
{
"name": "Git",
"level": "",
"keywords": []
},
{
"name": "Teamwork",
"level": "",
"keywords": []
},
{
"name": "iPad",
"level": "",
"keywords": []
},
{
"name": "Keynote",
"level": "",
"keywords": []
},
{
"name": "IT Consulting",
"level": "",
"keywords": []
},
{
"name": "Kali Linux",
"level": "",
"keywords": []
},
{
"name": "Consumer Electronics",
"level": "",
"keywords": []
},
{
"name": "Customer Satisfaction",
"level": "",
"keywords": []
},
{
"name": "Mac OS",
"level": "",
"keywords": []
},
{
"name": "Mac",
"level": "",
"keywords": []
},
{
"name": "Microsoft Office",
"level": "",
"keywords": []
},
{
"name": "iPad Support",
"level": "",
"keywords": []
},
{
"name": "Apple Software",
"level": "",
"keywords": []
},
{
"name": "Linux Server",
"level": "",
"keywords": []
},
{
"name": "German",
"level": "",
"keywords": []
},
{
"name": "Information Technology",
"level": "",
"keywords": []
},
{
"name": "Apple Certified Technician",
"level": "",
"keywords": []
},
{
"name": "Team Building",
"level": "",
"keywords": []
},
{
"name": "IT Hardware Support",
"level": "",
"keywords": []
},
{
"name": "Cybersecurity",
"level": "",
"keywords": []
},
{
"name": "Linux",
"level": "",
"keywords": []
},
{
"name": "Security",
"level": "",
"keywords": []
},
{
"name": "Hosting Services",
"level": "",
"keywords": []
},
{
"name": "iPhone Support",
"level": "",
"keywords": []
},
{
"name": "Operating Systems",
"level": "",
"keywords": []
},
{
"name": "Retail",
"level": "",
"keywords": []
},
{
"name": "IT Service Management",
"level": "",
"keywords": []
},
{
"name": "Linux System Administration",
"level": "",
"keywords": []
},
{
"name": "Microsoft Excel",
"level": "",
"keywords": []
},
{
"name": "Servers",
"level": "",
"keywords": []
},
{
"name": "Leadership",
"level": "",
"keywords": []
},
{
"name": "mdm",
"level": "",
"keywords": []
},
{
"name": "Computer Hardware",
"level": "",
"keywords": []
},
{
"name": "IT Sales",
"level": "",
"keywords": []
}
],
"languages": [
{
"fluency": "Full Professional",
"language": "English"
},
{
"fluency": "Native Speaker",
"language": "German"
},
{
"fluency": "Elementary",
"language": "Thai"
}
],
"interests": [],
"references": [],
"projects": [],
"meta": {
"version": "v1.0.0",
"canonical": "https://github.com/jsonresume/resume-schema/blob/v1.0.0/schema.json"
}
}
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