Snappy API Wrapper

gistfile1.rb

# simple wrapper for the Snappy API

class SnappyTicket
  include HTTParty

  MAILBOX_ID = 2302

  base_uri 'https://app.besnappy.com/api/v1/'
  headers  'Content-Type' => 'application/json'
  basic_auth ENV['SNAPPY_USERNAME'], ENV['SNAPPY_PASSWORD']
  format :json

  def find(id)
    self.class.get("/ticket/#{id}")
  end

  def create(attr)
    content = { mailbox_id: MAILBOX_ID }.merge(attr).to_json
    self.class.post('/note', body: content)
  end
end