gravity and zendesk integration

functions.php

<?php
/*
 * ZENDESK API
 */
define("ZDAPIKEY", "YOUR Zendesk API Key");
define("ZDUSER", "YOUR ZENDESK USERNAME (e-mail)");
define("ZDURL", "https://yourdomain.zendesk.com/api/v2");
/*
 * Here goes the Gravity Forms Functions
 */
add_action("gform_after_submission_1", "send_contact_to_zendesk", 10, 2); // Invoke ZENDESK for form #1

add_action("gform_after_submission_1", "ult_cu_disable_post_creation", 20, 2);  // Disable entry creation for FROM id #1

/*
 * Deletes entry created in WordPress Dashboard 
 */
function ult_cu_disable_post_creation( $entry, $form ) {
    GFAPI::delete_entry( $entry['id'] );
}

/*
 * Prepares and sends data to Zendesk
 */
function send_contact_to_zendesk($entry,$form){
    $create = json_encode(
        array(
            'ticket' => array(
                'subject' => $entry[1]. '-' .$entry[8], // Title of ticket ids of fields you need in subject field ours was type of request - message title
                'comment' => array(
                    "value"=> $entry[6] // content of the ticket
                ),
                'requester' => array(
                    'name' => $entry[3], // Name of ticket creator
                    'email' => $entry[4] // email of ticket creator
                )
            )
        )
    );
    $return = ZD_contact_us_curlWrap("/tickets.json", $create);
}

/*
 * Zendesk post function 
 * TODO : use wp_remote_post
 */
function ZD_contact_us_curlWrap($url, $json){
    $ch = curl_init();
    curl_setopt($ch, CURLOPT_FOLLOWLOCATION, true );
    curl_setopt($ch, CURLOPT_MAXREDIRS, 10 );
    curl_setopt($ch, CURLOPT_URL, ZDURL.$url);
    curl_setopt($ch, CURLOPT_USERPWD, ZDUSER."/token:".ZDAPIKEY);
    curl_setopt($ch, CURLOPT_CUSTOMREQUEST, "POST");
    curl_setopt($ch, CURLOPT_HTTPHEADER, array('Content-type: application/json'));
    curl_setopt($ch, CURLOPT_USERAGENT, "MozillaXYZ/1.0");
    curl_setopt($ch, CURLOPT_POSTFIELDS, $json);
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_TIMEOUT, 10);
    $output = curl_exec($ch);
    curl_close($ch);
    $decoded = json_decode($output);
    return $decoded;
}