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Created January 17, 2025 18:14
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πŸ’‘ Axios Finish Line: West Wing tips

1 big thing β€” Zients on leading: Face into it

Career Journey of Jeff Zients

White House chief of staff Jeff Zients has an alarm set for 4:20 a.m. But he rarely needs it β€” he usually beats the buzzer by 10-15 minutes.

His first two tasks of the day:

  • 20 minutes of transcendental meditation
  • Four shots of espresso

He does an hour of work, then a workout, and is in the office by 7:30 a.m.

Zients, 58, had a lucrative run as a CEO and chairman, and even co-founded Call Your Mother, a D.C.-area bagel chain. He has stayed upbeat despite running a White House that is in the dumps and ending on a very downbeat note.

President Obama brought Zients into government as deputy budget director and the nation's first chief performance officer. Under President Biden, he had the high-stakes role of COVID response coordinator before becoming Biden's second chief of staff.

Leadership Lessons from Zients

  1. Discuss: Avoid tackling tough topics over text or email. Prefer face-to-face conversations.

  2. Efficient Meetings: Keep meetings short and direct, often 15-30 minutes. Precede meetings with concise three-page memos.

  3. Don't "admire the problem": Focus on solving issues rather than just analyzing them.

  4. Dive into challenges: When a difficult issue arises, face it directly instead of avoiding it.

  5. Execute: Emphasize the importance of getting things done, particularly in government.

  6. Build the team: Invest in recruiting, coaching, and supporting a diverse, low-ego team.

  7. Stay optimistic: Maintain a positive outlook coupled with a credible plan.

Zients believes his business background made him a better government leader by emphasizing team dynamics and execution.

Parting Shot

A sunrise photo taken by Stewart Verdery from a rooftop in Northwest D.C., captured using a regular iPhone.

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