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nancystodd/servicenow-scripting.md

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Created October 24, 2019 00:40
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ServiceNow Developer Best Practices
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servicenow-scripting.md

GlideRecord

  • Use getUniqueValue to get sys_id.
  • Use newRecord instead of instantiating to get a new record with default values.
  • Dot-walking on GlideRecord returns GlideElement, use getRefRecord to get GlideRecord.

GlideForm

  • Use getBooleanValue for boolean fields.
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