Created
November 29, 2018 15:51
-
-
Save nelsnelson/152b417aaf6cb594e4a24fa6d7ab9d86 to your computer and use it in GitHub Desktop.
Google Fi cell phone plan privacy
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Stephen | |
9:40 AM | |
Thanks for contacting Google Support. My name is Stephen. | |
Stephen | |
9:40 AM | |
Hi Nels! | |
Stephen | |
9:40 AM | |
How may we help you today? | |
Nels Nelson | |
9:41 AM | |
Hi, Stephen! I only have one or two questions about the Google Fi cell phone plan. | |
Stephen | |
9:41 AM | |
Ask away! | |
Nels Nelson | |
9:42 AM | |
Why is this plan priced so low? It is competitive with budget plans that offer far less features and benefits. Is this a strategic loss-leader product for Google? | |
Stephen | |
9:43 AM | |
That is a good question! Probably one that needs a business degree to answer. | |
Stephen | |
9:43 AM | |
`We just think that it is a good model. | |
Stephen | |
9:44 AM | |
Lot's of peopel are getting very excited about it. | |
Nels Nelson | |
9:44 AM | |
The only reason I can think of for pricing a cell phone plan so low with so many benefits is because Google has a history of tracking user's Internet usage with or without their consent. Is this just a scheme to gather Internet use behavior data for purposes of bolstering advertisement profiles? | |
Stephen | |
9:45 AM | |
You can see all the stuff about how that works here: | |
Stephen | |
9:45 AM | |
https://support.google.com/fi/answer/6181037?hl=en | |
Stephen | |
9:45 AM | |
"Your privacy and Google Fi". | |
Nels Nelson | |
9:45 AM | |
Okay, I suppose that answeres my questions. Thanks, for your patience, Stephen! | |
Stephen | |
9:46 AM | |
Sure thing! | |
Nels Nelson | |
9:46 AM | |
o/ | |
Stephen | |
9:46 AM | |
Also, here at Google, we're always looking forward to our customer's feedback. Would you like to take a 90 second survey about our interaction today? | |
Nels Nelson | |
9:47 AM | |
Oh for sure. I'll always give front-liners all the positive feedback I can. | |
Stephen | |
9:47 AM | |
Cheers! Bye for now. | |
Stephen | |
9:47 AM | |
Thanks for contacting Google Fi chat support! Let us know how we did via this brief survey: https://support.google.com/fi/contact/survey_transactional_short?ctx=chat&caseid=3-1324000024565 | |
Stephen ended the chat |
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment