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Last active August 29, 2015 13:57
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Fix the "red bar" problem on the Treehouse iPad App
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red_bar.md

Red Bar Problem

Some students who use the Treehouse iPad App are experiencing an issue where they are presented with a red bar when opening the App. This completely locks up the App and the student can't bypass it, even when rebooting their iPad or reinstalling the App.

red bar

The problem occurs when a user watches a Bonus Content video and then closes the App. If the App dies while in the background then the screen becomes locked on with the red bar. The problem exists because the App is failing to restore the previous state.

Fix

The issue has been fixed and is available in v1.4 of the iPad App which is currently available.

Workaround

Until the fix is released here is a workaround and a way to prevent it from happening again.

1. Open Safari on your iPad
2. Type treehouse://videos/1 into the URL bar and Go.

If you're on your iPad now you can tap this link.

To prevent this from happening ensure that you've closed a video before tapping the Home button.

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