diff.txt

diff --git c/app/app.js w/app/app.js
index 171ab05..1dfe5f5 100644
--- c/app/app.js
+++ w/app/app.js
@@ -8,8 +8,6 @@ import { routeActions, syncHistory } from 'react-router-redux'
 const reduxRouterMiddleware = syncHistory(browserHistory)
 // const reduxRouterMiddleware = syncHistory(hashHistory)
 
-import 'babel-polyfill'
-
 /*
 *   Create the store with two middlewares :
 *   1. redux-thunk : Allow us to asynchronous things in the actions
diff --git c/app/components/SiteHeader.js w/app/components/SiteHeader.js
index 8af5b86..fd00b84 100644
--- c/app/components/SiteHeader.js
+++ w/app/components/SiteHeader.js
@@ -15,10 +15,6 @@ const SiteHeader = ({ userId }) => {
         <Link to='/tickets' activeClassName="active">Submit Ticket</Link>
         <Link to='/feedback' activeClassName="active">Feedback</Link>
       </nav>
-      <div className="concierge-header">
-        Welcome, Dave!
-        <Link to="/logout">Log out</Link>
-      </div>
     </header>
   )
 }
diff --git c/app/components/UserResult.js w/app/components/UserResult.js
index 3c0091a..9b9137d 100644
--- c/app/components/UserResult.js
+++ w/app/components/UserResult.js
@@ -13,7 +13,7 @@ const UserResult = ({
     <td>{last_name}</td>
     <td>{email}</td>
     <td>{phone_number}</td>
-    <td><button className="secondary" onClick={onClick}>View</button></td>
+    <td><button onClick={onClick}>View</button></td>
   </tr>
 )
 
diff --git c/app/containers/HomePage/actions.js w/app/containers/HomePage/actions.js
index f623375..48fde52 100644
--- c/app/containers/HomePage/actions.js
+++ w/app/containers/HomePage/actions.js
@@ -1,6 +1,10 @@
 import { FIND_USERS, FOUND_USERS } from './constants'
-import { secureFetch } from 'utils/http'
-import { ACCOUNT_ENDPOINT } from 'utils/api'
+const { secureFetch } = require('utils/http')
+import {
+  ACCOUNT_ENDPOINT,
+  // ANALYTICS_ENDPOINT,
+  // STATUS_ENDPOINT
+} from 'utils/api'
 
 export function asyncFindUsers(search) {
   if (!search) {
@@ -10,7 +14,7 @@ export function asyncFindUsers(search) {
   // TODO: Use a real search endpoint. This one only finds by email
   return (dispatch) => {
     dispatch(findUsers())
-    return secureFetch(ACCOUNT_ENDPOINT)
+    return secureFetch(ACCOUNT_ENDPOINT + `&country=US&email=${search}`)
       .then(json => dispatch(foundUsers(json.data)))
       .catch(err => dispatch(findUsersError(err)))
   }
diff --git c/app/containers/HomePage/tests/actions.test.js w/app/containers/HomePage/tests/actions.test.js
index a4da6b0..9b3dbe1 100644
--- c/app/containers/HomePage/tests/actions.test.js
+++ w/app/containers/HomePage/tests/actions.test.js
@@ -3,7 +3,11 @@ import configureMockStore from 'redux-mock-store'
 import thunk from 'redux-thunk'
 import { asyncFindUsers } from '../actions'
 import { FIND_USERS, FOUND_USERS } from '../constants'
-import { ACCOUNT_ENDPOINT } from 'utils/api'
+import {
+  ACCOUNT_ENDPOINT,
+  // ANALYTICS_ENDPOINT,
+  // STATUS_ENDPOINT
+} from 'utils/api'
 import { getHostname, getPath } from 'utils/http'
 import nock from 'nock'
 
