Email: [email protected]
Phone: (956) 607 9957
Technical Director with over ten years of experience in the railroad industry. Acute understanding of software development life cycle. Outstanding communication skills. Extensive experience leading highly technical teams and fostering interdepartmental cooperation. Proven record of large project management and delivery. Comprehensive financial literacy with an emphasis on complex proposal writing. Excellent reputation for resolving challenging problems, improving customer satisfaction, and driving operational improvements in a fast-paced environment.
Director of Data Management and Digital Solutions (July 2022 – Present)
- Led a business unit of over 30 software developers and business development professionals in charge of producing cutting-edge software solutions, including data analytics and artificial intelligence algorithms.
- Implemented software deployment procedures and risk assessment plans resulting in a 70% decrease in emergency software repairs.
- Supervised and directed financial goals for the year for all software efforts. In charge of contract setup, invoicing, revenue assessment and recognition, and yearly pricing of products.
- Headed extensive proposal evaluation and development.
- Fostered customer relationships by providing open communication and establishing internal procedures for timely addressing concerns.
- Headed interdepartmental cooperation—extensive experience managing a large group of geographically spaced individuals.
- Developed staff and established a previously non-existent succession plan to maintain continuity and proper knowledge transfer within the business unit.
Senior Project Manager (October 2019 – July 2022)
- Deescalated a legacy project at the brink of litigation and brought it to completion and acceptance within 16 months of taking the lead in the middle of the pandemic.
- Managed instrumented rail car deliveries from design to commissioning.
- Coordinated engineering, production, and operations on projects exceeding 10 M dollars.
- Ensured customer satisfaction throughout the project's lifetime.
Manager Inspection Engineering (March 2019 – September 2019)
- Worked with maintenance managers and track supervisors to understand customer requirements and provide exceptional track maintenance data.
- Coordinated with teams inside and outside the organization, optimizing the process flow to ensure the timely delivery of results and prompt implementation of customer demands.
- Supervised the integration of several track inspection technologies to Aurora's back end and delivery processes.
- Implemented an Agile project management approach to increase productivity, reduce errors, and elevate employee satisfaction inside the data analytics team.
Project Manager (December 2017 – March 2019)
- Developed improved software strategies using customer feedback to identify process gaps and data mining opportunities.
- Coordinated with the software development team to standardize procedures and deliverables, improving processing speed by 30%.
- Identified a technology void in the company's long-term plan. Created the first machine learning initiative and built a team to take on the challenge.
Project Engineer (June 2014 – December 2017)
- Created databases to track equipment usage and developed a front-end interface for the operations team.
- Facilitated customer data analysis by automating advanced report creation.
- Developed internal applications to assist in solving data quality issues.
- M.Sc., Mechanical Engineering, University of Texas (2010)
- B.Sc., Mechanical Engineering, University of Texas (2008)
- Advanced problem-solving
- Project planning and development
- Fluent in Spanish
- Programming (VB, C#, SQL, XML, Octave, Python) technology and data
- Proficient proposal writer
- Interdepartmental coordination
- Customer relations
- Hands-on knowledge of software development lifecycle processes (Agile, Waterfall)
- Experience with track maintenance and rail inspection technologies
- Fluent in Spanish
- Vice Chair – AREMA Committee 2 Track Measurement and Assessment Systems
- 10+ publications in relevant industry journals and conference proceedings