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@michelve
Created September 5, 2025 14:23
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Analytics Insights Reporting Dashboard
1. Structure
Main Sections
Overview (Landing View)
Headline KPIs: Revenue, Churn, Conversion Rate, Active Users.
Displayed in cards at the top, using large typography and subtle icons.
Trend indicator (↑ or ↓) with color-coded signals (green for positive, red for negative, gray for neutral).
Performance
Revenue Trends (Line Chart).
Conversion Funnel (Funnel Chart).
Customer Acquisition Cost vs Lifetime Value (Dual Bar/Line).
Segmentation / Opportunities
Regional Map Heatmap (Revenue / Customers by geography).
Product Mix Chart (Stacked Bar).
Cohort Analysis (Retention by signup month).
Risks
Alerts panel (e.g., churn spike, downtime, low satisfaction scores).
Anomaly Detection (Time-series outliers with markers).
Risk Scorecard (Red/Amber/Green indicators).
Forecasts
Predictive Revenue (Line projection with confidence bands).
Capacity / Uptime Forecast (Gauge + timeline).
“What-if” scenario sliders (e.g., adjust churn % and see impact).
2. Visualizations
Line charts: Time-series trends (revenue, churn, user activity).
Bar charts: Comparisons (CAC vs LTV, product performance).
Funnel chart: Conversion flow (visitors → leads → customers).
Heatmap: Engagement or retention.
Cohort chart: User retention by signup month.
Map view: Geo-distribution of sales or customers.
Color coding:
Positive = Green (#22C55E)
Neutral = Gray (#9CA3AF)
Negative = Red (#EF4444)
Benchmarks = Blue (#3B82F6)
Accessibility:
Use contrast ratios ≥ 4.5:1.
Support dark/light modes.
Tooltips for data values.
3. Data & Insights
Core Metrics
Financial: Revenue, Gross Margin, CAC, LTV.
Customer: Churn Rate, NPS (Net Promoter Score), Retention.
Operational: Uptime, Error Rate, Avg Resolution Time.
Marketing/Sales: Conversion Rate, Pipeline Velocity.
Advanced Features
Forecasting: Predictive models for revenue & churn.
Anomaly Detection: Highlight out-of-range patterns.
Context Surfacing:
Delta vs last period (e.g., “+12% vs last month”).
Benchmark markers (e.g., industry average lines).
Narrative insights: “Churn rose due to region X; correlated with service downtime.”
4. User Experience
User Roles
Executives:
Land on Overview KPIs & Forecasts.
Want strategic snapshots.
Managers:
Focus on Performance and Opportunities.
Need to filter by team/region.
Analysts:
Get detailed drill-downs, custom queries, export tools.
Interactions
Filters: Global (time range, region, product, segment).
Search bar: Query metrics fast.
Save Views: Bookmark favorite dashboards.
Scheduled Reports: Auto-send to email/Slack.
Customizations: Drag-and-drop widgets, resize charts, toggle light/dark.
5. Outcome: Layout & Wireframe
Here’s a text wireframe sketch:
[ NAVBAR: Logo | Filters (Time, Region, Product) | User Profile ]
[ OVERVIEW ]
[ KPI Card: Revenue ] [ KPI Card: Churn ] [ KPI Card: Conversion ] [ KPI Card: Active Users ]
[ PERFORMANCE ]
[ Line Chart: Revenue Over Time ]
[ Funnel: Conversion Flow ]
[ Dual Chart: CAC vs LTV ]
[ OPPORTUNITIES ]
[ Heatmap: Customers by Region ] [ Bar Chart: Product Mix ]
[ Cohort Chart: Retention ]
[ RISKS ]
[ Alerts Panel ] [ Anomaly Detection Graph ] [ Risk Scorecard ]
[ FORECASTS ]
[ Line Projection: Revenue Forecast ] [ Gauge: Uptime Forecast ]
[ Slider: What-if Analysis ]
[ FOOTER: Export | Help | Settings ]
6. Button & Interaction Standards
Primary Button
Usage: Core actions (Apply Filter, Export, Save View, Generate Report).
Style:
Background: --primary (blue or brand color).
Text: White (#FFFFFF).
Radius: --radius-lg (8–12px).
Height: 40–48px.
Padding: --space-md.
States:
Default: Solid fill.
Hover: Darker shade.
Active: Pressed state.
Disabled: Lighter shade + 40% opacity.
Secondary Button
Border with --primary, transparent fill.
Used for less critical actions (Cancel, Back, Reset).
Placement Rules
Top-right of sections for context actions (Export, Save).
Bottom of modals/forms for confirmation (e.g., “Apply Filters”).
Never more than one primary button per scope.
7. Example: Detailed Feature (Forecasting with “What-if” Analysis)
Feature: Revenue Forecast with Scenario Testing.
Widget: Line Chart with future projection band (shaded confidence interval).
Interaction:
User adjusts sliders (e.g., Churn Rate %, CAC %).
Chart updates live to show impact on next 6 months revenue.
Data Context:
Display base forecast (AI/ML prediction).
Overlay scenario lines (different colors for different inputs).
Narrative: “If churn rises by 2%, revenue could fall by $1.2M next quarter.”
Primary Button:
Label: “Save Scenario” (solid primary style).
Action: Saves model assumptions for later comparison.
✅ This dashboard gives executives quick clarity, managers tactical insights, and analysts deep exploration tools.
✅ Button and layout standards ensure consistency, accessibility, and usability.
✅ The “What-if Forecast” feature demonstrates how the dashboard moves beyond reports into decision support.
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