@@ -13,7 +17,7 @@ test('should find concierge user', assert => {
   const email = '[email protected]'
 
   nock(getHostname(ACCOUNT_ENDPOINT))
-    .get(getPath(ACCOUNT_ENDPOINT))
+    .get(getPath(ACCOUNT_ENDPOINT) + `&country=US&email=${email}`)
     .reply(200, { data: { email } })
 
   const expectedActions = [
diff --git c/app/containers/UserDetail/actions.js w/app/containers/UserDetail/actions.js
index cebd51c..b39970e 100644
--- c/app/containers/UserDetail/actions.js
+++ w/app/containers/UserDetail/actions.js
@@ -1,32 +1,29 @@
 /* eslint-disable no-use-before-define */
-import {
-  CHANGE_USER,
-  CHANGED_USER,
-  LOAD_USER,
-  LOADED_USER,
-  RECEIVED_ACCOUNT,
-  RECEIVED_CENTRE,
-  RECEIVED_STATUS
-} from './constants'
+import { CHANGE_USER, CHANGED_USER, LOAD_USER, LOADED_USER } from './constants'
 import {
   ACCOUNT_ENDPOINT,
-  CENTRE_ENDPOINT,
+  ANALYTICS_ENDPOINT,
   STATUS_ENDPOINT
 } from 'utils/api'
-import { secureFetch, looseFetch } from 'utils/http'
+import { secureFetch } from 'utils/http'
 
 function fetchAccount(id, country = 'US') {
-  return secureFetch(`${ACCOUNT_ENDPOINT}`)
-  // return secureFetch(`${ACCOUNT_ENDPOINT}&person_id=${id}&country=${country}`)
+  return secureFetch(`${ACCOUNT_ENDPOINT}&person_id=${id}&country=${country}`)
 }
 
 function fetchAccountStatus(email, country = 'US') {
   return secureFetch(`${STATUS_ENDPOINT}&email=${email}&country=${country}`)
 }
 
-function fetchCentre(centre_id) {
-  const url = `${CENTRE_ENDPOINT(centre_id)}`
-  return looseFetch(url)
+function fetchAnalytics(id) {
+  return secureFetch(`${ANALYTICS_ENDPOINT}&person_id=${id}`)
+}
+
+function getCentre(centre_id) {
+  const centres = {
+    "sanfrancisco": { country: "US", name: "Westfield San Francisco"}
+  }
+  return centres[centre_id]
 }
 
 export function asyncChangeUser(user) {
@@ -42,59 +39,36 @@ export function asyncChangeUser(user) {
   }
 }
 
-function receivedAccount(personId, json) {
-  return {
-    type: RECEIVED_ACCOUNT,
-    payload: {
-      personId,
-      account: json.data
-    }
-  }
-}
-
-function receivedStatus(personId, json) {
-  return {
-    type: RECEIVED_STATUS,
-    payload: {
-      personId,
-      status: json.data
-    }
-  }
-}
-
-function receivedCentre(personId, json) {
-  return {
-    type: RECEIVED_CENTRE,
-    payload: {
-      personId,
-      centre: json.data
-    }
-  }
-}
-
-export function loadUser(personId) {
-  return async (dispatch, getState) => {
-    dispatch({ type: LOAD_USER, payload: { personId } })
-    try {
-      // Load account api
-      const accountResponse = await fetchAccount(personId)
-      dispatch(receivedAccount(personId, accountResponse))
-      // Load status api
-      const accountStatusResponse = await fetchAccountStatus(
-        accountResponse.data.email
-      )
-      dispatch(receivedStatus(personId, accountStatusResponse))
-      // Load centre api
-      // const centreResponse = await fetchCentre(
-      //   accountResponse.data.primary_centre_id
-      // )
-      // dispatch(receivedCentre(id, centreResponse))
-      // Loaded user!!
-      const user = getState().user[personId]
-      dispatch(loadedUser(user))
-    } catch (e) {
-      console.error(e)
-    }
+export function asyncLoadUser(id) {
+  return (dispatch) => {
+    dispatch(loadUser())
+    return fetchAccount(id)
+      .then(account => {
+        const centre = getCentre(account.data.primary_centre_id)
+        Object.freeze(account)
+        return {
+          ...account,
+          data: {
+            ...account.data,
+            primary_centre: centre.name,
+            primary_country: centre.country
+          }
+        }
+      })
+      .then(account => {
+        return fetchAccountStatus(account.data.email)
+          .then(json => {
+            return {
+              ...account,
+              data: {
+                ...account.data,
+                status: json.data
+              }
+            }
+          })
+      })
+      .then(json => dispatch(loadedUser(json)))
+      .catch(error => dispatch(loadUserError(error)))
   }
 }
 
