Thanks so much for posting this. I have been in far too many of those places; even then the reality isn't as bad as described, in most cases, the person you're dealing with may not be responsible for your bad experience.
As Entrepreneurs and owners, and operators, we should also remember that we employ these people and that when we are in better shape we should find out our employees' stories and support them. If we're doing it right, they are our bread and butter, and we owe the sustainability of our model to them, the future of our business depends, to some degree, on their personal successes and failures, and if they can go on if life gives them a sucker punch.