Last Updated: October 7, 2025
HeatSync Labs ("we," "our," or "us") operates the HeatSync Labs mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
- Device Registration: When you enable push notifications, we collect your device token to send you notifications about lab status changes and events.
- User Preferences: We store your notification preferences and settings locally on your device.
- Device Information: We collect basic device information including device type, operating system version, and app version for troubleshooting and analytics purposes.
- Usage Data: We may collect information about how you interact with the App to improve functionality.
We use the collected information to:
- Send push notifications about lab door status changes
- Display lab events from our public Google Calendar
- Provide real-time lab door status information
- Improve app functionality and user experience
- Troubleshoot technical issues
- Device tokens are stored securely in our AWS DynamoDB database
- Notification preferences are stored locally on your device
- We implement industry-standard security measures to protect your data
- We do not sell, trade, or transfer your personal information to third parties
Our App uses the following third-party services:
- Expo Push Notification Service: For delivering push notifications
- Amazon Web Services (AWS): For backend infrastructure and data storage
- ConfigCat: For feature flag management
- Google Calendar API: For displaying public lab events (read-only access)
These services may collect information as described in their respective privacy policies.
- Device tokens are retained as long as you have the App installed and notifications enabled
- You can remove your device token by uninstalling the App or disabling notifications in settings
- Usage data may be retained for up to 90 days for troubleshooting purposes
You have the right to:
- Opt out of push notifications at any time through device settings
- Request deletion of your device token by uninstalling the App
- Contact us with questions about your data
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last Updated" date at the top of this policy.
If you have questions or concerns about this Privacy Policy, please contact us at:
HeatSync Labs Email: developers@heatsynclabs.org Website: https://heatsynclabs.org
This privacy policy complies with:
- Google Play Store requirements
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR) where applicable
| Data Type | Purpose | Storage | Retention |
|---|---|---|---|
| Device Token | Push notifications | AWS DynamoDB | Until app uninstall |
| Device Info | Troubleshooting | AWS CloudWatch Logs | 90 days |
| Preferences | User settings | Local device storage | Until app uninstall |
| Usage Analytics | App improvement | Aggregated only | 90 days |
If you are a California resident, you have specific rights regarding your personal information under the CCPA, including the right to know what personal information we collect and the right to request deletion of your personal information.