@@ -110,6 +84,10 @@ function changeUserError(error) {
   return { type: CHANGE_USER, payload: error, error: true }
 }
 
+function loadUser() {
+  return { type: LOAD_USER };
+}
+
 function loadedUser(payload) {
   return { type: LOADED_USER, payload }
 }
diff --git c/app/containers/UserDetail/constants.js w/app/containers/UserDetail/constants.js
index c156b9b..27298b7 100644
--- c/app/containers/UserDetail/constants.js
+++ w/app/containers/UserDetail/constants.js
@@ -2,6 +2,3 @@ export const CHANGE_USER = 'CHANGE_USER'
 export const CHANGED_USER = 'CHANGED_USER'
 export const LOAD_USER = 'LOAD_USER'
 export const LOADED_USER = 'LOADED_USER'
-export const RECEIVED_ACCOUNT = 'RECEIVED_ACCOUNT'
-export const RECEIVED_CENTRE = 'RECEIVED_CENTRE'
-export const RECEIVED_STATUS = 'RECEIVED_STATUS'
diff --git c/app/containers/UserDetail/index.js w/app/containers/UserDetail/index.js
index 69b65d8..a468f84 100644
--- c/app/containers/UserDetail/index.js
+++ w/app/containers/UserDetail/index.js
@@ -1,4 +1,4 @@
-import { asyncChangeUser, loadUser } from './actions'
+import { asyncChangeUser, asyncLoadUser } from './actions'
 import React from 'react'
 import { connect } from 'react-redux'
 import { Link, IndexLink } from 'react-router'
@@ -52,7 +52,6 @@ class UserDetail extends React.Component {
 
   render() {
     const { isLoading } = this.props
-    // isLoading is undefined here
     return (isLoading) ? (
       <div className='user-detail-loading loading'>
         Loading...
@@ -63,12 +62,11 @@ class UserDetail extends React.Component {
 
 // react-redux stuff
 function mapStateToProps(state, ownProps) {
-  const userId = ownProps.params.id
   return {
     location: state.routing.location,
-    user: state.user[userId],
-    userId,
-    isLoading: state.user[userId] && state.user[userId].isLoading
+    user: state.user.data,
+    userId: ownProps.params.id,
+    isLoading: state.user.isLoading
   }
 }
 
@@ -76,7 +74,7 @@ function mapDispatchToProps(dispatch) {
   return {
     changeRoute: url => dispatch(routeActions.push(url)),
     changeUser: user => dispatch(asyncChangeUser(user)), // edit customer
-    loadUser: id => dispatch(loadUser(id)), // load customer
+    loadUser: id => dispatch(asyncLoadUser(id)), // load customer
   }
 }
 
diff --git c/app/containers/UserDetail/reducer.js w/app/containers/UserDetail/reducer.js
index e457684..4582b2c 100644
--- c/app/containers/UserDetail/reducer.js
+++ w/app/containers/UserDetail/reducer.js
@@ -1,59 +1,40 @@
-import {
-  CHANGE_USER,
-  CHANGED_USER,
-  LOAD_USER,
-  LOADED_USER,
-  RECEIVED_CENTRE,
-  RECEIVED_STATUS,
-  RECEIVED_ACCOUNT
-} from './constants';
+import { CHANGE_USER, CHANGED_USER, LOAD_USER, LOADED_USER } from './constants';
 
-function guest(state = {
-  isLoading: true,
-  personId: "",
-  account: {},
-  status: ""
-}, action) {
-  switch (action.type) {
-    case LOADED_USER:
-    case CHANGED_USER:
-      return {
-        ...state,
-        isLoading: false
-      }
-    case LOAD_USER:
-    case CHANGE_USER:
-      return {
-        ...state,
-        isLoading: true
-      }
-    default:
-      return state
-  }
+const initialState = {
+  data: {
+    first_name: '',
+    last_name: '',
+    email: '',
+    phone_number: '',
+    person_id: ''
+  },
+  isLoading: false,
+  userId: null
 }
 
