Scripts for performing monitoring & alerting on Avaya SBCE v8.0. Intended to be run as cronjob.

01-sbce-statcheck.sh

# Script for monitoring some SBCE stats.
# Note: Requires root

now=$(date +"%Y-%m-%d %T")
me=`basename "$0"`

echo -e "Starting $me at $now \n\n"

# ref: https://support.avaya.com/public/index?page=content&id=PRCS100962&actp=LIST
# This command will show all the dynamic media flows opened on PCF.
cmd1=$(showflow 310 dynamic | wc -l)

# ref: https://documentation.avaya.com/bundle/GUID-347B653D-6CCE-4A5B-B902-D7FD89E8ADCF/page/Private_enterprise_OIDS_support.html
# ipcs stats sip calls
# .iso.org.dod.internet.private.enterprises.Avaya.ipcsstatisticsinfo.ipcsstatssip.ipcsstatssipcalls
cmd2=$(snmpwalk -v3 -u initial -l authNoPriv -a SHA -A avaya123 localhost .1.3.6.1.4.1.6889.2.77.1.3.1.10 | cut -d ' ' -f 4)

# logic
if [ -z "$cmd2" ]
then
      echo -e "ipcs stats sip calls is NULL \n\n"
      cmd2='NULL'
else
      echo -e "ipcs stats sip calls is NOT NULL \n\n"
fi

echo -e "Output:"
echo -e "timestamp,media-flows,sip-calls"
echo -e "$now,$cmd1,$cmd2"

# TODO: 
# Write output section to csv for historical analysis
# Implenent notification trigger if $cmd2 > 800 

02-pagebatman.sh

# Script for SMS notification using SMS Webservice API

now=$(date +"%Y-%m-%d %T")
me=`basename "$0"`
echo -e "Starting $me at $now \n\n"

echo "                                                                                                           "
echo "██████╗  █████╗  ██████╗ ██╗███╗   ██╗ ██████╗     ██████╗  █████╗ ████████╗███╗   ███╗ █████╗ ███╗   ██╗  "
echo "██╔══██╗██╔══██╗██╔════╝ ██║████╗  ██║██╔════╝     ██╔══██╗██╔══██╗╚══██╔══╝████╗ ████║██╔══██╗████╗  ██║  "
echo "██████╔╝███████║██║  ███╗██║██╔██╗ ██║██║  ███╗    ██████╔╝███████║   ██║   ██╔████╔██║███████║██╔██╗ ██║  "
echo "██╔═══╝ ██╔══██║██║   ██║██║██║╚██╗██║██║   ██║    ██╔══██╗██╔══██║   ██║   ██║╚██╔╝██║██╔══██║██║╚██╗██║  "
echo "██║     ██║  ██║╚██████╔╝██║██║ ╚████║╚██████╔╝    ██████╔╝██║  ██║   ██║   ██║ ╚═╝ ██║██║  ██║██║ ╚████║  "
echo "╚═╝     ╚═╝  ╚═╝ ╚═════╝ ╚═╝╚═╝  ╚═══╝ ╚═════╝     ╚═════╝ ╚═╝  ╚═╝   ╚═╝   ╚═╝     ╚═╝╚═╝  ╚═╝╚═╝  ╚═══╝  "
echo "                                                                                                           "
echo "                                                                                                           "

curl -s --header "Content-Type: text/xml;charset=UTF-8" --header 'SOAPAction:"SendSms"' --data @smsrequest.xml http://COMPANYX-API-GATEWAY/SOAP/SmsService -o temp11111.txt
cat temp11111.txt | xmllint --format -
rm temp11111.txt

# TODO: 
# Accept input parameters for including in the SMS message

smsrequest.xml

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:typ="http://COMPANYX-API-GATEWAY/ZESB/Services/SmsService/Types">
  <soapenv:Header>
        <wsse:Security soapenv:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
        <wsse:UsernameToken wsu:Id="UsernameToken-4" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
                <wsse:Username>username</wsse:Username>
                <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">password</wsse:Password>
        </wsse:UsernameToken>
        </wsse:Security>
   </soapenv:Header>
   <soapenv:Body>
      <typ:SendSms>
         <typ:User>
            <typ:CustomerID>123</typ:CustomerID>
            <typ:Name>username2</typ:Name>
            <typ:Password>password2</typ:Password>
         </typ:User>

         <typ:From>GothamCity</typ:From>
         <typ:To>99887766</typ:To>
         <typ:Language>En</typ:Language>
         <typ:Text>Hello Batman your support is required. SBCE1 is in trouble!</typ:Text>

      </typ:SendSms>
   </soapenv:Body>
</soapenv:Envelope>