-function guestPartial(state = {}, action) {
+function user(state = {}, action) {
   return {
-    ...state,
-    ...action.payload
+    data: state.data,
+    userId: state.data.person_id
   }
 }
 
-function userReducer(state = {}, action) {
+function userReducer(state = initialState, action) {
+  Object.freeze(state); // Don't mutate state directly, always use assign()!
   switch (action.type) {
     case LOADED_USER:
     case CHANGED_USER:
-    case LOAD_USER:
-    case CHANGE_USER:
+      const loadedUser = user(action.payload, action)
       return {
         ...state,
-        [action.payload.personId]: guest(state[action.payload.personId], action)
+        ...loadedUser,
+        isLoading: false
       }
-    case RECEIVED_CENTRE:
-    case RECEIVED_STATUS:
-    case RECEIVED_ACCOUNT:
+    case LOAD_USER:
+    case CHANGE_USER:
       return {
-        [action.payload.personId]: guestPartial(state[action.payload.personId], action)
+        ...state,
+        isLoading: true
       }
     default:
       return state;
diff --git c/app/containers/UserDetail/tests/actions.test.js w/app/containers/UserDetail/tests/actions.test.js
index 6e212d2..edecd73 100644
--- c/app/containers/UserDetail/tests/actions.test.js
+++ w/app/containers/UserDetail/tests/actions.test.js
@@ -29,14 +29,10 @@ test('should get full guest', assert => {
     "sms_marketing_opt_in": false,
     "updated_at": "2016-02-05T00:43:42.852Z"
   }
-  const testCentreData = {
-    "country": "US",
-    "name": "Westfield San Francisco"
-  }
 
   // Mock account response
   nock(getHostname(ACCOUNT_ENDPOINT))
-    .get(getPath(ACCOUNT_ENDPOINT))
+    .get(getPath(ACCOUNT_ENDPOINT) + `&person_id=${testId}`)
     .reply(200, {
       "data": testUserData,
       "errors": {},
@@ -47,18 +43,6 @@ test('should get full guest', assert => {
     })
 
   // Mock status response
-  nock(getHostname(CENTRE_ENDPOINT))
-    .get(getPath(CENTRE_ENDPOINT) + `&centre_id=sanfrancisco`)
-    .reply(200, {
-      "data": testCentreData,
-      "errors": {},
-      "meta": {
-        "api_version": "1",
-        "deprecation_information": {}
-      }
-    })
-
-  // Mock status response
   nock(getHostname(STATUS_ENDPOINT))
     .get(getPath(STATUS_ENDPOINT) + `&[email protected]&country=US`)
     .reply(200, {
@@ -91,13 +75,13 @@ test('should get full guest', assert => {
     assert.end()
   })
 
-  store.dispatch(loadUser('WF-foo'))
+  store.dispatch(asyncLoadUser('WF-foo'))
 })
 
 test('should update customer', assert => {
   const middlewares = [ thunk ]
   const mockStore = configureMockStore(middlewares)
-  const person_id = 'WF-xyz'
+  const person_id = 'WF-6e27acf99d37448a8a3c3448333ab06c'
 
   const state = {
     person_id,
diff --git c/app/containers/UserDetail/tests/reducer.test.js w/app/containers/UserDetail/tests/reducer.test.js
index a2b197e..5fb1fda 100644
--- c/app/containers/UserDetail/tests/reducer.test.js
+++ w/app/containers/UserDetail/tests/reducer.test.js
@@ -2,18 +2,25 @@ import { test } from 'tap'
 import reducer from '../reducer'
 import * as types from '../constants'
 
-test('undefined state returns empty guest account', assert => {
+test('undefined state returns empty user', assert => {
   assert.deepEqual(
     reducer(undefined, {}), {
-      account: {},
-      isLoading: false
+      data: {
+        first_name: '',
+        last_name: '',
+        phone_number: '',
+        email: '',
+        person_id: ''
+      },
+      isLoading: false,
+      userId: null
   }, 'preserves initial state')
   assert.end()
 })
 
 test('change user reducer handles CHANGED_USER action', assert => {
   assert.deepEqual(
-    reducer({ person_id: 'testid'}, {
+    reducer({ userId: 'testid'}, {
       type: types.CHANGED_USER,
       payload: {
         email: '[email protected]',
@@ -22,13 +29,14 @@ test('change user reducer handles CHANGED_USER action', assert => {
         phone_number: ''
       }
     }), {
-      account: {
+      data: {
         email: '[email protected]',
         first_name: 'Dave',
         last_name: 'West',
         phone_number: '',
       },
       isLoading: false,
+      userId: 'testid'
     }, 'returns a user object')
 
   // assert.deepEqual(
diff --git c/app/styles/_base.scss w/app/styles/_base.scss
index 0743bee..5b16f72 100644
--- c/app/styles/_base.scss
+++ w/app/styles/_base.scss
@@ -1,3 +1,60 @@
+// Nav styles
+header {
+  .masthead {
+    background: black url(../images/westfield.svg) no-repeat 125px 13px;
+    font-size: 13px;
+    height: 72px;
+    letter-spacing: .7pt;
+    line-height: 102px;
+    padding-left: 125px;
+  }
+  nav {
+    background-color: #29292B;
+    height: 66px;
+    line-height: 66px;
+    padding-left: 125px;
+  }
+  &, a {
+    color: white;
+    font-family: 'Flama Condensed';
+    font-size: 17px;
+    font-weight: 300;
+    text-transform: uppercase;
+    text-decoration: none;
+  }
+  nav a {
+    margin: 0 45px 0 -2px; // pull left to align with masthead
+    &.active {
+      border-bottom: 4px solid #DA291C;
+      padding: 0 2px 2px;
+    }
+  }
+}
+
+// Header styles
+h1, h2, h3 {
+  margin: 0;
+  padding: 0;
+}
+
+h2, h3 {
+  border-bottom: 1.5pt solid rgba(148, 148, 148, 0.3);
+  font-family: 'Flama Condensed';
+  font-weight: 300;
+  text-transform: uppercase;
+}
+
+h2 {
+  font-size: 38px;
+  padding: 0 0 20px;
+}
+
+h3 {
+  font-size: 22px;
+  padding: 0 0 8px;
+}
+
+// Body styles
 body {
   background-color: #F7F7F7;
   color: #212121;
@@ -16,14 +73,16 @@ body {
 }
 
 // Button styles
-button {
+button.primary {
   cursor: pointer;
+  padding: 6px 51px;
   border-radius: 2px;
   border: 1px solid transparent;
   text-transform: uppercase;
   color: white;
   background-color: #000;
   font-family: 'Flama Condensed';
+  font-size: 19px;
   outline: none;
   &:hover {
     background-color: #434343;
@@ -31,35 +90,4 @@ button {
   &:active {
     background-color: #d80000;
   }
-  &.primary {
-    font-size: 19px;
-    padding: 6px 51px;
-  }
-}
-
-button.secondary {
-  font-size: 12px;
-  padding: 3px 10px;
-}
-
-h1, h2, h3 {
-  margin: 0;
-  padding: 0;
-}
-
-h2, h3 {
-  border-bottom: 1.5pt solid rgba(148, 148, 148, 0.3);
-  font-family: 'Flama Condensed';
-  font-weight: 300;
-  text-transform: uppercase;
-}
-
-h2 {
-  font-size: 38px;
-  padding: 0 0 20px;
-}
-
-h3 {
-  font-size: 22px;
-  padding: 0 0 8px;
 }
diff --git c/app/styles/_header.scss w/app/styles/_header.scss
deleted file mode 100644
index ac21a75..0000000
--- c/app/styles/_header.scss
+++ /dev/null
@@ -1,55 +0,0 @@
-header {
-  .masthead {
-    background: black url(../images/westfield.svg) no-repeat 125px 13px;
-    font-size: 13px;
-    height: 72px;
-    letter-spacing: .7pt;
-    line-height: 102px;
-    padding-left: 125px;
-    position: relative;
-  }
-  nav {
-    background-color: #29292B;
-    height: 66px;
-    line-height: 66px;
-    padding-left: 125px;
-  }
-  &, a {
-    color: white;
-    font-family: 'Flama Condensed';
-    font-size: 17px;
-    font-weight: 300;
-    text-transform: uppercase;
-    text-decoration: none;
-  }
-  nav a {
-    margin: 0 45px 0 0;
-    &.active {
-      border-bottom: 4px solid #DA291C;
-      padding: 0 2px 2px;
-      &:first-of-type {
-        margin-left: -2px;
-      }
-    }
-  }
-}
-
-.concierge-header {
-  border-left: 1px solid #4b4b4b;
-  color: #fff;
-  font-weight: 200;
-  height: 45px;
-  letter-spacing: 0.2pt;
-  padding: 2px 0 0 31px;
-  position: absolute;
-  left: 1186px;
-  text-transform: none;
-  top:81px;
-  a {
-    display: block;
-    font-size: 13px;
-    text-transform: none;
-    font-family: 'Flama-book';
-    padding-top: 5px;
-  }
-}
diff --git c/app/styles/core.scss w/app/styles/core.scss
index bf741c6..f5f70f8 100644
--- c/app/styles/core.scss
+++ w/app/styles/core.scss
@@ -1,5 +1,4 @@
 @import 'base';
-@import 'header';
 
 // Some best-practice CSS that's useful for most apps
 // Just remove them if they're not what you want
diff --git c/app/utils/api.js w/app/utils/api.js
index 1b9f29d..0f23153 100644
--- c/app/utils/api.js
+++ w/app/utils/api.js
@@ -1,17 +1,11 @@
 const API_KEY = __API_KEY__
-const API_ROOT_SECURE = 'https://secure.uat.westfield.io/v1'
-const API_ROOT = 'https://api.uat.westfield.io/v1'
+const API_ROOT = 'https://secure.uat.westfield.io/v1'
 import URI from 'urijs'
 
-function getResourceURL(resource, extras) {
-  return new URI(`${API_ROOT}/${[resource, ...extras].join('/')}?api_key=${API_KEY}`)
+function getResourceURL(resource) {
+  return new URI(`${API_ROOT}/${resource}?api_key=${API_KEY}`)
 }
 
-function getSecureResourceURL(resource) {
-  return new URI(`${API_ROOT_SECURE}/${resource}?api_key=${API_KEY}`)
-}
-
-export const ACCOUNT_ENDPOINT   = getSecureResourceURL('account')
-export const STATUS_ENDPOINT    = getSecureResourceURL('account/status')
-export const ANALYTICS_ENDPOINT = getSecureResourceURL('analytics')
-export const CENTRE_ENDPOINT    = id => getResourceURL('centres', [id])
+export const ACCOUNT_ENDPOINT   = getResourceURL('account')
+export const STATUS_ENDPOINT    = getResourceURL('account/status')
+export const ANALYTICS_ENDPOINT = getResourceURL('analytics')
diff --git c/app/utils/http.js w/app/utils/http.js
index 1de6aaf..987766f 100644
--- c/app/utils/http.js
+++ w/app/utils/http.js
@@ -28,13 +28,8 @@ function parseJSON(response) {
   return response.json()
 }
 
-export function looseFetch(url) {
-  // TODO: strip out Authorization header
-  return secureFetch(url, { cache: false, mode: 'no-cors' })
-}
-
 export function secureFetch(url, options = { cache: false }) {
-  return fetch(url, { headers, ...options })
+  return fetch(url, { ...options, headers })
     .then(checkStatus)
     .then(parseJSON)
 }
diff --git c/package.json w/package.json
index da50237..18cdccc 100644
--- c/package.json
+++ w/package.json
@@ -46,7 +46,6 @@
     "webpack-dev-server": "^1.14.1"
   },
   "dependencies": {
-    "babel-polyfill": "^6.5.0",
     "es6-promise": "^3.0.2",
     "exports-loader": "^0.6.2",
     "imports-loader": "^0.6.5",